Fujitsu FI-800R Operator's Manual

Fujitsu FI-800R Operator's Manual

Image scanner
Table of Contents

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P3PC-6672-01ENZ2
FUJITSU Image Scanner
fi-800R
Operator's Guide

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Table of Contents

Troubleshooting

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Summary of Contents for Fujitsu FI-800R

  • Page 1 P3PC-6672-01ENZ2 FUJITSU Image Scanner fi-800R Operator's Guide...
  • Page 2: Table Of Contents

    Contents Introduction Manuals ................................7 Trademarks ................................. 8 Manufacturer..............................8 Safety Information ............................. 8 Symbols Used in This Manual..........................9 Abbreviations Used in This Manual ......................... 10 Arrow Symbols in This Manual ......................... 11 Screen Examples in This Manual........................11 Notice................................
  • Page 3 Contents Button Settings ................................38 Operations on the Scanner ............................40 How to Load Documents Loading Documents............................42 Preparation (When Loading Multiple Documents) ......................42 How to Load Documents ............................... 44 Documents for Scanning ..........................48 Paper Size ..................................48 Document Type ................................
  • Page 4 Contents Cleaning the Outside of the Scanner ....................... 86 Cleaning the Inside of the Scanner (ADF) with Cleaning Paper ..............87 Cleaning the Inside of the Scanner (ADF) with a Cloth .................. 89 Cleaning the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet............93 Replacing the Consumables Consumables and Replacement Cycles ......................
  • Page 5 Contents Quality of Scanned Text or Lines Is Unsatisfactory ....................... 122 Images Are Distorted or Not Clear ..........................123 Vertical Streaks Appear on the Images ........................125 Overlapped Documents Are Frequently Fed into the Scanner..................126 Situation in Which the Document Is not Fed into the ADF Occurs Frequently .............. 128 Paper Jams/Pick Errors Occur Frequently........................
  • Page 6 Contents Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (U-turn)] ........171 Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (Return)] ........173 Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout color] ........175 Specifying the Number of Feeding Retries [Number of paper feeding retries] ............
  • Page 7: Introduction

    Introduction Thank you for purchasing this product. Manuals The following manuals are included for this product. Read them as needed. Manual Description Safety Precautions (paper, PDF) Contains important information about the safe use of this product. Make sure to read this manual before using the scanner. The PDF version is included in the Setup DVD-ROM.
  • Page 8: Trademarks

    Introduction Trademarks ISIS is a trademark of Open Text. Intel, Pentium, and Intel Core are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. ™ ™ ABBYY FineReader Engine © ABBYY. OCR by ABBYY ABBYY and FineReader are trademarks of ABBYY Software, Ltd. which may be registered in some jurisdictions. ScanSnap and PaperStream are registered trademarks or trademarks of PFU Limited in Japan.
  • Page 9: Symbols Used In This Manual

    Introduction Symbols Used in This Manual The following indications are used in this manual to obviate any chance of accident or damage to you, people near you, and your property. Warning labels consist of a symbol indicating the severity and a warning statement. The symbols and their meanings are as follows.
  • Page 10: Abbreviations Used In This Manual

    Introduction Abbreviations Used in This Manual The following abbreviations are used in this manual. Name Indication Windows Server 2008 (*1) ® Windows Server 2008 Standard (32-bit/64-bit) ® Windows Server 2008 R2 Standard (64-bit) Windows 7 (*1) ® Windows 7 Home Premium (32-bit/64-bit) ®...
  • Page 11: Arrow Symbols In This Manual

    Introduction Arrow Symbols in This Manual Right-arrow symbols (→) are used to separate icons or menu options which should be selected in succession. Example:Click [Start] menu → [Control Panel]. Screen Examples in This Manual Microsoft product screenshots are reprinted with permission from Microsoft Corporation. The screen examples in this manual are subject to change without notice in the interest of product development.
  • Page 12: Scanner Overview

    Scanner Overview This section explains the main features of this product, the names of parts and their functions. Main Features The scanner is equipped with the following features: ● Compact size This scanner can fit into spaces that are equal to half the size of an A4 document. Therefore, this scanner is suitable for restricted spaces such as spaces found at receptions or counter areas.
  • Page 13 Scanner Overview You can scan a booklet such as a passport as it is. The optional Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet is useful for protecting documents. ● U-turn Scan...
  • Page 14 Scanner Overview Load documents in the ADF paper chute (feeder) and perform a scan. The scanned documents are ejected onto the stacker. The stacker opens and closes automatically.
  • Page 15 Scanner Overview ● Automatically correcting the skew of a document that is loaded in the scanner. This scanner is equipped with a function that automatically corrects the loaded documents that are tilted in the ADF paper chute (feeder) one by one, which enables the documents to be fed properly.
  • Page 16 Scanner Overview ● Realizes a scanning speed of 40 ppm/80 ipm (*1) Up to 20 sheets of documents (*2) can be loaded and scanned continuously in the ADF paper chute (feeder). ● Improved efficiency for pre-scan work The scanner can perform "mixed batch scanning" which allows you to scan documents with different paper weights and sizes at once.
  • Page 17: Parts And Functions

    Scanner Overview Parts and Functions This section shows the names of the scanner parts. ● Front Side Name Function ADF (Automatic Document Feeder) Pulls and feeds the documents one sheet at a time from the return path opening or the ADF paper chute (feeder). Open this to replace consumables or to clean the inside of the scanner.
  • Page 18 Scanner Overview Name Function This is automatically opened and closed when a scan is performed. ADF release tab Pull this tab to open the ADF. LED indicator Indicates the status of the scanner. For details, refer to About the LED Indicator (page 23).
  • Page 19 Scanner Overview Name Function Stopper for USB 3.X Open this to connect a USB 3.0 cable. Insert a tool such as a flat-blade screwdriver into the back of the stopper for USB3.X from underneath, and pull it open. USB connector Used to connect a USB cable.
  • Page 20 Scanner Overview ● Removable Parts Name Function Pick roller A roller which feeds documents loaded on the ADF paper chute (feeder) into the ADF. Pad unit A part which separates overlapped documents before they are fed into the ADF.
  • Page 21 Scanner Overview ● Inside (ADF)
  • Page 22 Scanner Overview Name Function Pick roller (× 1) A roller which feeds documents on the ADF paper chute (feeder) into the ADF. Ultrasonic sensor (× 2) A sensor which detects overlapped documents by ultrasonic soundwave. It detects overlapped documents by monitoring the difference in the amount of ultrasonic waves transmitted through the documents.
  • Page 23: About The Led Indicator

    Scanner Overview About the LED Indicator Indication Description Green (lit) Ready to start scanning. Indicates that the initialization was successfully completed. Green (flashing) Indicates that the scanner enters power saving mode. If the scanner is not operated for the length of time that is set for the sleep interval, it enters power saving mode.
  • Page 24: Installing The Software

    Scanner Overview Installing the Software This section describes the software that is required for the computer you want to connect the scanner to, the system requirements, and the installation method. When using Scanner Central Admin, refer to the Scanner Central Admin User's Guide. HINT The software can be installed from the bundled Setup DVD-ROM or downloaded from the download site and then installed.
  • Page 25 Scanner Overview ● PaperStream Capture Pro (Trial) An image scanning application which supports PaperStream IP (TWAIN). It is the trial version of PaperStream Capture Pro. To use the full version, purchase and activate a license. In addition to the functions in PaperStream Capture, PaperStream Capture Pro also allows you to perform multistation operations and advanced meta data settings.
  • Page 26: System Requirements

