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TEC Thermal Printer
B-370 SERIES
Maintenance Manual
Document No. EM18-33012
Original
Jun., 1994
(Revision
)
PRINTED IN JAPAN

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Summary of Contents for TEC B-370 Series

  • Page 1 TEC Thermal Printer B-370 SERIES Maintenance Manual Document No. EM18-33012 Original Jun., 1994 (Revision PRINTED IN JAPAN...
  • Page 2 WARNING! Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution. NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation. 2.
  • Page 3: Table Of Contents

    2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual. Copyright © 1999 by TOSHIBA TEC CORPORATION All Rights Reserved 570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN...
  • Page 4: Unpacking

    1. UNPACKING EM18-33012 1.1 Procedure 1. UNPACKING 1.1 PROCEDURE 1) Open the carton. 2) Unpack the accessories from the carton. 3) Unpack the side pad (L)/(R) and the printer from the carton. 4) Place the printer on a level surface. Unpacking Procedure Owner’s Manual...
  • Page 5: Major Unit Replacement

    2. MAJOR UNIT REPLACEMENT EM18-33012 (Revision Date Dec. 09, ’94) 2. MAJOR UNIT REPLACEMENT 2. MAJOR UNIT REPLACEMENT WARNING! Disconnect power cord before replacing important parts. CAUTION: 1. NEVER separate the ribbon motors from the attaching plate (bracket), because doing so will change their adjustment.
  • Page 6: Replacing The Ps Unit, I/F Pc Board And Cpu Pc Board

    2. MAJOR UNIT REPLACEMENT EM18-33012 (Revision Date Oct. 14, ’94) 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD CAUTION: Replace only with same type and ratings of fuse for continued protection against risk of fire. 1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit.
  • Page 7 2. MAJOR UNIT REPLACEMENT EM18-33012 2.1 REPLACING THE PS UNIT, I/F PC BOARD AND CPU PC BOARD 6) Adjust the ribbon end sensor. Use the following Ribbons; TTM-78 (Maker: Fujicopian) 1 Set the ribbon so that the ribbon end sensor can detect the ribbon.
  • Page 8: Replacing The Stepping Motor

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.2 REPLACING THE STEPPING MOTOR 2.2 REPLACING THE STEPPING MOTOR 1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the belt cover. Front Plate Belt Cover Black Screw Screw (FL-4x6) Fig.
  • Page 9: Replacing The Ribbon Motors

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.3 REPLACING THE RIBBON MORTORS 2.3 REPLACING THE RIBBON MOTORS CAUTION: NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment. 1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors. FLOIL G-488 FLOIL Attaching Plate...
  • Page 10: Replacing The Solenoid

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.5 REPLACING THE SOLENOID 2.5 REPLACING THE SOLENOID NOTE: The following procedure can be employed without removing the top cover and left side cover. 1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound.
  • Page 11 2. MAJOR UNIT REPLACEMENT EM18-33012 2.5 REPLACING THE SOLENOID NOTE: Make sure to remove any dust that appears during removal or installation because it may affect the print quality. 4) Replace the solenoid and attach it to the solenoid attaching plate. 5) Assemble the solenoid unit so that the head up link engages the spring pin.
  • Page 12: Replacing The Print Head

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.6 REPLACING THE PRINT HEAD 2.6 REPLACING THE PRINT HEAD CAUTION: 1. NEVER touch the element when handling the print head. 2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity. 3.
  • Page 13: Replacing The Platen And Feed Roller

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.6 REPLACING THE PRINT HEAD Print Head Bracket Print Head b (securing the print head) c (securing the adjusting pin) (Print Head Position Fig. 2-14 Adjusting Pin) (1) Loosen the screws c securing the print head position adjusting pin. (2) Loosen the screws b one by one, slightly move the print head backward or forward, and then tighten the screws b and c .
  • Page 14: Replacing The Paper Sensor

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.8 REPLACING THE PAPER SENSOR 4) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller belt. 5) Remove the platen belt to detach the platen. Remove the feed roller belt to detach the feed roller. 6) Remove both bearings from the platen or feed roller.
  • Page 15: Replacing The Ribbon Back Tension Block

