AudioCodes RXV81 User's And Administrator's Manual
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AudioCodes RXV81 User's And Administrator's Manual

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User's & Administrator's Manual
AudioCodes High Definition IP Phones Series
RXV81 Microsoft Teams
Rooms on Android Video
Collaboration Bar
Version 1.18.349

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Summary of Contents for AudioCodes RXV81

  • Page 1 User's & Administrator’s Manual AudioCodes High Definition IP Phones Series RXV81 Microsoft Teams Rooms on Android Video Collaboration Bar Version 1.18.349...

  • Page 3: Table Of Contents

    Display Settings ......................... 42 5.1.2 Date & Time ........................44 5.1.3 Wi-Fi Settings ........................45 Configuring Wi-Fi ....................45 5.1.4 Camera ..........................47 Configuring Camera Frequency ................. 48 5.1.5 Bluetooth ..........................48 Version 1.18 RXV81 MTR on Android Video Collaboration Bar...
  • Page 4 RXV81 MTR on Android Video Collaboration Bar 5.1.6 Security ..........................49 5.1.7 Languages & input ......................51 5.1.8 Modify network ........................52 5.1.9 Calling ..........................55 5.1.10 DSCP ..........................56 5.1.11 Debugging .......................... 58 Log Settings | Collecting Logs ................59 Remote Logging ....................
  • Page 5 Contents List of Figures Figure 4-1: Home Screen ..........................26 Figure 4-2: Login when the RXV81 is in idle state ................... 26 Figure 4-3: Camera settings ..........................28 Figure 4-4: New meeting – Invite someone ...................... 29 Figure 4-5: New meeting – Enter the name of a person .................. 29 Figure 4-6: New meeting –...
  • Page 6 RXV81 MTR on Android Video Collaboration Bar This page is intentionally left blank. User's & Administrator's Manual Document #: LTRT-18251...
  • Page 7 This document is subject to change without notice. Date Published: Sept-14-2022 Trademarks AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks are property of their respective owners.
  • Page 8 RXV81 MTR on Android Video Collaboration Bar This page is intentionally left blank. User's & Administrator's Manual Document #: LTRT-18251...

  • Page 9: Introduction

    TV screen and meetings are controlled via the remote control (RC). In addition to standalone mode, the RXV81 can be used in ad hoc peripheral mode. In this mode, customers connect the RXV81 to a BYOD (Bring Your Own Device) (PC/laptop) running a UC client;...
  • Page 10 Enhance the meeting experience with centralized device management and monitoring from any location. Peripheral Mode.  The RXV81 can be used on an ad hoc basis as a USB A/V peripheral for any UC client. User's & Administrator's Manual Document #: LTRT-18251...

  • Page 11: Benefits

    Microsoft’s Teams admin center (TAC). Hardware Features The RXV81 can be used on an ad hoc basis as a USB A/V peripheral for any UC client  Wide-angle lens with 110° field of view (FoV) covers every seat in the meeting room. D: ...

  • Page 12: Specifications

    Security  media, AES256 Network Access Control: IEEE 802.1x  Built-in certificate  AudioCodes Device Manager, a plugin of AudioCodes One Voice Management  Operations Center (OVOC) Calendar integration (with meeting preview) and one click to join  Microsoft Teams...
  • Page 13 220V – 50Hz  Shortcut keys for administrators to manually perform recovery operations  Ad-Hoc Peripheral Mode allows connecting the RXV81 via USB to the  PC as a peripheral device (Feature in Preview) Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 14: Security Guidelines

    RXV81 MTR on Android Video Collaboration Bar Security Guidelines The RXV81 is an AudioCodes Native Teams Android-based device purpose-built and customized for Teams calling and meeting and designed to enhance security as part of the default use. Though customers might see Android-based systems as prone to security issues, security is much less a concern on devices that are purpose-built for Teams meeting and calling.

  • Page 15: Screen Lock

    AudioCodes Private Key The system software on the device is signed with AudioCodes private key – users can replace the complete software only with new software that is also signed by the AudioCodes private key. This prevents the user from replacing the complete OTA package of the device with any new system software unless this software has been fully signed by AudioCodes.

