Sony Bravia OLED XR-55A90J Help Manual page 121

4/7/2021
[148] Network (Internet/home)/apps | Network (Internet/home)/apps
The TV cannot connect to the Internet/Network.
If the wireless network does not connect or disconnects, try the following.
Press the
setting is enabled.
[Settings] — [Network & Internet] — [Wi-Fi]
Check the installation location of the TV and wireless router. Signal condition may be
affected by the following:
Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
There are floors or walls between the wireless router and TV.
Turn the wireless router off and then on again.
If the network name (SSID) of the wireless router to which you want to connect is not
displayed, select [Add new network] to enter a network name (SSID).
If the problem is not resolved even after the procedures above or if you cannot connect
even with a wired network, check the status of the network connection.
Checking the status of the network connection
1
Press the
[Settings] — [Network & Internet] — [Network status] — [Check Connection].
Check your network connections and/or server's instruction manual for connection
information, or contact the person who set up the network (network administrator).
Hint
The solution varies depending on the network status check. For solutions based on
each issue, see "Frequently Asked Questions" on the Sony Support Site.
Note
If the LAN cable is connected to an active server and the TV has acquired an IP
address, check your server's connections and configurations.
Press the
[Network & Internet] — [Network status].
Related topics
https://helpguide.sony.net/tv/iaep1/v1/en/print.html
(Quick Settings) button on the remote control and check that the following
(Quick Settings) button on the remote control, then select
(Quick Settings) button on the remote control, then select [Settings] —
Help Guide
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