Lexmark B2546 User Manual

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Table of Contents

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Summary of Contents for Lexmark B2546

Page 1 B2546, B2650, M1246, MS521, MS621 User's Guide April 2018 www.lexmark.com Machine type(s): 4600 Model(s): 630, 690, 830...
Page 2: Table Of Contents
Contents Contents Safety information..................5 Conventions................................5 Product statements............................. 5 Learning about the printer................8 Finding information about the printer......................8 Selecting a location for the printer........................9 Printer conﬁgurations............................11 Attaching cables..............................11 Using the control panel............................ 12 Understanding the status of the power button and indicator light............13 Loading paper and specialty media............14 Setting the size and type of the specialty media..................
Page 3 Contents Print..................................33 Paper..................................41 Network/Ports..............................43 USB Drive................................55 Security.................................57 Reports.................................60 Help..................................61 Troubleshooting..............................62 Printing the Menu Settings Page........................62 Securing the printer................... 63 Locating the security slot..........................63 Erasing printer memory........................... 63 Restoring factory default settings......................... 64 Statement of Volatility............................64 Maintaining the printer................65 Networking................................65 Cleaning the printer............................66 Ordering parts and supplies...........................
Page 4 Contents Issues with supplies............................97 Paper feed problems............................98 Printing problems..............................101 Contacting customer support........................128 Upgrading and migrating.................129 Hardware................................129 Software................................134 Firmware................................136 Notices......................137 Index......................149...
Page 5: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 6 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 7 Safety information CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of procedures other than those speciﬁed in the User’s Guide may result in hazardous radiation exposure. CAUTION—POTENTIAL INJURY: The lithium battery in this product is not intended to be replaced. There is a danger of explosion if a lithium battery is incorrectly replaced.
Page 8: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
Page 9: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
Page 10 Learning about the printer • Make sure that airﬂow in the room meets the latest revision of the ASHRAE 62 standard or the CEN Technical Committee 156 standard. • Provide a ﬂat, sturdy, and stable surface. • Keep the printer: –...
Page 11: Printer Conﬁgurations
CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately.
Page 12: Using The Control Panel
Learning about the printer CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, use only the power cord provided with this product or the manufacturer's authorized replacement.
Page 13: Understanding The Status Of The Power Button And Indicator Light
Learning about the printer Use the Select button • Select menu options. • Save the setting. Numeric keypad Enter numbers or symbols in an input ﬁeld. Power button Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds. Backspace button Move the cursor backward and delete a character in an input ﬁeld.
Page 14: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the size and type of the specialty media From the control panel, navigate to: > Settings > > Paper > > Tray Conﬁguration > > Paper Size/Type > Select a paper source, and then conﬁgure the size and type of the specialty media. Conﬁguring Universal paper settings From the control panel, navigate to: >...
Page 15 Loading paper and specialty media Adjust the paper guides to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load the paper stack with the printable side facedown, and then make sure that the side guides ﬁt snugly against the paper.
Page 16: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Open the multipurpose feeder. Adjust the guide to match the size of the paper that you are loading. Flex, fan, and align the paper edges before loading. Load paper with the printable side faceup. Notes: •...
Page 17: Linking Trays
Loading paper and specialty media • Load European envelopes with the ﬂap facedown and entering the printer ﬁrst. Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. From the control panel, set the paper size and paper type to match the paper loaded. Linking trays Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 18: Paper Support
