AudioCodes RXV100 Deployment Manual

AudioCodes RXV100 Deployment Manual

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Deployment Guide
AudioCodes RX Suite of Meeting Room Solutions
RXV100 Meeting Room Solution
for Microsoft Teams
Version 1.9

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Summary of Contents for AudioCodes RXV100

  • Page 1 Deployment Guide AudioCodes RX Suite of Meeting Room Solutions RXV100 Meeting Room Solution for Microsoft Teams Version 1.9...
  • Page 3: Table Of Contents

    Hub does not present automatically when connected to a laptop/client device ....28 3.10 Restoring the RXV100Hub to Factory State ..............29 3.11 Maintenance and Support ..................... 30 3.12 Customer Support ......................30 Specifications ......................31 RXV100Hub ........................31 RX50 ..........................32 RXVCam50 ........................33 Version 1.9 RXV100...
  • Page 4 RXV100 List of Tables Table 4-1: RXV100Hub Specifications ......................31 Table 4-2: RX50 Specifications ........................32 Table 4-3: RXVCam50 Specifications......................33 Deployment Guide Document #: LTRT-18190...
  • Page 5 Date Published: May-20-2021 Trademarks AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks are property of their respective owners.
  • Page 6 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18190...
  • Page 7: Deploying The Hardware

    AudioCodes’ RXV100 bundled product suite acts as Microsoft Teams Rooms (MTR) on Windows devices to bring meetings to life and deliver an optimal collaboration experience for everyone. RXV100 bundles are scalable and can be mixed and matched to various options per room requirements.
  • Page 8: Deploying The Rxv100Hub Hardware

    Proxy bypass is strongly recommended for real-time traffic Deploying the RXV100Hub Hardware The core of the RXV100 is the RXV100Hub shown in the figure below. AudioCodes’ RXV100Hub is based on the Lenovo ThinkSmart Hub certified for Microsoft Teams. Built on the Microsoft Teams Rooms (MTR) platform that enterprise employees already know and use, the RXV100Hub lets participants communicate and collaborate via video, voice or content sharing in real time.
  • Page 9: Getting Familiar With The Rxv100Hub Ports

    Use the figure below to familiarize yourself with the ports located on the RXV100Hub. 1.1.1.2 Connecting with One Cable the Red Side to the Hub Base  To connect the red side to the Hub base with One Cable: Lay the device on its side with the ports facing upward. Version 1.9 RXV100...
  • Page 10 RXV100 Insert an HDMI cable into HDMI Ingest port on inner right sidewall of base, lace it through the security channel and set it into the rounded notch. On the red side of One Cable, slide the plastic cover down to reveal the blocks of connectors.
  • Page 11 Keeping the device on its side with the ports/cables facing up, slide the red cover along One Cable, align HDMI ingest cable to the notch and snap cover into place. You may find it easier to hold the cables in one hand while sliding the cover with the other hand. Version 1.9 RXV100...
  • Page 12: Connecting Peripherals To The Block Side Of One Cable

    RXV100 1.1.1.3 Connecting Peripherals to the Block Side of One Cable  To connect peripherals to the block side of One Cable: Power, Internet Connections, in-room Displays and Peripherals are connected to the Hub by  using the ports on the Block Side of One Cable.
  • Page 13: Activating The Rxv100Hub

    Enter the Teams Rooms credentials and select Next > Next > Next > Finish. 1.1.2.2 Logging in to RXV100Hub as Administrator  To log in to the RXV100Hub as an Administrator: From the Main Menu, touch More, and then touch Settings. Version 1.9 RXV100...
  • Page 14: Resetting The Rxv100Hub

    RXV100 Enter the Administrator password, and then touch Yes. Select Windows Settings, and then select the Administrator account displayed in the lower left corner; a prompt appears requesting the Administrator credentials. Enter the credentials; upon successful validation, you are logged in as an Administrator to manage the RXV100Hub.
  • Page 15: Deploying The Rxvcam50 Hardware

    Deploying the RXVCam50 Hardware AudioCodes’ RXVCam50 Video Conference Camera is designed for medium-sized meeting rooms and conference rooms (up to 8m). It boasts vivid image quality, smart zoom and face detection technology for an exceptional video conferencing experience in HD 4K resolution. The RXVCam50’s auto framing feature automatically adjusts the camera’s zoom so that remote...
  • Page 16: Deploying The Rx50 Hardware

    RXV100 Deploying the RX50 Hardware If the RXV100-B40 bundle is purchased, the RX50 is included. Developed in partnership with Dolby®, the device serves as a peripheral speaker producing clear, natural-sounding voice quality regardless of acoustic room design (wall contour and surface material). Full-room pickup and...
  • Page 17: Configuring The Rxv100Hub

