Kyocera TASKalfa 4012i Operation Manual page 510

Troubleshooting > Troubleshooting
Message
Cannot find the
destination computer.
Check the computer.
Cannot offset this
*1
paper.
Cannot perform
remote printing.
Cannot print the
specified number of
*1
copies.
Cannot process this
*1
job.
Cannot punch at the
specified position.
Checkpoints
Is the machine and the PC to
which the scanned image is to
be sent connected to the
network?
Is the account information (user
ID, password) used to access
the shared folder to which the
scanned image is to be sent
incorrect?
Did you select a paper size/type
that cannot be offset?
—
—
―
―
Have you selected a position
that cannot be punched?
10-27
Corrective Actions
Check the network and SMB
settings.
• The network cable is
connected.
• The hub is not operating
properly.
• The server is not operating
properly.
• Host name and IP address
• Port number
Check the following settings of
the PC to which the scanned
image is to be sent.
• Host name
• Path
• Login user name
NOTE
If the sender is a domain user,
specify the domain name.
[Login User ID]@[Domain
Name]
Example: sa720XXXX@km
• Login password
• Folder share permissions of
the recipient
If the selected paper is not
changed and [Continue] is
selected, offset is released.
Select the available paper.
Select [Continue] to print.
Remote printing is prohibited.
The job is canceled. Select
[End].
Only one copy is available.
Select [Continue] to continue
printing. Select [Cancel] to
cancel the job.
Restricted by Authorization
settings. The job is canceled.
Select [End].
Restricted by Job Accounting.
The job is canceled. Select
[End].
If the selected paper is not
changed and [Continue] is
selected, punch is released.
Select the available paper.
Select [Continue] to print.
Reference
Page
page 2-6
—
page 6-24
page 8-30
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―
page 9-34
page 6-26