Answering Call To Your Direct Line; Calls On/Off Hold; Managing Two (Or More) Calls; Transferring Calls - Polycom 650 User Manual

1.2 A C
NSWERING ALL TO
 Performing any of the following actions will connect you to the caller:
(1) Lift handset, (2) press Speaker key, (3) press headset key, (4) press Answer
soft key, or (5) press the line key that the call is ringing in on.
1.3 C /O H
ALLS ON FF OLD
While connected caller
 Press Hold soft key or button (the holding line will flash red)
To resume
 Press the line key that is flashing red
OR
 Press the Hold button again
OR
 Press More soft key
 Press Resume soft key
1.4 M T (
ANAGING WO OR
1.4.1 Answering An Additional Call
 Press the line key that the new call is ringing on. The current call in process
will automatically go on hold as you are connected to the new caller.
ALTERNATIVELY – You may first press the hold key at which point the
Answer soft key will appear with which to answer the new incoming call.
 To return to original call press the line key of that call.
1.4.2 Placing An Additional Call
 Press a line key that is not in use (The current call in process will
automatically go on hold)
 Follow new call instructions noted in 1.1
 To move between the calls press the line key of the desired call (the line you
are exiting will always go on hold automatically).
1.5 T C
RANSFERRING ALLS
 If during transfer you need to retrieve the initial caller press Cancel soft key
while it is present
 Transfers can also be made to external numbers; replace 4-digit extension
with desired external destination number.
 A supervised transfer may be converted to a conference call by pressing the
Confrnc soft key after the destination party has answered the call
1.5.1 "Supervised" Transfer
 Press Transfer button or Trnsfer soft key
 Dial 4 digit extension + "#" (or "Send" soft key)
 When party answers announce the call and then either: Press Transfer
button, Trnsfer soft key or simply hang up.
www.evolveip.net Client Support: 877.459.4347
User Guide For: Polycom 650/670
Y D L
OUR IRECT INE
M ) C
ORE ALLS
** - Transfer Notes - **
support@evolveip.net
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