1101/1001/020B Jam Code/ Dog-Ear On Delivered Paper (Inner Finisher -C1) - Canon imageRUNNER ADVANCE C2000 Series Technical Workbook

Service work
According to the steps below, replace the fixing upper deliver guide by the one having the delivery roller
bushing with the increased engagement amount of claws.
1) Open the right lower cover.
2) Hold the right and left grips [c] and pull out the fixing assembly to the direction of the arrow [d].
[Caution] Be careful when removing the fixing assembly because it is hot immediately after the power is
turned OFF.
3) Remove the 2 screws and 2 claws [e], and then replace the fixing delivery upper guide. Photo [C] shows
the fixing delivery upper guide that is used when the 3 way unit-C1 is connected and Photo [D] does the
guide that is used when the 3 way unit-C1 is not connected.
4) Attach all the removed parts in the reverse order from Step 2).
[Part replacement] FM4-7712 GUIDE, FIXING DELIVERY, UPPER
Title

1101/1001/020B Jam Code/ dog-ear on delivered paper (Inner Finisher -C1)

Symptom
In the combination use of the 3 way unit-C1 and the Inner Finisher-C1, the 3 way unit-C1 with the old type
compensation sheet caused 1101/1001/020B Jam or dog-ear on delivered paper.
pg. 21