Troubleshooting - Olympus DP74 Instructions Manual

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Troubleshooting

If problems occur, please review the following list and take remedial action as needed.
If you cannot solve the problem after checking the entire list, please contact Olympus for assistance.
Problem
The software does not start.
Live image is not displayed.
The frame rate of the live image
is slow.
42
Cause
The PCIe interface board is not
installed properly.
The software is not installed properly.
The camera and PC are not connected
properly.
The illumination of the microscope is
not turned ON.
The light path selector of the
microscope is not set to the camera
side.
The illumination light intensity of the
microscope is not adjusted properly.
Focusing of the microscope is not
adjusted properly.
Sensitivity, exposure mode, exposure
time and/or level adjustment are not
set properly.
The PC in use does not satisfy the
conditions of operating environments.
Remedy
Install the PCIe interface board properly.
Re-install the software.
Turn OFF the power of PC and connect
the camera to the PCIe interface board
using the camera interface cable again
properly.
Turn ON the illumination of the
microscope.
Set the light path selector of the
microscope to the camera side.
Adjust the illumination light intensity of
the microscope properly.
Adjust the focusing of the microscope
properly.
Set sensitivity, exposure mode,
exposure time and level adjustment
properly.
Check the specifications of the PC
in use. Particularly, the extension slot
should be PCI Express X4 Rev.2.0a or
later (electrical mode X4 or more) and
the RAM should be dual-channel.
DP74
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