    Scanner Overview System Requirements The system requirements for the computer on which software is to be installed are as follows. Operating system ® ● Windows Server 2008 Standard (32-bit/64-bit) (Service Pack 2) ® ● Windows Server 2008 R2 Standard (64-bit) (Service Pack 1) ®...
  • Page 27: Installation (Recommended)

    Scanner Overview Installation (Recommended) When [Installation (Recommended)] is selected, the following software is installed: Necessary software to use the scanner is installed all at once. ● PaperStream IP (TWAIN) ● PaperStream IP (TWAIN x64) ● Software Operation Panel ● Error Recovery Guide ●...
  • Page 28: Installation (Custom)

    Scanner Overview Installation (Custom) With [Installation (Custom)], select and install necessary software. In the same way as in Installation (Recommended) (page 27), perform steps through 2. Click the [Installation (Custom)] button. Check the displayed contents and click the [Next] button. Select the check boxes for the software to be installed and click the [Next] button.
  • Page 29: Basic Operations

    Basic Operations This section explains how to operate the scanner. Turning the Power ON/OFF This section explains how to power on/off the scanner. HINT The method by which the scanner is powered on/off can be specified from one of the following: ●...
  • Page 30: Entering And Resuming From Power Saving Mode

    Basic Operations Entering and Resuming from Power Saving Mode The scanner enters power saving mode when it is left on without being used for a certain period of time. Power saving mode keeps the power consumption low when the scanner has not been used for a certain period of time.
  • Page 31: Setting Up The Adf Paper Chute (Feeder)

    Basic Operations Setting Up the ADF Paper Chute (Feeder) Documents loaded in the ADF paper chute (feeder) are fed into the ADF one by one when scanning starts. Using the chute extension as described in the following procedure will feed documents smoothly. Open the ADF paper chute (feeder).
  • Page 32: Opening/Closing The Adf

    Basic Operations Opening/Closing the ADF This section describes how to open and close the ADF. How to Open the ADF Remove any documents from the ADF paper chute (feeder). Pull the ADF release tab towards you to open the ADF. When the ADF is open, it might close accidentally.
  • Page 33: How To Close The Adf

    Basic Operations How to Close the ADF Close the ADF. Push the center of the ADF until it locks in place. Be careful not to get your fingers caught when closing the ADF. CAUTION ATTENTION Make sure there is no foreign matter caught inside the ADF when closing the ADF.
  • Page 34: How To Perform A Basic Scan

    How to Perform a Basic Scan This section explains how to perform a basic scan. Performing a Scan with an Image Scanning Application This section explains about the basic flow of performing a scan using an image scanning application on the computer.
  • Page 35 How to Perform a Basic Scan When scanning an open booklet such as a passport, insert the side which has less pages into the middle of the return path opening. ● For the ADF paper chute (feeder) Face the front side (scanning side) of a document upwards and load the top end of the document head- first.
  • Page 36 How to Perform a Basic Scan In the setup window for the scanner driver, configure the scan settings. For some image scanning applications, the setup window for the scanner driver may not appear. Scan documents with the image scanning application. ATTENTION Do not perform an operation to disconnect the connection between the scanner and the computer such as the following:...
  • Page 37: Using A Button On The Scanner To Start Scanning

    How to Perform a Basic Scan Using a Button on the Scanner to Start Scanning This section explains about the basic flow of performing a scan using an image scanning application on the computer started by pressing the [Scan/Stop] button on the scanner. In this case, there are necessary settings to be set in advance in order to perform a scan.
  • Page 38: Button Settings

    How to Perform a Basic Scan Button Settings Specify an image scanning application to be launched when the [Scan/Stop] button is pressed. Turn on the scanner and confirm that the scanner is connected to the computer. For details about how to turn on the scanner, refer to How to Turn the Power ON (page 29).
  • Page 39 How to Perform a Basic Scan Click [Start this program] under [Actions], and select an image scanning application from the program list. Click the [OK] button.
  • Page 40: Operations On The Scanner

    How to Perform a Basic Scan Operations on the Scanner Turn on the scanner. For details, refer to How to Turn the Power ON (page 29). Insert a document into the return path opening or load a document in the ADF paper chute (feeder). For details, refer to How to Load Documents (page 44).
  • Page 41 How to Perform a Basic Scan Face the front side (scanning side) of a document upwards and load the top end of the document head- first. Press the [Scan/Stop] button. The image scanning application specified in Button Settings (page 38) is started up and a scan is performed.
  • Page 42: How To Load Documents

    How to Load Documents This section explains how to load documents on the scanner. Loading Documents This section describes what you should do before loading standard paper documents and describes how to load the documents. Preparation (When Loading Multiple Documents) When you load multiple documents in the ADF paper chute (feeder), make the following preparations.
  • Page 43 How to Load Documents Hold both ends of the documents and fan them a few times. Rotate the documents by 90 degrees and fan them in the same manner. Perform steps for all documents. Align the top of the documents.
  • Page 44: How To Load Documents

    How to Load Documents How to Load Documents ● For the return path opening Insert only one document at a time. Face the front side (scanning side) of a document upwards and insert the top end of the document straight into the middle of the return path opening.
  • Page 45 How to Load Documents - Office paper - Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet (optional) *1: When you insert a photograph as it is and perform a scan, it may be damaged or it may not be scanned successfully. ● Avoid placing the scanner near walls or objects since a document is output from the back side of the scanner.
  • Page 46 How to Load Documents When there is a space between the side guides and the documents, the documents may be fed skewed. ATTENTION When you scan long page documents or thin paper documents, be sure to do the following: ● Support the loaded document with your hand so it does not fall out of the ADF paper chute (feeder). ●...
  • Page 47 How to Load Documents HINT The following documents can be loaded: ● Office paper ● Long page document...
  • Page 48: Documents For Scanning

    How to Load Documents Documents for Scanning Paper Size The following paper sizes can be scanned: Maximum size (width × length) (*1) ● A4 (portrait) (210 × 297 mm) ● Legal (portrait) (8.5 × 14 in.) ● Long page document (*2) (*3) (215.9 × 863 mm/8.5 × 34 in., 215.9 ×...
  • Page 49: Documents That May Not Be Scanned Successfully

    How to Load Documents - 20 to 413 g/m (5.4 to 110 lb) - For plastic cards, 1.4 mm or less (embossed cards can be used) - For booklets, 5 mm or less Documents That May Not Be Scanned Successfully The following types of documents may not be scanned successfully: ●...
  • Page 50: Precautions

    How to Load Documents Precautions ● Notes on the documents to be scanned Depending on the documents to be scanned, take note of the following. ● Since carbonless papers contain chemical substances which may harm the pad unit and rollers (e.g. pick roller), be aware of the following risks: - Cleaning If paper jams occur frequently, clean the pad unit and pick roller.
  • Page 51 How to Load Documents - Size: 85.6 × 53.98 mm - Thickness: 1.4 mm or less - Material: PVC (polyvinyl chloride) or PVCA (polyvinyl chloride acetate) ● Face the front side (scanning side) of a plastic card upwards and insert it into the return path opening. If you scan multiple cards, insert them one at a time.
  • Page 52: Loading Capacity

    How to Load Documents Loading Capacity The number of sheets that can be loaded in the ADF paper chute (feeder) is determined by the paper size and paper weight. See the graph below. Unit lb kg Conversion 40 11 34.5 14 45 17 55 20 65...
  • Page 53: Area Not To Be Perforated

