Recording Paper Feeding Problems; Recording Paper Is Not Fed From Paper Tray - Brother DCP-J552DW Service Manual

4.2

Recording Paper Feeding Problems

Problems related to paper feeding are end user recoverable if following the User Check items.
If the same problem occurs, follow each procedure in the order of the number described in the Step
column in the tables below.
4.2.1

Recording paper is not fed from paper tray

<User Check>
- Check if the recording paper is loaded correctly in the paper tray.
- Check if the number of recording paper loaded in the paper tray is within specified volume.
- Try reversing the recording paper in the paper tray, or rotating direction of the paper for 180
degrees.
- Check if the recording paper's thickness is within specifications.
- Shuffle recording papers thoroughly and then reload them in the recording paper tray.
- Clean the paper pull-in roller.
Step
1 Paper pull-in roller not mounted
in place
2 CR encoder strip stained
3 PF encoder disk stained
4 Bank ASSY not properly attach
5 Paper feed motor harness
connection failure
6 Maintenance unit not properly
attach
7 Paper pull-in roller worn out
8 CR encoder strip defective
9 PF encoder disk defective
10 Paper feed motor defective
11 Maintenance unit defective
12 Main PCB defective
Cause
Reattach the paper pull-in roller.
Clean the CR encoder strip.
Clean the PF encoder disk.
Reattach the bank ASSY.
Reconnect the paper feed motor harness.
Reattach the maintenance unit.
Replace the paper pull-in roller.
Replace the CR encoder strip.
Replace the PF encoder disk.
Replace the engine unit.
Replace the maintenance unit.
Replace the main PCB ASSY.
2-52
Solution
Confidential