Sony Bravia OLED XR-55A90J Help Manual page 123

4/7/2021
[150] Network (Internet/home)/apps | Network (Internet/home)/apps
Your TV cannot connect to the server.
Check the LAN cable or wireless connection to your server and your TV.
Check if your network is properly configured on your TV.
Check your LAN cable/wireless connection or your server. The TV may have lost
connection with the server.
Perform [Server diagnostics] to check if your media server is communicating properly
with the TV. Press the
[Settings] — [Network & Internet] — [Home network setup] — [Server diagnostics].
Related topics
Home network features
The TV cannot connect to the Internet/Network.
[151] Network (Internet/home)/apps | Network (Internet/home)/apps
You can connect to the Internet, but not to certain
apps and services.
The date and time settings of this TV may be incorrect. Depending on certain apps and
services, you may not be able to connect to those apps and services if the time is
incorrect.
If the time is incorrect, press the
select [Settings] — enable [Automatic date & time] in [System] — [Date and time].
Check that the LAN cable and AC power cord (mains lead) of the router/modem has
been properly connected.
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Your router/modem must first be setup to connect to the Internet. Contact your
Internet service provider for router/modem settings.
Try using apps later. The app content provider's server may be out of service.
Hint
For more information, please visit the Sony support website.
Support Site
Related topics
https://helpguide.sony.net/tv/iaep1/v1/en/print.html
Help Guide
(Quick Settings) button on the remote control, then select
(Quick Settings) button on the remote control, then
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