    How to Load Documents Area Not to Be Perforated An error may occur when there are punched holes in the area colored in light pink in the Figure 1. Fig. 1 ATTENTION The above condition applies when the document is set to the center of the pick roller width. HINT If there are any holes in the 35 mm-wide central column, you can move the document to the left or right to avoid an error.
  • Page 54: Conditions Required To Accurately Detect Overlapped Documents (Multifeed)

    How to Load Documents Conditions Required to Accurately Detect Overlapped Documents (Multifeed) Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. Overlapped documents are detected with the ultrasonic sensor or according to the difference in length of the documents.
  • Page 55 How to Load Documents For details, refer to Settings Related to the Detection for Overlapped Documents (Multifeed) (page 182).
  • Page 56: Conditions For Mixed Batch Scanning

    How to Load Documents Conditions for Mixed Batch Scanning The following conditions apply when a mixed batch of documents with different paper weights/friction coefficients/sizes is scanned using the ADF paper chute (feeder). Make sure to test a few sheets first to check if the mixed batch of documents can be fed. Paper Direction Align the direction of the paper fiber with the feed direction.
  • Page 57 How to Load Documents HINT When the smallest document covers the pick roller and the document loading detector even when it is loaded towards one side as shown in the image below, load all documents so that they are aligned on the same side.
  • Page 58 How to Load Documents Combinations of Standard Paper Sizes in a Mixed Batch Refer to the table below for a guideline of the range available for mixed batch scanning. LTR:Letter size (P): Portrait (L): Landscape ATTENTION A8 (portrait) documents cannot be mixed with other sizes in the same batch. Documents That Cannot Be Scanned in a Mixed Batch The following types of documents cannot be mixed in the same batch: ●...
  • Page 59: Conditions For Automatic Page Size Detection

    How to Load Documents Conditions for Automatic Page Size Detection [Automatic Page Size Detection] does not work with the following type of documents: ● Non-rectangular documents [Automatic Page Size Detection] may not work with the following types of documents: ● Thin paper (52 g/m [14 lb] or less) ●...
  • Page 60: Conditions For Using The Carrier Sheet

    How to Load Documents Conditions for Using the Carrier Sheet ● Paper Size The following paper sizes can be scanned: ● Carrier Sheet (216 × 297 mm) ● A3 (297 × 420 mm) (*1) ● A4 (210 × 297 mm) ●...
  • Page 61 How to Load Documents Precautions Take note of the following: ● When using the Carrier Sheet - Insert one Carrier Sheet into the return path opening at a time. - Depending on the image scanning application, there may be insufficient memory to perform a [Double-page spread] scan using the Carrier Sheet in high resolution.
  • Page 62: Conditions For Using The Photo Carrier Sheet

    How to Load Documents Conditions for Using the Photo Carrier Sheet ● Paper Size The following paper sizes can be scanned: ● Photo Carrier Sheet (178×127 mm) ● A6 (105 × 148 mm) ● Business card (51 × 89 mm) (*1) ●...
  • Page 63 How to Load Documents - Even if the setting for a double-page spread image is enabled in the scanner driver, only the front side image is output. ● When storing the Photo Carrier Sheet - Do not leave a document inside the Photo Carrier Sheet for a long time. Otherwise, the ink on the document may be transferred onto the Photo Carrier Sheet.
  • Page 64: Conditions For Using The Booklet Carrier Sheet

    How to Load Documents Conditions for Using the Booklet Carrier Sheet ● Paper Size The following paper sizes can be scanned: ● Booklet Carrier Sheet (150 × 195 mm) ● Passport (88 × 125 mm) ● Passbook (87 × 140 mm) ●...
  • Page 65 How to Load Documents - Do not leave the Booklet Carrier Sheet in high temperature places such as under direct sunlight or near a heating apparatus for a long time. Also, do not use the Booklet Carrier Sheet in such environments. Otherwise, the Booklet Carrier Sheet may deform.
  • Page 66: Various Ways To Scan

    Various Ways to Scan This section explains how to configure the scanner settings and scan different types of documents with the image scanning application. For information on other ways to scan which are not explained here, refer to the manual or help for the image scanning application, and the help for the scanner driver.
  • Page 67 Various Ways to Scan Open the ADF paper chute (feeder) and pull out the chute extension. For details, refer to Setting Up the ADF Paper Chute (Feeder) (page 31). Place the documents at the center of the ADF paper chute (feeder), and adjust the side guides to the widest document in the batch.
  • Page 68 Various Ways to Scan For details, refer to the help for the scanner driver. Scan documents with the image scanning application. For details, refer to the help for the image scanning application.
  • Page 69: Scanning Documents Folded In Half

    Various Ways to Scan Scanning Documents Folded in Half With the return path opening, you can scan a document that is folded in half (maximum size: A3 or Double Letter size document that is folded in half). ATTENTION When a document folded in half is scanned, the document may be fed skewed if the folded part is too thick. Fold the document in half so that the sides to be scanned are facing out.
  • Page 70 Various Ways to Scan For details, refer to How to Load Documents (page 44). Scan the document with the image scanning application. For details, refer to the help for the image scanning application.
  • Page 71: Scanning Documents Such As Envelopes Or Multi-Layered Transfer Paper

    Various Ways to Scan Scanning Documents such as Envelopes or Multi-Layered Transfer Paper With the return path opening, you can scan documents such as envelopes or multi-layered transfer paper. ATTENTION For details about the paper weights of the documents that can be scanned, refer to Documents for Scanning (page 48).
  • Page 72: Scanning Documents Larger Than A4/Letter Size

    Various Ways to Scan Scanning Documents Larger than A4/Letter Size The optional Carrier Sheet can be used to scan documents larger than A4/Letter size, such as A3 or B4. Fold a document in half and place it inside the Carrier Sheet. Place the document inside the Carrier Sheet.
  • Page 73 Various Ways to Scan Align the top and the fold line of the document with the Carrier Sheet so that no space is left in the upper and right sides of the Carrier Sheet. Insert the Carrier Sheet into the return path opening. Face the front side of the Carrier Sheet upwards and insert the part with the black and white pattern into the return path opening.
  • Page 74 Various Ways to Scan ● When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from standard sizes which can be specified for [Paper Size]. Note that the size of the image may become smaller than the original document depending on the document scanned, or part of the image may appear missing.
  • Page 75: Scanning Photographs And Clippings Without Damaging Them

    Various Ways to Scan Scanning Photographs and Clippings without Damaging Them Using the optional Carrier Sheet or Photo Carrier Sheet allows you to scan non-standard size documents such as photographs or clippings without damaging them. You can also scan documents such as photographs or clippings without the Carrier Sheet or Photo Carrier Sheet. The procedure to perform a scan with the Photo Carrier Sheet is described as an example below.
  • Page 76 Various Ways to Scan ATTENTION ● The image is output at the center of the page in the size specified for [Paper Size] in the scanner driver. ● When [Automatic] is specified for [Paper Size] in the scanner driver, the most suitable size is selected from standard sizes which can be specified for [Paper Size].
  • Page 77: Scanning Booklets Such As Passports Without Damaging Them

    Various Ways to Scan Scanning Booklets such as Passports without Damaging Them The optional Booklet Carrier Sheet enables you to scan a passport without damaging the photo and other documents attached to the passport. Scanning booklets such as passports without the Booklet Carrier Sheet is also possible. The procedure to perform a scan with the Booklet Carrier Sheet is described as an example below.
  • Page 78 Various Ways to Scan Configure the scan settings in the scanner driver to use the Booklet Carrier Sheet. For details, refer to the help for the scanner driver. Scan the document with the image scanning application. For details, refer to the help for the image scanning application.
  • Page 79: Scanning Long Page Documents

