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Section 12: Warranty Information
Standard Limited Warranty
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG")
warrants that SAMSUNG's handsets and accessories ("Products")
are free from defects in material and workmanship under normal
use and service for the period commencing upon the date of
purchase by the first consumer purchaser and continuing for the
following specified period of time after that date:
Phone
Batteries
Case/Pouch/Holster
Other Phone Accessories
What is not covered?
This Limited Warranty is conditioned upon proper use of the
Product. This Limited Warranty does not cover: (a) defects or
damage resulting from accident, misuse, abnormal use,
abnormal conditions, improper storage, exposure to liquid,
moisture, dampness, sand or dirt, neglect, or unusual physical,
electrical or electromechanical stress; (b) scratches, dents and
177
1 Year
1 Year
90 Days
1 Year
cosmetic damage, unless caused by SAMSUNG; (c) defects or
damage resulting from excessive force or use of a metallic object
when pressing on a touch screen; (d) equipment that has the
serial number or the enhancement data code removed, defaced,
damaged, altered or made illegible; (e) ordinary wear and tear;
(f) defects or damage resulting from the use of Product in
conjunction or connection with accessories, products, or
ancillary/peripheral equipment not furnished or approved by
SAMSUNG; (g) defects or damage resulting from improper
testing, operation, maintenance, installation, service, or
adjustment not furnished or approved by SAMSUNG; (h) defects
or damage resulting from external causes such as collision with
an object, fire, flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown fuse, or improper
use of any electrical source; (i) defects or damage resulting from
cellular signal reception or transmission, or viruses or other
software problems introduced into the Product; or (j) Product
used or purchased outside the United States. This Limited
Warranty covers batteries only if battery capacity falls below 80%
of rated capacity or the battery leaks, and this Limited Warranty
does not cover any battery if (i) the battery has been charged by
a battery charger not specified or approved by SAMSUNG for
charging the battery; (ii) any of the seals on the battery are
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