Voicemail; Distinctive Ringing / Call Treatment - Polycom SoundPoint IP 500 User Manual

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Voice Mail
Received messages will be indicated by a
flashing Message Waiting Indicator LED
on the front of the phone and a visual
notification on the display.
Individual line indicators reflect voice or
text messages left on that line (useful if
multiple lines are in use).
To listen to voice messages:
ABC
2
DEF
3
1. Press
2
3
2. Select Message Center
ABC
DEF
3. (Optional) If multiple lines are in
5
6
JKL
MNO
5
6
JKL
MNO
8
9
TUV
WXYZ
4. Display indicates number of
8
9
TUV
WXYZ
0
OPER
#
0
*
Voice Mail is an optional feature configured
OPER
on the server and may not be supported on your
particular system. Contact your system adminis-
trator to find out.

Distinctive Ringing / Call Treatment

Users can set distinctive incoming ringing
tones for contacts in their local directory. This
allows identification of a contact by a specific
ring tone.
To set a distinctive ring for a local contact:
1. Press
2. Using the arrow keys, scroll
3. Press Edit and scroll down to Ring
4. Enter a number corresponding
Directories
Services
1
ABC
2
1
2
Conference
ABC
4
GHI
JKL
5
4
5
Transfer
GHI
JKL
7
8
PQRS
TUV
Redial
7
8
1
ABC
2
3
DEF
1
2
3
PQRS
TUV
Hold
0
OPER
*
0
ABC
DEF
4
5
6
GHI
JKL
MNO
OPER
4
5
6
GHI
JKL
MNO
7
8
9
PQRS
TUV
WXYZ
7
8
9
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Sel
Sel
Del
Del
Menu
Messages
.
*,†
Do Not Disturb
use, select from which line mes-
sages are to be retrieved.
Hold
Hold
messages and their importance.
and select Contact
Directories
Conference
Directory.
Services
through the directory to choose a
Call Lists
contact.
Buddy Status
Type.
Sel
My Status
to one of the ring types available
(press
to remove an
then
Sel
Del
Redial
existing value). See Ring Type
Menu
in this guide for further details.
Messages
Del
3
DEF
3
Do Not Disturb
DEF
Menu
MNO
6
6
MNO
Messages
9
WXYZ
9
Hold
WXYZ
Do Not Disturb
#
Hold
A stutter dial tone in place of normal dial
tone is used to indicate that one or more
voice messages are waiting at the message
center.
.
5. Follow voice prompts to listen to
Screen options may vary with server-based
application. Voice Mail can be accessed with a
single key press. Contact your system adminis-
trator to configure this option.
5. Press the Save soft key or Cancel
Incoming calls from this contact will
1
2
ABC
1
2
now have the distinctive ringing pattern
applied.
ABC
4
5
GHI
JKL
4
5
This feature is local to the phone,
GHI
JKL
7
8
and may be over-ridden by server
PQRS
TUV
7
8
settings. Contact your system
PQRS
TUV
administrator for more details.
0
OPER
*
0
OPER
15
Press Connect to initiate Voice Mail
retrieval from the Message Center,
OR
Press Clear to turn off the flashing
LED without listening to messages.
messages.
to abandon the change then press
to return to the idle dis-
Conference
Directories
play.
Services
DEF
3
3
Call Lists
DEF
6
MNO
6
Buddy Status
MNO
9
My Status
WXYZ
9
WXYZ
Redial
#
Sel
Sel
Del
Del
Menu
Messages
1
ABC
2
3
DEF
Do Not Disturb
1
2
3
ABC
DEF
4
5
6
GHI
JKL
MNO
4
5
6
Hold
Hold
GHI
JKL
MNO
7
8
9
PQRS
TUV
WXYZ
7
8
9
PQRS
TUV
WXYZ
0
OPER
*
#
0
OPER

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