LG LDG4313BD Service Manual page 59

3. Before calling for service
Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are
not the result of defective workmanship or materials in this appliance.
Symptoms and Questions
Top burners do not light or do not
burn evenly.
Burner flames are very large or
yellow.
Surface burners light but the oven
does not.
Food does not bake or roast
properly.
Food does not broil properly in the
oven.
Oven temperature is too hot or too
cold.
Clock and timer does not work.
Oven light does not work.
TROUBLESHOOTING
• Make sure that the electrical plug is inserted into a live, properly
grounded outlet.
• Remove the burners and clean them. Check the electrode area for burnt
on food or grease. See Cleaning Burner Heads/Caps in the
MAINTENANCE section.
• Make sure that the burner parts are installed correctly.
See Removing and Replacing the Gas Surface Burners in the
MAINTENANCE section.
If the range is connected to LP gas, contact the technician who installed
your range or made the conversion.
Make sure that the oven gas shut-off valve, located behind the range, is
fully open.
• Incorrect oven control settings. See Control Panel Overview in the
OPERATION section.
• Incorrect rack position. See Removing and Replacing the Oven Racks in
the OPERATION section.
• Incorrect cookware is being used. See Convection Bake in the
OPERATION section.
• Oven thermostat needs adjustment.
• See Adjusting the Oven Thermostat in the OPERATION section.
• The Clock is not set correctly. See Changing Oven Settings in the
OPERATION section.
• Aluminum foil used improperly in the oven. See Removing and
Replacing the Oven Racks.
• Incorrect oven control settings. See Control Panel Overview in the
OPERATION section.
• The oven door is not closed. See Broil in the OPERATION section.
• Aluminum foil used on the broiling pan and grid is not fitted properly.
The oven thermostat needs adjustment. See Adjusting the Oven
Thermostat in the OPERATION section.
• Make sure the electrical plug is inserted into a live, properly grounded
outlet.Replace the fuse or reset the circuit breaker.
• Improper oven control settings. See Changing Oven Settings in the
OPERATION section.
• The light bulb is loose or defective. Tighten or replace the bulb.
• The plug on the range is not completely inserted in the electrical outlet.
Make sure the electrical plug is inserted into a live, properly grounded
outlet.
8-3
Possible Cause/Solution