    Various Ways to Scan Scanning Long Page Documents With the ADF paper chute (feeder), you can scan documents with a length of up to 5,588 mm (220 in.). Depending on the resolution setting or the image scanning application, the document sizes that can be scanned may differ.
  • Page 80: Configuring Not To Detect Certain Overlap Patterns

    Various Ways to Scan Configuring Not to Detect Certain Overlap Patterns If detecting overlapped documents during a scan has been set, when you load a document that has paper attached to it such as a sticky note, receipt, or a photo in the ADF paper chute (feeder) and scan it, it is detected as an overlapped document, and the scan may stop.
  • Page 81: Operational Procedure

    Various Ways to Scan Operational Procedure After a multifeed error occurs, either press the [Scan/Stop] button to eject the document from the paper path or open the ADF to remove the document. For details, refer to How to Open the ADF (page 32).
  • Page 82 Various Ways to Scan The scanner memorizes the length of the longest paper attachment that was detected as overlapped documents, and continues scanning. After that, documents with the same overlap pattern or with a shorter overlap pattern are not detected as overlapped documents (*2). *1:Eight of the most recent overlap patterns can be memorized when [Remember] in [Remember overlap patterns at power-off] is enabled.
  • Page 83: Daily Care

    Daily Care This section describes how to clean the scanner. ● Do not use aerosol spray or spray that contains alcohol. Paper dust blown up by strong air CAUTION from the spray may enter inside the scanner which may cause the scanner to fail or malfunction.
  • Page 84 Daily Care information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
  • Page 85: Location And Frequency

    Daily Care Location and Frequency Cleaning Location Frequency Inside of the scanner (ADF) Pad unit Every 1,000 sheets Pick roller Glass Ultrasonic sensor Document sensor Feed roller Eject roller Outside of the scanner Scanner Clean when dust and dirt are noticeable. The inside of the scanner (ADF) needs to be cleaned regularly for every certain number of sheets scanned.
  • Page 86: Cleaning The Outside Of The Scanner

    Daily Care Cleaning the Outside of the Scanner The scanner including the ADF paper chute (feeder) and the stacker should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe. ATTENTION ●...
  • Page 87: Cleaning The Inside Of The Scanner (Adf) With Cleaning Paper

    Daily Care Cleaning the Inside of the Scanner (ADF) with Cleaning Paper The inside of the ADF can be cleaned with a sheet of Cleaning Paper moistened with Cleaner F1. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors.
  • Page 88 Daily Care Otherwise, the Cleaning Paper may be fed skewed. Scan the document with the image scanning application. For details, refer to the help for the image scanning application. Clear the sheet counter after cleaning. Start up the Software Operation Panel and clear the counter. For details, refer to Clearing the Sheet Counters (page 164).
  • Page 89: Cleaning The Inside Of The Scanner (Adf) With A Cloth

    Daily Care Cleaning the Inside of the Scanner (ADF) with a Cloth The inside of the ADF can be cleaned with a piece of cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe. As the scanner continues to feed the documents, paper dust will accumulate inside the ADF and it may cause scanning errors.
  • Page 90 Daily Care Clean the following locations with a cloth moistened with Cleaner F1, or a sheet of Cleaning Wipe.
  • Page 91 Daily Care Pick Roller (× 1) Gently wipe dirt and dust off the roller as you rotate the roller manually, taking care not to damage the roller surface. Make sure that it is wiped properly because black residue on the roller will affect the feeding performance.
  • Page 92 Daily Care When the ADF is open, it might close accidentally. Be careful not to get CAUTION your fingers caught. Press the [Scan/Stop] button for 3 seconds or more in order for the scanner to enter cleaning mode. Press the [Scan/Stop] button. The feed/eject rollers rotate a certain amount simultaneously.
  • Page 93: Cleaning The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet

    Daily Care Cleaning the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet should be cleaned with either a piece of dry cloth, a cloth moistened with Cleaner F1/mild detergent, or a sheet of Cleaning Wipe. Gently wipe dirt and dust off the surface and the inside of the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet.
  • Page 94: Replacing The Consumables

    Replacing the Consumables This section explains how to replace the consumables for the scanner. The inside of the ADF becomes very hot when the scanner is being used. CAUTION Before you replace the consumables, make sure to turn off the power, unplug the power cable and wait for at least 15 minutes for the inside of the ADF to cool down.
  • Page 95 Replacing the Consumables information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry.
  • Page 96: Replacing The Pad Unit

    Replacing the Consumables Replacing the Pad Unit Replace the pad unit in following procedure. Turn off the scanner, unplug the power cable and wait for at least 15 minutes. For details, refer to How to Turn the Power OFF (page 29).
  • Page 97 Replacing the Consumables Squeeze both ends of the pad unit (gray parts) and pull it out in the direction of the arrow. ATTENTION Do not hold any parts other than both ends of the pad unit (gray parts). Attach a new pad unit.
  • Page 98 Replacing the Consumables Attach the pad unit so that the protrusions are placed as shown below. ATTENTION ● Attach the pad unit with the front side up. If the pad unit is attached upside down, paper jams or other feeding errors may occur. ●...
  • Page 99: Replacing The Pick Roller

    Replacing the Consumables Replacing the Pick Roller Replace the pick roller in following procedure. Turn off the scanner, unplug the power cable and wait for at least 15 minutes. For details, refer to How to Turn the Power OFF (page 29).
  • Page 100 Replacing the Consumables Pull out the pick roller from the shaft, and then lift up the pick roller to remove it. Attach a new pick roller.
  • Page 101 Replacing the Consumables Attach the pick roller to the shaft while aligning the slot of the pick roller with the protrusion of the shaft. ATTENTION Confirm that the pick roller is installed properly. Otherwise, paper jams or other feeding errors may occur. Close the sheet guide.
  • Page 102 Replacing the Consumables Close the ADF. For details, refer to How to Close the ADF (page 33). Be careful not to get your fingers caught when closing the ADF. CAUTION Plug in the power cable and turn on the scanner. For details, refer to How to Turn the Power ON (page 29).
  • Page 103: Troubleshooting

    Troubleshooting This section explains about the countermeasures against paper jams and other troubles, items to check before contacting your scanner service provider, and how to read the product label on the scanner. ATTENTION For details about other errors/troubles that are not covered in this section, refer to the scanner driver's Help. When a Paper Jam Occurs When a paper jam occurs inside the ADF with a document inserted into the return path opening or loaded in the ADF paper chute (feeder), remove the document in the following procedure.
  • Page 104 Troubleshooting The stacker will also be closed automatically. Be careful not to get your fingers caught when closing the ADF. CAUTION ATTENTION ● Confirm that the ADF is closed properly. Otherwise, documents may not be fed into the ADF. ● Occasionally when scanning is complete or canceled, documents may remain in the ADF without any error message displayed.
  • Page 105: Errors

    Troubleshooting Errors ● Error Indication If an error occurs while the scanner is used, the LED indicator lights up as follows. ● For temporary errors Lights up in orange. ● For device errors Flashes in orange. Temporary errors can be recovered by the operator, whereas device errors require troubleshooting by a service engineer.
  • Page 106: Paper Jam

    Troubleshooting LED Indicator Error Description Refer to Flashes (orange) 4 times EEPROM error EEPROM Error (page 108) Flashes (orange) 5 times US sensor error Sensor Error (page 108) TOP sensor error EXIT sensor error Flashes (orange) 6 times Image memory read-write error Image Memory Read-Write (Front) Error (page 109)
  • Page 107: Document Loading Error

