A Program Stops Responding; A Program Crashes Repeatedly; A Program Is Designed For An Earlier Windows Operating System; A Solid Blue Screen Appears - Dell Dimension 2400 Series Owner's Manual

A program stops responding

E ND THE PROGRAM —
Press <Ctrl><Shift><Esc> simultaneously.
1
Click Applications.
2
Click the program that is no longer responding.
3
Click End Task.
4

A program crashes repeatedly

NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
C HECK THE SOFTWARE DOCUMENTATION

A program is designed for an earlier Windows operating system

UN THE ROGRAM OMPATIBILITY
R P C
The Program Compatibility Wizard configures a program so it runs in an environment similar to non-
Windows XP operating system environments.
Click the Start button, point to All Programs
1
Wizard.
In the welcome screen, click Next.
2
Follow the instructions on the screen.
3

A solid blue screen appears

URN THE COMPUTER OFF — If you are unable to get a response by pressing a key on your keyboard or
T
moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer
turns off. Then restart your computer.
— If necessary, uninstall and then reinstall the program.
IZARD
W —
Accessories, and then click Program Compatibility
25
Solving Problems