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Problem
Strange sound.
Parts of control
panel has higher
temperature.
Unsatisfactory wash-
ing result.
Washing powder
residues are on the
laundry.
Laundry has grey
patches.
Laundry not drained
out after spinning.
The drying results
are not satisfactory.
Drying time is too
long.
Creasing of the
laundry.
The drum interior
light does not work.
Cause
• Appliance has no solid position.
• Foreign matters like coins or zip-
pers hit the drum.
•
• Degree of pollution does not agree with
selected programme.
•
• Maximum load has been exceeded.
• Laundry was unevenly distributed in the
drum.
• Insoluble particles of detergent can re-
main as white spots on the laundry.
• Caused by fats such as oils, creams or
ointments
•
• Unbalance protection is in function be-
cause load is too little.
• Incorrect programme setting.
• The drum is overloaded.
• There is a coating on the inner
surface of the drum.
• The laundry was too wet.
• Dirt is on the moisture sensor in
the drum.
• Warm laundry feels more moist
than it really is.
• The drum is overloaded.
• Ambient temperature is too low.
• The drum is overloaded.
• Wrong programme was selected.
• Appliance is not connected to the
power supply.
• The light bulb is still not functional.
9 - Troubleshooting
Solution
• Ensure solid ground and a lev-
elled position.
• Ensure pockets are emptied of
keys, coins etc.
• It´s normal.
• Select another programme.
• Choose the detergent acc. to the
degree of pollution and acc. to
• Reduce loading.
• Loosen the laundry.
• Perform extra rinse.
• Try to brush the points from the dry
laundry.
• Choose another detergent.
• Pretreat the laundry with a special
cleaner.
• This is normal.
• Increase loading.
• Check the programme setting.
• Reduce the amount of laundry.
• Clean the inner surface of the
drum with a cloth soaked in vin-
egar.
• Spin the laundry properly before
drying.
• Clean the front surface of the
drum with a cloth soaked in vin-
egar.
• Spread out laundry that the
heat can escape.
• Reduce the amount of laundry.
• Pay attention to the installation
instructions. and increase the
ambient temperature, if possible.
• Reduce the amount of laundry
• Select and adjust the programme
according to the fabric type.
• Check power supply.
• Contact the customer service
to replace the lamp.
37
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