12
KVL 4000 – Troubleshooting
12.1 KVL Error Messages
Error messages displayed by the KVL can be divided into two types:
• User Entry Errors - Displayed in response to an illegal or disallowed action (such as entering an invalid
value, entering a duplicate KID, and so on). See
• Operational Errors - Displayed during normal operation in response to a user-initiated action, such as
attempting to load a key to a target device. See
12.1.1 KVL User Entry Errors
This section lists all possible user entry errors along with their probable causes and remedies.
Table 12-1 KVL User Entry Errors
Error/Status Message
Algorithm mismatch
[X] algorithm
mismatches.
Error Key could
not be converted.
Enter another CKR
value.
6871018P37-F - January 2013
12.1.1 KVL User Entry Errors, page
12.1.2 KVL Operational Errors, page
Probable Cause
(Displayed for a single algorithm
mismatch.)
1. During key loading, the
KVL does not have the
same algorithm as the
target device.
2. During sharing, the KVLs
do not have the same
algorithm.
(Displayed for more than one
algorithm mismatch.)
1. During key loading, the
KVL does not have the
same algorithms as the
target device.
2. During sharing, the KVLs
do not have the same
algorithms.
Displayed when you have entered
a duplicate CKR value while
attempting to convert an ASN PID
®
key to an ASTRO
25 CKR Key.
12-1.
12-2.
Remedy
1. Use the KVL that has the
same algorithm as the target
device.
2. Purchase an appropriate
algorithm and add it to the
KVL or target device.
1. Use the KVL that has the
same algorithms as the
target device.
2. Purchase appropriate
algorithms and add them to
the KVL or target device.
Enter another CKR value.
12-1