Paper support Paper support Supported paper sizes Paper size Tray Multipurpose feeder Two‑sided printing 210 x 297 mm (8.3 x 11.7 in.) 210 x 148 mm (5.8 x 8.3 in.) A5 LEF* 148 x 210 mm (5.8 x 8.3 in.) 105 x 148 mm (4.1 x 5.8 in.) JIS B5 182 x 257 mm (7.2 x 10.1 in.)
Page 19: Supported Paper Types
Paper support Paper size Tray Multipurpose feeder Two‑sided printing DL Envelope 110 x 220 mm (4.3 x 8.7 in.) C5 Envelope 162 x 229 mm (6.4 x 9 in.) B5 Envelope 176 x 250 mm (6.9 x 9.8 in.) Other Envelope 76.2 x 127 mm (3 x 5 in.) to 216 x 356 mm (8.5 x 14 in.) * This paper size is not supported in the optional tray.
Page 20: Supported Paper Weights
Paper support Paper type Tray Multipurpose feeder Two‑sided printing Rough envelope One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels per month. Vinyl, pharmacy, and two‑sided labels are not supported. Bond and Heavy Paper are supported in two‑sided printing up to 90‑g/m (24‑lb) paper weight.
Page 21: Printing
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 22: Printing From A Flash Drive
Printing Printing from a mobile device using AirPrint AirPrint is a mobile printing solution that allows you to print directly from Apple devices to an AirPrint‑certiﬁed printer. Note: This application is supported only in some Apple devices. From the home screen of your mobile device, launch a compatible application. Select an item to print, and then tap the share icon.
Page 23: Supported Flash Drives And File Types
Printing Supported ﬂash drives and ﬁle types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attaché (16GB and 32GB) Notes: – The printer supports high‑speed USB ﬂash drives with full‑speed standard. –...
Page 24: Printing A Font Sample List
Printing Printing a font sample list From the control panel, navigate to: > Settings > > Reports > > Print > > Print Fonts Select PCL Fonts or PostScript Fonts, and then press Printing a directory list From the control panel, navigate to: >...
Page 25: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menu map Device • • Preferences Information Sent to Lexmark • • Remote Operator Panel Restore Factory Defaults • • Notiﬁcations Maintenance • • Power Management About This Printer Print • •...
Page 26: Device
Understanding the printer menus Device Preferences Menu item Description Display Language Set the language of the text that appears on the display. [List of languages] Note: Not all languages are available for all printer models. You may need to install special hardware for some languages to appear.
Page 27: Remote Operator Panel
Understanding the printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server.
Page 28: Power Management
Understanding the printer menus Menu item Description Error Prevention Set the number of seconds before the printer performs an automatic reboot. Auto Reboot Auto Reboot Window 1–525600 (720*) Error Prevention Show a read‑only information of the reboot counter. Auto Reboot Auto Reboot Counter Error Prevention Set the printer to show a message when a short paper error...
Page 29: Restore Factory Defaults
Understanding the printer menus Menu item Description Timeouts Set the time before the printer enters Hibernate mode. Hibernate Timeout Disabled 1 hour 2 hours 3 hours 6 hours 1 day 2 days 3 days* 1 week 2 weeks 1 month Timeouts Set the printer to Hibernate mode even when an active Ethernet connection exists.
Page 30 Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Note: Information Send Time and User Information ‑ Level appear Save Supplies and Page Usage (Anonymous) only when you select any of the settings in Information Sent to Lexmark, except None of the Above.
Page 31 Understanding the printer menus Menu item Description Tray Conﬁguration Specify the page orientation when loading A5‑size paper. A5 Loading Short Edge* Long Edge Tray Conﬁguration Set the paper source that the user ﬁlls when a prompt to load paper or envelope appears. Paper Prompts Auto* Note: For Multipurpose Feeder to appear, set Conﬁgure MP...
Page 32 Understanding the printer menus Menu item Description Device Operations Enable access to the control panel menus. Panel Menus Device Operations Set the printer to operate in a special mode, in which it attempts to continue offering as much functionality as possible, despite Safe Mode known issues.
Page 33: Print
Understanding the printer menus About this Printer Menu item Description Asset Tag Show the serial number of the printer. Printer’s Location Identify the printer location. Maximum length is 63 characters. Contact Personalize the printer name. Maximum length is 63 characters. Export Conﬁguration File to USB Export conﬁguration ﬁles to a ﬂash drive.
Page 34 Understanding the printer menus Menu item Description Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side Ordering...
Page 35 Understanding the printer menus Menu item Description Resource Save Set the printer to handle temporary downloads when it receives a job that requires more than the available memory. Off* Notes: • Off sets the printer to retain downloads only until memory is needed. Downloads are deleted to process print jobs.
