Troubleshooting - Toto WASHLET SW4547AT60 Instruction Manual

Troubleshooting

Rear Cleansing, Front Cleansing and Wand
Trouble
● When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up first.
● Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
➞Stand up from the seat and then use again.
● If the water supply pressure drops significantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞ Flip the power switch to OFF and wait about 10 seconds before flipping it on again.
If the same symptom reappears. ➞ There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
The wand ● When sitting on the toilet seat, is there a toilet seat cover or clothing on the seat sensor?
Are you sitting without touching any part of the seat sensor?
(or cleansing water)
➞Check the position of the seat sensor, then sit so your skin is in direct
does not come out
contact with the seat sensor.
● Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Are you pressing "Wand CLEAN" button?
●
• • When you press "Wand CLEAN" button, "ewater+" comes out from the
vicinity of the wand to clean the wand.
➞To clean the wand with it extended, perform "Wand cleaning".
● Has a water failure occurred?
Press "Stopping" button on the remote control and wait until water
➞
The wand extends
service is restored.
but the cleansing
● Is the shutoff valve closed?
water does not
➞Fully open the shutoff valve.
come out /
● Is the water filter drain valve clogged with foreign matter?
The cleansing water
➞Clean the filter.
pressure is weak
● Is the water pressure set to a low level?
● Is the warm water temperature set to "OFF" or a low level?
The cleansing water
● When the temperature of the water supply or the bathroom is low, the water
is cold
temperature may be low when first sprayed.
● "Rear cleansing", "Rear soft cleansing" and "Front cleansing" stop automatically after
5 minutes of continuous use.
Stops in the middle
● Does the seat sensor have difficulty detecting?
of use
➞ If you get up slightly from or sit towards the left of the seat, the seat sensor
may temporarily stop detecting your presence.
Water comes out ● When you sit on the toilet seat, water comes out for several seconds while
water is warmed up.
unexpectedly
● Has the CLEAN indicator light up in a cycle?
from the wand
• • "Auto wand CLEAN" starts and the wand is cleaned.
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Warm air drying
Trouble
The dryer
● Is the dryer temperature set to low level?
temperature is low
● The feature stops automatically after about 10 minutes of continuous use.
Stops in the middle
● Does the seat sensor have difficulty detecting?
of use ➞ If you get up slightly from or sit towards the left of the seat, the seat sensor
may temporarily stop detecting your presence.
Flushing
Trouble
● Are the main tap and the in-wall tank's shutoff valve fully open?
For not flushing
● Has a water failure occurred?
➞Use a bucket to flush water.
The toilet does not
● Are you pressing the button repeatedly?
flush even when the
(After pressing the flush button, operation will not be accepted for about 10 to
20 seconds.)
button is pressed
● Is "Auto flushing" set to "OFF"? ➞ Set to "ON".
● Even if "Auto flushing" is set to "ON", it is not available in the following
instances.
・ About 60 seconds after the toilet is flushed.
➞Wait about 60 seconds and flush the toilet with the remote control.
・ When the time spent sitting on the toilet seat or standing in front of the bowl
unit is less than about 6 seconds.
The bowl unit
➞Flush with the remote control.
does not clean
・ When staying in front of the bowl unit after standing and using the toilet.
➞Step away from the toilet and wait for about 3 seconds.
automatically or the
・ When water droplets or dirt are disrupting the body sensor.
timing is delayed
➞Remove any dirt that is on the body sensor.
● When sitting on the toilet seat, is there a toilet seat cover or clothing on the
(Auto flushing)
seat sensor?
Are you sitting without touching any part of the seat sensor?
➞Check the position of the seat sensor, then sit so your skin is in direct
contact with the seat sensor.
● The timing for the "Auto flushing" can be changed.
(After about 10 seconds → after about 5 or 15 seconds)
● Is "Auto flushing" set to "ON"?
➞You can turn it "OFF".
The toilet flushes
● Does the seat sensor have difficulty detecting?
on its own
➞If you get up slightly from or sit towards the left of the seat, the seat sensor
may not detect, and thus auto flushing may occur during use.
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