    Troubleshooting Document loading error If a document loading error occurs, the LED indicator lights up as follows. Lights up (orange) Document loading error If documents are inserted into the return path opening and are loaded in the ADF paper chute (feeder) at the same time, remove either of the documents, and start scanning again.
  • Page 108: Cover Open

    Troubleshooting Cover Open If you open the ADF during a scan, the LED indicator lights up as follows. Lights up (orange) ADF open HINT Also, note that operations on the operator panel are disabled while the ADF is open. Confirm that the ADF is closed properly. To check whether or not it is closed completely, open the ADF and then close it again.
  • Page 109: Image Memory Read-Write Error

    Troubleshooting Flashes (orange) 5 times US sensor error TOP sensor error EXIT sensor error Take the following measures. ● Refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 89) to clean the ultrasonic sensors and the document sensors. ●...
  • Page 110: Lsi Error

    Troubleshooting LSI Error If an LSI error occurs, the LED indicator lights up as follows. Flashes (orange) 6 times LSI error (Front) Turn the scanner off then back on. If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140) and take measures accordingly.
  • Page 111: Being Used By Others

    Troubleshooting List if supplied with this product, or refer to the contact information in the Contact for Inquiries section if provided in Safety Precautions supplied with this product, and then make an inquiry. Being Used by Others The scanner is already being used. ●...
  • Page 112: Invalid Command

    Troubleshooting ● Load a document of the specified paper size in the ADF paper chute (feeder). ● Change the scan settings so that the scanning area is set inside of the document. ATTENTION Ways to designate the scanning area differ depending on image scanning applications. For details, refer to the help for the image scanning application.
  • Page 113: Troubleshooting

    Troubleshooting Troubleshooting This section describes examples of troubles that you may encounter when using the scanner and also describes the solutions to them. Before you request for a repair, take measures by looking through the examples of the troubles and solutions. If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140)
  • Page 114 Troubleshooting ● Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet Is Not Fed Smoothly or a Jam Occurs (page 137) ● Part of the Image Appears Missing in the Case Where the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier ●...
  • Page 115: The Scanner Cannot Be Powered On

    Troubleshooting The Scanner Cannot Be Powered ON Check the following points ● Is the power cable connected properly? (page 115) ● Did you press the [Power] button on the scanner? (page 115) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140) and take measures accordingly.
  • Page 116: Cannot Connect The Scanner And A Computer Via A Usb Cable

    Troubleshooting Cannot Connect the Scanner and a Computer via a USB Cable Check the following points ● Is the USB cable connected properly? (page 116) ● Did you select [Auto] for the USB setting for the scanner? (page 116) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140) and take measures accordingly.
  • Page 117: The Stacker Is Not Closed Automatically

    Troubleshooting The Stacker is Not Closed Automatically Check the following points ● Did any paper jam occur? (page 117) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140) and take measures accordingly. If the problem still persists, check each item in Before You Contact the Scanner Service Provider (page 141) first, then contact the distributor/dealer where you...
  • Page 118 Troubleshooting When a paper jam does not occur, completely push in the extended stacker by hand and close the stacker manually.
  • Page 119: Scanning Does Not Start

    Troubleshooting Scanning Does Not Start Check the following points ● Is the document inserted into the return path opening or loaded in the ADF paper chute (feeder) correctly? (page 119) ● Is the ADF closed properly? (page 119) Is the USB cable connected properly? (page 119) ●...
  • Page 120: Scanning Takes A Long Time

    Troubleshooting Scanning Takes a Long Time Check the following points ● Does the computer meet the recommended requirements? (page 120) ● Is the USB cable connected to the USB 1.1 port on the computer? (page 120) ● Did you start a scan while the computer was unstable (for example, immediately after computer start-up or logon)? (page 120) Are the rollers clean? (page 120) ●...
  • Page 121: The Quality Of A Scanned Image Of A Picture Or Photo Is Poor

    Troubleshooting The Quality of a Scanned Image of a Picture or Photo Is Poor Check the following points ● Did you configure the settings in the scanner driver to scan in black & white mode? (page 121) ● Are the glass and rollers inside the ADF clean? (page 121) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140)
  • Page 122: Quality Of Scanned Text Or Lines Is Unsatisfactory

    Troubleshooting Quality of Scanned Text or Lines Is Unsatisfactory Check the following points ● Are the glass and rollers inside the ADF clean? (page 122) ● Is the resolution appropriate? (page 122) ● Did you configure the settings in the scanner driver to scan in grayscale or color mode? (page 122) Is there any foreign matter (such as dust or paper dust) on the document? (page 122) ●...
  • Page 123: Images Are Distorted Or Not Clear

    Troubleshooting Images Are Distorted or Not Clear Check the following points ● Are the glass and rollers inside the ADF clean? (page 123) ● Is the ADF being pushed down during scanning? Or, is there a heavy object on top of the ADF? (page 123) Is a scan performed on a place that is unstable or vibrates? (page 123) ●...
  • Page 124 Troubleshooting ● Did you scan a booklet? Solution When scanning an open booklet, insert the side which has less pages into the middle of the return path opening. If you scan a booklet as it is, and the scanned image turns out to be distorted, place the booklet inside the Booklet Carrier Sheet and perform a scan.
  • Page 125: Vertical Streaks Appear On The Images

    Troubleshooting Vertical Streaks Appear on the Images Check the following points ● Are the glass and rollers inside the ADF clean? (page 125) ● Is there any foreign matter (such as dust or paper dust) on the document? (page 125) ●...
  • Page 126: Overlapped Documents Are Frequently Fed Into The Scanner

    Troubleshooting Overlapped Documents Are Frequently Fed into the Scanner Check the following points ● Do the documents meet the paper requirements? (page 126) ● If the setting to detect overlapped documents is enabled, do the documents fulfill the conditions to detect overlapped documents accurately? (page 126) Did you scan a thick document such as a plastic card? (page 126) ●...
  • Page 127 Troubleshooting ● Did you fan the documents before loading them in the ADF paper chute (feeder)? Solution Fan the documents. For details, refer to Preparation (When Loading Multiple Documents) (page 42). ● Have the documents just been printed out from a copy machine or a laser printer? Solution Fan the documents a few times to remove static electricity.
  • Page 128: Situation In Which The Document Is Not Fed Into The Adf Occurs Frequently

    Troubleshooting Situation in Which the Document Is not Fed into the ADF Occurs Frequently Check the following points ● Do the documents meet the paper requirements? (page 128) ● Did you fan the documents before loading them in the ADF paper chute (feeder)? (page 128) ●...
  • Page 129 Troubleshooting For details about replacing the pad unit and pick roller, refer to Replacing the Pad Unit (page 96) Replacing the Pick Roller (page 99).
  • Page 130: Paper Jams/Pick Errors Occur Frequently

    Troubleshooting Paper Jams/Pick Errors Occur Frequently Check the following points ● Do the documents meet the paper requirements? (page 130) ● Is there any foreign matter in the ADF? (page 130) ● Is there a document remaining in the ADF? (page 130) Are the pad unit and pick roller installed correctly? (page 130) ●...
  • Page 131 Troubleshooting ● Are the pad unit and pick roller clean? Solution Clean the pad unit and pick roller. For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 89). ● Are the pad unit and pick roller worn out? Solution Start up the Software Operation Panel to check the counters for the pad unit and pick roller, and if necessary, replace the pad unit and pick roller.
  • Page 132: Images Turn Out Elongated

