Unable To Receive A Fax - Oki MC563 MFP User Manual

• After dialing, even if the (MONO) button is pressed, the machine cannot
send a fax
Point to check
Did you specify the appropriate dial Specify the appropriate dial type for
type? your region.
Is the document set properly? Set the document properly.
Did you dial the correct number? Dial the correct number.
Is the recipient's line busy? Wait until the line is opened, and then
try again.
• Unable to send a fax manually
Point to check
Did you put the handset down before Press the
pressing the (MONO) button?
• A document cannot be scanned during memory transmission
Point to check
Is the document set properly? Set the document properly.
Is memory full? Check the reserved transmission.
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
Solution Reference
User Install (Advanced Manual)
Setting a Document
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Solution Reference
(MONO) button first.
Sending a Fax after Calling
(Manual Transmission)
(Advanced Manual)
Solution Reference
Setting a Document
Sending at a Specified Date and
Time (Delayed Tx) (Advanced
Manual)
Printing a Document That is
Received in the Confidential Box
of This Machine (Advanced
Manual)
Receiving a Document That is
Saved in a Destination Bulletin
Board Box by Fax (Fcode
Polling) (Advanced Manual)
Setting Secure Reception
(Advanced Manual)

Unable to Receive a Fax

• Unable to receive a fax
Point to check
Did you specify the appropriate
reception mode?
Is there paper in the tray?
Is there a paper jam?
Is a telephone cable connected to the
machine and telephone line
correctly?
Is memory full?
• Unable to receive a fax manually
Point to check
Did you put the handset down before
pressing the (MONO) button?
• Fcode polling reception is not available
Point to check
Did the sender store a polling
document in a bulletin box?
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Solution
Check the reception mode.
Setting the Reception Mode
Load the paper.
Loading Paper
Check an error message, and then
If Paper Jams Occur
remove any jammed paper.
Connect the telephone cable
Connecting a Telephone Line
correctly.
Check the reserved transmission.
Cancelling a Fax Transmission
Check whether paper jams or paper
runs out.
If Paper Jams Occur
Print the documents received with the
Printing a Document That is
confidential transmission.
Received in the Confidential Box
Delete the documents stored in the
of This Machine (Advanced
bulletin board box.
Manual)
Delete the documents stored in the
Secure Receive.
Setting Secure Reception
(Advanced Manual)
Solution
Press the (MONO) button first.
Setting the Reception Mode
Solution
Ask the sender to store the polling -
document.
9. Troubleshooting
Reference
Reference
Reference