Troubleshooting The Mc40 - Motorola MC40 User Manual

Procedure Steps
1 Remove the DC power cable from the cradle.
Dip the cotton portion of the cotton-tipped applicator in isopropyl alcohol.
2
3 Rub the cotton portion of the cotton-tipped applicator along the pins of the connector. Slowly move the
applicator back-and-forth from one side of the connector to the other. Do not leave any cotton residue on the
connector.
4 All sides of the connector should also be rubbed with the cotton-tipped applicator.
Do not point nozzle at yourself and others, ensure the nozzle or tube is pointed away from your face.
5 Spray compressed air in the connector area by pointing the tube/nozzle about ½ inch away from the surface.
6 Remove any lint left by the cotton-tipped applicator.
If grease and other dirt can be found on other areas of the cradle, use a lint-free cloth and alcohol to remove.
7
8 Allow at least 10 to 30 minutes (depending on ambient temperature and humidity) for the alcohol to air dry
before applying power to cradle.
If the temperature is low and humidity is high, longer drying time is required. Warm temperature and dry
humidity requires less drying time.

8.6 Troubleshooting the MC40

Table 8-1 Troubleshooting the MC40
Problem
When the user presses
the Power button, the
MC40 does not turn on.
MN000111A01 - August 2013
Cause Solution
Battery is Re-charge or replace the battery.
completely
discharged.
Battery not
Install the battery properly. See
installed
properly.
Power button Press the Power button until the Right LED flashes once.
not held down
long enough.
MC40 not Perform a hard reset. See
responding.
8.6 Troubleshooting the MC40
1.3.1 Installing the Battery, page
2.11 Resetting the Device, page
1-4.
2-19.
8-5