Troubleshooting - Dimplex DGR32WNG Installation And User Manual

Troubleshooting

WARNING: There are no user serviceable parts inside the heater. Any servicing other than cleaning of
the heater should be performed by an authorized service representative.
PROBLEM
Pilot or main burner will not
light
Main burner will not light fully
Flame is yellow
18
CAUSE
Insufficient gas
Igniter not sparking
Air in gas line
Blockage in gas line
Insufficient gas
Poor gas supply
Gas control inoperative
Check gas pressure
Check injector
Check venturi for dust
Check burner ports for
blockage
SOLUTION
Rectify gas supply
Replace battery
Repair lead, electrode, or ignitor
Purge gas line
Trace back and clear
Rectify gas supply
Trace supply back to source, clear where necessary
Inspect valve, rectify
Adjust as required
Clean if necessary
Clean if necessary
Clean if necessary
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