  • Page 16: Sandboxing

    AudioCodes Native Teams devices run Android which has integral procedures for protecting and securing user data. Device File System The device file system is encrypted on the RXV81 device – customers may enforce a policy of device encryption via Microsoft Intune. Debugging Interface The device leverages SSH as a debugging interface.

  • Page 17: Audiocodes Root Ca Certificate

    User's & Administrator's Manual 1. Introduction 1.5.4 AudioCodes Root CA Certificate -----BEGIN CERTIFICATE----- MIIDMTCCAhmgAwIBAgIBATANBgkqhkiG9w0BAQsFADAfMQwwCgYDVQQKEwNBQ0wx DzANBgNVBAMTBlJvb3RDQTAeFw0wMDAxMDEwMDAwMDBaFw0zMDAxMDEwMDAwMDBa MB8xDDAKBgNVBAoTA0FDTDEPMA0GA1UEAxMGUm9vdENBMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEA6GK495KUCXAm/UE17G4/cjnZN4LNaxYEYzbfZL0a EhgSKYt/LQ+iUcDhojsneusNgrcGkpwKklKsGsvGWmSRNULV01CW+TX2VJN73+hh V0uzhyOIYAUhbDaoqNM6Kp5b7sJ1ew4Ig9kfd/ma9Czl5koESLlw/inLj/r+rD96 mUcPElWrKspv7Qy4I14fsK/yMArixRopTL1munVVPpSFM9Jh8IY3JHyr5CQJXKKs EhGAJsnHaRqsR2Su3X/WtslgEF+cvP34pxhlhFL29nMfnaFATSS3rgGaFlSvl1ZS esLMqkWjp9cqGYrvt7K61sYnvMMb+o/KbWqVokXb+Fr7bwIDAQABo3gwdjAMBgNV HRMEBTADAQH/MB0GA1UdDgQWBBQDXySn9hz15lDraZ+iXddZGReB+zBHBgNVHSME QDA+gBQDXySn9hz15lDraZ+iXddZGReB+6EjpCEwHzEMMAoGA1UEChMDQUNMMQ8w DQYDVQQDEwZSb290Q0GCAQEwDQYJKoZIhvcNAQELBQADggEBAI0rUywommWWJnH3 JOfKiS3+VnX5hJITZymvWanMXUz/6FonHccPXEBYTrUYwhiWx3dwELAFXDFKkxMp 0KKWZ4F39cAOLRjqhzya+xUeeJ9HQZCXYAJ6XgvTfN2BtyZk9Ma8WG+H1hNvvTZY QLbWsjQdu4eFniEufeYDke1jQ6800LwMlFlc59hMQCeJTenRx4HdJbJV86k1gBUE A7fJT1ePrRnXNDRz6QtADWoX3OmN7Meqen/roTwvLpEP22nYwvB28dq3JetlQKwu XC4gwI/o8K2wo3pySLU9Y/vanxXCr0/en5l3RDz1YpYWmQwHA8jJIu8rxdhr+VNQ Zv6R/Ys= -----END CERTIFICATE---- Version 1.18 RXV81 MTR on Android Video Collaboration Bar...
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  • Page 19: Setting Up The Rxv81

    Cabling • Getting Started After mounting and cabling the RXV81 device as shown in the Deployment Guide, pair the supplied remote control with the RXV81. The instructions here show how to pair.  To pair the RC with the RXV81: After cabling, remove the RC from its packaging and insert the batteries supplied into it.
  • Page 20 RXV81 MTR on Android Video Collaboration Bar On the RC, simultaneously press and hold until RC and RXV81 are connected. Use the remote control to navigate to and select a language; the sign-in screen is displayed. User's & Administrator's Manual...

  • Page 21: Signing In

    Note: See the RXV81 Standalone Video Collaboration Bar Deployment Guide shipped with the product or available from AudioCodes for detailed information on how to sign in to the device. Users are provided by default with the option to sign in from any browser or smartphone with a prominent device code.
  • Page 22 RXV81 MTR on Android Video Collaboration Bar In the ‘Provision new devices’ window, you can either add the MAC address manually or upload a file. Manually add a device MAC address 1. From the Awaiting Activation tab, select Add MAC ID.
  • Page 23 1. Select a device from the Awaiting sign in tab. 2. Follow the instructions in Sign in a user, and then select Close. The tenant admin is expected to complete authentication on the device from any browser or smartphone. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...
  • Page 24 RXV81 MTR on Android Video Collaboration Bar When the tenant admin is signing in from Teams Admin Center, the user interface on the device is blocked to prevent other actions on the phone. User's & Administrator's Manual Document #: LTRT-18251...