Page 36: Job Accounting
Understanding the printer menus Job Accounting Note: This menu appears only when a printer hard disk is installed. Menu item Description Job Accounting Set the printer to create a log of the print jobs that it receives. Off* Accounting Log Frequency Specify how often the printer creates a log ﬁle.
Page 37 Understanding the printer menus Menu item Description URL to Post Log Specify where the printer posts job accounting logs. E‑mail Address to Send Logs Specify the e‑mail address to which the printer sends job accounting logs. Log File Preﬁx Specify the preﬁx for the log ﬁle name. Note: The current host name deﬁned in the TCP/IP menu is used as the default log ﬁle preﬁx.
Page 38 Understanding the printer menus Menu item Description Font Priority Establish the font search order. Resident* Notes: Flash/Disk • Resident sets the printer to search its memory for the requested font before searching the ﬂash memory. • Flash/Disk sets the printer to search the ﬂash memory for the requested font before searching the printer memory.
Page 39 Understanding the printer menus Menu item Description Lines per Page Specify the number of lines of text for each page printed through the PCL® datastream. 1–255 Notes: • This menu item activates vertical escapement that causes the selected number of requested lines to print between the default margins of the page.
Page 40 Understanding the printer menus Menu item Description Tray Renumber Show the factory default setting assigned for each paper source. View Factory Defaults Restore Defaults Tray Renumber Return all tray assignments to factory default values. Restore Defaults Print Timeout Set the printer to end a print job after it has been idle for the speciﬁed amount of time in seconds.
Page 41: Paper
Understanding the printer menus Menu item Description Scaling Adjust the image to ﬁt the printable area. Best Fit* Note: When Auto Fit is set to On, Scaling is automatically set to Best Fit. Anchor Top Left Anchor Center Fit Height/Width Fit Height Fit Width Orientation...
Page 42: Universal Setup
Understanding the printer menus Menu item Description Conﬁgure MP Set the printer when to pick paper loaded in the multipurpose feeder. Cassette* Notes: Manual • When set to Cassette, the printer treats the multipurpose feeder like a First tray. • When set to Manual, the printer treats the multipurpose feeder like a manual feeder.
Page 43: Network/Ports
Understanding the printer menus Media Types Menu item Description Plain Specify the texture and weight of the paper loaded. Card Stock Select from the following options: Transparency Paper Texture Recycled Smooth Labels Normal* Bond Rough Envelope Paper Weight Rough Envelope Light Letterhead Normal*...
Page 44 Menu item Description Setup Using Mobile App Conﬁgure the Wi‑Fi connection using Lexmark Mobile Assistant. Setup On Printer Panel Conﬁgure the Wi‑Fi connection using the control panel. Choose Network Note: 802.1x - RADIUS can be conﬁgured only from the Embedded Add Wi‑Fi Network...
Page 45 Understanding the printer menus Menu item Description Compatibility Specify the standard for the Wi‑Fi network. 802.11b/g/n (2.4GHz)* Note: 802.11a/b/g/n/ac (2.4GHz/5GHz) and 802.11a/n/ac (5GHz) only 802.11a/b/g/n/ac (2.4GHz/5GHz) appear when a Wi‑Fi option is installed. 802.11a/n/ac (5GHz) Wireless Security Mode Set the security mode for connecting the printer to Wi‑Fi devices. Disabled* Note: 802.1x - RADIUS can be conﬁgured only from the Embedded Web Server.
Page 46 Understanding the printer menus Menu item Description IPv6 Enable and conﬁgure IPv6 settings in the printer. Enable IPv6 Enable DHCPv6 Off* Stateless Address Autoconﬁguration DNS Server Address Manually Assigned IPv6 Address Manually Assigned IPv6 Router Address Preﬁx All IPv6 Addresses All IPv6 Router Addresses Network Address View the network addresses.
Page 47 Understanding the printer menus Menu item Description IPv4 Enable Dynamic Host Conﬁguration Protocol (DHCP). Enable DHCP Note: DHCP is a standard protocol that allows a server to dynamically distribute IP addressing and conﬁguration information to clients. IPv4 Set the static IP address of your printer. Set Static IP Address IP Address Netmask...
Page 48 Understanding the printer menus Menu item Description Mac Binary PS Set the printer to process Macintosh binary PostScript print jobs. Auto* Notes: • On processes raw binary PostScript print jobs. • Off ﬁlters print jobs using the standard protocol. Energy Efficient Ethernet Reduce power consumption when the printer receives no data from the Ethernet network.
Page 49 Understanding the printer menus Menu item Description Enable mDNS Update multicast DNS settings. WINS Address Specify a server address for Windows Internet Name Service (WINS). Enable BOOTP Allow the BOOTP to assign a printer IP address. Off* Restricted Server List Specify an IP address for the TCP connections.
Page 50 Understanding the printer menus Menu item Description SNMP Versions 1 and 2c Conﬁgure Simple Network Management Protocol (SNMP) versions 1 and 2c to install print drivers and applications. Enabled Allow SNMP Set Enable PPM MIB SNMP Community SNMP Version 3 Conﬁgure SNMP version 3 to install and update printer security.
