Kyocera ECOSYS M6026cdn Service Manual
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ECOSYS M6026cdn
ECOSYS M6526cdn
SERVICE
MANUAL
Published in March 2014
842PW113
2PWSM063
Rev.3

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Table of Contents
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Summary of Contents for Kyocera ECOSYS M6026cdn

  • Page 1 ECOSYS M6026cdn ECOSYS M6526cdn SERVICE MANUAL Published in March 2014 842PW113 2PWSM063 Rev.3...
  • Page 2 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. It may be illegal to dispose of this battery into the municipal waste stream. Check with your local solid waste officials for details in your area for proper disposal. ATTENTION IL Y A UN RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT.
  • Page 3 Revision history Revision Date Pages Revised contents 12 November 2013 1-3-43, 1-3-89 Correction: FAX country code 1-5-29, 15-30 The screw number of Procedure 2 or 3 was changed into 4 from 3. 26 December 2013 Contents Added: 1-5-10 (3) and page numbers of contents 1-3-2, 1-3-32 Added: U252/U402/U403/U404 1-3-38 to 40...
  • Page 4 This page is intentionally left blank.
  • Page 5 Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers, their machines as well as themselves during maintenance activities. Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities.
  • Page 6 Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property. These symbols are described below: DANGER: High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol.
  • Page 7 1. Installation Precautions WARNING • Do not use a power supply with a voltage other than that specified. Avoid multiple connections to one outlet: they may cause fire or electric shock. When using an extension cable, always check that it is adequate for the rated current...................... •...
  • Page 8 2. Precautions for Maintenance WARNING • Always remove the power plug from the wall outlet before starting machine disassembly....• Always follow the procedures for maintenance described in the service manual and other related brochures............................• Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective circuits.
  • Page 9 • Do not remove the ozone filter, if any, from the copier except for routine replacement....... • Do not pull on the AC power cord or connector wires on high-voltage components when removing them; always hold the plug itself......................•...
  • Page 10 This page is intentionally left blank.
  • Page 11 2PV/2PW-2 CONTENTS 1-1 Specifications 1-1-1 Specifications ........................1-1-1 1-1-2 Parts names .......................... 1-1-6 (1) Machine (front side)......................1-1-6 (2) Machine (rear side)......................1-1-7 (3) Document processor ......................1-1-8 (4) Operation panel ........................ 1-1-9 1-1-3 Machine cross section ......................1-1-10 1-2 Installation 1-2-1 Installation environment......................
  • Page 12 (1) Precautions........................1-5-1 (2) Drum..........................1-5-1 (3) Toner ..........................1-5-1 (4) How to tell a genuine Kyocera toner container..............1-5-2 1-5-2 Outer covers .......................... 1-5-3 (1) Detaching and refitting the rear upper cover, right upper cover, left upper cover and front cover..................1-5-3 (2) Detaching and refitting the right rear cover, right cover and right lower cover ....
  • Page 13 2PV/2PW-2 1-5-10 Optical section ........................1-5-45 (1) Detaching and refitting the laser scanner unit ..............1-5-45 (2) Detaching and refitting the scanner unit ................. 1-5-48 (3) Detaching and refitting the image scanner unit .............. 1-5-52 1-5-11 Document processor ......................1-5-78 (1) Detaching and refitting the document processor ............
  • Page 14 2PV/2PW 2-3 Operation of the PWBs 2-3-1 Power source PWB ....................... 2-3-1 2-3-2 Engine PWB .......................... 2-3-3 2-3-3 Main PWB..........................2-3-13 2-3-4 Drum relay PWB ........................2-3-20 2-3-5 DP drive PWB........................2-3-23 2-4 Appendixes 2-4-1 Appendixes ..........................2-4-1 (1) Maintenance kits....................... 2-4-1 (2) Repetitive defects gauge ....................
  • Page 15 2PV/2PW 1-1 Specifications 1-1-1 Specifications Machine Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) Type Desktop Printing method Electrophotography by semiconductor laser, tandem (4) drum system Originals Sheet, Book, 3-dimensional objects (maximum original size: Folio/Legal) Original feed system Fixed Cassette...
  • Page 16 2PV/2PW-3 Specifications Item 3 in 1 model (without FAX) 4 in 1 model (with FAX) Photoconductor OPC drum (diameter 30 mm) Image write system Semiconductor laser Charging system Charger roller Touch down developing system Developing system Developer: 2-component Toner replenishing: Automatic from the toner container Primary: Transfer belt Transfer system Secondary: Transfer roller...
  • Page 17 2PV/2PW Document processor Item Specifications Original feed method Automatic feed Supported original types Sheet originals Maximum: A4/Legal Original sizes Minimum : A5/Statement Simplex: 50 to 120 g/m Original weights Duplex : 50 to 110 g/m Loading capacity 50 sheets (50 to 80 g/m ) or less 490 ×...
  • Page 18 2PV/2PW Scanner Item Specifications Windows XP (32bit/64bit), Windows Vista (32bit/64bit), Windows 7 (32bit/64bit), Windows 8 (32bit/64bit), Operating system Windows Server 2003 (32bit/64bit), Windows Server 2008 (32bit/64bit), Windows Server 2008 R2, Windows Server 2012 IBM PC/AT compatible CPU: Celeron 600 MHz or higher System requirements RAM: 128 MB or more HDD free space: 20 MB or more...
  • Page 19 2PV/2PW FAX (4 in 1 model (with FAX) only) Item Specifications Compatibility Communication line Subscriber telephone line Transmission time 3 s or less (33600 bps, JBIG, ITU-T A4 #1 chart) 33600/31200/28800/26400/24000/21600/19200/16800/14400/12000/9600/ Transmission speed 7200/4800/2400 bps Coding scheme JBIG/MMR/MR/MH Error correction Max.
  • Page 20 2PV/2PW 1-1-2 Parts names (1) Machine (front side) Figure 1-1-1 1. Document processor (DP) 10. USB memory slot 2. Contact glass 11. Main power switch 3. Original size Indicator plate 12. Toner container K 4. Operation panel 13. Toner container M 5.
  • Page 21 2PV/2PW (2) Machine (rear side) Figure 1-1-2 19. Rear cover 26. USB memory slot 20. Rear cover lever 27. USB interface connector 21. IF cover 28. Network interface connector 22. Memory cover 29. LINE connector* 23. Power cord cover 30. TEL connector* 24.
  • Page 22 2PV/2PW (3) Document processor Figure 1-1-3 31. DP top cover 32. Original width guides 33. Original table 34. Original eject table 35. Switchback table 36. Original stopper 37. Opening Handle 1-1-8...
  • Page 23 2PV/2PW (4) Operation panel 13 14 20 22 Figure 1-1-4 1. System menu/Counter key 13. Auto color key 25. Function Menu key 2. Document box key 14. Full color key 26. Numeric keys 3. Status/Job cancel key 15. Black and White key 27.
  • Page 24 2PV/2PW 1-1-3 Machine cross section Original path Paper path Figure 1-1-5 1. Cassette paper feed section 9. Drum unit Y 16. Secondary transfer/Separa- 2. MP tray paper feed section 10. Developing unit K tion sections 3. Paper conveying section 11. Developing unit M 17.
  • Page 25 2PV/2PW 1-2 Installation 1-2-1 Installation environment 1. Temperature: 10 to 32.5°C/50 to 90.5°F 2. Humidity: 15 to 80% RH 3. Power supply: 120 V AC, 9 A 220 - 240 V AC, 5 A 4. Power source frequency: 50 Hz ±2%/60 Hz ±2% 5.
  • Page 26 2PV/2PW 1-2-2 Unpacking Unpacking 220-240 V AC model Figure 1-2-2 1. Machine 10. Rear pad 19. Toner containers 2. Outer case 11. Top pad L 20. Plastic bags (200 × 450) 3. Machine cover (620 × 580) 12. Top pad R 21.
  • Page 27 2PV/2PW 120 V AC model Figure 1-2-3 1. Machine 10. Front pad 19. Waste toner box 2. Outer case 11. Rear pad 20. Toner containers 3. Machine cover (620 × 580) 12. Top pad L 21. Plastic bags (200 × 450) 4.
  • Page 28 2PV/2PW Removing the tapes and pads 1. Open the DP. 2. Remove two tapes. 3. Remove the sheet. Tape Sheet Tape Figure 1-2-4 4. Remove the paper. Paper Figure 1-2-5 1-2-4...
  • Page 29 2PV/2PW Tape A 5. Remove tape A and pad. 6. Move the lock lever to the position of release. * : When turning on power if the lock lever is not released, the error message is displayed. 7. Remove tape B. 8.
  • Page 30 2PV/2PW 10. Open the DP top cover. DP top cover 11. Remove two tapes. Tape 12. Close the DP top cover. Tape Figure 1-2-8 13. Remove six tapes. Tape Tapes Tape Tape Tape Figure 1-2-9 1-2-6...
  • Page 31 2PV/2PW 14. Remove five tapes. Tape Tape Tapes Tape Figure 1-2-10 15. Open the inner tray. Tape 16. Remove the tape. Inner tray 17. Remove pads A and B. 18. Close the inner tray. Pad B Pad A Figure 1-2-11 1-2-7...
  • Page 32 2PV/2PW Installing the toner containers 1. Slide the release lever backward. Release lever Figure 1-2-12 2. Facing the toner feed slot up and shake the toner container 5 to 6 times. Toner feed slot Toner container Figure 1-2-13 1-2-8...
  • Page 33 2PV/2PW 3. Install toner containers (K, M, C, Y). Toner Toner container K 4. Close the inner tray. container M Toner container C Inner tray Toner container Y Figure 1-2-14 Installing the waste toner box 1. Open the waste toner cover. 2.
  • Page 34 2PV/2PW Loading paper 1. Pull the cassette out. Paper width guide Paper 2. While pressing the width lever, adjust width guide the paper width guides to fit the paper size. Paper 3. While pressing the length lever, adjust length guide the paper length guide to fit the paper size.
  • Page 35 2PV/2PW Connecting the interface cable 1. Connect the interface cable to the machine and PC or network. USB interface Network interface Figure 1-2-18 Connecting the power cord 1. Remove the power cord cover. 2. Connect the power cord to the machine and the wall outlet.
  • Page 36 2PV/2PW 1-2-3 Installing the expansion memory (option) Procedure 1. Turn off the main power switch. Caution: Do not insert or remove expansion memory while machine power is on. Doing so may cause damage to the machine and the expansion memory. 2.
  • Page 37 2PV/2PW 4. Insert the expansion memory into the Memory socket memory socket so that the notches on the memory align with the correspond- ing protrusions in the slot. 5. Close the fan bracket. 6. Refit the memory cover. 7. Print a status page to check the mem- ory expansion (see page 1-3-82).
  • Page 38 2PV/2PW This page is intentionally left blank. 1-2-14...
  • Page 39 2PV/2PW 1-3 Maintenance Mode 1-3-1 Maintenance mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a maintenance item Start Enter “10871087” using Maintenance mode is entered. the numeric keys. Enter the maintenance item number using the cursor left/right keys The maintenance item is selected.
  • Page 40 2PV/2PW-2 (2) Maintenance modes item list Item Initial Section Content of maintenance item setting General U000 Outputting an own-status report U001 Exit Maintenance Mode U002 Setting the factory default data U004 Setting the machine number U010 Set Mainte ID U019 Firmware Version Initialization U021...
  • Page 41 2PV/2PW Item Initial Section Content of maintenance item setting U600 Initializing all data U601 Initializing permanent data U603 Setting user data 1 DTMF U604 Setting user data 2 2 (120 V) 1 (220-240 V) U605 Clearing data U610 Setting system 1 Setting the number of lines to be ignored when receiving a fax at 100% magnification Setting the number of lines to be ignored when receiving a...
  • Page 42 2PV/2PW Item Initial Section Content of maintenance item setting U632 Setting communication control 3 Setting the DIS signal to 4 bytes Setting the CNG detection times in the fax/telephone auto 2Time select mode U633 Setting communication control 4 Enabling/disabling V.34 communication Setting the number of times of DIS signal reception Setting the number of times of DIS signal reception Once...
  • Page 43 2PV/2PW Item Initial Section Content of maintenance item setting Others U910 Clearing the print coverage data U917 Setting backup data reading/writing U920 Checking the copy counts U927 Clearing the all copy counts and machine life counts (one time only) U928 Checking machine life counts U977 Data capture mode...
  • Page 44 2PV/2PW (3) Contents of the maintenance mode items Item No. Description U000 Outputting an own-status report Description Outputs lists of the current settings of the maintenance items and paper jam and service call occurrences. Outputs the event log. Also sends output data to the USB memory. Purpose To check the current setting of the maintenance items, or paper jam or service call occurrences.
  • Page 45 2PV/2PW Item No. Description U000 Event log Event Log 2013/07/18 15:15 Firmware version 2PW_2000.000.000 2013.07.18 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Paper Jam Log (11) Counter Log Count. Event Descriprions Data and Time J0100: C0000: T00: 1876543 0501.01.08.01.01 2013/03/02 11:11 J0105: C0001: T01: 166554 4020.01.08.01.01 2013/03/02 10:57...
  • Page 46 2PV/2PW Item No. Description U000 Items Description Operation panel mask version Machine serial number Paper Jam Count. Event Remembers 1 to 16 of The total page count Log code (hexadeci- occurrence. If the occur- at the time of the mal, 5 categories) rence of the previous paper jam.
  • Page 47 2PV/2PW Item No. Description U000 Items Description Paper Jam 1620: PF feed sensor 2 is turned ON cont. 1820: PF feed sensor 3 is turned ON 4002: Registration sensor does not turn ON (Paper feeder 1) 4003: Registration sensor does not turn ON (Paper feeder 2) 4004: Registration sensor does not turn ON (Paper feeder 3) 4009: Registration sensor does not turn ON (MP tray) 4012: Registration sensor does not turn OFF (Paper feeder 1)
  • Page 48 2PV/2PW Item No. Description U000 Items Description Paper Jam (d) Detail of paper type (Hexadecimal) cont. 01: Plain 0A: Color 15: Custom 1 02: Transparency 0B: Prepunched 16: Custom 2 03: Preprinted 0C: Envelope 17: Custom 3 04: Labels 0D: Cardstock 18: Custom 4 05: Bond 0E: Coated...
