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The Samsung logo will appear for a few seconds and then
disappear. Continue to press the Power key and Volume Up
keys.
2.
When the Samsung logo reappears, release the Power key
and Volume Up keys then press and hold the
Continue to press the
3.
Recovery mode is launched and the Android System
Recovery icon is displayed.
4.
Release the
key.
Press the
key again.
5.
The following options are displayed:
6.
• reboot system now: this option turns on your phone.
• apply update from sdcard: this option allows you to apply updates
from your memory card to your phone.
• wipe data/factory reset: deletes all data from the phone except
pictures and videos. For more information, refer to "Factory data
reset" on page 111.
• wipe cache partition: allows you to delete all cache data such as
log files.
• install fota: allows you to install over-the-air firmware.
key.
key for 15-20 seconds, until
Use the Volume Up/Down keys to scroll up or down, then
7.
press the
key to make a selection.
Safe Mode
You can boot your phone into Safe Mode if you wish to
troubleshoot whether or not added applications are causing
problems with the device. Safe mode will only load basic system
software.
Make sure your phone is turned off.
1.
Press and hold the power key (
2.
device.
After the start-up animation begins to display, rapidly tap
3.
the
key until the Lock screen displays.
When the Lock screen is displayed, Safe mode is displayed
in the lower left corner of the screen.
Troubleshooting
If your device has fatal errors, hangs up, or freezes, you may
need to reset the device to regain functionality.
If your device is frozen and unresponsive, press and hold
the Power/Lock Key for 13 to 15 seconds.
For more help, see "Android System Recovery" on page 11.
) to boot up your
Getting Started
12
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