    After turning on the Hub for the first time, you’ll need to provide appropriate Teams rooms credentials for signing in and using the device; the License Terms page opens. Microsoft Software License Terms Agree to the terms and click Next. Version 1.9 RXV100...
  • Page 18 RXV100 Enter the Teams credentials and make sure Skype for Business and Microsoft Teams (default) is selected for ‘Supported meeting mode’. If you have an advanced sign-in or domain configuration, enter the details, select Next and then Finish; the device restarts; the MTR app attempts to sign-in with the credentials; once successfully authenticated, the app displays the signed-in state.
  • Page 19: Configuring Rxv100Hub Settings

    Configuring RXV100Hub Settings This section shows how to configure RXV100Hub settings.  To configure RXV100Hub settings: Log in as administrator as described before. Click More. Click the Settings icon and provide the Admin password (default is sfb) Version 1.9 RXV100...
  • Page 20 RXV100 Under the About menu, view and verify the information about the device and then exit. Click the Account menu, configure your Account and then exit Deployment Guide Document #: LTRT-18190...
  • Page 21 Deployment Guide 2. Configuring the RXV100Hub Click the Advanced menu, configure the Advanced settings and then exit. Click the Meetings menu and then configure the meetings settings. Version 1.9 RXV100...
  • Page 22 RXV100 Click the Device menu, configure device settings and then exit. Click the Coordinated Meetings menu, select the option if applicable, and then exit. Deployment Guide Document #: LTRT-18190...
  • Page 23 Deployment Guide 2. Configuring the RXV100Hub Click the Peripherals menu, configure the peripherals settings, and then exit. Click the Select a theme menu, from the dropdown select the theme of your choice, and then exit. Version 1.9 RXV100...
  • Page 24 RXV100 Click the Windows Settings menu, select the Administrator option and then log in as Admin (so that MTR can be added to the enterprise domain). The administrator account provides system-wide administration capabilities and is password protected. After successful validation, the administrator can manage the device.
  • Page 25: Troubleshooting

    Windows. (ii) If No, contact support or representative. No display on the external display Ensure an HDMI cable is properly connected to one of the HDMI OUT ports on the back of the Version 1.9 RXV100...
  • Page 26: Dialpad Is Not Visible

    RXV100 Ensure the HDMI cable is not faulty or loose Ensure the external display Video source is set to the correct source HDMI port Try to connect the HDMI cable to another HDMI OUT port in the back of the Hub...
  • Page 27: No Audio From The Speakers

    Deployment Guide 3. Troubleshooting No audio from the speakers Make sure the correct speaker is selected in the MTR Settings page.  Version 1.9 RXV100...
  • Page 28: Microphone Is Not Working

    RXV100 Microphone is not working Make sure the correct microphone is selected in MTR Settings.  Reset MTR credentials Refer to Section 1.1.2.3.  Hub does not present automatically when connected to a laptop/client device Make sure the HDMI IN port is properly connected in the back of the Hub with a compliant HDMI Cable Make sure Auto Screen Sharing is enabled in MTR Settings.
  • Page 29: Restoring The Rxv100Hub To Factory State

    F11 key on the keyboard. This will open the Windows Recovery Environment. Select “Troubleshoot” Select “Reset this PC” Select “Remove everything” Note: Recovery via “Keep my files” is not supported. Select “Just remove my files” Version 1.9 RXV100...
  • Page 30: Maintenance And Support

    The entire process may take a few hours. Once complete, the Hub will be restored to its original factory state. Please refer Initial Setup. 3.11 Maintenance and Support If you have a maintenance and support agreement with AudioCodes, you can download the device's latest software version from...
  • Page 31: Specifications

    10.1” touch screen (1920 x 1080 resolution, 320 nits) with 16:10 aspect Design display  ratio, 360-degree rotatable, anti-glare and smudge resistant 240.0 x 200.0 x 185.3 mm Dimensions (w x d x h)  9.45 x 7.87 x 7.30 in 2.47 kg/5.45 lbs Weight  Version 1.9 RXV100...
  • Page 32 RXV100 RX50 The following table shows the RX50 specifications. Table 4-2: RX50 Specifications Feature Details Supplementary features Call waiting, call hold, call transfer, conference call support, user  presence, status changes, call park, Microsoft Exchange integration G.711μ/a, G.729A/B, G.722, AEC, wideband acoustic EC, PLC, silence Audio features ...
  • Page 33: Rxvcam50

    Power Consumption  Store Temperature -10°C~+60°C  20%~90% Store Humidity  -10C°~+50°C Working Temperature  Working Humidity 20%~80%  220mm x 93.75mm x 56.5mm Dimensions  Indoor Application  Accessories User manual, USB3.0 cable, remote controller  Version 1.9 RXV100...
  • Page 34 Website: https://www.audiocodes.com/ ©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited.

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