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Problem
Caller information is not
announced.
Time on the unit has shifted.
Using Bluetooth devices
Problem
I cannot copy phonebook entries
from a mobile phone.
I cannot have a conversation
using the headset.
or
I cannot connect my headset to
the base unit.
Noise is heard during a call on
the headset.
Some headset enhanced
features are not available.
Cause/solution
R The ringer volume for landline is turned off. Adjust the ringer
volume (page 21, 25, 41).
R The ringer volume for mobile line is turned off. Adjust the ringer
volume (page 21, 25, 39).
R The unit which is not selected to ring for mobile calls does not
announce caller information. To change the selection, see
page 17.
R The Talking Caller ID feature is turned off. Turn it on (page 41).
R The ring as mobile mode is set to "On (without Talking
CID)". To change the mode, see page 17.
R The number of rings for the answering system is set to "2
rings" or "Toll saver". Select a different setting (page 63).
R Your unit does not announce caller information while the other
devices such as headset or handsets are engaged in a call.
R Incorrect time information from incoming Caller ID changes the
time. Set the time adjustment to "Manual" (off) (page 41).
Cause/solution
R Confirm that the mobile phone supports Bluetooth wireless
technology.
R Confirm that the mobile phone supports the Phone Book
Access Profile (PBAP) or Object Push Profile (OPP)
specification.
R If the mobile phone is already connected to another Bluetooth
device such as a Bluetooth headset, turn it off or disconnect it
from the mobile phone.
R Someone is using a mobile line or headset. Try again later.
R Turn the mobile phone off, then turn it on and try again.
R If an entry is already stored in the unit's phonebook, the entry
cannot be copied even by selecting another group.
R iPhone does not support individual phonebook copy.
R Confirm that the Bluetooth wireless headset supports the
HeadSet Profile (HSP) specification.
R Your Bluetooth headset is not paired. Pair it (page 56).
R Turn your headset off, then turn it on and try again.
R If your headset is already connected to another Bluetooth
device such as your mobile phone, disconnect the headset from
your mobile phone, then perform the connecting procedure from
the base unit.
R Only 2 Bluetooth devices can be used with the unit at the same
time (for example, 2 mobile lines, or the headset and 1 mobile
line).
R A Bluetooth headset can communicate with the base unit within
a range of approximately 10 m. The connection may be subject
to interference from obstructions such as walls or electronic
devices. Move closer to the base unit.
R The base unit does not support enhanced features such as Last
number redial or Call reject.
Useful Information
73
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