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.9 REPLACING THE RIBBON BACK TENSION BLOCK 2.9 REPLACING THE RIBBON BACK TENSION BLOCK 1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate. 2) Remove the M3 E-ring and the two M3 washers to remove the ribbon back tension block. At this time, remove the back tension stopper and ribbon back tension washer from the ribbon back tension block.
  • Page 16 2. MAJOR UNIT REPLACEMENT EM18-33012 (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y SM-4x8B Spring Plate B-4x12 Pinch Roller Belt Pinch Roller Cover Pinch Roller Cover Pinch Roller Shaft Ass’y Fig. 2-20 6) After replacing the pinch roller shaft ass’y, make the following adjustment while you reassemble the pinch roller shaft ass’y in the reverse order of removal.
  • Page 17 2. MAJOR UNIT REPLACEMENT EM18-33012 (Revision Date Sep. 29, ’95) 2.10 REPLACING THE PINCH ROLLER SHAFT ASS’Y 2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below. Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws. Then secure the pinch roller frame with the three B-4x12 screws.
  • Page 18: Correcting Skew Printing

    2. MAJOR UNIT REPLACEMENT EM18-33012 2.11 CORRECTING SKEW PRINTING 2.11 CORRECTING SKEW PRINTING If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below to correct the skew problem. 1. Check if the media skews right or left. 2.
  • Page 19: Installation Procedure For The Optional Equipment

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT WARNING! Make sure to unplug the power cord before installing the optional equipment. 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine only.
  • Page 20 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 3.1 HIGH SPEED PC INTERFACE BOARD (B-4800-PC-QM) 6. Connect the printer cable to the connector (CN1) on the BPE PC board. 7. Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut.
  • Page 21: Cutter Module (B-4203-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 (Revision Date: Sep. 14 ‘94) 3.2 CUTTER MODULE (B-4203-QM) 3.2 CUTTER MODULE (B-4203-QM) Description Q’ty/Unit Description Q’ty/Unit Cutter Unit Cutter Attaching Screw Cutter Cover Screw (FL-4x6) Take-up/Cutter Harness Cleaner 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2.
  • Page 22 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 SVO7A1003: Nov. 21 ’97 3.2 CUTTER MODULE (B-4203-QM) 7. Remove the motor cover. (See Fig. 2-9.) 8. Disconnect the connector from CN2 on the PWM PC board. Opening PWM PC Board Connector (CN2) Fig.
  • Page 23 3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 (Revision Date Sep. 27, ’95) 3.2 CUTTER MODULE (B-4203-QM) 11. Mount the cutter cover with the two screws. Screw Cutter Attaching Screw Cutter Cover Fig. 3-8 12. Reassemble the motor cover, rewind full sensor (Tr), I/F PC board, left side cover and top cover in order.
  • Page 24: Memory Module

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 (Revision Date: Sep. 14 ‘94) 3.3 MEMORY MODULE 3.3 MEMORY MODULE 1. Remove the top cover and left side cover. (See Fig. 2-1.) 2. Hold the memory module so that the Pin 1 is on the upper right, then attach the memory module to the IC socket.
  • Page 25: Fanfold Paper Guide Module (B-4903-Ff-Qm)

    3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT EM18-33012 (Revision Date Apr. 28, ’95) 3.4 FANFOLD PAPER GUIDE MODULE (B-4903-FF-QM) 3.4 FANFOLD PAPER GUIDE MODULE (B-4903-FF-QM) Description Q’ty/Unit Fanfold Paper Guide(rear) Fanfood Paper Guide (front) 1. Open the top cover. 2. Remove the T-4x8 screws to detach the paper guide ass’y at the center of the printer and attach the fanfold paper guide (front) with these same screws.
  • Page 26: Mechanism Descriptions

    4. MECHANISM DESCRIPTION EM18-33012 4.1 CUTTER DRIVE (CUTTER MODE) 4. MECHANISM DESCRIPTION 4.1 CUTTER DRIVE (CUTTER MODE) The printer supplies DC + 27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise. The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut. Micro Switch Fixed Cutter Slide Cutter...
  • Page 27: Harness Wiring

    4. MECHANISM DESCRIPTION EM18-33012 4.2 HARNESS WIRING 4.2 HARNESS WIRING Cutter Harness TH Sensor Take-up Harness Sensor Harness Solenoid Harness Rewind Full Sensor Strip Sensor Clamp DC Motor Clamp Harness Cable Band Clamp (Do not bind the strip sensor, stepping motor and Solenoid Harness) HS Harness LCD Harness...
  • Page 28: Troubleshooting