Page 51 Understanding the printer menus IPSec Note: This menu appears only in network printers or printers that are attached to print servers. Menu item Description Enable IPSec Enable Internet Protocol Security (IPSec). Off* Base Conﬁguration Set the IPSec base conﬁguration. Default* Note: This menu item appears only when Enable IPSec is set to Compatibility Secure...
Page 52 Understanding the printer menus Menu item Description Pre‑Shared Key Authenticated Conﬁgure the authenticated connections of the printer. Connections Note: These menu items appear only when Enable IPSec is set to Host [x] Address Certiﬁcate Authenticated Connections Host [x] Address[/subnet] Address[/subnet] Note: An asterisk (*) next to a value indicates the factory default setting.
Page 53 Understanding the printer menus Menu item Description Enable FTP/TFTP Send ﬁles using FTP. Local Domains Specify domain names for HTTP and FTP servers. Note: This menu item appears only in some printer models. HTTP Proxy IP Address Conﬁgure the HTTP and FTP server settings. Note: These menu items appear only in some printer models.
Page 54: Google Cloud Print
Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language. Note: If PCL SmartSwitch is off, then the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 55: Usb Drive
Understanding the printer menus Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network. Menu item Description SSID Specify the service set identiﬁer (SSID) of the Wi‑Fi network. Set Preshared Key Set the preshared key (PSK) to authenticate and validate users on a Wi‑Fi connection.
Page 56 Understanding the printer menus Menu item Description Pages per Side Print multiple page images on one side of a sheet of paper. Off* 2 pages per side 3 pages per side 4 pages per side 6 pages per side 9 pages per side 12 pages per side 16 pages per side Pages per Side Ordering...
Page 57: Security
Understanding the printer menus Security Security Audit Log Menu item Description Enable Audit Record the events in the secure audit log and remote syslog. Off* Enable Remote Syslog Send audit logs to a remote server. Off* Remote Syslog Server Specify the remote syslog server. Remote Syslog Facility Specify a facility code that the printer uses when sending log events to a remote 0 ‑...
Page 58 Understanding the printer menus Menu item Description Severity of Events to Log Specify the priority level cutoff for logging messages and events. 0 ‑ Emergency Notes: 1 ‑ Alert 0 ‑ Emergency is the highest severity. 7 ‑ Debug is the lowest. •...
Page 59 Understanding the printer menus Menu item Description Conﬁdential Job Expiration Set the expiration time for conﬁdential print jobs. Off* Notes: 1 Hour • If this menu item is changed while conﬁdential print jobs reside in the printer 4 Hours memory or hard disk, then the expiration time for those print jobs does not 24 Hours change to the new default value.
Page 60: Reports
Understanding the printer menus Mobile Services Management AirPrint Enable functions in the AirPrint software feature. Print Scan Miscellaneous Menu item Description Protected Features Show secured applications or functions on the home screen. Show Note: This menu item appears only in some printer models. Hide* Print Permission Allow users to print.
Page 61: Help
Understanding the printer menus Menu item Description Proﬁles List Print a list of proﬁles that are stored in the printer. Print Menu item Description Print Fonts Print samples and information about the fonts that are available in each printer language. PCL Fonts PS Fonts Print Directory...
Page 62: Troubleshooting
Understanding the printer menus Troubleshooting Troubleshooting Menu item Description Print Quality Test Pages Print sample pages to identify and correct print quality defects. Printing the Menu Settings Page From the control panel, navigate to: > Settings > > Reports > Select Menu Settings Page, and then press...
Page 63: Securing The Printer
Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data, turn off the printer.
Page 64: Restoring Factory Default Settings
Securing the printer Restoring factory default settings From the control panel, navigate to: > Settings > > Device > > Restore Factory Defaults > > Restore Settings > Select Restore all settings, and then press Select RESTORE, and then press For a more comprehensive method of restoring the factory default settings, see “Erasing printer memory”...
Page 65: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Networking Connecting the printer to a Wi‑Fi network From the printer control panel, navigate to: Settings >...
Page 66: Cleaning The Printer
Maintaining the printer Select Start PIN Method, and then press Copy the eight‑digit WPS PIN. Open a web browser, and then type the IP address of your access point in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 67: Ordering Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 68 56F5U0E 56F6U0E Corporate Return Program toner cartridge* * These cartridges are available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. MS521 and MS621 regular toner cartridge Item Worldwide Ultra high yield regular toner cartridge...
