Sony Bravia OLED XR-55A90J Help Manual page 4

4/7/2021
Timers & Clock [103]
Troubleshooting [104]
Start here [105]
Self diagnostics [106]
Software updates [107]
If a full reset (restart) of the TV is required [108]
Frequently Asked Questions for Troubleshooting [109]
Picture (quality)/screen [110]
No colour/Dark picture/Colour is not correct/Picture is too bright. [111]
Distorted picture./The screen flickers. [112]
The screen suddenly changes to a video you do not recognise while watching TV.
[113]
There are banners/tickers at the top or bottom of the screen. [114]
High resolution HDR pictures are not displayed. [115]
A message about an app asking for permission to access a TV function is displayed.
[116]
OLED panel (only models equipped with an OLED panel) [117]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [118]
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
panel) [119]
You are concerned about an image retention. (only models equipped with an OLED panel)
[120]
A white line appears on the screen. (only models equipped with an OLED panel) [121]
Keyboard [122]
Broadcast reception [123]
Check these things first to troubleshoot your TV reception. [124]
Block noise or an error message appears and you cannot watch broadcasts. [125]
Ghosting or double images appear. [126]
Only snow noise or a black picture appears on the screen. [127]
There is picture or sound noise when viewing an analogue TV channel. [128]
Some channels are blank. [129]
Poor reception or poor picture quality with digital broadcasts. [130]
You cannot view digital channels. [131]
Not all analogue channels are tuned. [132]
You cannot view satellite channels. [133]
Some digital channels are missing. [134]
You want to tune your satellite dish. [135]
https://helpguide.sony.net/tv/iaep1/v1/en/print.html
Help Guide
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