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Hotel User Guide
ROOM STATUS: VIEWING AND
CHANGING
The status of a room shows whether the room:
•
is available for checking in;
•
is occupied;
•
is on hold;
•
is clean or needs cleaning;
•
needs repairs or has had repairs carried out.
The status of a room is indicated by a status 'flag': a value set auto-
matically by the system which changes when guests are checked in
and out and rooms are cleaned or repaired. The flags are set as fol-
lows:
Value
0
1
2
3
4
N
: A guest-room can also be set as a 'smoking' or a 'no smoking' room. This
OTE
can only be changed by reprogramming the system, as described in the Samsung
Hotel Installation & Programming Manual.
•
A guest can only be checked in to a room if it is set as 'Avail-
able'. When the check-in procedure is complete, the room status
automatically changes to 'Occupied'.
•
At a specified time each day, the 'Needs Cleaning' flag for the
room is automatically set by a system timer. The 'Needs Clean-
ing' flag may also be automatically set when a guest is checked
out, depending on system programming. A room cannot be
checked in again until the room status shows the room is clean.
28
Status
Room available
Room occupied
Room needs cleaning
Room needs maintenance
Room is on hold
Basic Administration
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