Troubleshooting The Mc40 - Motorola MC40 Integrator Manual

MC40 Integrator Guide

10.4.1 Troubleshooting the MC40

Table 10-1 Troubleshooting the MC40
Problem
When the user presses
the Power button, the
MC40 does not turn on.
When the user presses
the Power button the
MC40 does not turn on
but the Decode LED
blinks amber.
Battery did not charge.
During data
communication, no
data transmitted, or
transmitted data was
incomplete.
No sound.
MC40 turns off.
10-6
Cause Solution
Battery is Re-charge or replace the battery.
completely
discharged.
Battery not Install the battery properly. See
installed
properly.
Power button Press the Power button until the Right LED flashes once.
not held down
long enough.
MC40 not Perform a hard reset. See
responding.
Battery charge Re-charge or replace the battery.
level is very low.
Battery failed. Replace battery. If the MC40 still does not operate, perform a
hardware reset. See
MC40 was
Insert MC40 in cradle. The 2680 mAh battery fully charges in less
removed from
than four hours.
power while
battery was
charging.
Extreme battery Battery does not charge if ambient temperature is below 0 °C (32
temperature. °F) or above 40 °C (104 °F).
MC40 Reattach the communication cable and re-transmit.
disconnected
from host
computer during
communication.
Incorrect cable See the system administrator.
configuration.
Volume setting
Adjust the volume.
is low or turned
off.
MC40 is The display turns off after a period of inactivity. Set this period to
inactive. 15 seconds, 30 seconds, 1, 2, 10, or 30 minutes.
Battery is Recharge or replace the battery.
depleted.
1.2.1 Installing the Battery, page
1.3 Resetting the Device, page
1.3 Resetting the Device, page
MN000112A01 - September 2013
1-1.
1-5.
1-5.