  • Page 49 2PV/2PW Item No. Description U000 Items Description (10) Unknown Toner Count. Item Remembers 1 to 5 The total page count Unknown toner log of occurrence of at the time of the code unknown toner toner empty error (1 byte, 2 categories) detection.
  • Page 50 2PV/2PW Item No. Description U001 Exit Maintenance Mode Description Exits the maintenance mode and returns to the normal copy mode. Purpose To exit the maintenance mode. Method 1. Press the start key. The normal copy mode is entered. U002 Setting the factory default data Description Restores the machine conditions to the factory default settings.
  • Page 51 2PV/2PW Item No. Description U004 Setting the machine number Description Sets or displays the machine number. Purpose To check or set the machine number. Method 1. Press the start key. If the machine serial number of engine PWB matches with that of main PWB Display Description Machine No.
  • Page 52 2PV/2PW Item No. Description U010 Set Mainte ID Description Maintenance mode ID for markets is changed. Purpose The brittleness of a security function is improved by changing maintenance mode ID for markets. Method 1. Press the start key. 2. Select the item to be set. Display Description Change...
  • Page 53 2PV/2PW Item No. Description U019 Firmware Version Description Displays the part number of the ROM fitted to each PWB. Purpose To check the part number or to decide, if the newest version of ROM is installed. Method 1. Press the start key. The ROM version are displayed. 2.
  • Page 54 2PV/2PW Item No. Description U021 Memory initializing Description Initializes all settings, except those pertinent to the type of machine, namely each counter, ser- vice call history and mode setting. Also initializes backup RAM according to region specification selected in maintenance item U252 Setting the destination. Purpose To return the machine settings to their factory default.
  • Page 55 2PV/2PW Item No. Description U034 Adjust Paper Timing Data Description Adjusts the leading edge registration or center line. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original. Make the adjustment if there is a regular error between the center lines of the copy image and original.
  • Page 56 2PV/2PW Item No. Description U034 Caution Check the copy image after the adjustment. If the image is still incorrect, perform the following adjustments in maintenance mode. U066 U071 U034 (P.1-3-21) (P.1-3-25) Adjustment: [LSU Out Left] 1. Press the system menu key. 2.
  • Page 57 2PV/2PW Item No. Description U065 Adjust Scanner Motor Speed Description Adjusts the magnification of the original scanning. Purpose Make the adjustment if the magnification in the main scanning direction is incorrect. Make the adjustment if the magnification in the auxiliary scanning direction is incorrect. Method 1.
  • Page 58 2PV/2PW Item No. Description U065 Adjustment: [Sub Scan] 1. Change the setting value using the left/rigrt keys or numeric keys. For copy example 1, increase the value. For copy example 2, decrease the value. Increasing the value makes the image longer, while decreasing the value makes the image shorter.
  • Page 59 2PV/2PW Item No. Description U066 Adjust Table Leading Edge Timing Description Adjusts the scanner leading edge registration of the original scanning. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original.
  • Page 60 2PV/2PW Item No. Description U067 Adjust Table Center Description Adjusts the scanner center line of the original scanning. Purpose Make the adjustment if there is a regular error between the center lines of the copy image and original. Adjustment 1. Press the start key. 2.
  • Page 61 2PV/2PW Item No. Description U068 Adjust DP Scan Position Description Adjusts the position for scanning originals from the DP. Performs the test copy at the four scan- ning positions after adjusting. Purpose Used when the image fogging occurs because the scanning position is not proper when the DP is used.
  • Page 62 2PV/2PW Item No. Description U070 Adjust DP Motor Speed Description Adjusts the DP original scanning speed. Purpose Make the adjustment if the magnification is incorrect in the auxiliary scanning direction when the DP is used. Adjustment 1. Press the start key. 2.
  • Page 63 2PV/2PW Item No. Description U071 Adjust DP Leading Edge Timing Description Adjusts the DP original scanning timing. Purpose Make the adjustment if there is a regular error between the leading or trailing edges of the origi- nal and the copy image when the DP is used. Method 1.
  • Page 64 2PV/2PW Item No. Description U071 Adjustment: Leading edge registration 1. Change the setting value using the cursor left/right keys or numeric keys. For copy example 1, increase the value. For copy example 2, decrease the value. Increasing the value moves the image forward and decreasing the value moves the image backward.
  • Page 65 2PV/2PW Item No. Description U072 Adjust DP Original Center Description Adjusts the scanning start position for the DP original. Purpose Make the adjustment if there is a regular error between the centers of the original and the copy image when the DP is used. Adjustment 1.
  • Page 66 2PV/2PW Item No. Description U203 Checking DP operation Description Simulates the original conveying operation separately in the DP. Purpose To check the DP operation. Method 1. Press the start key. 2. Place an original in the DP if running this simulation with paper. 3.
  • Page 67 2PV/2PW Item No. Description U222 Setting the IC card type Description Sets the type of IC card. Purpose To change the type of IC card. Setting 1. Press the start key. 2. Select the item using the cursor up/down keys. Display Description Other...
  • Page 68 2PV/2PW Item No. Description U250 Setting the maintenance cycle Description Displays, clears and changes the maintenance cycle. Purpose To check and change the maintenance cycle. Method 1. Press the start key. The currently set maintenance cycle is displayed. Setting 1. Select [M.Cnt A] using the cursor up/down keys. 2.
  • Page 69 2PV/2PW Item No. Description U251 Checking/clearing the maintenance count Description Displays, clears and changes the maintenance count. Purpose To check the maintenance count. Also to clear the count during maintenance service (replacing the maintenance kit). Method 1. Press the start key. The maintenance count is displayed. Setting 1.
  • Page 70 2PV/2PW-2 Item No. Description U252 Setting the destination Description Switches the operations and screens of the machine according to the destination. Purpose To be executed after initializing the backup RAM, in order to return the setting to the value before replacement or initialization.
  • Page 71 2PV/2PW Item No. Description U253 Switching between double and single counts Description Switches the count system for the total counter and other counters. Purpose Used to select, according to the preference of the user (copy service provider), if folio size paper is to be counted as one sheet (single count) or two sheets (double count).
  • Page 72 2PV/2PW Item No. Description U285 Setting service status page Description Determines displaying the print coverage report on reporting. Purpose According to user request, changes the setting. Setting 1. Press the start key. 2. Select On or Off using the cursor up/down keys. Display Description Displays the print coverage...
  • Page 73 2PV/2PW Item No. Description U332 Setting the size conversion factor Description Rate: Setting a factor to convert a non-standard size paper to A4/Letter. The coefficient set here is used to convert the black ratio in relation to the A4/Letter size and to display the result in user simulation.
  • Page 74 2PV/2PW Item No. Description U332 1. Select the item. 2. Change the setting using the +/-keys or numeric keys. Display Description Setting range Initial setting Level 1 Low coverage threshold value 0.1 to 99.8 Level 2 Middle coverage threshold value 0.2 to 99.9 3.
  • Page 75 2PV/2PW Item No. Description U346 Selecting Sleep Mode Description Switches configurations for sleep modes. Purpose Use this to switch configurations for sleep modes. Method 1. Press the start key. 2. Select the item to set. Display Description Timer/Sleep Level Undisplayed setting of BAM conformity Timer change and Sleep Level Auto Sleep On/Off setting of an Auto Sleep function...
  • Page 76 2PV/2PW-2 Item No. Description U402 Adjust Print Margin Description Adjusts margins for image printing. Purpose Make the adjustment if margins are incorrect. Adjustment 1. Press the start key. 2. Press the system menu key. 3. Press the start key to output a test pattern. 4.
  • Page 77 2PV/2PW-2 Item No. Description U403 Adjust Scanning Margin(Table) Description Adjusts margins for scanning the original on the contact glass. Purpose Make the adjustment if margins are incorrect. Adjustment 1. Press the start key. 2. Press the system menu key. 3. Place an original and press the start key to make a test copy. 4.
  • Page 78 2PV/2PW-2 Item No. Description U404 Adjust Scanning Margin(DP) Description Adjusts margins for scanning the original from the DP. Purpose Make the adjustment if margins are incorrect. Adjustment 1. Press the start key. 2. Press the system menu key. 3. Place an original on the DP and press the start key to make a test copy. 4.
  • Page 79 2PV/2PW-2 Item No. Description U410 Adjusting the halftone automatically Description Carries out processing for the data acquisition that is required in order to perform either auto- matic adjustment of the halftone or the ID correction operation. Purpose Performed when the quality of reproduced halftones has dropped. Method 1.
  • Page 80 2PV/2PW-3 Item No. Description U411 Auto Adj Scn Description Uses a specified original and automatically adjusts the following items in the scanner and the DP scanning sections. Scanner section: Original size magnification, leading edge timing, center line, input gamma, input gamma in monochrome mode and matrix.
  • Page 81 2PV/2PW-3 Item No. Description U411 Method: Table To Automaticary enter the target value : Usually, it adjusts here. 1. Set a specified original (P/N: 302NM94340) on the platen. 2. Enter maintenance item U411. 3. Select [Target]. 4. Select [Auto] and press the start key. 5.
  • Page 82 2PV/2PW-2 Item No. Description U411 Error Codes Codes Description Black band is not detected (scanner main scanning direction near end) Black band is not detected (scanner auxiliary scanning direction trailing edge) Black band is not detected (DP main scanning direction far end) Black band is not detected (DP main scanning direction near end) Black band is not detected (DP auxiliary scanning direction leading edge) Black band is not detected (DP auxiliary scanning direction leading edge...
  • Page 83 2PV/2PW-3 Item No. Description U425 Set Target Description Enters the lab values that is indicated on the back of the chart (P/N: 302NM94340) used for adjustment. Purpose Performs data input in order to correct for differences in originals during automatic adjustment. Method 1.
  • Page 84 2PV/2PW-3 Item No. Description U425 Setting: [Adjust Original] *: This setting is usually unnecessary. Display Description Setting range Initial setting Dist1 Sets the adjustment value of a leading 4.0 to 6.0 edge. Dist2 Sets the adjustment value of a left edge. 9.0 to 11.0 10.0 Dist3...
  • Page 85 2PV/2PW-3 Item No. Description U425 Setting: [DP] *: This setting is usually unnecessary. Display Description Setting range Initial setting Lead A value of length of detecting the lead- 14.0 to 16.0 15.0 ing edge. Main Scan A value of width of main scan. 14.0 to 16.0 15.0 Sub Scan...
  • Page 86 2PV/2PW-3 Item No. Description U600 Initializing all data Description Initializes software switches and all data in the backup data on the FAX control PWB, according to the destination and OEM. Executes the check of the file system, when abnormality of the file system is detected, initializes the file system, communication past record and register setting contents.
  • Page 87 2PV/2PW-3 Item No. Description U601 Initializing permanent data Description Initializes software switches on the FAX control PWB according to the destination and OEM. Purpose To initialize the FAX control PWB without changing user registration data. Method 1. Press the start key. 2.
  • Page 88 2PV/2PW Item No. Description U604 Setting user data 2 Description Makes user settings to enable the use of the machine as a fax. Purpose Use this if the user wishes to adjust the number of rings that occur before the unit switches into fax receiving mode when fax/telephone auto-select is enabled.
  • Page 89 2PV/2PW Item No. Description U610 Setting system 1 Description Makes settings for fax reception regarding the sizes of the fax paper and received images and automatic printing of the protocol list. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description Cut Line:100%...
  • Page 90 2PV/2PW Item No. Description U610 Setting the number of lines to be ignored when receiving a fax (A4R/LetterR) in the auto reduction mode Sets the maximum number of lines to be ignored if the received data volume exceeds the record- ing capacity when the data is recorded in the auto reduction mode onto A4R or LetterR paper under the conditions below.
  • Page 91 2PV/2PW Item No. Description U611 Setting system 2 Description Sets the number of adjustment lines for automatic reduction. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description Adj Lines Sets the number of adjustment lines for automatic reduction.
  • Page 92 2PV/2PW Item No. Description U612 Setting system 3 Description Makes settings for fax transmission regarding operation and automatic printing of the protocol list. This determines how trailing edge margin is detected (to prevent image from being mutilated) while printing a received Fax. Method 1.
  • Page 93 2PV/2PW Item No. Description U612 Setting how trailing edge margins are detected This determines whether trailing edge margin is detected (to prevent image from being mutilated) while printing a received Fax. 1. Select On or Off using the cursor left/right keys. Display Description Detects trailing edge margin...
  • Page 94 2PV/2PW Item No. Description U625 Setting the transmission system 1 Description Makes settings for the auto redialing interval and the number of times of auto redialing. Purpose Change the setting to prevent the following problems: fax transmission is not possible due to too short redial interval, or fax transmission takes too much time to complete due to too long redial interval.
  • Page 95 2PV/2PW Item No. Description U630 Setting communication control 1 Description Makes settings for fax transmission regarding the communication. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description TX Speed Sets the communication starting speed.
  • Page 96 2PV/2PW Item No. Description U630 Setting the waiting period to prevent echo problems at the sender Sets the period before a DCS signal is sent after a DIS signal is received. Used when problems occur due to echoes at the sender. 1.
  • Page 97 2PV/2PW Item No. Description U631 Setting communication control 2 Description Makes settings regarding fax transmission. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description ECM TX Sets ECM transmission. ECM RX Sets ECM reception.
  • Page 98 2PV/2PW Item No. Description U632 Setting communication control 3 Description Makes settings for fax transmission regarding the communication. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description DIS 4Byte Sets the DIS signal to 4 bytes.
  • Page 99 2PV/2PW Item No. Description U633 Setting communication control 4 Description Makes settings for fax transmission regarding the communication. Purpose To reduce transmission errors when a low quality line is used. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description V.34...
