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Quick Start Guide – Using Your 5300 Series Phone
Activating Your Phone
Press the Activate soft key and enter your extension and PIN, then press Enter or the # key.
Making Calls
External Calls
To make an external call, you must dial a 9 + 1 + the number.
Internal Calls
Internal calls can be made by just entering the 3 or 4 digit extension of your colleague.
International Calls
To make calls outside of the United States, dial 9 + 011 + Country Code + City Code + the
phone number of the person you are trying to reach.
Missed Calls
A missed call is designated by an asterisk appearing next to your CALLS softkey:
*CALLS. Scroll through the list to identify the specific missed calls marked with an asterisk.
Recording Your Voicemail Greeting
To record or change your voicemail greeting. Press the Voicemail button on your
phone and enter the temporary 4 -10 Digit passcode provided, and follow the prompts
to record your greeting. Here, you can also reset your passcode.
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Listening to Voicemail Messages
From Your Desk Phone
Press the Voicemail key and follow the prompts.
From Any Phone Outside Your Office
1. Call your own phone number
2. During your voicemail greeting press * key and follow the prompts.
Accessing the Company Directory
Press the Menu soft key on your phone, then select Directory. Here you can search
for employees by typing in their last name. Once the coworker you are trying to reach is
displayed, hit the Dial soft key to begin the call.
Using Redial
Press the Redial function key (or the Redial soft key). Then, select the number you wish
to call by using the Arrow keys and press the Dial soft key.
Placing a Call on Hold
When you are on a call and would like to put someone on hold. Press the red
hold key . This places the call on hold. Take the call off hold by pressing the glowing
Line Appearance key.
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