    • Replace the CPU PC board. Poor printing 1. The print paper is of poor quality. • Use the media approved by TOSHIBA TEC. 2. Dirty print head • Clean the print head. 3. The head lever fastens the print head •...
  • Page 29 3. Failure of the CPU PC board • Replace the CPU PC board. Blurred print 1. Poor quality of media. • Use only TOSHIBA TEC specified media. 2. Dust is attached to the media. • Clean the print head and remove the dust from the media.
  • Page 30 CAUTION: 1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC. 2. The contents of this manual may be changed without notification. 3. Please refer to your local Authorized Service representative with regard to any queries...
  • Page 31: Diag. Test Operation

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.1 OUTLINE OF THE DIAG. TEST OPERATION 6. DIAG. TEST OPERATION 6.1 OUTLINE OF THE DIAG. TEST OPERATION In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel.
  • Page 32 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Sep. 27, ’95) 6.1 OUTLINE OF THE DIAG. TEST OPERATION Type II The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode.
  • Page 33: Self Test Mode

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jan. 14, ’99) 6.2 SELF TEST MODE 6.2 SELF TEST MODE In self test mode the printer status is printed in two types of sample print. The result of the head broken element check is indicated in the display. 6.2.1 Maintenance Counter Printing The data from 1 to 31 on a sample print is printed.
  • Page 34 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE Sample Print TL FEED 1882.3km [PC] [Print Condition] (14) FEED 20.5km FEED -10.0mm • Preset count (15) PRINT 15.0km -5.0mm 148150 BACK +3.0mm (16) • Print speed : 127 mm/sec.
  • Page 35 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.2 SELF TEST MODE 2) Parameters Contents Item PC-850 : PC-850 (11) Character code selection PC-8 : PC-8 : No slash used. Font zero selection Ø : Slash used. AUTO : Automatic selection (12) Control code selection...
  • Page 36: Automatic Diagnostic Printing

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jan. 13, ’95) 6.2 SLEF TEST MODE 6.2.2 Automatic Diagnostic Printing The data from 1 to 9 on a sample print is printed. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.
  • Page 37 6. DIAG. TEST OPERATION EM18-33012 6.2 SELF TEST MODE Sample Print PROGRAM V1.0A FMRM0034801:2800 [Print Condition] MASK V1.0 FMRM0034901:B100 • Preset count KANJI 0000:0000 0000:0000:0000:0000 • Print speed : 127 mm/sec. EEPROM • Sensor : No sensor DRAM 1024KB • Printing method : Thermal transfer CARD •...
  • Page 38 6. DIAG. TEST OPERATION EM18-33012 6.2 SELF TEST MODE 3 EEPROM Check EEPROM Read/write check OK: Data in the check area can be properly read/written. NG: Data in the check area cannot be properly read/written. EEPROM: Backup memory 4 DRAM Check DRAM 1024KB Readable/writable area...
  • Page 39 6. DIAG. TEST OPERATION EM18-33012 6.2 SELF TEST MODE 6 Sensor 1 Check SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1 Head up switch status Head opened Head closed Fixed to 1 Cutter home position switch status Home position Other position...
  • Page 40 6. DIAG. TEST OPERATION EM18-33012 6.2 SELF TEST MODE Print status content description of each sensor/switch Sensor/Switch Print status content description Head up switch Indicates whether the print head is opened or closed. Cutter home position Indicates whether the cutter is at the home position or not. switch Rewind full sensor Indicates whether the media is wound to peak capacity on the built-...
  • Page 41 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jan. 13, ’95) 6.2 SELF TEST MODE 8 DIP SW Check 8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1 Pin No. DIP SW 0 0 0 0 0 0 0 0 1 0 0 0 1 0 1 0 Status DIP Switch 2...
  • Page 42: Head Broken Element Check

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jul. 03, ’96) 6.2 SELF TEST MODE 6.2.3 Head Broken Element Check The printer automatically performs the head broken element check. The result of the head broken element check is indicated in the display. Power off Turn on the power while holding down the [FEED]...
  • Page 43: Parameter Setting Mode

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3 PARAMETER SETTING MODE The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below. Power off Press the [PAUSE] key.
  • Page 44 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE Parameter Setting Mode Table Mode Name Function FEED ADJUST Using this parameter the feed length is fine adjusted. CUT ADJUST Using this parameter the cut position or strip position is fine adjusted. BACK FEED ADJ.
  • Page 45: Feed Length Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE 6.3.1 Feed Length Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 46: Cut/Strip Postion Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jan. 13, ’95) 6.3 PARAMETER SETTING MODE 6.3.2 Cut/Strip Position Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 47: Back Feed Length Fine Adujustment