  • Page 100 2PV/2PW Item No. Description U633 Setting the number of times of DIS signal reception Sets the number of times to receive the DIS signal to once or twice. Used as one of the correction measures for transmission errors and other problems. 1.
  • Page 101 2PV/2PW Item No. Description U640 Setting communication time 1 Description Sets the detection time when one-shot detection is selected for remote switching. (This setting item will be displayed, but the setting made is ineffective.) Sets the detection time when continuous detection is selected for remote switching. (This setting item will be displayed, but the setting made is ineffective.) Method 1.
  • Page 102 2PV/2PW Item No. Description U641 Setting communication time 2 Description Sets the time-out time for fax transmission. Purpose To improve transmission performance for international communications mainly. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description T0 Time Out...
  • Page 103 2PV/2PW Item No. Description U641 Setting the T2 time-out time The T2 time-out time decides the following. From CFR signal output to image data reception From image data reception to the next signal reception In ECM, from RNR signal detection to the next signal reception 1.
  • Page 104 2PV/2PW Item No. Description U641 Setting the Tb2 time-out time In the fax/telephone auto select mode, sets the time to start ringing an operator through the con- nected telephone after receiving a call as a fax machine (see figure 1-3-17). In the fax/telephone auto select mode, change the setting when fax reception is unsuccessful or a telephone fails to receive a call.
  • Page 105 2PV/2PW Item No. Description U650 Setting modem 1 Description Sets the G3 cable equalizer. Sets the modem detection level. Purpose Perform the following adjustment to make the equalizer compatible with the line characteristics. To improve the transmission performance when a low quality line is used. Method 1.
  • Page 106 2PV/2PW Item No. Description U651 Setting modem 2 Description Sets the modem output level. Sets the DTMF output level of a push-button dial telephone. Purpose Used if problems occur when sending a signal with a push-button dial telephone. Setting 1. Press the start key. 2.
  • Page 107 2PV/2PW Item No. Description U660 Setting the NCU Description Makes setting regarding the network control unit (NCU). Purpose To be executed as required. Method 1. Press the start key. 2. Select the item to be set using the cursor up/down keys. Display Description Exchange...
  • Page 108 2PV/2PW Item No. Description U660 Setting busy tone detection When a fax signal is sent, sets whether the line is disconnected immediately after a busy tone is detected, or the busy tone is not detected and the line remains connected until T0 time-out time. Fax transmission may fail due to incorrect busy tone detection.
  • Page 109 2PV/2PW Item No. Description U670 Outputting lists Description Outputs a list of data regarding fax transmissions. Printing a list is disabled either when a job is remaining in the buffer or when [Pause All Print Jobs] is pressed to halt printing. Purpose To check conditions of use, settings and transmission procedures of the fax.
  • Page 110 2PV/2PW Item No. Description U695 FAX function customize Description Sets fax batch transmission ON/OFF. Also changes the print size priority at the time of small size reception. Purpose To be executed as required. Setting 1. Select the setting using the cursor up/down keys. Display Description FAX Bulk TX...
  • Page 111 2PV/2PW Item No. Description U699 Setting the software switches Description Sets the software switches on the FAX control PWB individually. Purpose To change the setting when a problem such as split output of received originals occurs. Since the communication performance is largely affected, normally this setting need not be changed.
  • Page 112 2PV/2PW Item No. Description U699 <Communication time setting> Item 76543210 T3 timeout setting 76543210 T4 timeout setting (automatic equipment) 76543210 T5 timeout setting 76543210 Time before transmission of CNG (1100 Hz) signal 76543210 T0 timeout setting (manual equipment) 7 Phase C timeout in ECM reception 76543210 Timeout 1 in countermeasures against echo 76543210 Timeout for FSK detection start in V.8 <Modem setting>...
  • Page 113 2PV/2PW Item No. Description U910 Clearing the print coverage data Description Clears the accumulated data for the print coverage per A4 size paper and its period of time (as shown on the service status report). Purpose To clear data as required at times such as during maintenance service. Method 1.
  • Page 114 2PV/2PW Item No. Description U917 Setting backup data reading/writing Description Retrieves the backup data to a USB memory from the machine; or writes the data from the USB memory to the machine. Purpose To store and write data when replacing the HDD. Method 1.
  • Page 115 2PV/2PW Item No. Description U917 8. Select [On]. 9. Press the start key. Starts reading or writing. The progress of selected item is displayed in %. When an error occurs, the operation is canceled and an error code is displayed. 10.
  • Page 116 2PV/2PW Item No. Description U917 Supplement The following restrictions apply to the data which were imported from 4 in 1 models (with FAX) to 3 in 1 models (without FAX). Personal address book: FAX-related data are not imported. Group address book: Group addresses including FAX addresses are not imported. Job accounting data: Initial values are added for FAX-related data.
  • Page 117 2PV/2PW Item No. Description U927 Clearing the all copy counts and machine life counts (one time only) Description Resets all of the counts back to zero. Supplement The total account counter and the machine life counter can be cleared only once if all count val- ues are 1000 or less.
  • Page 118 2PV/2PW Item No. Description U977 Data capture mode Description Store the print data sent to the machine into USB memory. Purpose In case to occur the error at printing, check the print data sent to the machine. Method 1. Insert USB memory in USB memory slot. 2.
  • Page 119 2PV/2PW 1-3-2 Service mode The machine is equipped with a maintenance function which can be used to maintain and service the machine. (1) Executing a service mode Start Press the System Menu/Counter key. The Sys. Menu/Count. menu appears. Select [Adjust/Maint.] using the cursor The Adjust/Maint.
  • Page 120 2PV/2PW (2) Description of service mode Service items Description Service Status Printing a status page for service purpose Description Prints a status page for service purpose. The status page includes various settings and service cumulative. Purpose To acquire the current printing environmental parameters and cumulative information. Method 1.
  • Page 121 2PV/2PW-3 Service items Description Service status page (1) Service Status Page 2013/07/24 15:15 Firmware version 2PW_2000.000.000 2013.07.24 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Controller Information FAX Information Memory status (28) Standard Size 128.0 KB Rings (Normal) (29) Rings (FAX/TEL) Option Slot 128.0 KB (30) Rings (TAD) Total Size...
  • Page 122 2PV/2PW-3 Service items Description Service status page (2) Service Status Page 2013/07/24 15:15 Firmware version 2PW_2000.000.000 2013.07.24 [XXXXXXXX] [XXXXXXXX] [XXXXXXXX] Engine Information Send Information (36) (41) NVRAM Version _1F31225_1F31225 Date and Time 10/04/06 15:30 (37) (42) Scanner Version 2PW_1200.001.089 Address mail@bjd.ne.jp (38) FAX Slot1...
  • Page 123 2PV/2PW-3 Service items Description Detail of service status page Description Supplement Firmware version System date Engine soft version Engine boot version Operation panel mask version Machine serial number Standard memory size Optional memory size Total memory size (10) Local time zone (11) Report output date Day/Month/Year hour:minute...
  • Page 124 2PV/2PW-3 Service items Description Description Supplement (28) Number of rings 0 to 15 (29) Number of rings before auto- 0 to 15 matic switching (30) Number of rings before connect- 0 to 15 ing to answering machine (31) FRPO setting (32) RP code Code the engine software version and the date of...
  • Page 125 2PV/2PW-3 Service items Description Description Supplement (46) Top offset MP tray/Paper feeder 1/Paper feeder 2 /Duplex/ Reversal (47) Left offset MP tray/Paper feeder 1/Paper feeder 2 /Duplex/ Reversal (48) Margin/Page length/Page width Top margin integer part/Top margin decimal part/ settings Left margin integer part/Left margin decimal part/ (49) Life counter (The first line)
  • Page 126 2PV/2PW-3 Service items Description Description Supplement (67) RFID information (68) RFID reader/writer version infor- mation (69) Paper feeder 1/Paper feeder 2 Soft version of the optional paper feeder (70) Version of the optional message (71) Color table version for printer (72) Color table 2 version for printer (73)
  • Page 127 2PV/2PW-3 Service items Description Network Status Printing a status page for network Description Prints a status page for network. Purpose To acquire the detailed network setting information. Method 1. Enter the Service Setting menu. 2. Select [Network Status] using the cursor up/down keys. 3.
  • Page 128 2PV/2PW Service items Description Test Page Printing a test page Description Four colors are printed respectively with halftones of three different levels. Purpose To check the activation of the developer and drum units of four colors. Method 1. Enter the Service Setting menu. 2.
  • Page 129 2PV/2PW Service items Description Developer Entering initial value for replacing the developing unit Setting Description After replacing the developing unit, enter the initial value (6-digit data) assigned on a label attached to the package or developing unit. Purpose To set the initial value after replacing the developing unit. Method 1.
  • Page 130 2PV/2PW Service items Description Developer Performing developer refresh Refresh Description The laser output of the image data for developer refreshing is carried out, and operation to exposure, developing, and primary transfer is performed by 10 pages (paper is not fed). Purpose To perform cleaning when faulty images occur and a line appears longitudinally.
  • Page 131 2PV/2PW Service items Description Laser Scanner Performing LSU cleaning Cleaning Description The LSU cleaning motor drives the cleaning pad which in turn wipes clean the LSU dust shield glass. Purpose To perform cleaning when the printed image is bad and stripes are seen in the vertical direction.
  • Page 132 2PV/2PW Service items Description Altitude Setting altitude adjustment adjustment Description Sets the altitude adjustment mode. Purpose Used when print quality deteriorates in an installation at the altitude of 1,500 meters or higher. Method 1. Enter the Service Setting menu. 2. Select [Altitude Adj.] using the cursor up/down keys. 3.
  • Page 133 2PV/2PW-1 Service items Description FAX country FAX Country Code code Description Initializes software switches and all data in the backup data on the FAX control PWB, according to the destination. Purpose To initialize the FAX control PWB. Method 1. Enter the Service Setting menu. 2.
  • Page 134 2PV/2PW Service items Description FAX call Setting FAX call setting Description Selects if a fax is to be connected to either a PBX or public switched telephone network. Selects the mode to connect an outside call when connected to a PBX. Access code registration for connection to PSTN.
  • Page 135 2PV/2PW-2 Service items Description Remote Setting remote diagnostics diagnostics Description Sets the remote diagnostics. Purpose Used to establish communication between the machine and the service facility when a problem is encounted. Method 1. Enter the Service Setting menu. 2. Select [Remote Diag.Set.] using the cursor up/down keys. 3.
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  • Page 137 2PV/2PW 1-4 Troubleshooting 1-4-1 Paper misfeed detection (1) Paper misfeed indication When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed mes- sage on the operation panel. To remove paper misfed in the machine, pull out the cassette, open the rear cover or paper conveying unit.
  • Page 138 2PV/2PW (2) Paper misfeed detection condition Document Processor Paper jam location Machine Cassette 1 MP tray Machine inside Fuser/Eject sections Duplex section Cassette 2 Cassette 3 Document processor Sensors Registration sensor Paper feeder 1 MP paper conveying sensor Eject sensor PF feed sensor 1 PF feed sensor 2 Paper feeder 2...
  • Page 139 2PV/2PW Code Contents Conditions location* 0100 Controller sequence error Secondary paper feed request given by the con- troller is unreachable. 0105 Registration sensor not Activation of the registration sensor (on/off) is detected undetected for 90 s during printing. 0106 Controller sequence error Paper feeding request for duplex printing given by the controller is unreachable.
  • Page 140 2PV/2PW Code Contents Conditions location* 1020 MP feed sensor remaining MP feed sensor (MPFS) is turned on when the power is turned on. 1403 PF feed sensor 1 non arrival PF feed sensor 1 (PFFS1) does not turn on during paper feed from paper feeder 2.
  • Page 141 2PV/2PW Code Contents Conditions location* 4211 Eject sensor stay jam The eject sensor (ES) does not turn off during paper feed from cassette. 4212 The eject sensor (ES) does not turn off during paper feed from paper feeder 1. 4213 The eject sensor (ES) does not turn off during paper feed from paper feeder 2.
  • Page 142 2PV/2PW 1-4-2 Self-diagnostic function (1) Self-diagnostic function This machine is equipped with self-diagnostic function. When a problem is detected, the machine stops print- ing and display an error message on the operation panel. An error message consists of a message prompting a contact to service personnel and a four-digit error code indicating the type of the error.
  • Page 143 2PV/2PW (2) Self diagnostic codes If the part causing the problem was not supplied, use the unit including the part for replacement. Check procedures/ Code Contents Causes corrective measures 0030 FAX control PWB system Defective FAX con- Replace the fax control PWB and check for error trol PWB.
  • Page 144 2PV/2PW Check procedures/ Code Contents Causes corrective measures 0180 Machine number mismatch Data damage of Contact the Service Administrative Division. Machine number of main and EEPROM. engine does not match. 0600 Expanded memory (DIMM) Improper installa- Check the installation of the expanded mem- installing error tion expanded ory (DIMM).
  • Page 145 2PV/2PW Check procedures/ Code Contents Causes corrective measures 0930 EEPROM bus error Defective drum Replace the drum unit (see page 1-5-21). PWB (EEPROM). Defective engine Replace the engine PWB and check for cor- PWB (EEPROM). rect operation (see page 1-5-27). Defective engine Replace the engine PWB and check for cor- PWB.
  • Page 146 2PV/2PW Check procedures/ Code Contents Causes corrective measures 1030 PF lift motor error Defective bottom Check to see if the bottom plate can move (paper feeder 2) plate elevation smoothly and repair it if any problem is When the lift motor is driven, mechanism in the found.
  • Page 147 2PV/2PW Check procedures/ Code Contents Causes corrective measures 1520 PF heater 1 high tempera- Defective connec- Reinsert the connector. Also check for conti- ture error tor cable or poor nuity within the connector cable. If none, (paper feeder 2) contact in the con- replace the cable.
