●
Are the glass and rollers inside the ADF clean?
Solution
Clean the dirty parts.
For details, refer to
●
Are the brake roller and pick roller worn out?
Solution
Check the counters for the brake roller and pick roller.
● For fi-8190/fi-8290/fi-8170/fi-8270
Check the counters for the brake roller and pick roller with one of the following methods.
- Check the counters for the brake roller and pick roller in [5:Consumable counters] on the [Settings
Menu] screen of the operator panel.
For details, refer to
- Check the counters for the brake roller and pick roller in the Software Operation Panel.
For details, refer to
● For fi-8150/fi-8250/fi-8150U/fi-8250U
Check the counters for the brake roller and pick roller in the Software Operation Panel.
For details, refer to
If necessary, replace the brake roller and pick roller.
For details, refer to
●
Is there any foreign matter in the ADF?
Solution
Clean the ADF.
Remove any foreign matter from the ADF.
For details, refer to
●
Did you place a thick document inside the Carrier Sheet/Photo Carrier Sheet?
Solution
Some papers may be too thick to place inside the Carrier Sheet/Photo Carrier Sheet.
Use documents that meet the requirements.
When scanning a thick document such as a booklet, place the document inside the Booklet Carrier Sheet
to scan it.
For details about conditions for using the (Carrier) Sheet, refer to the following:
Conditions for Using the Carrier Sheet (page 132)
●
Conditions for Using the Photo Carrier Sheet (page 134)
●
Conditions for Using the Booklet Carrier Sheet (page 136)
●
Daily Care (page
214).
How to Use Settings Menu (page
Checking the Sheet Counters (page
Checking the Sheet Counters (page
Replacing the Brake Roller (page 233)
Daily Care (page
214).
328
146).
352).
352).
and
Replacing the Pick Roller (page
Troubleshooting
238).