    6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE 6.3.3 Back Feed Length Fine Adjustment Power off Turn on the power while hoding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 48 6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-4 - 10 mm - 10.0 mm Fig. 6-5 + 10 mm + 10.0 mm Fig. 6-6 Cut Position Fine Adjustment Example Cut Position + 0.0 mm Print Head...
  • Page 49 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Sep. 27, ’95) 6.3 PARAMETER SETTING MODE n n n n n When using a label with a length of less than 38 mm : Case 1 Condition: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received.
  • Page 50 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jul. 28, ’94) 6.3 PARAMETER SETTING MODE Strip Position Fine Adjustment Example Print Head Label + 0.0 mm Platen Strip Shaft Fig. 6-11 Backing Paper Print Head + 3.0 mm + 3.0 mm Platen Fig.
  • Page 51 6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE Back Feed Length Fine Adjustment Example + 0.0 mm Feed Direction Fig. 6-15 Print start position +3.0 mm +3.0 mm Fig. 6-16 -3.0 mm -3.0 mm Fig. 6-17 6-21...
  • Page 52: Axis Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE 6.3.4 X Axis Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 53 6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE X Axis Fine Adjustment Example Feed direction Top first printing + 0.0 mm Fig. 6-18 Bottom first printing -50.0 mm -50.0 mm Fig. 6-19 + 50.0 mm +50.0 mm Fig. 6-20 NOTES: 1.
  • Page 54: Print Tone Fine Adjustment

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6.3.5 Print Tone Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 55 6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE 6.3.6 Character Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 56: Font Zero Selection

    6. DIAG. TEST OPERATION EM18-33012 6.3 PARAMETER SETTING MODE 6.3.7 Font Zero Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 57: Control Code Selection

    6. DIAG. TEST OPERATION EM18-33012 SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE 6.3.8 Control Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 58 6. DIAG. TEST OPERATION EM18-33012 SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE Change the control code. M A N U A L Press the [PAUSE] key. T L O L C O D E 1 Set the control code 1. (equivalent to ESC, {.) Press the [PAUSE] key.
  • Page 59: Ribbon Type Selection

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jun. 28, ’96) 6.3 PARAMETER SETTING MODE 6.3.9 Ribbon Type Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 60 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jun. 28, ’96) 6.3 PARAMETER SETTING MODE 6.3.10 Ribbon Motor Drive Voltage Fine Adjustment Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 61: Strip Wait Status Setting

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Dec. 10, ’96) 6.3 PARAMETER SETTING MODE 6.3.11 Strip Wait Status Setting Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 62: Stacker Selection

    6. DIAG. TEST OPERATION EM18-33012 SVO8A1002 : Jan. 19, '98 6.3 PARAMETER SETTING MODE 6.3.12 Stacker Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 63: Threshold Manual Fine Adjustment For The Feed Gap Sensor

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.13 Threshold Manual Fine Adjustment for the Black Mark Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...
  • Page 64 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.14 Threshold Manual Fine Adjustment for the Feed Gap Sensor Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 >...
  • Page 65 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE How To Calculate Theshold Fine Adjustment Value If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page. Case 1: When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V or more difference of sensor output voltage.
  • Page 66 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE NOTE: The following operation cannot be performed unless the sensor type is changed by the issue command or feed command. (1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points. Label: Print area Backing paper Tag paper: Print area Black mark...
  • Page 67: Kanji Code Selection

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Jan. 14 ‘99) 6.3 PARAMETER SETTING MODE 6.3.15 Kanji Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 68: Transmission Control Mode Selection

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Aug. 5 ‘99) 6.3 PARAMETER SETTING MODE 6.3.16 Euro Font Code Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 69: Reset Selection When The Input • Prime Signal Is On

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.17 Transmission Control Mode Selection Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. 1 . O A < 1 >...
  • Page 70 EM18-33012 6. DIAG. TEST OPERATION (Revision Date: Dec. 10 ‘99) 6.3 PARAMETER SETTING MODE 6.3.18 Reset Selection when the INPUT • PRIME Signal is ON. Reset ON/OFF when the INPUT • PRIME signal ON is selected. Power off Turn on the power while holding down the [FEED] key and [PAUSE] key.
  • Page 71: Test Print Mode