  • Page 148 2PV/2PW Check procedures/ Code Contents Causes corrective measures 1610 PF heater 2 low temperature Defective connec- Reinsert the connector. Also check for conti- error (paper feeder 1) tor cable or poor nuity within the connector cable. If none, An external temperature contact in the con- replace the cable.
  • Page 149 2PV/2PW Check procedures/ Code Contents Causes corrective measures 1630 PF heater 2 low temperature Defective connec- Reinsert the connector. Also check for conti- error (paper feeder 2) tor cable or poor nuity within the connector cable. If none, An external temperature contact in the con- replace the cable.
  • Page 150 2PV/2PW Check procedures/ Code Contents Causes corrective measures 2200 Drum motor error Defective connec- Reinsert the connector. Also check for conti- The drum motor ready input is tor cable or poor nuity within the connector cable. If none, not given for 5 s during the contact in the con- replace the cable.
  • Page 151 2PV/2PW Check procedures/ Code Contents Causes corrective measures 2500 Paper feed motor error Defective connec- Reinsert the connector. Also check for conti- The drum motor ready input is tor cable or poor nuity within the connector cable. If none, not given for 5 s during the contact in the con- replace the cable.
  • Page 152 2PV/2PW Check procedures/ Code Contents Causes corrective measures 2730 Developing release motor Defective connec- Reinsert the connector. Also check for conti- error tor cable or poor nuity within the connector cable. If none, When the developing release contact in the con- replace the cable.
  • Page 153 2PV/2PW Check procedures/ Code Contents Causes corrective measures 3100 ISU home position error Defective connec- Reinsert the connector. Also check for conti- The home position is not cor- tor cable or poor nuity within the connector cable. If none, rect when the power is turned contact in the con- replace the cable.
  • Page 154 2PV/2PW Check procedures/ Code Contents Causes corrective measures 3500 Communication error Defective connec- Reinsert the connector. Also check for conti- between scanner and ASIC tor cable or poor nuity within the connector cable. If none, An error code is detected. contact in the con- replace the cable.
  • Page 155 2PV/2PW Check procedures/ Code Contents Causes corrective measures 4202 Laser output error (cyan) Defective connec- Reinsert the connector. Also check for conti- The pin photo signal is not tor cable or poor nuity within the connector cable. If none, output from PD PWB C for contact in the con- replace the cable.
  • Page 156 2PV/2PW Check procedures/ Code Contents Causes corrective measures 4700 VIDEO ASIC device error Defective connec- Reinsert the connector. Also check for conti- tor cable or poor nuity within the connector cable. If none, contact in the con- replace the cable. nector.
  • Page 157 2PV/2PW Check procedures/ Code Contents Causes corrective measures 5304 Broken cleaning lamp Y Defective connec- Reinsert the connector. Also check for conti- wire tor cable or poor nuity within the connector cable. If none, When the cleaning lamp Y is contact in the con- replace the cable.
  • Page 158 2PV/2PW Check procedures/ Code Contents Causes corrective measures 6030 Broken fuser thermistor Defective connec- Reinsert the connector. Also check for conti- wire tor cable or poor nuity within the connector cable. If none, Input from fuser thermistor is contact in the con- replace the cable.
  • Page 159 2PV/2PW Check procedures/ Code Contents Causes corrective measures 6400 Zero-cross signal error Defective connec- Reinsert the connector. Also check for conti- The zero-cross signal does tor cable or poor nuity within the connector cable. If none, not reach the engine PWB for contact in the con- replace the cable.
  • Page 160 2PV/2PW Check procedures/ Code Contents Causes corrective measures 7004 Toner motor Y error Defective connec- Reinsert the connector. Also check for conti- When the toner motor Y is tor cable or poor nuity within the connector cable. If none, driven, the motor over-current contact in the con- replace the cable.
  • Page 161 2PV/2PW Check procedures/ Code Contents Causes corrective measures 7404 Developing unit Y non- Defective connec- Reinsert the connector. Also check for conti- installing error tor cable or poor nuity within the connector cable. If none, No density detection signal is contact in the con- replace the cable.
  • Page 162 2PV/2PW Check procedures/ Code Contents Causes corrective measures 7413 Drum unit M non- installing Installation of Install drum unit M compatible with the spec- error incompatible drum ifications to the machine. The EEPROM of drum PWB unit M. M does not communicate nor- Defective connec- Reinsert the connector.
  • Page 163 2PV/2PW Check procedures/ Code Contents Causes corrective measures F000 Main PWB - operation panel Defective main Turn the main power switch off/on to restart PWB communication error PWB. the machine. If the error is not resolved, replace main PWB (see page 1-5-30). Defective opera- Replace the operation panel PWB and tion panel PWB.
  • Page 164 2PV/2PW 1-4-3 Image formation problems If the part causing the problem was not supplied, use the unit including the part for replacement. (1) No image (2) No image (3) A specific color (4) The back side (5) Image is too appears (entirely appears (entirely is printed solid.
  • Page 165 2PV/2PW (1) No image appears (entirely white). Print example Causes Check procedures/corrective measures Defective Defective connector cable Reinsert the connector. Also check for conti- transfer or poor contact in the con- nuity within the connector cable. If none, bias output. nector.
  • Page 166 2PV/2PW (3) A specific color is printed solid. Print example Causes Check procedures/corrective measures Defective charger roller unit Replace the drum unit for the color that causes an error which corresponds to the (see page 1-5-21). color causing the problem. Laser of laser scanner unit for Replace the laser scanner unit KM/CY solid color printing is ON.
  • Page 167 2PV/2PW (6) The background is colored. Print example Causes Check procedures/corrective measures Defective color calibration. Perform the color calibration (Refer to opera- tion guide). Defective Defective developing unit. Replace the developing unit for the color that developing causes an error (see page 1-5-19). bias output.
  • Page 168 2PV/2PW (9) Streaks are printed horizontally. Print example Causes Check procedures/corrective measures Dirty or flawed drum. Perform the drum surface refreshing (see page 1-3-93). Flawed drum. Replace the drum unit (see page 1-5-21). Dirty developing section. Clean any part contaminated with toner in the developing section.
  • Page 169 2PV/2PW (13) Offset occurs. Print example Causes Check procedures/corrective measures Defective drum surface charg- Perform the drum surface refreshing (see page 1-3-93). ing. When the problem is not cleared, increase the surface potential by performing the main charger adjustment (see page 1-3-94).
  • Page 170 2PV/2PW (16) Colors are printed offset to each other. Print example Causes Check procedures/corrective measures Defective color calibration. Perform the color calibration (refer to operation guide). Slip the mirror position of laser Perform the normal color registration. When the problem is scanner unit.
  • Page 171 2PV/2PW 1-4-4 Electric problems If the part causing the problem was not supplied, use the unit including the part for replacement. Troubleshooting to each failure must be in the order of the numbered symptoms. Problem Causes Check procedures/corrective measures 1. No electricity at the Measure the input voltage.
  • Page 172 2PV/2PW Problem Causes Check procedures/corrective measures 1. Defective connector Reinsert the connector. Also check for continuity within the Controller fan cable or poor con- connector cable. If none, replace the cable. motor does not tact in the connector. Controller fan motor and main PWB (YC41) operate.
  • Page 173 2PV/2PW Problem Causes Check procedures/corrective measures (11) 1. Defective connector Reinsert the connector. Also check for continuity within the Registration clutch cable or poor con- connector cable. If none, replace the cable. does not operate. tact in the connector. Registration clutch and engine PWB (YC3) 2.
  • Page 174 2PV/2PW Problem Causes Check procedures/corrective measures (17) 1. A piece of paper torn Check visually and remove it, if any. A paper jam in the from paper is caught paper feed, paper around registration conveying or eject sensor, MP paper section is indi- conveying sensor or cated when the...
  • Page 175 2PV/2PW Problem Causes Check procedures/corrective measures (22) 1. Defective connector Reinsert the connector. Also check for continuity within the DP switchback cable or poor con- connector cable. If none, replace the cable. solenoid does not tact in the connector. DP switchback solenoid and DP drive PWB (YC5) operate.
  • Page 176 2PV/2PW 1-4-5 Mechanical problems If the part causing the problem was not supplied, use the unit including the part for replacement. Problem Causes/check procedures Corrective measures Check if the surfaces of the following roll- Clean with isopropyl alcohol. No primary paper ers are dirty with paper powder.
  • Page 177 2PV/2PW Problem Causes/check procedures Corrective measures Check if the surfaces of the following pul- Clean with isopropyl alcohol. No primary original leys are dirty with paper powder. feed. DP forwarding pulley DP feed pulley Check if the following pulleys is Check visually and replace any deformed.
  • Page 178 2PV/2PW-3 1-4-6 Send error code This section describes the scanning errors and descriptions, preventive actions, as well as corrective actions. Error codes not described here could fall within software errors. If such an error is encountered, turn power off then on, and advise the service representative. (1) Scan to SMB error codes Code Contents...
  • Page 179 2PV/2PW-3 (2) Scan to FTP error codes Code Contents Check procedures/corrective measures 1101 FTP server does not exist on the net- 1. Check the FTP server name. work. 2. Confirm device's network parameters. 3. Confirm the parameters of the network to which the device is connected are correct.
  • Page 180 2PV/2PW-3 Code Contents Check procedures/corrective measures 2231 Connection with the FTP server has 1. Confirm device's network parameters. failed. 2. Confirm the network parameters the device is con- (FTPS communication) nected. 3101 FTP server responded with an error. 1. Confirm device's network parameters. 2.
  • Page 181 2PV/2PW-3 (3) Scan to E-mail error codes Code Contents Check procedures/corrective measures 1101 SMTP/POP3 server does not exist on 1. Check the SMTP/POP3 server name. the network. 2. Confirm device's network parameters. 3. Confirm the parameters of the network to which the device is connected are correct.
  • Page 182 2PV/2PW-3 Code Contents Check procedures/corrective measures 3201 No SMTP authentication is found. 1. Check the SMTP server. 2. The device supports SMTP authentication services including CRAM-MD5, DIGEST-MD5, PLAIN and LOGIN. 4803 Failed to establish the SSL session. 1. Verify the self certificate of the device. 2.
  • Page 183 2PV/2PW 1-4-7 Error codes (1) Error code Error codes are listed on the communication reports, activity report, etc. The codes consist of an error code indication U followed by a 5-digit number. (Error codes for V34 communication errors start with an E indica- tion, followed by five digits.) The upper three of the five digits indicate general classification of the error and its cause, while the lower two indicate the detailed classification.
  • Page 184 2PV/2PW (2) Table of general classification Error code Description U00000 No response or busy after the set number of redials. U00100 Transmission was interrupted by a press of the stop/clear key. U00200 Reception was interrupted by a press of the stop/clear key. U00300 Recording paper on the destination unit has run out during transmission.
  • Page 185 2PV/2PW Error code Description U04100 Subaddress-based transmission failed because the destination unit had no subaddress- based reception capability. U04200 In encrypted transmission, the specified encryption box was not registered in the desti- nation unit. U04300 Encrypted transmission failed because the destination unit had no encrypted communi- cation capability.
  • Page 186 2PV/2PW (2-1) U004XX error code table: Interrupted phase B Error code Description U00430 Polling request was received but interrupted because of a mismatch in permit number. Or, subaddress-based bulletin board transmission request was received but interrupted because of a mismatch in permit ID in the transmitting unit. U00431 An subaddress-based bulletin board transmission was interrupted because the specified subaddress confidential box was not registered.
  • Page 187 2PV/2PW (2-5) U010XX error code table: G3 transmission Error code Description U01000 An FTT signal was received for a set number of times after TCF signal transmission at 2400 bps. Or, an RTN signal was received in response to a Q signal (excluding EOP) after transmission at 2400 bps.
  • Page 188 2PV/2PW (2-6) U011XX error code table: G3 reception Error code Description U01100 Function of the unit differs from that indicated by a DCS signal. U01101 Function of the unit (excl. communication mode select) differs from that indicated by an NSS signal. U01102 A DTC (NSC) signal was received when no transmission data was in the unit.
  • Page 189 2PV/2PW (2-7) U017XX error code table: V.34 transmission Error code Description U01700 A communication error occurred in phase 2 (line probing). U01720 A communication error occurred in phase 4 (modem parameter exchange). U01721 Operation was interrupted due to the absence of a common communication speed between units.
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  • Page 191 2PV/2PW 1-5 Assembly and disassembly 1-5-1 Precautions for assembly and disassembly (1) Precautions Before starting disassembly, press the Power key on the operation panel to off. Make sure that the Power lamp is off before turning off the main power switch. And then unplug the power cable from the wall outlet. When the fax kit is installed, be sure to disconnect the modular code before starting disassembly.
  • Page 192 A black-colored band when seen through the left side window ( A shiny or gold-colored band when seen through the right side window ( The above will reveal that the toner container is a genuine Kyocera branded toner container, otherwise, it is a counterfeit.
  • Page 193 2PV/2PW 1-5-2 Outer covers (1) Detaching and refitting the rear upper cover, right upper cover, left upper cover and front cover Procedure 1. Open the paper conveying unit. 2. Release the hook and then remove the IF cover. Hook IF cover Paper conveying unit...
  • Page 194 2PV/2PW 4. Pull the inner tray lever and open the inner tray. Inner tray lever Inner tray 5. Release two hooks. Slide the right Hook upper cover backward and then remove Right upper cover Right upper cover Hook Figure 1-5-5 6.
  • Page 195 2PV/2PW 7. Release five hooks (hook A → B) and then remove the front cover. Front cover Hook A Hooks B Hook A Hook B Figure 1-5-7 1-5-5...
  • Page 196 2PV/2PW (2) Detaching and refitting the right rear cover, right cover and right lower cover Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Slide the power source cover backward and then remove it.
  • Page 197 2PV/2PW 5. Open the memory cover and then remove it. Memory cover Figure 1-5-10 6. Open the waste toner cover. 7. Push the lock release button and then remove the waste toner box. Lock release button Waste toner cover Waste toner box Figure 1-5-11 1-5-7...
