Troubleshooting; Error Cause And Solutions - Brother DCP-J552DW Service Manual

4

TROUBLESHOOTING

4.1

Error Cause and Solutions

■ Error Code 0E
Paper Jam
Problem during duplex-printing
During switchback, the registration sensor has gone to a paper-feeding state or a no-paper state in an
unspecified timing.
<User Check>
- Remove the jammed recording paper.
- Check if the recording paper used is according to specifications.
- Check if the recording paper is not curled, wrinkled or wet.
Step
1 Foreign materials in the duplex
print paper path
2 Registration actuator caught in the
surrounding parts
3 Registration sensor defective
4 Main PCB defective
Cause
Remove foreign materials.
Reattach the registration actuator.
Replace the registration sensor PCB ASSY.
Replace the main PCB ASSY.
2-19
LCD
Solution
Confidential