Lexmark B2865dw User Manual page 185

Troubleshooting
Adjusting toner darkness
1
From the control panel, navigate to:
Settings > Print > Quality > Toner Darkness
For non-touch-screen printer models, press
2
Adjust the setting.
3
Apply the changes.
Job prints from the wrong tray or on the wrong paper
Action
Step 1
a
Check if you are printing on the correct paper.
b
Print the document.
Is the document printed on the correct paper?
Step 2
a
Depending on your operating system, specify the paper size
and paper type from the Printing Preferences or Print dialog.
Note: You can also change the settings on the printer control
panel. Navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non‑touch‑screen printer models, press
through the settings.
b
Make sure that the settings match the paper loaded.
c
Print the document.
Is the document printed on the correct paper?
Step 3
a
Check if the trays are linked.
For more information, see
b
Print the document.
Is the document printed from the correct tray?
Contacting customer support
Before contacting customer support, make sure to have the following information:
•
Printer problem
•
Error message
•
Printer model type and serial number
to navigate through the settings.
"Linking trays" on page
Yes
Go to step 2.
The problem is
solved.
to navigate
The problem is
solved.
36.
185
No
Load the correct
paper size and paper
type.
Go to step 3.
Contact customer
support.