Epson EPL-6000 User Manual page 172

Problem
Characters belonging
to a different symbol
set are being printed.
Some or all of the
output is garbled or
printed as asterisks.
Graphic images do not
print.
Solution
The expected symbol set may not be
available in the printer. Be sure you have
installed the correct font cartridge or have
downloaded the correct soft font.
The correct symbol set may not be
selected. Specify the desired symbol set
with your software or with SelecType.
See Appendix A for information on
symbol sets.
The interface cable may not be plugged in
completely. Make sure that both ends of
the cable are plugged in securely.
The interface may not be configured
correctly. If you are using a serial interface,
make sure that your serial interface settings
are set correctly in SelecType and that they
match the settings for your computer.
See Chapter 3 for details.
Try running a self test print as described
in Chapter 2. If this fails to print correctly,
contact your Epson dealer.
You may not have the correct printer
driver installed. If you try to print with a
software package set for another printer,
nothing will be printed. Make sure that
the driver matches the currently selected
operating mode.
Printing Problems
Troubleshooting
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