  • Page 198 2PV/2PW 8. Release four hooks (hook A → B→ C). Slide the right cover forward and then remove it. 9. Remove the waste toner cover. Hook B Hook A Hooks C Right cover Waste toner cover Figure 1-5-12 10. Release the hook. Slide the right lower cover forward and then remove it.
  • Page 199 2PV/2PW (3) Detaching and refitting the left rear cover, left cover and left lower cover Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). Hook 2. Release the hook. Slide the left rear cover upward and then remove it.
  • Page 200 2PV/2PW 4. Remove the screw. 5. Release three hooks (hook A → B → C) and then remove the left lower cover. Left lower cover Screw Hook A Hook B Left lower cover Hook C Figure 1-5-16 1-5-10...
  • Page 201 2PV/2PW (4) Detaching and refitting the inner cover Procedure 1. Remove the cassette. Cassette Figure 1-5-17 2. Remove the MP tray cover. (see page 1-5-17) 3. Remove the MP tray. MP tray Figure 1-5-18 1-5-11...
  • Page 202 2PV/2PW 4. Remove the rear upper cover, right Hook upper cover, left upper cover and front cover (see page 1-5-3). Hook 5. Remove the right rear cover and right cover (see page 1-5-6). Hook 6. Remove the left rear cover and left cover (see page 1-5-9).
  • Page 203 2PV/2PW 1-5-3 Paper feed section (1) Detaching and refitting the retard roller unit Procedure 1. Open the paper conveying unit. Hook Hook 2. Pull the middle roller unit forward to the Shafts Shafts hook. 3. While pressing the right and left hooks outwards, unlatch the shaft from the rail and remove the middle roller unit.
  • Page 204 2PV/2PW 4. Pull the retard cover down and remove. 5. Release two hooks and then remove the retard roller unit. 6. Check or replace the retard roller unit and refit all the removed parts. Retard cover Retard roller unit Hook Hook Figure 1-5-21 1-5-14...
  • Page 205 2PV/2PW (2) Detaching and refitting the paper feed roller unit Procedure 1. Remove the retard roller unit (see page 1-5-13). 2. Turn forward the lever of the feed pin to release the lock. 3. Slide the feed pin. Lever Feed pin Feed pin Figure 1-5-22 1-5-15...
  • Page 206 2PV/2PW 4. Remove the paper feed roller unit. 5. Check or replace the paper feed roller unit and refit all the removed parts. Paper feed roller unit Figure 1-5-23 1-5-16...
  • Page 207 2PV/2PW (3) Detaching and refitting the MP paper feed roller Procedure 1. Remove the cassette. 2. Remove the guide sections of the MP MP tray cover tray cover from the MP tray. 3. Raise the MP tray cover upward. Release two hooks and then remove the MP tray cover.
  • Page 208 2PV/2PW 5. Remove two screws and then remove the MP paper feed lower unit. Screw MP paper feed lower unit Screw Figure 1-5-26 6. Pull the hook forward and then slide the MP feed shaft. 7. Remove the MP paper feed roller. 8.
  • Page 209 2PV/2PW 1-5-4 Developing section (1) Detaching and refitting the developing unit Procedure 1. Remove the intermediate transfer unit (see page 1-5-22). 2. Remove drum units (K, M, C, Y). Lever 3. Pinch the lever of developing unit. 4. Remove developing units (K, M, C, Y). Developing unit Developing unit (K,M,C,Y)
  • Page 210 2PV/2PW 5. Check or replace the developing unit and refit all the removed parts. NOTE: *: Remove the cap before installing the new developing unit. *: When reinstalling the developing unit, developing press it down until the lever of developing unit unit is engaged with the notch.
  • Page 211 2PV/2PW 1-5-5 Drum section (1) Detaching and refitting the drum unit Procedure 1. Remove the intermediate transfer unit Drum unit (K,M,C,Y) (see page 1-5-22). 2. Remove drum units (K, M, C, Y). 3. Check or replace the drum unit and refit all the removed parts.
  • Page 212 2PV/2PW 1-5-6 Transfer/Separation section (1) Detaching and refitting the intermediate transfer unit Procedure 1. Open the inner tray and the paper con- Toner container (K,M,C,Y) veying unit. 2. Remove toner containers (K, M, C, Y). Figure 1-5-31 3. Slide the container guide forward and Container guide then remove it.
  • Page 213 2PV/2PW 4. Open the RFID holder. RFID holder Figure 1-5-33 5. Slide the shutter forward and seal the Shutter Screw toner inlet. 6. Remove the screw. Figure 1-5-34 1-5-23...
  • Page 214 2PV/2PW 7. Remove the intermediate transfer unit. 8. Check or replace the intermediate transfer unit and refit all the removed parts. Intermediate transfer unit Figure 1-5-35 1-5-24...
  • Page 215 2PV/2PW (2) Detaching and refitting the transfer roller unit Procedure 1. Open the paper conveying unit. 2. Release two hooks and then remove the transfer roller unit. Transfer roller unit 3. Check or replace the transfer roller unit and refit all the removed parts. Hook Hook Figure 1-5-36...
  • Page 216 2PV/2PW 1-5-7 Fuser section (1) Detaching and refitting the fuser unit Procedure 1. Open the paper conveying unit. 2. Remove the IF cover (see page 1-5-3). 3. Remove the screw and then fuser wire Fuser wire cover cover. Screw Figure 1-5-37 4.
  • Page 217 2PV/2PW 1-5-8 PWBs (1) Detaching and refitting the engine PWB Procedure 1. Remove the left cover (see page 1-5-9). 2. Remove all connectors from the engine PWB. Engine PWB YC26 YC37 YC19 YC38 YC11 YC23 YC24 YC15 YC25 YC40 YC30 YC28 YC14 YC13...
  • Page 218 2PV/2PW 3. Remove three screws and then remove the engine PWB. 4. Check or replace the engine PWB and refit all the removed parts. *: To replace the engine PWB, remove the EEPROM (U1) from the old engine PWB and mount it to the new engine PWB. Screw Screw Screw...
  • Page 219 2PV/2PW-1 (2) Detaching and refitting the power source PWB Procedure 1. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 2. Remove four screws and then remove the power source shield. Screws A and B are unidentical, there- fore, do not mix up.
  • Page 220 2PV/2PW-1 (3) Detaching and refitting the main PWB Procedure 1. Remove the FAX control PWB, if installed (see page 1-5-36). 2. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 3. Remove four screws and then remove the power source shield.
  • Page 221 2PV/2PW 6. Remove the screw and then remove the fuser wire cover. Screw Fuser wire cover Figure 1-5-45 7. Remove five screws and then remove the controller shield. Controller shield Screw Screw Screw Screw Screw Figure 1-5-46 1-5-31...
  • Page 222 2PV/2PW 8. Remove the connector (YC41) of the controller fan motor. 9. Open the fan bracket and then remove Connector (YC41) Fan bracket Figure 1-5-47 10. Remove seven connectors (YC15, YC37, YC41, YC40, YC38, YC39 and YC42) from the main PWB. YC15 YC37 YC41...
  • Page 223 2PV/2PW 11. Remove two screws. 12. Release three hooks and then remove the wire holder. Hook Hook Hook Wire holder Screw Screw Figure 1-5-49 13. Remove three connectors (YC36, YC32, YC12) and two FFCs (YC8, YC43) from the main PWB. Main PWB YC43 YC36...
  • Page 224 2PV/2PW 14. Remove three screws and then remove the main PWB. 15. Check or replace the main PWB and refit all the removed parts. Screw Screw Screw Main PWB Figure 1-5-51 1-5-34...
  • Page 225 2PV/2PW (4) Detaching and refitting the high voltage PWB Procedure 1. Remove the right rear cover and right cover (see page 1-5-6). 2. Remove the FFC from the high voltage PWB. High voltage PWB Figure 1-5-52 3. Remove the screw. 4.
  • Page 226 2PV/2PW (5) Detaching and refitting the FAX control PWB (4 in 1 model (with FAX) only) Procedure 1. Remove the IF cover (see page 1-5-3). 2. Remove two screws and then remove the FAX control PWB. 3. Check or replace the FAX control PWB and refit all the removed parts.
  • Page 227 2PV/2PW 1-5-9 Drive section (1) Detaching and refitting the MP feed drive unit Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove the right rear cover and right cover (see page 1-5-6).
  • Page 228 2PV/2PW (2) Detaching and refitting the drum/developing drive unit Procedure 1. Remove drum units (K, M, C, Y) and developing units (K, M, C, Y) (see page 1-5-21, 19). 2. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3).
  • Page 229 2PV/2PW 7. Remove five screws and then remove drum/developing drive unit. 8. Check or replace the drum/developing drive unit and refit all the removed parts. Screw Screw Screw Screw Screw Drum/Developing drive unit Figure 1-5-59 1-5-39...
  • Page 230 2PV/2PW (3) Detaching and refitting the paper feed drive unit Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove the left rear cover, left cover and left lower cover (see page 1-5-9). 3.
  • Page 231 2PV/2PW (4) Detaching and refitting the fuser pressure drive unit Procedure 1. Remove the fuser unit (see page 1-5- 26). 2. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 3. Remove the left rear cover and left cover (see page 1-5-9).
  • Page 232 2PV/2PW 5. Remove the developing fan unit (see page 1-5-38). Fuser pressure drive unit 6. Remove three screws. 7. Release two hooks remove the fuser Hook pressure drive unit. 8. Check or replace the fuser pressure drive unit and refit all the removed parts.
  • Page 233 2PV/2PW (5) Detaching and refitting the middle transfer drive unit Procedure 1. Remove the intermediate transfer unit (see page 1-5-22). 2. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 3. Remove the left rear cover and left cover (see page 1-5-9).
  • Page 234 2PV/2PW 6. Remove the screw and then remove the ID guide. Screw ID guide Figure 1-5-65 7. Remove three screws and then remove the middle transfer drive unit. 8. Check or replace the middle transfer drive unit and refit all the removed parts.
  • Page 235 2PV/2PW 1-5-10 Optical section (1) Detaching and refitting the laser scanner unit Procedure 1. Remove the intermediate transfer unit (see page 1-5-22). 2. Remove drum units (K, M, C, Y) and developing units (K, M, C, Y) (see page 1-5-21, 19). 3.
  • Page 236 2PV/2PW 7. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 8. Remove the controller shield (see page 1-5-30). 9. Remove two connectors (YC38, YC40) from main PWB. Main PWB YC40 YC38 Main PWB Figure 1-5-69 10.
  • Page 237 2PV/2PW 11. Remove each three screws and then remove laser scanner unit (KM, CY). 12. Check or replace the laser scanner unit and refit all the removed parts. Screw Screw Screw Laser scanner unit (KM) Laser scanner unit (CY) Figure 1-5-71 1-5-47...
  • Page 238 2PV/2PW (2) Detaching and refitting the scanner unit Procedure 1. Remove the document processor (see page 1-5-78). 2. Remove the connector (YC36) and two FFCs (YC8, YC43) from main PWB. 3. Open the scanner unit. Main PWB YC43 YC36 Main PWB Figure 1-5-72 4.
  • Page 239 2PV/2PW 5. Release each four hooks and then remove left and right rails. Rail Rail Hooks Hooks Rail Figure 1-5-74 6. Remove two springs from left and right rails. Holder Holder Springs Figure 1-5-75 1-5-49...
  • Page 240 2PV/2PW 7. Remove left and right rails from the Scanner unit scanner unit. Holder Holder Figure 1-5-76 8. Remove left and right washers and springs and then pull pins out. Washer Spring Washer Spring Figure 1-5-77 1-5-50...
  • Page 241 2PV/2PW 9. Remove the scanner unit. Scanner unit Figure 1-5-78 1-5-51...
  • Page 242 2PV/2PW-2 (3) Detaching and refitting the image scanner unit Procedure (Detach the covers) 1. Open the paper conveying unit. Hook 2. Release the hook and then remove the IF cover. IF cover Paper conveying unit Figure 1-5-79 3. Remove two screws and then remove the rear uppercover.
  • Page 243 2PV/2PW-2 4. Pull the inner tray lever and open the Inner tray lever Inner tray inner tray. Hook 5. Release two hooks. Slide the right upper cover backward and then remove Right upper cover Right upper cover Hook Figure 1-5-81 6.
  • Page 244 2PV/2PW-2 7. Release five hooks (hook A → B) and Front cover then remove the front cover. Hook A Hook B Hook A Hook B Figure 1-5-83 8. Slide the power source cover backward and then remove it. Power source cover Figure 1-5-84 1-5-54...
  • Page 245 2PV/2PW-2 9. Remove the screw. 10. Release four hooks. Slide the right rear cover backward and then remove it. Right rear cover Screw Hook Right rear cover Hook Hook Hook Figure 1-5-85 11. Open the memory cover and then remove it. Memory cover Figure 1-5-86 1-5-55...
  • Page 246 2PV/2PW-2 12. Open the waste toner cover. 13. Push the lock release button and then remove the waste toner box. (Close the cap of the waste toner box.) Lock release button Waste toner cover Waste toner box Figure 1-5-87 14. Open the MP tray. 15.
  • Page 247 2PV/2PW-2 17. Release the hook. Slide the right lower coverforward and then remove it. Hook Right lower cover Figure 1-5-89 (Fully open the Document Processor and the scanner unit.) Remove the left and right pins by push- ing the pins out from inside while open- Inner tray ing the top tray till the half way of the...
  • Page 248 2PV/2PW-2 19. Release each four hooks and remove the left and right rails. Rail Rail Hooks Hooks Rail Figure 1-5-91 20. Remove two springs from the left and right holders. Holder Holder Springs Figure 1-5-92 1-5-58...
  • Page 249 2PV/2PW-2 Scanner unit 21. Remove left and right holders from the scanner unit. Holder Holder *: When reattaching the holders in the scan- ner unit, assemble the parts so that the [Attachment of the right holder] Holder holders are in front of the triangle ribs of (Normal) (Wrong) the ISU frame.
