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Setting Up Electronic Customer Support
h. Type the customer information.
i. Page down to the next display. The following display appears:
j. Enter the correct information in the National language version and Media for mailing PTFs fields.
Notes:
1. Press F4 for a list of national language versions.
2. Press the Help key for more information about the Media for mailing PTFs field.
k. Press Enter.
l. The Work with Local Service Information display appears with the following message:
Data area QSSF created in library QUSRSYS.
Note: If the contact information has been created and you change it, the following message
appears:
Support contact information updated.
m. Press F3 (Exit).
You have completed entering the information for the electronic customer support remote services.
__ 10. Test the electronic customer support remote services.
This step contains instructions on how to perform the following tests:
v Connection/Registration test
v Operating System Preventive Service Planning (PSP) test
Ensure that you have entered the remote service information before you perform this procedure.
a. Type sndsrvrqs *test on the command line to perform the connection/registration test.
Press Enter.
Note: The following message may be displayed:
Local system sent SNA negative response data to controller
QESCTL on device *N.
Press Enter to bypass the message.
b. Messages showing the status of the request are at the bottom of the display.
c. If the test completes successfully, the Main Menu appears with the following message:
Test request complete.
d. Did the test complete successfully?
Yes
No
Note the error message and contact your service representative.
↓
This ends the procedure. Go to "Connecting feature or twinaxial cables to a network
or device" on page 11.
e. Type sndptford sf98vrm to perform the Operating System Preventive Service Planning (PSP)
test.
To determine your version, release, and modification level:
1) Type go licpgm on any command line and press Enter.
2) Select Display installed licensed programs on the command line of the Work with Licensed
Programs display and press Enter.
3) The current version, release, and modification (VRM) level appears in the Installed Release
column. V is the version, R is the release, and M is the modification level.
10
iSeries Setting Up Your Twinaxial System V5R3
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