    Troubleshooting Images Turn Out Elongated Check the following points ● Are the rollers clean? (page 132) ● Do the documents meet the paper requirements? (page 132) ● Are the pad unit and pick roller installed correctly? (page 132) Have you adjusted the magnification level? (page 132) ●...
  • Page 133 Troubleshooting When you scan a booklet as it is, and the scanned image turns out elongated, place the booklet inside the Booklet Carrier Sheet and perform a scan.
  • Page 134: A Shadow Appears At The Top Or The Bottom Of The Image

    Troubleshooting A Shadow Appears at the Top or the Bottom of the Image Check the following points ● Have you adjusted the offset (position to start the scan)? (page 134) ● Did you use the page edge filler function to fill in the shadow around the edge? (page 134) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140)
  • Page 135: There Are Black Traces On The Document

    Troubleshooting There Are Black Traces on the Document Check the following points ● Are you scanning documents written in lead pencil or carbon paper? (page 135) ● Are the glass and rollers inside the ADF clean? (page 135) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140) and take measures accordingly.
  • Page 136: The Upper Part Of The Scanned Image Appears Missing

    Troubleshooting The Upper Part of the Scanned Image Appears Missing Check the following points ● Did you set the paper size of the document to be scanned in the scanner driver? (page 136) If the problem persists, refer to The First Measures to Take When You Encounter any Errors or Troubles (page 140) and take measures accordingly.
  • Page 137: The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet Is Not Fed Smoothly Or A Jam Occurs

    Troubleshooting The Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet Is Not Fed Smoothly or a Jam Occurs Check the following points Is the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet clean? (page 137) ● Did you load the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet in the ADF paper chute (feeder)? ●...
  • Page 138 Troubleshooting ● Are the glass and rollers inside the ADF clean? Solution Clean the dirty parts. For details, refer to Cleaning the Inside of the Scanner (ADF) with a Cloth (page 89). ● Are the pad unit and pick roller worn out? Solution Start up the Software Operation Panel to check the counters for the pad unit and pick roller, and if necessary, replace the pad unit and pick roller.
  • Page 139: Is Used

    Troubleshooting Part of the Image Appears Missing in the Case Where the Carrier Sheet/Photo Carrier Sheet/Booklet Carrier Sheet Is Used Check the following points Did you place several small documents (such as photos or postcards) in the Carrier Sheet/Photo Carrier ●...
  • Page 140: The First Measures To Take When You Encounter Any Errors Or Troubles

    Troubleshooting The First Measures to Take When You Encounter any Errors or Troubles If you encounter any errors or troubles while using the scanner, take the following measures: ● Make sure that sufficient power is supplied. Do not use an extension cable. ●...
  • Page 141: Before You Contact The Scanner Service Provider

    Check the following items before contacting the distributor/dealer where you purchased this product. General (page 141) ● Error Status (page 141) ● General Item Findings Scanner name Example: fi-800R For details, refer to Checking the Product Label (page 143). Serial No. Example: XXXX000001 For details, refer to Checking the Product Label (page 143).
  • Page 142 Troubleshooting Item Findings Main purpose of use Date of last cleaning Date of consumable replacement Operator panel status ● Image Quality Issues Item Findings Scanner driver and version Interface controller Operating system (Windows) Application Example: PaperStream Capture Scanning sides Example: front, back, both Resolution Example: 600 dpi, 75 dpi Image mode...
  • Page 143: Checking The Product Label

    Troubleshooting Checking the Product Label This section explains about the product label on the scanner. The label is located on the place indicated in the following figure: Label (example): Shows the scanner information.
  • Page 144: Scanner Settings (Software Operation Panel)

    Scanner Settings (Software Operation Panel) This section explains how to use the Software Operation Panel to configure the scanner settings. Starting Up the Software Operation Panel The Software Operation Panel is installed together with the PaperStream IP driver. With this application, you can configure settings for operations of the scanner and management of the consumable parts.
  • Page 145 Scanner Settings (Software Operation Panel) Click [Start] menu → [fi Series] → [Software Operation Panel]. The Software Operation Panel icon is displayed in the menu that appears when you click in the notification area. To have the Software Operation Panel icon always displayed in the notification area, drag and drop the icon onto the notification area.
  • Page 146: Setting The Software Operation Panel To [View Only Mode]

    Scanner Settings (Software Operation Panel) Setting the Software Operation Panel to [View Only mode] By setting a password, the Software Operation Panel can run in [View Only mode] which allows users to only view the scanner settings. The scanner settings can be configured if no password is set. In order to prevent unnecessary changes to the settings, a password can be used to restrict user operations.
  • Page 147: Setting [View Only Mode]

    Scanner Settings (Software Operation Panel) Setting [View Only mode] Set the Software Operation Panel to [View Only mode]. Set a password. For details, refer to Setting a Password (page 151). Right-click the Software Operation Panel icon in the notification area, and select [View Only mode] from the menu.
  • Page 148 Scanner Settings (Software Operation Panel) HINT In [View Only mode], a check mark appears next to [View Only mode] in the menu that is displayed by right- clicking the Software Operation Panel icon in the notification area.
  • Page 149: Exiting [View Only Mode]

    Scanner Settings (Software Operation Panel) Exiting [View Only mode] Exit [View Only mode] on the Software Operation Panel in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [View Only mode] from the menu. The [Password setting] window appears.
  • Page 150 Scanner Settings (Software Operation Panel) The Software Operation Panel exits [View Only mode], and the scanner settings can now be changed. HINT When the Software Operation Panel exits [View Only mode], the check mark next to [View Only mode] disappears from the menu that is displayed by right-clicking the Software Operation Panel icon in the notification area.
  • Page 151: Setting A Password

    Scanner Settings (Software Operation Panel) Setting a Password Set a password in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter a new password then again to confirm, and click the [OK] button. Up to 32 characters can be used for the password.
  • Page 152: Changing The Password

    Scanner Settings (Software Operation Panel) Changing the Password Change the password in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the current password and click the [OK] button. The [Password setting] window appears.
  • Page 153 Scanner Settings (Software Operation Panel) Click the [OK] button. The password is set.
  • Page 154: Clearing The Password

    Scanner Settings (Software Operation Panel) Clearing the Password Clear the password in the following procedure. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the current password and click the [OK] button. The [Password setting] window appears.
  • Page 155 Scanner Settings (Software Operation Panel) The password is cleared.
  • Page 156: Resetting The Password

    Scanner Settings (Software Operation Panel) Resetting the Password If you forgot your password, reset it. Right-click the Software Operation Panel icon in the notification area, and select [Password Setting] from the menu. The [Password setting] window appears. Enter the default password which is "fi-scanner", and click the [OK] button. The [Password setting] window appears.
  • Page 157 Scanner Settings (Software Operation Panel) Click the [OK] button. The password is set.
  • Page 158: Setting Items

    Scanner Settings (Software Operation Panel) Setting Items The Software Operation Panel allows the configuration of the settings that are related to scanning documents or managing consumable parts for the scanner that is connected to the computer. The following lists are used for configuration. ●...
  • Page 159 Scanner Settings (Software Operation Panel) The [Offset] window appears. Items that can be configured in these windows are as follows: Setting Item Description Count The status of each consumable part can be viewed to determine (Checking/Clearing) when to replace or clean the consumables. When you have replaced or cleaned a consumable part, clear the corresponding counter.
  • Page 160: Device Setting 2