  • Page 250 2PV/2PW-2 (Detach the high voltage PWB (HVU PWB).) 23. Remove the screw. 24. Release four hooks of the upside of the PWB circled in the figure and slant the upside of the high voltage PWB like opening it, and then remove the FFC. 25.
  • Page 251 2PV/2PW-2 (Disconnect the connectors on the main PWB.) (Machine with FAX) [For the machine with FAX] 26. Remove two screws and then remove FAX control PWB the FAX control PWB. Screw Screw [For the machine with the hard disk or the net- (Machine with the hard disk or work interface card the network interface card)
  • Page 252 2PV/2PW-2 29. Pick up the hook A and then open the Hook Hook fan bracket. Hook B 30. Release the hook B and slide the fan plate to release the remaining three hooks, and then remove it. Hook Hook A Fan bracket Fan plate Figure 1-5-98...
  • Page 253 2PV/2PW-2 33. Remove five screws and the controller shield. Controller shild Screw Screw Screw Screw Screw Figure 1-5-100 34. Disconnect the connector (YC41) of the controller fan motor. 35. Open the fan bracket and remove it. Connector (YC41) Fan bracket Figure 1-5-101 1-5-63...
  • Page 254 2PV/2PW-2 YC15 36. Disconnect the connectors (YC15, YC37, YC40,YC38, YC39, YC42) from YC37 the main PWB. 37. Loosen four screws fixing the machine rear side of the main PWB. *: Be sure to retighten the screws after reat- taching the wire holder. YC40 YC38 YC39...
  • Page 255 2PV/2PW-2 FFC wire 41. Disconnect the FFC wire at the connec- tor YC8 on the main PWB. *: Reconnect the connectors on the main PWB before reattaching the wire holder detached at Step 40. Figure 1-5-104 (Upper side of the main PWB) 42.
  • Page 256 2PV/2PW-2 (Remove the ISU cover.) DP top cover 44. Open the DP top cover and remove the screw fixing the DP rear cover. Screw Figure 1-5-106 Hooks 45. Open the Document Processor and release two hooks fixing the original tray. And close the Document Processor.
  • Page 257 2PV/2PW-2 Original tray 46. Slide the cursors to the center of the original tray and lift up the original tray. Cursols Figure 1-5-108 DP top cover 47. Release three hooks in the machine rear side of the DP rear cover. (in the order of hook A →...
  • Page 258 2PV/2PW-2 Connectors 48. Remove two screws and disconnect DP drive PWB two connectors from the DP drive PWB. DP wire Screws Figure 1-5-110 49. Press the DP lock lever through the Document processor hole at the bottom right side of the scanner unit by inserting a screwdriver, etc., and open the Document Proces- sor.
  • Page 259 2PV/2PW-2 50. Remove the wire cover. Wire cover Figure 1-5-112 Document processor 51. Detach the Document Processor. Figure 1-5-113 1-5-69...
  • Page 260 2PV/2PW-2 Hooks 52. Open the scanner unit and release four hooks, and then forward slide the oper- ation cover. Hooks of the ISU cover Operation cover Figure 1-5-114 1-5-70...
  • Page 261 2PV/2PW-2 53. Remove two screws at the machine DP wire rear side and release three hooks under DP locl lever the operation cover. Remove the ISU cover while pushing the DP lock lever to the right using a flat-blade screw driver. *: Do not touch the inner side of the contact glass removed with the ISU cover.
  • Page 262 2PV/2PW-2 (Detaching the ISU) 54. Lift up the machine right end of the shaft to come off from the locking hole of the scanner frame, and then pull out the shaft in the machine right direction. *: Confirm the end of the ground spring surely fits the groove F of the shaft when reattaching.
  • Page 263 2PV/2PW-2 56. Remove the FFC wire connecting to the ISU from the wire alignment part in the scanner unit. Take off the bending part of the FFC wire from the two double-sided tapes on the wire alignment part. Detach the ISU. Then, peel off the double-sided tapes and clean the affixing part to remove the adhesive.
  • Page 264 2PV/2PW-2 (Attaching the new ISU) G G G 57. Fold the FFC wire of the new ISU with the alignment to the right. 135mm (1)Fold the FFC wire in 90 degrees at (+/-1mm) 300mm from Alignment G at the edge of the holder passing the FFC wire to make Alignment H.
  • Page 265 2PV/2PW-2 59. Fit the ISU drive belt to the groove at Groove fo locking the ISU drive belt the ISU bottom side. Confirm the teeth of the ISU drive belt face the machine front side before fit- ting as above. ISU drive belt After fitting, confirm the ISU drive belt and the ISU are connected by horizon-...
  • Page 266 2PV/2PW-2 (Scanner unit inside) Edge of the shaft at 61. Confirm the conductivity between the the machine right side ground spring M and the machine right side's edge of the shaft. (Electric resistance: 10Ω or less) Ground spring M 62. Affix two double-sided tapes bundled in the ISU for service while aligning their edges to the engravings on the scanner Dabble-sideed...
  • Page 267 2PV/2PW-2 (Align the FFC wire at the main PWB side.) 65. Remove the left and right holders of the scanner unit at Step 20, 21 and fully Wire holder open the scanner unit. FFC wire Figure 1-5-124 (Wire holder viewed from the machine right side) 66.
  • Page 268 2PV/2PW 1-5-11 Document processor (1) Detaching and refitting the document processor Procedure 1. Remove the rear upper cover, right upper cover, left upper cover and front cover (see page 1-5-3). 2. Remove left and right pins and then Inner tray close the inner tray.
  • Page 269 2PV/2PW 4. Remove the right rear cover, right cover and right lower cover (see page 1-5-6). 5. Remove the controller shield (see page 1-5-30). 6. Remove connector (YC32) from main PWB. Main PWB YC32 Main PWB Figure 1-5-129 7. Cut the band and then remove the it. Band 8.
  • Page 270 2PV/2PW 10. Press the DP lock lever through the hole at the bottom right side of the Document scanner unit, and open the document processor processor. DP lock lever Hole Figure 1-5-131 1-5-80...
  • Page 271 2PV/2PW 11. Remove the wire cover. Wire cover Figure 1-5-132 12. Remove the document processor. Document processor Figure 1-5-133 1-5-81...
  • Page 272 2PV/2PW (2) Detaching and refitting the DP paper feed pulley unit Procedure 1. Open the DP top cover. DP top cover Screw 2. Remove the screw. 3. Release three hooks and then remove the DP rear cover. DP rear cover Hook Hook Hook...
  • Page 273 2PV/2PW 5. Remove the stop ring and bush. Bush Stop ring Figure 1-5-136 6. Remove the stop ring A and then Spring collar remove the DP paper feed clutch from the PF shaft. Spring 7. Remove the stop ring B and then PF shaft remove the PF collar, spring, spring col- PF collar...
  • Page 274 2PV/2PW 8. Remove the DP forwarding pulley unit. DP forwarding pulley unit Figure 1-5-138 9. Remove the stop ring A. Spring 10. Remove the DP feed pulley unit from Spring collar the LF holder. DP feed Stop 11. Remove the stop ring B. pulley ring B 12.
  • Page 275 2PV/2PW 14. Remove the PF stopper from the LF LF holder holder. 15. Remove the stop ring. PF stopper 16. Pull out the LF shaft and then remove the LF gear 18, joint gear and DP for- warding pulley. Stop ring 17.
  • Page 276 2PV/2PW (3) Detaching and refitting the DP separation pad Procedure 1. Remove the DP paper feed pulley unit (see page 1-5-82). 2. Remove the DP separation pad. DP separation pad 3. Check or replace the DP separation pad and refit all the removed parts. Figure 1-5-141 1-5-86...
  • Page 277 2PV/2PW (4) Detaching and refitting the DP drive PWB Procedure 1. Remove the DP rear cover (see page 1- 5-82). 2. Remove all connectors from DP drive PWB. 3. Remove the screw and then remove the DP drive PWB. 4. Check or replace the DP drive PWB DP drive PWB and refit all the removed parts.
  • Page 278 2PV/2PW 1-5-12 Others (1) Detaching and refitting the paper conveying unit Procedure 1. Open the rear cover. 2. Remove left and right straps. Rear cover Strap Figure 1-5-143 3. Remove the rear cover unit. Rear cover unit Figure 1-5-144 1-5-88...
  • Page 279 2PV/2PW 4. Remove the paper conveying unit. Paper conveying unit Figure 1-5-145 1-5-89...
  • Page 280 2PV/2PW (2) Detaching and refitting the operation panel Procedure 1. Release four hooks and then remove Operation panel the operation panel. 2. Remove the FFC from connector. Connector 3. Check or replace the operation panel and refit all the removed parts. Hook Hook Hook...
  • Page 281 2PV/2PW (3) Detaching and refitting the power source inlet Procedure 1. Remove the power source PWB (see page 1-5-29). 2. Remove the connector and release the hook and then remove the right fan motor. Connector Hook Right fan motor Figure 1-5-147 3.
  • Page 282 2PV/2PW 4. Remove the screw and two terminals and then remove the power source inlet. Power source inlet Screw Terminal Terminal Figure 1-5-149 5. Check or replace the power source inlet Power source inlet and refit all the removed parts. *: Before mounting the AC inlet on the main unit, twist the wires 5 to 7 turns.
  • Page 283 2PV/2PW (4) Direction of installing the principal fan motors When detaching or refitting the fan motors, be careful of the airflow direction (intake or exhaust). Controller fan motor (Rating label: Inside) Intake Right fan motor (Rating label: Inside) Intake Intake Fuser fan motor (Rating label: Inside) Intake...
  • Page 284 2PV/2PW This page is intentionally left blank. 1-5-94...
  • Page 285 2PV/2PW-3 1-6 Requirements on PWB Replacement 1-6-1 Upgrading the firmware Follow the procedure below to upgrade the firmware of main PWB (main controller and scanner), engine PWB, FAX control PWB*, optional language, optional paper feeder and color table. Preparation Extract the file that has the download firmware and put them in the USB Memory. Procedure 1.
  • Page 286 2PV/2PW-3 Emergency-UPDATE If Safe-UPDATE is not successful in upgrading, the message below appears. In that case, retry upgrading after recovering the software by following the procedure below. FW-Update FW-Update Error Error FFFF FFFF Preparation The USB memory must be formatted in FAT or FAT32 in advance. Extract the main firmware to download from the file.
  • Page 287 2PV/2PW 1-6-2 Remarks on engine PWB replacement When replacing the engine PWB, remove the EEPROM (U1) from the engine PWB that has been removed and then reattach it to the new engine PWB. EEPROM EEPROM Engine PWB Figure 1-6-3 1-6-3...
  • Page 288 2PV/2PW 2-1 Mechanical Construction 2-1-1 Paper feed/conveying section Paper feed/conveying section consists of the paper feed unit that feeds paper from the cassette and the MP tray paper feed unit that feeds paper from the MP tray, and the paper conveying section that conveys the fed paper to the transfer/separation section.
  • Page 289 2PV/2PW CPWB EPWB PAPVOL YC21-3 YC1-3 LIFTSEN YC21-4 YC1-2 FEDCLDRN YC3-3 PFCL LMOTDRN YC27-1 FEMOTRDYN YC3-6 FEMOTCLK YC3-7 FEMOTREN YC3-8 Figure 2-1-2 Cassette paper feed section block diagram 2-1-2...
  • Page 290 2PV/2PW (2) MP tray paper feed section The MP tray can contain 50 sheets. Feeding from the MP tray is performed by the rotation of the MP paper feed roller. Also, function of the MPF separation pad prevents paper from multiple feeding. Figure 2-1-3 MP tray paper feed section 1.
  • Page 291 2PV/2PW MPSOLDRN YC4-2 MPSOL MPFPAP MPPS YC16-3 EPWB FEMOTRDYN YC3-6 FEMOTCLK YC3-7 FEMOTREN YC3-8 Figure 2-1-4 MP tray paper feed section block diagram 2-1-4...
  • Page 292 2PV/2PW (3) Paper conveying section The paper conveying section conveys paper to the transfer/separation section as paper feeding from the cas- sette or MP tray, or as paper refeeding for duplex printing. Paper by feeding is conveyed by the middle roller to the position where the registration sensor (RS) is turned on, and then sent to the transfer/separation section by the front registration roller and rear registration roller.
  • Page 293 2PV/2PW EPWB REGPAP YC18-3 REGCLDRN YC3-13 MIDCLDRN YC3-11 MPFJAM MPPCS YC9-18 YC4-2 RYPWB MPFCLDRN YC3-1 FEMOTRDYN YC3-6 FEMOTCLK YC3-7 FEMOTREN YC3-8 Figure 2-1-6 Paper conveying section block diagram 2-1-6...
  • Page 294 2PV/2PW 2-1-2 Drum section The drum section consists of the drum, the charger roller unit, and the cleaning unit, and the drum surface is uniformly charged in preparation for formation of residual image by laser beam. After transfer is complete, toner remaining on the drum surface is chipped off with the cleaning blade and is collected to the waste toner box with the drum screw.
  • Page 295 2PV/2PW HVPWB Drum Drum Drum Drum unit Y unit C unit M unit K CL-Y CL-C CL-M CL-K DRPWB-Y DRPWB-C DRPWB-M DRPWB-K EEPROM EEPROM EEPROM EEPROM DRRPWB MOTRDYN YC13-2 SPEEDSEL YC13-3 EPWB MOTCLK YC13-4 MOTEN YC13-5 Figure 2-1-8 Drum section block diagram 2-1-8...
  • Page 296 2PV/2PW 2-1-3 Developing section The developing unit consists of the sleeve roller that forms the magnetic brush, the magnet roller, the develop- ing blade and the developing screws that agitate the toner. Also, the toner sensor (TS) checks whether or not toner remains in the developing unit.
