Chevrolet 2003 Monte Carlo Owner's Manual page 100

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Telltale Light: This light will indicate the status of
the system. A solid green light will come on when
you start the vehicle to let you know that the system is
on and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are
not on a call.
The light will be red in the event of an Onstar@ system
malfunction. If this occurs press the Onstar@ Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take
to make sure that the system is functioning properly. If
you cannot contact the advisor, take your vehicle to
your dealership as soon as possible for assistance.
Cellular Antenna
The cellular antenna on the outside of your vehicle is
critical to effective communications using the OnStap
system. Optimum cellular reception can be obtained
when the mast is straight up and down.
Onstar@ Services
The following services are available within Onstar@
service plans. Your vehicle comes with a specific
one-year service plan that allows use of some or all of
the following services.
Automatic Notification of Air Bag Deployment: If an
air bag deploys, a priority emergency signal is
automatically sent to the center. An advisor will locate
your vehicle's position, try to contact you and assist you
in the situation. If the center is unable to contact you,
an emergency service provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1 -888-4-ONSTAR (1 -888-466-7827) to report your
vehicle stolen. The system can then attempt to locate
and track your vehicle and the advisor will assist
the proper authorities.
Roadside Assistance with Location: For vehicle
breakdowns, press the Onstar@ Services button.
An advisor will
contact the appropriate help
Remote Diagnostics: If an instrument panel light
comes on, press the Onstat-@ Services button.
An advisor can perform a check of the engine on-board
computer, and recommend what action needs to be
taken.
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