    Scanner Settings (Software Operation Panel) Device Setting 2 Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 144). From the list on the left, select [Device Setting 2]. The settings that are currently configured in [Device Setting 2] are listed on the right of the window. HINT ●...
  • Page 161 Scanner Settings (Software Operation Panel) Setting Item Description Multifeed For documents that are loaded in the ADF paper chute (feeder), configure the settings to detect overlapped documents during a scan. Page Edge Filler (U-turn) For documents that are loaded in the ADF paper chute (feeder), configure the settings to fill in the shadow or streaks around the edges of the scanned image.
  • Page 162: Settings Related To Sheet Counters

    Scanner Settings (Software Operation Panel) Settings Related to Sheet Counters Checking the Sheet Counters The status of each consumable part can be viewed to determine when to replace or clean the consumables. The background color of the counter changes as it gets closer to the time to replace the consumables or to clean the scanner.
  • Page 163 Scanner Settings (Software Operation Panel) Total Count (Return) Total number of sheets scanned using the return path opening After cleaning Total number of sheets scanned after cleaning Total number of sheets scanned after the pad unit is replaced Pick Roller Total number of sheets scanned after the pick roller is replaced The factory default setting for each counter is "0".
  • Page 164: Clearing The Sheet Counters

    Scanner Settings (Software Operation Panel) Clearing the Sheet Counters When you have replaced or cleaned a consumable part, clear the corresponding counter. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 144). From the list on the left, select [Device Setting] and click the [Clear] button for [After cleaning] when cleaning is performed or click the [Clear] button for the consumable that you replaced.
  • Page 165: Messages For Cleaning Or Replacing Consumables

    Scanner Settings (Software Operation Panel) Messages for Cleaning or Replacing Consumables The following message may appear on the computer while the scanner is in use. Example: Message for replacing consumables Example: Message for cleaning Check the message, and replace the consumable or perform cleaning accordingly. For information on how to replace consumables, refer to the following: ●...
  • Page 166: Scanner Cleaning Cycle [Cleaning Cycle]

    Scanner Settings (Software Operation Panel) Scanner Cleaning Cycle [Cleaning Cycle] Specify the cleaning cycle for the scanner inside. The background color of the [After cleaning] counter in [Device Setting] changes to yellow when the counter reaches the specified value for this item. You can also display a cleaning instruction message that is described in Messages for Cleaning or Replacing Consumables (page...
  • Page 167: Specifying The Cycle To Replace Consumables [Life Counter Alarm Setting]

    Scanner Settings (Software Operation Panel) Specifying the Cycle to Replace Consumables [Life Counter Alarm Setting] Specify the replacement cycle for the consumables. The background color of the counter for [Pad] or [Pick Rollers] in [Device Setting] changes to light yellow when the sheet count (after a consumable replacement) reaches 95% of the value specified for this setting and turns yellow when the sheet count reaches 100%.
  • Page 168: Settings Related To Scanning

    Scanner Settings (Software Operation Panel) Settings Related to Scanning Adjusting the Position to Start the Scan [Offset Setting/Vertical magnification Adjustment] When the output position of the scanned image is not correct or the image appears shortened/elongated (vertically), adjust the offset and the vertical magnification. ATTENTION Normally, you should not have to modify anything as the factory default settings already use adjusted values.
  • Page 169 Scanner Settings (Software Operation Panel) Adjust the level of offset/vertical magnification as needed. Offset Setting Unit Select a unit for an offset adjustment. The factory default setting is [U-turn (Front)]. Main Specify the horizontal (width) offset. The specified value can range from -2 to +2 mm (in increments of 0.5). The factory default setting is "0".
  • Page 170 Scanner Settings (Software Operation Panel) Vertical magnification Adjustment Unit Select a unit for a vertical magnification adjustment. The factory default setting is [U-turn]. Vertical magnification Adjustment Specify the vertical (length) magnification. The specified value can range from -3.1 to +3.1% (in increments of 0.1). The factory default setting is "0.0".
  • Page 171: Removing Shadows/Streaks That Appear Around Edges Of Images [Page Edge Filler (U-Turn)]

    Scanner Settings (Software Operation Panel) Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (U-turn)] For documents that are loaded in the ADF paper chute (feeder), configure the settings to fill in the shadow or streaks around the edges of the scanned image. Depending on the condition of the documents that you scan, the shadow of a document may appear as black streaks on the edges of the scanned image.
  • Page 172 Scanner Settings (Software Operation Panel) The specified area is filled in white or black, according to the background color. (1): Top = 0 to 15 mm (2): Bottom = -7 to 7 mm (3): Right = 0 to 15 mm (4): Left = 0 to 15 mm (in 1 mm increments) ATTENTION...
  • Page 173: Removing Shadows/Streaks That Appear Around Edges Of Images [Page Edge Filler (Return)]

    Scanner Settings (Software Operation Panel) Removing Shadows/Streaks that Appear around Edges of Images [Page Edge Filler (Return)] For a document that is inserted into the return path opening, configure the settings to fill in the shadow or streaks around the edges of the scanned image. Depending on the condition of the documents that you scan, the shadow of a document may appear as black streaks on the edges of the scanned image.
  • Page 174 Scanner Settings (Software Operation Panel) The specified area is filled in white or black, according to the background color. (1): Top = -7 to 7 mm (2): Bottom = 0 to 15 mm (3): Right = 0 to 15 mm (4): Left = 0 to 15 mm (in 1 mm increments) ATTENTION...
  • Page 175: Configuring The Scan Setting To Drop Out Specified Colors When Scanning [Dropout Color]

    Scanner Settings (Software Operation Panel) Configuring the Scan Setting to Drop Out Specified Colors When Scanning [Dropout color] You can exclude a color from being scanned by selecting either red, green, or blue (three primary colors). Documents can be scanned without excluding any colors. For example, when scanning a document with black characters and a green frame, if you select green for the dropout color, only the black characters of the document are scanned.
  • Page 176 Scanner Settings (Software Operation Panel) To drop out other colors, configure the setting in the scanner driver. For details, refer to the help for the scanner driver. HINT ● This is only available in black & white or grayscale mode. ●...
  • Page 177: Specifying The Number Of Feeding Retries [Number Of Paper Feeding Retries]

    Scanner Settings (Software Operation Panel) Specifying the Number of Feeding Retries [Number of paper feeding retries] Specify the number of feeding retries when a document is not fed from the ADF paper chute (feeder). Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 144).
  • Page 178: Cropping The Image Boundary [Autocrop Boundary]

    Scanner Settings (Software Operation Panel) Cropping the Image Boundary [AutoCrop Boundary] When the scanner is set to detect the paper size automatically, specify whether or not to optimize (round up/down) the fractional part of the scanned image. When the paper size is detected, there may be a fractional part of the scanned image compared to the standard paper size.
  • Page 179 Scanner Settings (Software Operation Panel) HINT This setting is effective only for scanning images in black & white.
  • Page 180: Scanning At High Altitude [High Altitude Mode]

    Scanner Settings (Software Operation Panel) Scanning at High Altitude [High Altitude Mode] Enable this mode to use the scanner at an altitude of 2,000 m or higher. Low atmospheric pressure at high altitudes may lower the accuracy in detections for overlapped documents with the ultrasonic sensor.
  • Page 181: Specifying The Usb Operation [Usb]

    Scanner Settings (Software Operation Panel) Specifying the USB Operation [USB] Change the USB setting if a connection between the scanner and a computer cannot be established. After the setting is changed, the scanner is restarted. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 144).
  • Page 182: Settings Related To The Detection For Overlapped Documents (Multifeed)

