Warranty; Warranty Repair Policy; Non-Warranty Repair Policy - Teledyne HASTINGS 201 Series Instruction Manual

5. WARRANTY

5.1. Warranty Repair Policy

Hastings Instruments warrants this product for a period of one year from the date of shipment to be
free from defects in material and workmanship. This warranty does not apply to defects or failures
resulting from unauthorized modification, misuse or mishandling of the product. This warranty does
not apply to batteries or other expendable parts, or to damage caused by leaking batteries or any
similar occurrence. This warranty does not apply to any instrument which has had a tamper seal
removed or broken.
This warranty is in lieu of all other warranties, expressed or implied, including any implied warranty
as to fitness for a particular use. Hastings Instruments shall not be liable for any indirect or
consequential damages.
Hastings Instruments, will, at its option, repair, replace or refund the selling price of the product if
Hastings Instruments determines, in good faith, that it is defective in materials or workmanship
during the warranty period. Defective instruments should be returned to Hastings Instruments,
shipment prepaid, together with a written statement of the problem and a Return Material
Authorization (RMA) number.
Please consult the factory for your RMA number before returning any product for repair. Collect
freight will not be accepted.

5.2. Non-Warranty Repair Policy

Any product returned for a non-warranty repair must be accompanied by a purchase order, RMA
form and a written description of the problem with the instrument. If the repair cost is higher, you
will be contacted for authorization before we proceed with any repairs. If you then choose not to
have the product repaired, a minimum will be charged to cover the processing and inspection. Please
consult the factory for your RMA number before returning any product repair.
TELEDYNE HASTINGS INSTRUMENTS
804 NEWCOMBE AVENUE
HAMPTON, VIRGINIA 23669 U.S.A.
ATTENTION: REPAIR DEPARTMENT
TELEPHONE
TOLL FREE
FAX
E MAIL
INTERNET ADDRESS
Repair Forms may be obtained from the "Information Request" section of the Hastings Instruments
web site.
141-072011 - 201/203 Series
(757) 723-6531
1-800-950-2468
(757) 723-3925
hastings_instruments@teledyne.com
http://www.teledyne-hi.com
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