Page 69: Ordering An Imaging Unit
Regular imaging unit 56F0ZA0 Corporate Return Program imaging unit* 56F0Z0E * This imaging unit is available only for contract‑managed printers. For more information, contact your Lexmark representative or system administrator. Ordering a maintenance kit Match the maintenance kit to the printer voltage.
Page 70 Maintaining the printer Item Part number MS521 200K maintenance kit, 100 V 41X1230 200K maintenance kit, 110 V 41X1228 200K maintenance kit, 220 V 41X1229 MS621 200K maintenance kit, 100 V 41X1227 200K maintenance kit, 110 V 41X1225 200K maintenance kit, 220 V 41X1226 Note: Only an authorized service technician can replace the maintenance kit.
Page 71: Replacing Parts And Supplies
Maintaining the printer Replacing parts and supplies Replacing the toner cartridge Open door A. Remove the used toner cartridge.
Page 72 Maintaining the printer Unpack the new toner cartridge, and then shake it three times to redistribute the toner. Insert the new toner cartridge. Note: Use the arrows inside the printer as guides. Close door A.
Page 73: Replacing The Imaging Unit
Maintaining the printer Replacing the imaging unit Open door A. Remove the toner cartridge. Remove the used imaging unit.
Page 74 Maintaining the printer Unpack the new imaging unit, and then shake it three times to redistribute the toner. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 75 Maintaining the printer Close door A. Replacing the pick tires Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer. Remove the tray.
Page 76 Maintaining the printer Remove the used pick tires one after the other. Unpack the new pick tires.
Page 77 Maintaining the printer Insert the new pick tires. Insert the tray. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 78 Maintaining the printer Remove the tray insert, and then ﬂip the tray base.
Page 79 Maintaining the printer Remove the used pick roller assembly. Unpack the new pick roller assembly.
Page 80 Maintaining the printer Insert the new pick roller assembly. Flip the tray base, and then insert the tray insert.
Page 81: Moving The Printer
Maintaining the printer Align the printer with the optional tray, and then lower the printer until it clicks into place. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 82: Saving Energy And Paper
Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Conﬁguring power save mode settings Eco‑Mode...
Page 83: Recycling
Lexmark cartons are 100% recyclable where corrugated recycling facilities exist. Facilities may not exist in your area. The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area.
Page 84: Returning Lexmark Cartridges For Reuse Or Recycling
Maintaining the printer When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box. Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling.
Page 85: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 86: Identifying Jam Locations
Clearing jams Use recommended paper • Use only recommended paper or specialty media. • Do not load paper that is wrinkled, creased, damp, bent, or curled. • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. •...
Page 87: Paper Jam In Door A
Clearing jams Paper jam in door A Remove the tray. Open door A. Remove the toner cartridge.
Page 88 Clearing jams Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs.
Page 89 Clearing jams Insert the imaging unit. Note: Use the arrows inside the printer as guides. Insert the toner cartridge. Note: Use the arrows inside the printer as guides.
Page 90: Paper Jam In The Rear Door
Clearing jams Close door A. Insert the tray. Paper jam in the rear door Open the rear door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 91: Paper Jam In The Standard Bin
Clearing jams Close the rear door. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 92: Paper Jam In The Duplex Unit
Clearing jams Paper jam in the duplex unit Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray.
Page 93: Paper Jam In Trays
Clearing jams Paper jam in trays Remove the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Insert the tray. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 94 Clearing jams Flex, fan, and align the paper edges before loading. Reload paper, and then adjust the paper guide.
Page 95: Troubleshooting
Troubleshooting Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Turn on the printer. Check if the printer is on. Is the printer on? Step 2 Go to step 3. Type the correct printer IP address in Make sure that the printer IP address is correct.
Page 96: Enabling The Usb Port
Troubleshooting Action Step 6 Go to step 7. Contact your administrator. Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 The problem is Contact customer solved. support. Access the Embedded Web Server. Did the Embedded Web Server open? Unable to read ﬂash drive Action Step 1...
Page 97: Issues With Supplies
The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging...