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 6.4 TEST PRINT MODE Test print mode contains normal test print and process test print. 6.4.1 Normal Test Print Five kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set.
  • Page 72 6. DIAG. TEST OPERATION EM18-33012 6.4 TEST PRINT MODE From B of the preceding page. 5000 (Print count 5000) Set the print count from those at the 1000 (Print count 1000) right by pressing the [FEED] key or (Print count 500) Press the [FEED] key [RESTART] key.
  • Page 73 6. DIAG. TEST OPERATION EM18-33012 6.4 TEST PRINT MODE From B of the preceding page. Set the issue mode type [ S ] C U T T I N G Select the issue mode type from [S] Standard mode those at the right by pressing (Batch printing without cut) the [FEED] key or [RESTART] [C] Auto-cut mode...
  • Page 74 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE From B of the preceding page. < 3 > T E S T P R I N T Press the [PAUSE] key. C O N D I T I O N From A of the preceding page.
  • Page 75 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Feb. 07, ’97) 6.4 TEST PRINT MODE 9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the space area is also 20 mm or more, the printer automatically enters ribbon saving print mode. 10.
  • Page 76 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jan. 13, ’95) 6.4 TEST PRINT MODE 6.4.2 Process Test Print In the process test print, the test print is automatically performed on the following conditions. Parameter setting and print tone fine adjustment value is ignored. •...
  • Page 77 6. DIAG. TEST OPERATION EM18-33012 (Revision Date Jan. 13, ’95) 6.4 TEST PRINT MODE From B of the next page. P R I N T ( R E F L E C T . ) Press the [PAUSE] key. [Characters are printed on 5 labels.] <...
  • Page 78: Sensor Setting Mode

    6. DIAG. TEST OPERATION EM18-33012 6.5 SENSOR SETTING MODE 6.5 SENSOR SETTING MODE Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode. 6.5.1 Thermistor Check Thermistor check should be performed to check the environmental temperature and print head...
  • Page 79: Black Mark Sensor Adjustment

    ( * ) is displayed. Aligh the white part of the (More than 3 seconds.) TEC specified tag paper with the black mark sensor. F L E C T I V E ] 3 . 8 V * (See NOTE 2.)
  • Page 80: Paper End Setting For Black Mark Sensor

    Holding the [FEED] key or Feed Gap Sensor [RESTART] key down until an asterisk ( * ) is displayed. * Align the backing paper of the TEC (More than 3 seconds.) specified label with the feed gap sensor. (See NOTE 2.) A N S M I S S I V E ] 4 .
  • Page 81: Paper End Setting For Feed Gap Sensor

    EM18-33012 6. DIAG. TEST OPERATION (Revision Date: Jan. 14 ’99) 6.5 SENSOR SETTING MODE 6.5.4 Paper End Setting for Black Mark Sensor Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED]...
  • Page 82 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Jan. 14 ’99) 6.5 SENSOR SETTING MODE 6.5.5 Paper End Setting for Feed Gap Sensor Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs. Power off Turn on the power while holding down the [FEED]...
  • Page 83: Ram Clear Mode

    6. DIAG. TEST OPERATION EM18-33012 6.6 RAM CLEAR MODE 6.6 RAM CLEAR MODE In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.
  • Page 84 6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Dec. 10 ‘99) 6.6 RAM CLEAR MODE Function Mode Name PARAMETER CLEAR Item Initial Value Print tone fine adjustment 0 step (Thermal direct) (KEY) X axis fine adjustment 0.0 mm Character code selection PC-850 Font zero selection “0”(without slash)
  • Page 85: Maintenance Counter Clear

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Aug. 5 ‘99) 6.6. RAM CLEAR MODE 6.6.1 Maintenance Counter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 86: Parameter Clear

    6. DIAG. TEST OPERATION EM18-33012 (Revision Date: Aug. 5 ‘99) 6.6 RAM CLEAR MODE 6.6.2 Parameter Clear Power off Turn on the power while holding down the [FEED] key and [PAUSE] key. < 1 > D I A G N O S T I C V 1 .
  • Page 87 7. PROGRAM DOWN LOAD EM18-33012 7.1 FLOPPY DISK 7. PROGRAM DOWN LOAD The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.
  • Page 88 7. PROGRAM DOWN LOAD EM18-33012 (Revision Date Sep. 27, ’95) 7.3 DOWN LOAD PROCEDURE 7.3 DOWN LOAD PROCEDURE (1) Turn the PC power on. (2) Turn the printer power on. (3) Inset the program down load floppy disk into the PC. ↵...
  • Page 89 7. PROGRAM DOWN LOAD EM18-33012 7.3 DOWN LOAD PROCEDURE (11) When an error occurs, the following message is displayed together with the error code in line The following error occurred during transmission. (ERROR=##) Press any key to retry. Error code Doing so will revert to the displayed described in step (6).

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