    Scanner Settings (Software Operation Panel) Settings Related to the Detection for Overlapped Documents (Multifeed) Specifying a Method to Detect Overlapped Documents [Multifeed] Multifeed is an error that occurs when two or more sheets are overlapped and fed at once. For documents that are loaded in the ADF paper chute (feeder), configure the settings to detect overlapped documents during a scan.
  • Page 183 Scanner Settings (Software Operation Panel) When this is selected, you can specify the following two options: ● Specify an area to detect overlapped documents by the length from the leading edge of the document in the feeding direction. For details, refer to Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] (page 185).
  • Page 184 Scanner Settings (Software Operation Panel) Otherwise, detect overlapping of documents by specifying an area on the document that does not include an area attached with paper in order to ignore the overlapping of documents for that area. HINT ● This setting can also be configured in the scanner driver. Note that priority is given to the scanner driver setting.
  • Page 185: Specifying The Area To Detect Overlapped Documents

    Scanner Settings (Software Operation Panel) Specifying the Area to Detect Overlapped Documents [Document check area specification for Multifeed Detection] For documents that are loaded in the ADF paper chute (feeder), specify an area to detect overlapped documents. Specify this item when [Check Overlapping(Ultrasonic)] or [Check Overlapping and Length] is selected for [Multifeed].
  • Page 186 Scanner Settings (Software Operation Panel) [Selected range] check box Select the check box to specify the detection range (colored in light pink) in the figure below. The check box is cleared for the factory default settings. Clearing this check box sets both start and end positions to "0", and overlapped documents are detected within the whole document.
  • Page 187 Scanner Settings (Software Operation Panel) HINT ● When the start and end positions are both "0", overlapped documents are detected in the whole document regardless of the setting for [Selected range]. ● To disable the detection of overlapped documents for the whole document, select [Disable] for [Selected range], and set the start position to "0"...
  • Page 188 Scanner Settings (Software Operation Panel) ■ Examples of the Settings for the Area to Detect the Overlapping of Documents Example 1 Setting details are as follows. Detection area: Specify the enabled area, Start: 50 mm, End: 200 mm Overlapping of documents is detected only within the light pink area. Example 2 Setting details are as follows.
  • Page 189 Scanner Settings (Software Operation Panel) Detection area: Specify the disabled area, Start: 0 mm, End: 300 mm Overlapping of documents is detected only within the light pink area. Example 3 (Bad Example) Setting details are as follows. Detection area: Specify the enabled area, Start: 100 mm, End: 102 mm...
  • Page 190 Scanner Settings (Software Operation Panel) Since the detection area (length) is less than 5 mm, overlapped documents cannot be detected accurately.
  • Page 191: Setting To Ignore Certain Overlap Patterns [Intelligent Multifeed Function]

    Scanner Settings (Software Operation Panel) Setting to Ignore Certain Overlap Patterns [Intelligent Multifeed Function] For documents that are loaded in the ADF paper chute (feeder), configure the setting to automatically ignore certain patterns of overlapped documents when the setting to detect overlapped documents is enabled. Note that you first need to specify [Check Overlapping(Ultrasonic)] or [Check Overlapping and Length] in the scanner driver and Specifying a Method to Detect Overlapped Documents [Multifeed] (page 182)
  • Page 192 Scanner Settings (Software Operation Panel) HINT Eight of the most recent overlap patterns can be memorized when [Remember] in [Remember overlap patterns at power-off] is enabled. Auto mode 2 Specify whether the length of the longest piece of paper attached on a document detected as overlapped documents is memorized as an overlap pattern.
  • Page 193: Settings Related To Waiting Time

    Scanner Settings (Software Operation Panel) Settings Related to Waiting Time Waiting Time for the Scanner to Enter Power Saving Mode [Power saving] Specify the waiting time before the scanner enters power saving mode. Start up the Software Operation Panel. For details, refer to Starting Up the Software Operation Panel (page 144).
  • Page 194: Settings Related To Power On/Off And Start Up Of The Scanner

    Scanner Settings (Software Operation Panel) Settings Related to Power On/Off and Start up of the Scanner Method of Turning the Scanner ON/OFF [Power SW Control] Specify whether or not to turn on/off the scanner by pressing the [Power] button on the scanner. Start up the Software Operation Panel.
  • Page 195 Scanner Settings (Software Operation Panel) Connecting/disconnecting a USB cable can turn on/off the scanner. ATTENTION Some types of computers and USB hubs keep supplying power to the USB bus even after the computer is turned off. In that case, [Enable USB power feeding] may not work properly.
  • Page 196: Settings Related To Scanner Maintenance

    Scanner Settings (Software Operation Panel) Settings Related to Scanner Maintenance Detecting Vertical Streaks [Vertical Streak Detection] You can configure the settings for detecting dirt on the glass. Vertical streaks may appear on images if the glass is dirty. If [Enable] is selected for the vertical streak detection setting, you are notified when dirt on the glass (causing vertical streaks) is detected.
  • Page 197: Specifying The Sensitivity Level For Vertical Streak Detection [Vertical Streak Sensitivity]

    Scanner Settings (Software Operation Panel) Specifying the Sensitivity Level for Vertical Streak Detection [Vertical Streak Sensitivity] Specify the sensitivity level to detect vertical streaks (dirt on the glass) when [Enable] is selected for [Vertical Streak Detection]. Adjust the sensitivity level according to how dirty the glass is. Start up the Software Operation Panel.
  • Page 198: Appendix

    Appendix Basic Specification Item Specification Scanner type ADF (Automatic Document Feeder) Image sensor CIS × 2 (front, back) Light source RGB LED × 2 (front, back) Scanning area (width × Minimum size 50.8 × 50.8 mm/2 × 2 in. length) Maximum size (*1) A4 (portrait) (210 ×...
  • Page 199 Appendix *1:Long page scanning supports documents (loaded in the ADF paper chute (feeder)) with a length of up to 5,588 mm (220 in.) when the resolution is set to 200 dpi or lower. *2:This is for scanning with the ADF paper chute (feeder). Note that this is the hardware limitation, and the software's processing time such as data transfer time is added to the actual time of scanning.
  • Page 200: Installation Specification

    Appendix Installation Specification Item Specification Outer dimensions (Width × Depth × Height) 296 × 105 × 83 mm/11.65 × 4.13 × 3.27 in. Installation space (W × D × H) (*1) 438 × 303 × 275 mm/17.24 × 11.93 × 10.83 in.
  • Page 201: Outer Dimensions

    Appendix Outer Dimensions The outer dimensions are as follows: Unit: mm (in.)
  • Page 202: Scanner Options

    Appendix Scanner Options Name Part No. Description Carrier Sheets PA03360-0013 Carrier Sheets (5 sheets per set): These are sheets that are used to feed documents without damaging them. The Carrier Sheet enables you to scan documents larger than A4/Letter size (for example, A3 or B4 size) and documents such as clippings without damaging them.
  • Page 203: Uninstalling The Software

    Select [Software Operation Panel]. The Software Operation Panel is installed together with the PaperStream IP driver. ● When uninstalling Error Recovery Guide Select [Error Recovery Guide for fi-800R]. ● When uninstalling PaperStream Capture/PaperStream Capture Pro (Trial) Select [PaperStream Capture]. ™...
  • Page 204 Appendix ● When uninstalling fi Series Online Update Select [fi Series Online Update]. Click the [Uninstall] button or the [Uninstall/Change] button. If a confirmation message appears, click the [OK] button or the [Yes] button. The software is uninstalled.
  • Page 205: Contact For Inquiries

    For other inquiries regarding the scanner, refer to the following web page: http://imagescanner.fujitsu.com/g-support.html If the solution to your problem cannot be found on the above web page, refer to the contact information for your Fujitsu office on the following web page: http://imagescanner.fujitsu.com/warranty.html ●...

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