Sony HT-CT500 Operating Instructions (HT-CT500) Operating Instructions Manual page 98

• If you resume playing a disc when volume is
maximum, there may be no sound. In this
case, turn down the volume, turn off the
system and then turn it on again.
Sound is interrupted or there is noise.
• Check the output audio formats supported
by this system (page 100).
There is no picture or an unclear picture
appears on the TV screen.
• Check that the TV is selected correctly.
• Set the TV to the appropriate input mode.
• Move your audio components away from the
TV.
• If a video signal other than those supported
by the system is input, the image may be
distorted.
• The resolution setting may not be
appropriate. Use the "RESOLUTION"
menu in the system menu to change the
resolution setting until the picture on the TV
screen is satisfactory (page 95).
• The GUI menu does not appear properly
when the resolution of the HDMI-connected
component's video output is set to 480i or
576i. In this case, adjust the resolution of the
component's video output to 480p or 576p,
or higher.
The source image (input via the HDMI jack) on
the subwoofer is distorted, interrupted or not
output from the TV.
• Check the HDMI connection.
• Depending on the playback component, you
may need to set up the component. Refer to
the operating instructions of each
component.
• Use a High Speed HDMI cable. If you use a
Standard HDMI cable, 1080p or Deep Color
images may not be displayed properly.
• Depending on the HDMI-connected
component, the image on the TV screen may
be distorted. In this case, set the [Video
Direct] setting in the [HDMI] menu to [ON]
(page 83).
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There is a picture on the TV screen but no
sound.
• Check that the audio assignable setting is
correct (page 81).
Control for HDMI
The Control for HDMI function does not work.
• Check the HDMI connection (page 27).
• Make sure [Control for HDMI] is set to [ON]
in the GUI menu.
• Make sure the connected component is
compatible with the Control for HDMI
function.
• Check the Control for HDMI settings on the
connected component. For details, refer to
the operating instructions of the component.
• If you change the HDMI connection, or
connect/disconnect the AC power cord
(mains lead), or if there is a power failure,
repeat the procedures of "Preparing for the
"BRAVIA" Sync" (page 60).
• The system may not work correctly if you
select a component that is not compatible
with the Control for HDMI function on the
TV side.
No sound is output from the system and the
TV's speaker.
• Check the volume of the system and the TV.
• Select the input of the system correctly.
The sound is output from both the system and
the TV.
• If the Control for HDMI function is set to
off, or the selected component is not
compatible with the Control for HDMI
function, turn off the sound of the system or
the TV.
The System Power Off function does not work.
• Change the setting of the TV to turn
connected components off automatically
when you turn off the TV. For details, refer
to the operating instructions of the TV.
An image does not appear on the TV.
• Check whether HDMI IN and HDMI OUT
are connected correctly.