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User's Guide
Code
Problem
428
The destination was wrong or the destination does
not exist.
Related Information
"Network Settings" on page 53
&
"Printing Using a Network Service" on page 186
&
"Available Paper and Capacities" on page 25
&
"Cannot Save Scanned Images to the Shared Folder" on page 216
&
Checking the Printer Status - Windows
1. Access the printer driver window.
2. Click EPSON Status Monitor 3 on the Maintenance tab, and then click Details.
You can check the printer status, ink levels, and error status.
Note:
If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable
EPSON Status Monitor 3.
Related Information
"Accessing the Printer Driver" on page 60
&
Checking the Printer Status - Mac OS
1. Select System Preferences from the
then select the printer.
2. Click Options & Supplies > Utility > Open Printer Utility.
3. Click EPSON Status Monitor.
You can check the printer status, ink levels, and error status.
Checking the Software Status
You may be able to clear the problem by updating the software to the latest version. To check the software status,
use the software update tool.
Related Information
"Software Update Tools (EPSON Software Updater)" on page 181
&
"Installing the Latest Applications" on page 181
&
Solving Problems
Solution
Select Settings > General Settings > Fax Settings >
Receive Settings > Save/Forward Settings, and
then check the settings of the folder selected in
Destination.
menu > Printers & Scanners (or Print & Scan, Print & Fax), and
194
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