Table of Contents
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Hotel User Guide
Section 5 provides examples of bills (invoices) and status reports
that you can print.
Section 6 lists some of the more common problems that you may
encounter while using the Hotel application, and explains how to
deal with them.
WHO SHOULD READ THIS GUIDE
The guide should be read by all managers and staff members who
are responsible for processing guest and room information on a daily
basis.
For a technical discussion of the Hotel system, refer to the Samsung
Hotel Installation & Programming Manual.
WHAT YOU NEED TO KNOW
STAFF CODES AND FEATURE CODES
n
Access to Hotel features can be protected by passcodes (staff
codes) for security. It is important that the system manager makes
sure each member of staff is allocated their own 4-digit passcode, if
these are required. The manager should also ensure that staff
members are aware of:
•
the relevant Hotel feature codes they may need when using key-
phones for administration.
•
the passcode required to delete item charges from room bills.
Your system installer should have provided you with this information.
2
Introduction
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