Appendix; Questions And Answers - Gigaset E560h Manual

Questions and answers

Questions and answers
Possible solutions are available online at www.gigaset.com/service
In addition, the following overview provides troubleshooting assistance.
The display is blank.
•
The handset is not switched on:
•
The battery is empty:
The device will not charge
•
The handset is not inserted correctly in the charging cradle:
The device turns itself off even though the battery is still 2/3 charged according to the display
•
The contacts/batteries are unclean or corroded
( p. 12)
Call is interrupted or completely disconnected
•
Radio signals are weakened by walls, ceilings, insulation etc.
metallic objects. Do not place the base in the cellar if possible
Handsfree sound quality is not good
•
Dirt on the handset (e.g. make-up, dust, iron filings)
Loud crackling, background noises, interference, scratching, changing volume
•
Interference from other devices (network components of fax, PC, printer, mobile phone)
distance to other devices (at least half a metre) (
You cannot make calls and "BASE" or "No base" is flashing in the display
•
The power cable is not connected to the base:
"Not possible!" appears in the display
•
Telephoning externally is not possible whilst another external call is being made.
call has ended (does not apply if the internal listening function has been activated).
•
Making an external call whilst another party is speaking on your answer machine.
announcement on the answer machine has ended
Time is reset to the default setting
•
Base and handset were deactivated at the same time
No time is specified in the call list
•
Date/time is not set
Consultation call, call swapping, conference not possible.
•
These functions that can be executed on the device must be provided and enabled by the network
provider. Operation can vary from one network provider to another.
Volume of the handset (earpiece volume) too quiet
•
The volume is at the lowest level
¥
Change the earpiece volume setting (
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Change the handset position on the ear
Handsfree volume too quiet
•
The volume is at the lowest level
You hear a tone during operation
•
Action has failed/invalid input
•
The batteries are empty
•
The system PIN you have entered is incorrect
32

Appendix

Press and hold the End call key
Charge the battery or replace it (
Set date/time ( p. 14)
p. 29)
Change the handsfree volume setting (
Repeat the process. Read the display and refer to the user guide
Charge the batteries (
Availability and operation of the functions
may differ on your telephone.
p. 13)
Insert handset correctly
Clean the contacts/batteries or replace the batteries
Do not place the base behind/beneath
Clean the handset (
p. 8)
Check the base power adapter
Reset the time (
p. 13)
Re-enter the system PIN or reset (
.
p. 40)
Increase the
Wait until the other
Wait until the
p. 14)
Contact your network provider
p. 29)
p. 99)
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