  • Page 297 2PV/2PW HVPWB Developing Developing Developing Developing unit Y unit C unit unit K TS-Y TS-C TS-M TS-K DEVPWB-Y DEVPWB-C DEVPWB-M DEVPWB-K DRRPWB DLPDIRN DEVRSW DLPCMOTA/B DLPMOTREN YC14-3 DLPMOTCLK DEVM YC13-4 DLPMOTRDYN YC13-5 EPWB Figure 2-1-10 Developing section block diagram 2-1-10...
  • Page 298 2PV/2PW 2-1-4 Optical section The optical section consists of the image scanner section for scanning and the laser scanner section for print- ing. (1) Image scanner section The original image is illuminated by the LED and scanned by the CCD image sensor in the CCD PWB (CCD- PWB) via the five mirrors and ISU lens, the reflected light being converted to an electrical signal.
  • Page 299 2PV/2PW 3 14 Figure 2-1-12 Image scanner unit (ISU) 1. Unit cover 9. Mirror E 2. ISU housing 10. ISU lens 3. Reflector 11. CCD PWB (CCDPWB) 4. Transparent material 12. DriverPWB (DRPWB) 5. Mirror A 13. LED PWB (LEDPWB) 6.
  • Page 300 2PV/2PW Original Contact glass Image scanner unit (ISU) CCDPWB Mirrors +24V _ LAMP LEDDR and lens YC8-18 MPWB image sensor HPSWN YC8-16 SCMOTB2, SCMOTA1 SCMOTB1, SCMOTA2 YC36-1,2,3,4 ISUM Scanner unit Figure 2-1-13 Scanner unit block diagram 2-1-13...
  • Page 301 2PV/2PW (2) Laser scanner section The charged surface of the drum is then scanned by the laser beam from the laser scanner unit. The laser beam is dispersed as the polygon motor (PM) revolves to reflect the laser beam over the drum. Various lenses and mirror are housed in the laser scanner unit, adjust the diameter of the laser beam, and focalize it at the drum surface.
  • Page 302 2PV/2PW MPWB Laser Laser scanner scanner unit CY unit KM PWB-Y PWB-C PWB-M PWB-K APCPWB-Y APCPWB-C APCPWB-M APCPWB-K PM-CY PM-KM EPWB LSUMOTA, B Figure 2-1-15 Laser scanner unit block diagram 2-1-15...
  • Page 303 2PV/2PW 2-1-5 Transfer/Separation section The transfer/separation section consists of the intermediate transfer unit section and the secondary transfer roller section. (1) Intermediate transfer unit section The intermediate transfer unit section consists of the transfer cleaning unit, the transfer belt, and the four pri- mary transfer rollers for respective color drums, and forms a full-color toner image by superimposing and transferring single-color toner images formed on each drum onto the transfer belt.
  • Page 304 2PV/2PW Intermediate transfer unit IDS1 EPWB HVPWB LEDREFL YC6-4 YC1-2 VOPL YC6-2 YC1-4 VOSL YC6-1 YC1-5 T1CCNT YC11-3 IDS2 T1MCNT YC11-5 LEDREFR YC7-4 YC1-2 CLCNT YC11-9 VOPR YC7-2 YC1-4 T1YCNT YC11-11 VOSR YC7-1 YC1-5 T1KCNT YC11-13 IMAMOTREN YC15-3 IMAMOTCLK YC15-2 IMAMOTRDYN YC15-1 Figure 2-1-17 Intermediate transfer unit section block diagram...
  • Page 305 2PV/2PW (2) Secondary transfer roller section The secondary transfer roller section consists of the secondary transfer roller mounted to the paper conveying unit and the separation brush. To the secondary transfer roller, DC bias is applied from the high voltage PWB (HVPWB).
  • Page 306 2PV/2PW 2-1-6 Fuser section The paper sent from the transfer/separation section is interleaved between the heat roller and the press roller. The heat roller is heated by the fuser heater (FH), and the toner is fused by heat and pressure and fixed onto the paper because the press roller is pressed by the fuser press spring.
  • Page 307 2PV/2PW EPWB EJPWB Fuser unit PDIRN PDIRN YC19-1 YC1-6 YC2-3 FTHERM FTHERM YC19-3 YC1-4 YC3-2 IMAMOTREN YC15-3 IMAMOTCLK YC15-2 EVSW IMAMOTRDYN YC15-1 RYPWB HEATRE1 YC9-5 YC4-14 YC1-13 YC103-13 PSPWB ZCROSS YC9-3 YC103-11 YC4-16 YC1-11 Figure 2-1-21 Fuser section block diagram 2-1-20...
  • Page 308 2PV/2PW 2-1-7 Eject/Feedshift section The paper eject/feedshift section consists of the conveying path which sends the paper that has passed the fuser section to the inner tray or the duplex conveying section. Figure 2-1-22 Eject/Feed shift section 1. Eject roller 6.
  • Page 309 2PV/2PW EPWB EJPWB FUSPAP YC19-4 YC1-3 STDUA YC37-4 STDUB YC37-3 STDUAN YC37-2 STDUBN YC37-1 Figure 2-1-23 Eject/Feed shift section block diagram 2-1-22...
  • Page 310 2PV/2PW 2-1-8 Duplex conveying section The duplex conveying section consists of conveying path which sends the paper sent from the eject/feedshift section to the paper feed/conveying section when duplex printing. Figure 2-1-24 Duplex conveying section 1. Duplex roller L 4. Duplex pulleys 2.
  • Page 311 2PV/2PW EPWB EJPWB FUSPAP YC19-4 YC1-3 STDUA YC37-4 STDUB YC37-3 STDUAN YC37-2 STDUBN YC37-1 Figure 2-1-25 Duplex conveying section block diagram 2-1-24...
  • Page 312 2PV/2PW 2-1-9 Document processor (1) Original feed section The original feed section consists of the parts shown in figure. An original placed on the original table is con- veyed to the original conveying section. Original is fed by the rotation of the DP forwarding pulley and DP feed pulley.
  • Page 313 2PV/2PW DPDPWB ORGSWN DPOS YC2-6 FEEDCL DPPFCL YC6-2 DPMOT1A YC3-1 DPMOT2A YC3-2 DPPFM DPMOT1B YC3-3 DPMOT2B YC3-4 MOTA1 YC32-16 YC1-1 MOTB1 YC32-15 YC1-2 MOTA2 YC32-14 YC1-3 MOTB2 YC32-13 YC1-4 MPWB FEEDCL YC32-1 YC8-10 ORGSWN YC32-7 YC8-4 Figure 2-1-27 Original feed section block diagram 2-1-26...
  • Page 314 2PV/2PW (2) Original conveying section The original conveying section consists of the parts shown in figure. A conveyed original is scanned by the optical section (CCD) of main machine when it passes through the DP contact glass of main machine. Figure 2-1-28 Original conveying section 1.
  • Page 315 2PV/2PW DPDPWB FEEDCL DPPFCL YC6-2 TIMSWN DPTS YC2-9 DPMOT1A YC3-1 DPMOT2A YC3-2 DPPFM DPMOT1B YC3-3 DPMOT2B YC3-4 MOTA1 YC32-16 YC1-1 MOTB1 YC32-15 YC1-2 MOTA2 YC32-14 YC1-3 MOTB2 YC32-13 YC1-4 MPWB FEEDCL YC32-1 YC8-10 TIMSWN YC32-8 YC8-3 Figure 2-1-29 Original conveying section block diagram 2-1-28...
  • Page 316 2PV/2PW (3) Original switchback/eject sections The original switchback/eject sections consists of the parts shown in figure. An original of which scanning is complete is ejected to the original eject table by the eject roller. In the case of duplex switchback scanning, an original is conveyed temporarily to the switchback tray and conveyed again to the original conveying section by the switchback roller.
  • Page 317 2PV/2PW DPDPWB PRESOLN YC4-2 DPPRSOL RELSOLN YC4-3 REVSOL DPSBSOL YC5-2 TIMSWN DPTS YC2-9 DPMOT1A YC3-1 DPMOT2A YC3-2 DPPFM DPMOT1B YC3-3 DPMOT2B YC3-4 MOTA1 YC32-16 YC1-1 MOTB1 YC32-15 YC1-2 MOTA2 YC32-14 YC1-3 MOTB2 YC32-13 YC1-4 MPWB REVSOL YC32-2 YC8-9 PRESOLN YC32-3 YC8-8 RELSOLN YC32-4...
  • Page 318 2PV/2PW 2-2 Electrical Parts Layout 2-2-1 Electrical parts layout (1) PWBs Machine right Machine inside Machine left Figure 2-2-1 PWBs 1. Main PWB (MPWB) ......Controls the software such as the print data processing and provides the interface with computers. 2.
  • Page 319 2PV/2PW 8. Eject PWB (EJPWB) ......Consists of wiring relay circuit between engine PWB and each electrical component (eject section). 9. Cassette PWB (CPWB) ......Interconnects the engine PWB and each electrical component (cassette section). 10. Drum PWB K (DRPWB-K) ....Relays wirings from electrical components on the drum unit K. Drum individual information in EEPROM storage.
  • Page 320 2PV/2PW List of correspondences of PWB names Name used in service manual Name used in parts list Main PWB (MPWB) PARTS PWB MAIN ASSY SP Engine PWB (EPWB) PARTS PWB ENGINE ASSY SP Power source PWB (PSPWB) PARTS SWITCHING REGULATOR SP High voltage PWB (HVPWB) PARTS HIGH VOLTAGE UNIT SP Operation panel PWB (OPPWB)
  • Page 321 2PV/2PW (2) Switches and sensors 15,16 Machine right Machine inside Machine left Figure 2-2-2 Switches and sensors 1. Main power switch (MSW) ....Turns ON/OFF the AC power source. 2. Interlock switch (ILSW) ......Shuts off 24 V DC power line when the inner tray and rear cover are opened.
  • Page 322 2PV/2PW 17. Developing release switch (DEVRSW)..........Detects separation of developing units M, C and Y. 18. Waste toner sensor (WTS)....Detects when the waste toner box is full. 19. Envelope switch (EVSW) ...... Detects the envelope mode setting. 20. Inner tray switch (ITSW) ....... Detects the opening and closing of the inner tray. 21.
  • Page 323 2PV/2PW (3) Motors Machine right Machine inside Machine left Figure 2-2-3 Motors 1. Paper feed motor (PFM) ....... Drives the paper feed section. 2. Lift motor (LM)........Operates the bottom plate. 3. Drum motor (DRM) ....... Drives the drum unit. 4.
  • Page 324 2PV/2PW 18. Controller fan motor (CONFM)....Cools the controller section. 19. Fuser fan motor (FUFM) ....... Cools the toner container section. 20. Container fan motor (CFM) ....Cools the toner container section. 21. ISU motor (ISUM) ......... Drives the ISU. 2-2-7...
  • Page 325 2PV/2PW (4) Others Machine right Machine inside Machine left Figure 2-2-4 Others 1. Paper feed clutch (PFCL) ..... Primary paper feed from cassette. 2. MP feed clutch (MPFCL)....... Controls the drive of MP conveying section. 3. Registration clutch (RCL)...... Controls the secondary paper feed. 4.
  • Page 326 2PV/2PW (5) Document processor Machine right Machine inside Machine left Figure 2-2-5 Document processor 1. DP drive PWB (DPDPWB ..... Consists the solenoids and clutch driver circuit and wiring relay circuit. 2. DP original sensor (DPOS) ....Detects the presence of an original. 3.
  • Page 327 2PV/2PW This page is intentionally left blank. 2-2-10...
  • Page 328 2PV/2PW 2-3 Operation of the PWBs 2-3-1 Power source PWB YC103 YC104 YC105 YC101 YC102 Figure 2-3-1 Power source PWB silk-screen diagram 2-3-1...
  • Page 329 2PV/2PW Connector Signal Voltage Description YC101 LIVE 120 V AC AC power input 220-240 V AC Connected to NEUTRAL 120 V AC AC power input AC inlet and 220-240 V AC main power switch YC102 NEUTRAL 120 V AC/0 V FH: On/Off 220-240 V AC/0 V Connected to...
  • Page 330 2PV/2PW 2-3-2 Engine PWB YC26 YC19 YC24 YC38 YC15 YC37 YC25 YC23 YC11 YC40 YC39 YC30 YC28 YC14 YC41 YC13 YC21 YC34 YC27 YC33 YC17 1 1 2 YC29 Figure 2-3-2 Engine PWB silk-screen diagram 2-3-3...
  • Page 331 2PV/2PW Connector Signal Voltage Description MPFCLDRN 0/24 V DC MPFCL: On/Off Connected to +24V3 24 V DC 24 V DC power to MPFCL MP feed FEDCLDRN 0/24 V DC PFCL: On/Off clutch, paper +24V3 24 V DC 24 V DC power to PFCL feed clutch, paper feed N.C.
  • Page 332 2PV/2PW Connector Signal Voltage Description +24V1 24 V DC 24 V DC power from RYPWB Connected to Ground relay PWB Ground Ground Ground +24V3 24 V DC 24 V DC power from RYPWB +24V3 24 V DC 24 V DC power from RYPWB +24V3 24 V DC 24 V DC power from RYPWB...
  • Page 333 2PV/2PW Connector Signal Voltage Description YC10 LEDA 3.3 V DC 3.3 V DC power to WTS Connected to LEDK 0/3.3 V DC (pulse) WTS LED emitter signal waste toner PTRE Analog WTS detection signal sensor PTRC 3.3 V DC 3.3 V DC power to WTS YC11 +24V3 24 V DC...
  • Page 334 2PV/2PW Connector Signal Voltage Description YC11 BCACNT Developing AC bias control voltage (Cyan) Connected to BMACNT Developing AC bias control voltage high voltage (Magenta) BYACNT Developing AC bias control voltage (Yellow) HVCLKK 0/3.3 V DC (pulse) Developing bias clock signal (Black) BCSCNT Developing sleeve roller bias control voltage (Cyan)
  • Page 335 2PV/2PW Connector Signal Voltage Description YC17 CAS2 0/3.3 V DC CSSW (SW2): On/Off Connected to CAS1 0/3.3 V DC CSSW (SW1): On/Off cassette size Ground switch CAS0 0/3.3 V DC CSSW (SW0): On/Off YC18 +3.3V2_LED2 3.3 V DC 3.3 V DC power to RS Connected to Ground registration...
