Initializing The System; Updating The System; Troubleshooting; Power Supply - Korg KROSS Operation Manual

Appendices

Initializing the system

If operation becomes unstable, initializing the system may
stabilize it.
1. Turn off the power of the KROSS.
2. Initialize the KROSS. While holding down the EXIT
button and button 8, turn on the power of the
KROSS.
The KROSS will be initialized, and data will be written
into internal memory. While the data is being processed,
the display will indicate "Now writing into internal
memory." After initialization, you'll need to load the
preload data.
In Global mode, execute the "Load Preload/Demo Data"
function to load the data. (see page 109)

Updating the system

You can update the KROSS's system software by loading the
most recent system file, which you can download to your
computer from the Korg website (http://www.korg.com).
• Copy the system file onto an SD card, insert the SD card
into the KROSS, go to the GLOBAL> BASIC page, and
execute the Update System Software function.
For details on the procedure, please see the Korg website and
"Update System Software" on page 177 of the Parameter
Guide.
110

Troubleshooting

If you experience problems, please see the relevant item and
take the appropriate measures.

Power supply

Power does not turn on
□ Is the AC adapter connected to an o utlet? → p.15
□ Did you hold down the power button for several seconds?
→ p.15
□ Is there remaining capacity in the batteries? → p.17
Power won't turn off
□ Did you hold down the power button for several seconds?
→ p.16
Power turns off
□ Could the Auto Power-Off function be enabled? → p.16

Problems at start-up

After you turn the power on, nothing appears on the
display, or the display is very dim or dark. The KROSS
works correctly when you play the keyboard or perform
other operations.
□ Adjust the display contrast by holding down the EXIT
button and turning the value dial.
You can also make adjustments using the GLOBAL>
SYSTEM page LCD Contrast setting. → p.98
After you turn the power on, the contents of the display
remain unchanged for a long time, and the KROSS does
not work correctly when you play the keyboard or perform
other operations.
□ It may be that the data on the SD card is damaged.
Remove the SD card from the KROSS and start it up. If
the KROSS starts up normally, don't use that SD card.
□ It may be that the internal data of the KROSS is damaged.
(Such a state can occur if writing to internal memory did
not end successfully, for example if you powered-off the
KROSS while a program or other data was being written
to internal memory.)
Initialize the KROSS system. →"Initializing the system"
Basic operation (screen and
functions)
Can't change modes or pages
□ Could the sequencer be recording, playing, paused, or in
the record-ready state?
□ Could the function dialog box be displayed? You can't
change modes while a function dialog box such as
WRITE PROGRAM is open.
Can't turn on the LAYER or SPLIT button
□ Is Program mode selected? These functions can't be used
outside of Program mode.