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The following options are available:
5.
• reboot system now: this option restarts your phone.
• apply update from sdcard: this option allows you to apply
updates from your memory card to your phone.
• wipe data/factory reset: deletes all data from the phone except
pictures and videos. For more information, refer to "Factory data
reset" on page 105.
• wipe cache partition: allows you to delete all cache data such as
log files.
• test redbend fota: used for development purposes only.
Use the Volume Up/Down keys to scroll up or down, then
6.
press
to make a selection.
Safe Mode
You can boot your phone into Safe Mode if you wish to
troubleshoot whether or not added applications are causing
problems with the device. Safe mode will only load basic system
software.
Make sure your phone is turned off.
1.
Press and hold the power key (
2.
device.
After the start-up animation begins to display, rapidly tap the
3.
key until the Lock screen displays.
8
Troubleshooting
) to boot up your
When the Lock screen is displayed, Safe mode is displayed
in the lower left corner of the screen.
If your device has fatal errors, hangs up, or freezes, you may need
to reset the device to regain functionality.
If your device is frozen and unresponsive, press and hold
the Power/Lock Key for 8 to 10 seconds.
For more help, see "Android System Recovery" on page 7.
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