Unable To Receive A Fax - Oki ES5473 User Manual

• After dialing, even if the (START) button is pressed, the machine cannot
send a fax
Point to check
Did you specify the appropriate dial Specify the appropriate dial type for
type? your region.
Is the document set properly? Set the document properly.
Did you dial the correct number? Dial the correct number.
Is the recipient's line busy? Wait until the line is opened, and then
try again.
• Unable to send a fax manually
Point to check
Did you put the handset down before Press the
pressing the (START) button?
• A document cannot be scanned during memory transmission
Point to check
Is the document set properly? Set the document properly.
Is memory full? Check the reserved transmission.
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
Solution Reference
User Install (Advanced Manual)
Setting a Document
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Solution Reference
(START) button first.
Sending a Fax after Calling
(Manual Transmission)
(Advanced Manual)
Solution Reference
Setting a Document
Sending at a Specified Date and
Time (Delayed Tx) (Advanced
Manual)
Printing a Document That is
Received in the Confidential Box
of This Machine (Advanced
Manual)
Receiving a Document That is
Saved in a Destination Bulletin
Board Box by Fax (Fcode Polling)
(Advanced Manual)
Setting Secure Reception
(Advanced Manual)

Unable to Receive a Fax

• Unable to receive a fax
Point to check
Did you specify the appropriate Check the reception mode.
reception mode?
Is there paper in the tray? Load the paper.
Is there a paper jam? Check an error message, and then
remove any jammed paper.
Is a telephone cable connected to the Connect the telephone cable correctly.
machine and telephone line correctly?
Is memory full? Check the reserved transmission.
Check whether paper jams or paper
runs out.
Print the documents received with the
confidential transmission.
Delete the documents stored in the
bulletin board box.
Delete the documents stored in the
Secure Receive.
• Unable to receive a fax manually
Point to check
Did you put the handset down before Press the
pressing the (START) button?
• Fcode polling reception is not available
Point to check
Did the sender store a polling Ask the sender to store the polling
document in a bulletin box? document.
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9. Troubleshooting
Solution Reference
Setting the Reception Mode
Loading Paper
If Paper Jams Occur
Connecting a Telephone Line
Cancelling a Fax Transmission
If Paper Jams Occur
Printing a Document That is
Received in the Confidential Box
of This Machine (Advanced
Manual)
Deleting Unnecessary Jobs from
a Flash Memory Device
(Advanced Manual)
Setting Secure Reception
(Advanced Manual)
Solution Reference
(START) button first.
Setting the Reception Mode
Solution Reference
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