Sony Bravia OLED XR-55A90J Help Manual page 5

4/7/2021
Sound [136]
No sound but good picture. [137]
Audio noise. [138]
No audio or low audio with a home theatre system. [139]
Distorted sound. [140]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [141]
You are concerned about a delay between the picture and sound. [142]
No TV sounds such as operation sound or audio response. [143]
You cannot establish an eARC connection. [144]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
[145]
You can hear a slight noise from the TV speakers (only models with TV centre
speaker mode). [146]
Network (Internet/home)/apps [147]
The TV cannot connect to the Internet/Network. [148]
The picture and/or sound quality from streaming apps is poor. [149]
Your TV cannot connect to the server. [150]
You can connect to the Internet, but not to certain apps and services. [151]
Remote control/accessories [152]
The remote control does not operate. [153]
You want to disable the remote control backlight. (only remote controls that feature
backlight) [154]
Power [155]
The TV cannot be turned off using the remote control. [156]
The TV turns off automatically. [157]
The TV turns on automatically. [158]
After turning on the TV, it turns off immediately. (only models equipped with an OLED
panel) [159]
The TV does not turn on. [160]
Connected devices [161]
No picture from a connected device. [162]
You cannot select a connected device. [163]
Certain programmes on digital sources display a loss of detail. [164]
Photo images or folders take time to display. [165]
You cannot find a connected BRAVIA Sync HDMI device. [166]
You cannot turn off the TV box using the TV's remote control. [167]
https://helpguide.sony.net/tv/iaep1/v1/en/print.html
Help Guide
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