Troubleshooting - Fujitsu fi-8190 Operator's Manual

Troubleshooting

This section describes examples of troubles that you may encounter when using the scanner and also describes the
solutions to them.
Before you request for a repair, take measures by looking through the examples of the troubles and solutions.
If the problem still persists, check each item in
then contact the distributor/dealer where you purchased this product. Refer to the contact information in the
Contact List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if
provided in Safety Precautions supplied with this product, and then make an inquiry.
The following are examples of troubles that you may encounter.
●
Power of the scanner
● The Scanner Cannot Be Powered ON (page 285)
● The LCD or the [Scan/Enter] Button or Both Turn Off [fi-8190/fi-8290/fi-8170/fi-8270] (page 286)
● The Function Number Display or the [Scan/Stop] Button or Both Turn Off [fi-8150/fi-8250/fi-8150U/fi-8250U]
(page 287)
●
Connection of the scanner
Cannot Connect the Scanner and a Computer with the Network [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/
●
fi-8250] (page 288)
Cannot Connect the Scanner and a Computer via the USB Cable (page 293)
●
Cannot Connect the Scanner (Operated with PaperStream NX Manager) to a Server by Specifying an IP
●
Address [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/fi-8250] (page 295)
● Cannot Connect the Scanner (Operated with PaperStream NX Manager) to a Server by Specifying a Host Name
(With PaperStream NX Manager) [fi-8190/fi-8290/fi-8170/fi-8270/fi-8150/fi-8250] (page 299)
●
Scanning operations
Scanning Does Not Start (page 304)
●
Scanning Takes a Long Time (page 306)
●
An Error (Error Code "U0:10", "U4:40" or "U5:4A") is Already Displayed in the LCD After Power-on [fi-8190/
●
fi-8290/fi-8170/fi-8270] (page 312)
● An Error ("E" or Other Letter or Number) is Already Displayed in the Function Number Display After Power-on
[fi-8150/fi-8250/fi-8150U/fi-8250U] (page 313)
● Overlapped Documents Are Frequently Fed into the Scanner (page 314)
● Situation in Which the Document Is not Fed into the ADF Occurs Frequently (page 317)
Paper Protection Is Set Off Frequently (page 319)
●
Paper Jams/Pick Errors Occur Frequently (page 321)
●
●
Scanning results
The Scanned Image of a Picture or Photo is Rough/Image Noise Appears (page 307)
●
Before You Contact the Scanner Service Provider (page 330)
283
Troubleshooting
first,