Page 98: Paper Feed Problems
Troubleshooting All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage your Lexmark printer or associated components.
Page 99: Tray Linking Does Not Work
Troubleshooting Collated printing does not work Action Step 1 The problem is Go to step 2. solved. From the control panel, navigate to: > Settings > > Print > > Layout > Select Collate, and then press Set Collate to On, and then press Print the document.
Page 100: Paper Frequently Jams
Troubleshooting Action Step 3 The problem is Contact customer solved. support. Make sure that Tray Linking is set to Automatic. For more information, see “Linking trays” on page Print the document. Do the trays link correctly? Paper frequently jams Action Step 1 Go to step 2.
Page 101: Printing Problems
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the printer printing blank or white pages?
Page 102: Dark Print
Troubleshooting Action Step 2 Go to step 3. The problem is solved. Remove any packing material that is left on the imaging unit. Remove the toner cartridge, and then remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes.
Page 103 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print dark? Step 2 Go to step 3.
Page 104 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Are ﬁne lines not printed correctly?
Page 105 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper folded or wrinkled? Step 2 Go to step 3.
Page 106: Gray Background
Does gray background appear on prints? Step 2 Go to step 3. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 107 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting from the printer control panel.
Page 108 Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one.
Page 109: Light Print
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the print light? Step 2 Go to step 3.
Page 110 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
Page 111 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 112: Paper Curl
Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the cartridge is not supported, then install a supported one. Print the document. Is the paper curled?
Page 113 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Adjust the guides in the tray to the correct position for the paper loaded. Print the document. Is the paper curled? Step 3 Go to step 4. The problem is solved.
Page 114 Troubleshooting Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Step 1 Go to step 2.
Page 115 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 116 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 117 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 118 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 119 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 120 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Remove the toner cartridge, and then remove the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems.
Page 121 Action Step 1 Go to step 2. The problem is solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document.
Page 122 Contact customer The problem is support. solved. Check if the printer is using a genuine and supported Lexmark toner cartridge. Note: If the toner cartridge is not supported, then install a supported one. Print the document. Do vertical dark streaks with missing images appear on prints?
Page 123 Settings > Troubleshooting > Print Quality Test Pages. For non‑touch‑screen printer models, press navigate through the settings. Action Contact customer The problem is Check if the printer is using a genuine and supported Lexmark support. solved. toner cartridge. Note: If the cartridge is not supported, then install a supported one.
Page 124: Slow Printing
Troubleshooting Action Step 2 Contact customer The problem is support. solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
Page 125: Print Jobs Do Not Print
Troubleshooting Action Step 5 Go to step 6. The problem is solved. From the Quality menu on the control panel, set Print Resolution to 600 dpi. Print the document. Is the printer still printing slow? Step 6 Go to step 7. The problem is solved.
Page 126: The Printer Is Not Responding
Troubleshooting Action Step 3 The problem is Go to step 4. solved. Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
Page 127: Adjusting Toner Darkness
Troubleshooting Action Step 5 Go to step 6. Make sure to match the following: Check if the cables connecting the printer and the computer are • inserted in the correct ports. The USB cable with the USB port on the printer Are the cables inserted in the correct ports? •...
Page 128: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 129: Upgrading And Migrating
Upgrading and migrating Upgrading and migrating Hardware Available internal options • Flash memory • Font cards • Firmware cards – Forms and Bar Code – IPDS – PRESCRIBE • Internal solutions port – Thin Parallel Accessing the controller board CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 130: Installing A Memory Card