  • Page 336 2PV/2PW Connector Signal Voltage Description YC27 LMOTDRN 0/24 V DC LM: On/Off Connected to Ground lift motor YC28 +24V1 24 V DC 24 V DC power to CFM Connected to TCONTFAN 0/12/24 V DC CFM: Full speed/Half speed/Off container fan motor YC29 +24V1...
  • Page 337 2PV/2PW Connector Signal Voltage Description YC32 Ground Connected to N.C. Not used laser scanner LONBCN 0/3.3 V DC APCPWB-C sample/hold signal unit CY ENBCN 0/3.3 V DC APCPWB-C laser enable signal PDCN 0/3.3 V DC (pulse) Horizontal synchronizing signal Ground N.C.
  • Page 338 2PV/2PW Connector Signal Voltage Description YC34 TNSENM Analog TS-M detection voltage Connected to ERASECDR 0/24 V DC CL-C: On/Off drum relay TNSENK Analog TS-K detection voltage ERASEMDR 0/24 V DC CL-M: On/Off DLPTHERM Analog DEVTH detection voltage ERASEKDR 0/24 V DC CL-K: On/Off +3.3V2 3.3 V DC...
  • Page 339 2PV/2PW Connector Signal Voltage Description YC42 Ground Connected to AIRTEMP Analog OTEMS detection voltage (temperature) outer temper- WETCLK0 0/3.3 V DC (pulse) OTEMS clock signal ature sensor WETCLK1 0/3.3 V DC (pulse) OTEMS clock signal AIRWETOUT Analog OTEMS detection voltage (humidity) 2-3-12...
  • Page 340 2PV/2PW-3 2-3-3 Main PWB YC32 YC43 YC36 YC37 YC16 U2004 YC41 U2000 YC107 A4 B1 B4 YC119 A1 B2 B3 YC2004 YC40 YC38 YC109 YC2000 YC39 YC42 Figure 2-3-3 Main PWB silk-screen diagram 2-3-13...
  • Page 341 2PV/2PW-2 Connector Signal Voltage Description CCDSW 0/3.3 V DC CCD color/BW change signal Connected to CCDSH 0/3.3 V DC CCD shift gate signal CCD PWB CCDCLPN LVDS CCD clamp signal CCDCLPP LVDS CCD clamp signal Not used CCDRSP LVDS CCD reset signal CCDRSN LVDS CCD reset signal...
  • Page 342 2PV/2PW-3 Connector Signal Voltage Description YC16 VDD5 3.3 V DC 3.3 V DC power to FCPWB Connected to Ground Fax control RESETN 0/3.3 V DC Reset signal VDD5_CUT 3.3 V DC 3.3 V DC power to FCPWB Ground WAKEUP 0/3.3 V DC Control signal AUDIO Analog...
  • Page 343 2PV/2PW-3 Connector Signal Voltage Description YC36 SCMOTB2 0/24 V DC (pulse) ISUM drive control signal Connected to SCMOTA1 0/24 V DC (pulse) ISUM drive control signal ISU motor SCMOTB1 0/24 V DC (pulse) ISUM drive control signal SCMOTA2 0/24 V DC (pulse) ISUM drive control signal YC37 +24V1...
  • Page 344 2PV/2PW-3 Connector Signal Voltage Description YC39 HYPINT 0/3.3 V DC Sleep return signal: On/Off Connected to PSSLEEPN 0/3.3 V DC Sleep mode signal: On/Off relay PWB YC40 Ground VREFY Connected to Analog APCPWB-Y Laser power reference laser scanner voltage unit CY +3.3V3 3.3 V DC 3.3 V DC power to APCPWB-Y...
  • Page 345 2PV/2PW-3 Connector Signal Voltage Description YC107 VBUS 5 V DC 5 V DC power output Connected to DATA- USB data signal DATA+ USB data signal Ground Ground YC109 VDD5 3.3 V DC 3.3 V DC power Connected to Ground e-KUIO slot RESETN 0/3.3 V DC Reset signal...
  • Page 346 2PV/2PW-3 Connector Signal Voltage Description CD/DAT3 0/3.3 V DC Control signal YC2000 Connected to 0/3.3 V DC Control signal SD card Ground 0/3.3 V DC Control signal 0/3.3 V DC Control signal Ground DAT0 0/3.3 V DC(pulse) Data bus signal DAT1 0/3.3 V DC(pulse) Data bus signal...
  • Page 347 2PV/2PW 2-3-4 Drum relay PWB Figure 2-3-4 Drum relay PWB silk-screen diagram 2-3-20...
  • Page 348 2PV/2PW Connector Signal Voltage Description TNSENM Analog TS-M detection voltage Connected to ERASECDR 0/24 V DC CL-C: On/Off engine PWB TNSENK Analog TS-K detection voltage ERASEMDR 0/24 V DC CL-M: On/Off DLPTHERM Analog DEVTH detection voltage ERASEKDR 0/24 V DC CL-K: On/Off +3.3V2 3.3 V DC...
  • Page 349 2PV/2PW Connector Signal Voltage Description Ground Connected to EECLK 0/3.3 V DC (pulse) EEPROM clock signal drum PWB Y ERASEYDR 0/24 V DC CL-Y: On/Off EEDATA 0/3.3 V DC (pulse) EEPROM data signal N.C. Not used +3.3V2 3.3 V DC 3.3 V DC power to DRPWB-Y Ground Ground...
  • Page 350 2PV/2PW 2-3-5 DP drive PWB Figure 2-3-5 DP drive PWB silk-screen diagram 2-3-23...
  • Page 351 2PV/2PW Connector Signal Voltage Description MOTA1 0/24 V DC (pulse) DPPFM drive control signal Connected to MOTB1 0/24 V DC (pulse) DPPFM drive control signal main PWB MOTA2 0/24 V DC (pulse) DPPFM drive control signal MOTB2 0/24 V DC (pulse) DPPFM drive control signal +24V2 24 V DC...
  • Page 352 2PV/2PW Connector Signal Voltage Description +3.3V2 3.3 V DC 3.3 V DC power from MPWB Connected to Ground main PWB TIMSWN 0/3.3 V DC DPTS: On/Off ORGSWN 0/3.3 V DC DPOS: On/Off OPSWN 0/3.3 V DC DPOCS: On/Off DPDETN 0/3.3 V DC DP set signal RELSOLN 0/24 V DC...
  • Page 353 2PV/2PW This page is intentionally left blank. 2-3-26...
  • Page 354 2PV/2PW-3 2-4 Appendixes 2-4-1 Appendixes (1) Maintenance kits Maintenance part name Alternative Parts No. part No. Name used in service Name used in parts list MK-592/Maintenance kit MK-592/MAINTENANCE KIT 1702KV7US0 072KV7US (200,000 pages) Developing unit K DV-560 US (K) Developing unit M DV-560 US (M) Developing unit C DV-560 US (C)
  • Page 355 2PV/2PW-3 (2) Repetitive defects gauge First occurrence of defect 31 mm/1 " Rear registration roller 38 mm/1 " Charger roller 50 mm/1 " Front registration roller 15/16 50 mm/1 " Sleeve roller 15/16 59 mm/2 " Transfer roller 5/16 79/3 "...
  • Page 356 2PV/2PW (3) Firmware environment commands The printer maintains a number of printing parameters in its memory. There parameters may be changed per- manently with the FRPO (Firmware RePrOgram) commands. This section provides information on how to use the FRPO command and its parameters using examples. Using FRPO commands for reprogramming firmware The current settings of the FRPO parameters are listed as optional values on the service status page.
  • Page 357 2PV/2PW Factory Item FRPO Setting values setting Default emulation mode 6: PCL 6 120V: 9 9: KPDL 220-240V: 6 Carriage-return action 0: Ignores 1: Carriage-return 2: Carriage-return + linefeed Linefeed action 0: Ignores 1: Linefeed 2: Linefeed + carriage-return Automatic emulation switching 0: AES disabled 120V: 1 1: AES enabled...
  • Page 358 2PV/2PW Factory Item FRPO Setting values setting MP tray paper size 0: Maximum paper size 120V: 6 Same as the R2 values except: 0 220-240V: 8 A4/letter equation 0: Off 1: On Host buffer size 0: 10 KB 1: 100 KB 2: 1024 KB RAM disk capacity 0 to 1024 MB...
  • Page 359 2PV/2PW Factory Item FRPO Setting values setting Default scalable font * Name of typeface of up to 32 characters, Courier enclosed with single or double quotation marks Default weight 0: Courier = darkness (courier and letter Gothic) Letter Gothic = darkness 1: Courier = regular Letter Gothic = darkness 4: Courier = darkness...
  • Page 360 2PV/2PW Factory Item FRPO Setting values setting Paper type for cassettes 2 and 3 Paper feeder (Normal) 1: Plain 3: Preprinted 5: Bond 6: Recycled 9: Letterhead 10: Color 11: Prepunched 17: High quality 21 to 28: Custom1 to 8 Multi purpose feeder 1: Plain 3: Preprinted...
  • Page 361 2PV/2PW Factory Item FRPO Setting values setting Default operation for PDF direct 0: Enlarges or reduces the image to fit in the printing current paper size. Loads paper from the current paper cassette. 1: Through the image. Loads paper which is the same size as the image.
  • Page 362 2PV/2PW (4) Maintenance Commands This section provides information on how to use the maintenance command and its parameters using exam- ples. Adjusting the print start timing (alternative command for the maintenance mode U034) Description Adjusts the leading edge registration or left edge. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original.
  • Page 363 2PV/2PW Adjusting the scanner magnification (alternative command for the maintenance mode U065) Description Adjusts the magnification of the original scanning. Purpose Make the adjustment if the magnification in the main scanning direction is incorrect. Make the adjustment if the magnification in the auxiliary scanning direction is incorrect. Format !R! KCFG “SCAN”,8, #1,#2;EXIT;...
  • Page 364 2PV/2PW Adjusting the scanner leading edge registration (alternative command for the maintenance U066) Description Adjusts the scanner leading edge registration of the original scanning. Purpose Make the adjustment if there is a regular error between the leading edges of the copy image and original. Format !R! KCFG “SCAN”,5,#1,#2;;EXIT;...
  • Page 365 2PV/2PW Adjusting the scanner center line (alternative command for the maintenance mode U067) Description Adjusts the scanner center line of the original scanning. Purpose Make the adjustment if there is a regular error between the center lines of the copy image and original. Format !R! KCFG “SCAN”,6, #1;#2;EXIT;...
  • Page 366 2PV/2PW Adjusting the scanning position for originals from the DP (alternative command for the maintenance mode U068) Description Adjusts the position for scanning originals from the DP. Performs the test copy at the four scanning positions after adjusting. Purpose Used when the image fogging occurs because the scanning position is not proper when the DP is used. Exe- cute KCFG “EESS”,4, 107, 1, “#1”;...
  • Page 367 2PV/2PW Adjusting the DP magnification (alternative command for the maintenance mode U070) Description Adjusts the DP original scanning speed. Purpose Make the adjustment if the magnification is incorrect in the auxiliary scanning direction when the DP is used. Format !R! KCFG “SCAN”,4, #1;#2;EXIT; Parameter 2: CONVEYING SPEED Magnification in the auxiliary scanning direction Adjustable range: --25 to 25 (in 0.1% increment) (0: default)
  • Page 368 2PV/2PW Adjusting the DP scanning timing (alternative command for the maintenance mode U071) Description Adjusts the DP original scanning timing. Purpose Make the adjustment if there is a regular error between the leading or trailing edges of the original and the copy image when the DP is used.
  • Page 369 2PV/2PW Adjusting the DP center line (alternative command for the maintenance mode U072) Description Adjusts the scanning center line for the DP original. Purpose Make the adjustment if there is a regular error between the centers of the original and the copy image when the DP is used.
  • Page 370 2PV/2PW (5) Wiring diagram DEVM +24V1/GND PSSLEEP VBUS YC39 YC13 YC14 YC23 YC26 YC25 YC24 YC36 YC20 GND/GND HYPINT DATAN GND/+24V3 I2CINT DATAP +24V3/+24V3 EGHOLD +24V3/GND MPWB 9/10 9/10 9/10 9/10 SLEEPN/HYPINT +3.3V2 11/12 11/12 11/12 11/12 I2CINT/+3.3V2 VSYNC RYPWB 13/14 13/14 13/14...
  • Page 371 2PV/2PW PDPWB-K PDKN +3.3V3 YC31 YC38 APCPWB-K LONBKN VREFK ENBKN +3.3V3 PDKN PDKN VDOKN VDOKP VREFM +3.3V3 PDMN VDOMN VDOMP LONBMN APCPWB-M ENBMN PDMN LSUTHERMM PDPWB-M PDMN +3.3V3 POLCLK1 MPWB EPWB POLRDYN1 ITEMS POLONN1 PM-KM +24V3 PDPWB-C PDCN +3.3V3 YC32 LONBCN APCPWB-C VREFC...
  • Page 372 2PV/2PW CPWB DRPWB-K EECLK EECLK ERASE*DR ERASE*DR EEDATA EEDATA IDS1 IDS2 +3.3V2 CL-K +3.3V2 ERASE*DR EEPROM Drum unit K Drum unit M Drum unit C YC21 YC18 YC22 YC37 YC15 TNSENM Drum unit Y ERASECDR TNSENK ERASEMDR DLPTHERM DRRPWB ERASEKDR +3.3V2 YC34 EPWB...
  • Page 373 2PV/2PW DPPFM LEDPWB LEDDRPWB ANODE CATHODE ISUM DPDPWB CCDPWB CCD sensor YC36 YC32 MPWB 2-4-20...

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