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800-357-104-01, Revision 01
•
The reason for the return:
–
The equipment needs an ECO/ECN upgrade.
–
The equipment is defective.
If the equipment is defective, please tell us what you observed just before the equipment
malfunctioned. Be as detailed in your description as possible.
–
If there is another reason for returning the equipment, please let us know so we can determine
how best to help you.
4
Pack the equipment in a shipping carton.
5
Write the ADC Wireline Systems Division address and the Return Material Authorization Number you
received from Customer Service clearly on the outside of the carton and return to:
ADC Wireline Systems Division
14352 Franklin Ave.
Tustin, CA 92780-7013
Attention: RMA (Number)
All shipments are to be returned prepaid. ADC will not accept any collect shipments.
HMS-357 List 4 and List 5
September 29, 2000
Appendix C - Product Support
89
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