Upgrading and migrating Close the access cover. Connect the power cord to the printer, and then to the electrical outlet. Turn on the printer. Installing a memory card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 131 Upgrading and migrating Unpack the memory card. Warning—Potential Damage: Do not touch the connection points along the edge of the card. Insert the memory card until it clicks into place. Close the controller board access cover. Connect the power cord to the printer, and then to the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 132: Installing An Optional Card
Upgrading and migrating Installing an optional card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
Page 133: Installing Optional Trays
Upgrading and migrating Push the card ﬁrmly into place. Note: The entire length of the connector on the card must touch and be ﬂush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 134: Software
Upgrading and migrating Unpack the optional tray, and then remove all packing material. Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do not try to lift the printer and trays at the same time. Align the printer with the optional tray, and then lower the printer until it clicks into place.
Page 135: Installing The Printer Software
• From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. For Macintosh users, add the printer.
Page 136: Firmware
Updating ﬁrmware Some applications require a minimum device ﬁrmware level to operate correctly. For more information on updating the device ﬁrmware, contact your Lexmark representative. From the Embedded Web Server, click Settings > Device > Update Firmware. Browse to locate the required ﬂash ﬁle.
Page 137: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 138: Noise Emission Levels
Notices Trademarks Lexmark, the Lexmark logo, and MarkNet are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print and Google Chrome are trademarks of Google Inc. Macintosh, the Mac logo, and Safari are trademarks of Apple Inc.
Page 139: Product Disposal
The WEEE logo signiﬁes speciﬁc recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 140: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as conﬁgured when shipped by Lexmark. Temperature information Ambient operating temperature 10 to 32°C (50 to 90°F)
Page 141: Power Consumption
670 (B2650, MS621); Two-sided: 370 (All models) Copy The product is generating hard‑copy output from hard‑copy original documents. Scan The product is scanning hard‑copy documents. Ready The product is waiting for a print job. 8 (B2546, M1246, MS521), 9.5 (B2650, MS621)
Page 142 Notices Mode Description Power consumption (Watts) Sleep Mode The product is in a high‑level energy‑saving mode. 2 (B2546, M1246, MS521), 2.2 (B2650, MS621) Hibernate The product is in a low‑level energy‑saving mode. 0.1 W The product is plugged into an electrical outlet, but the 0.1 W...
Page 143: Regulatory Notices For Wireless Products
Regulatory notices for wireless products This section contains regulatory information that applies only to wireless models. If in doubt as to whether your model is a wireless model, go to http://support.lexmark.com. Modular component notice This product may contain the following modular component(s): Lexmark Regulatory Type/LEX-M01-005;...
Page 144: Industry Canada Compliance Statement
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 145 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 146 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 147 To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 148 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 149: Index
83 in the standard bin 91 printing 24 contacting customer support 128 trays 93 control panel buttons 12 indicator light 12 Google Cloud Print Lexmark Mobile Print using 12 using 21 using 21 controller board linking trays 17 accessing 129...
Page 150 82 HTTP/FTP Settings 52 loading 16 Preferences menu 26 Image 40 print driver Information Sent to Lexmark 30 hardware options, adding 135 IPSec 51 print jobs not printed 125 Job Accounting 36 noise emission levels 138 Print Quality Test Pages 62 Layout 33 Non‑Lexmark supply 97...
Page 151 Index print troubleshooting supply notiﬁcations collated printing does not conﬁguring 70 recycling work 99 supply usage counters Lexmark packaging 83 envelope seals when resetting 97 Lexmark products 83 printing 98 supported ﬁle types 23 toner cartridges 84 incorrect margins 108 supported ﬂash drives 23...
Page 152 ﬁrmware ﬂash ﬁle 136 USB port enabling 96 USB printer port 11 using genuine Lexmark parts 67 genuine Lexmark supplies 67 vertical dark lines on prints 121 vertical streaks on prints 121 volatile memory 64 erasing 63 white lines 123...

This manual is also suitable for:

B2650 M1246 Ms521 Ms621

Lexmark B2546 User Manual

Safety Information

Learning about the Printer

Loading Paper and Specialty Media

Paper Support

Printing

Understanding the Printer Menus

Securing the Printer

Maintaining the Printer

Clearing Jams

Troubleshooting

Upgrading and Migrating

Notices

Index

Quick Links

Troubleshooting

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Summary of Contents for Lexmark B2546

This manual is also suitable for:

Table of Contents