  • Page 25: Getting Started

    Getting Started Note: See the RXV81 Standalone Video Collaboration Bar Deployment Guide shipped with the product or available from AudioCodes for information on how to synchronize the remote controller and the Teams application. The figure below shows AudioCodes’ remote controller.

  • Page 26: Modifying Camera Settings

    After long-pressing the remote controller’s camera button, a prompt to log in as the administrator is displayed before it proceeds to the Camera settings tab: Figure 4-2: Login when the RXV81 is in idle state User's & Administrator's Manual Document #: LTRT-18251...
  • Page 27 Note: • During a call, all users who are signed into the RXV81 – Admins and personal users - can change Camera settings, including the presets. All have the permissions required to do so. When the call ends, the RXV81 reverts to its preconfigured presets.

  • Page 28: Figure 4-3: Camera Settings

    RXV81 MTR on Android Video Collaboration Bar  To add a camera preset when in idle mode: Long-press the camera button to access Camera settings. Figure 4-3: Camera settings Navigate to and select Views to create a view; you can create up to three views.

  • Page 29: Starting A New Meeting

    User's & Administrator's Manual 4. Getting Started Starting a New Meeting Note: You can navigate and select in the RXV81 using the: • Remote controller -OR- Touch screen •  To start a new meeting: In the home screen shown in the preceding figure, navigate to and select the Meet Now option.

  • Page 30: Figure 4-6: New Meeting - Select The Name Of A Person

    RXV81 MTR on Android Video Collaboration Bar Figure 4-6: New meeting – Select the name of a person Invite someone else – or others – and then select Start meeting. Note: The server allocates a meeting ID number and sends an invite message to all participant devices.
  • Page 31 User's & Administrator's Manual 4. Getting Started Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 32: Dialing A Number

    RXV81 MTR on Android Video Collaboration Bar Dialing a Number You can manually dial someone’s phone number.  To dial a phone number: In the home screen, navigate to and select the Dial pad option. Figure 4-7: Dial pad Enter the digits of the destination to call and select Call.

  • Page 33: Enabling Proximity Join

    Enabling Proximity Join ‘Proximity Join’ allows you to discover and add a nearby, available Microsoft Teams Room, i.e., the RXV81, in this case, to any meeting. It’s also possible to accept the incoming meeting on the console of the room.

  • Page 34: Sharing A Whiteboard

    RXV81 MTR on Android Video Collaboration Bar Sharing a Whiteboard Teams meetings on the RXV81 allow participants to open a virtual whiteboard – a digital canvas - on which they can sketch, illustrate, collaborate, brainstorm, plan, and share perspectives with one another in real time.
  • Page 35 4. Getting Started View the following Microsoft Whiteboard initializing indication: View the Whiteboard in the Teams desktop application or in Teams client: Edit the Whiteboard; every participant with privileges can edit it. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 36: About Microsoft Teams

    RXV81 MTR on Android Video Collaboration Bar About Microsoft Teams Information about the Microsoft Teams application can be viewed by navigating to and selecting the Settings screen’s About option shown in the preceding figure. User's & Administrator's Manual Document #: LTRT-18251...

  • Page 37: Signing Out

    Navigate to and select Sign out in the Settings screen shown in the preceding figure.  Optionally, remote sign-out can be performed from Microsoft Teams admin center (TAC). Network administrators can provision the RXV81 from the TAC, remotely sign in, and also sign out. ...
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  • Page 39: Configuring Device Settings

    User's & Administrator's Manual 5. Configuring Device Settings Configuring Device Settings The section familiarizes you with the RXV81’s settings. RXV81s are delivered configured with their default settings. Customers can customize them to suit enterprise requirements. Note: Navigate and select options using the remote controller or touch screen.
  • Page 40 RXV81 MTR on Android Video Collaboration Bar Navigate to and select Device settings. Navigate to and select Device Administration. Log in as administrator. Note: Logging in as Administrator is required for debugging options. It’s password protected. Default: 1234. After logging in as Admin, you can log out | change password.
  • Page 41 • The default password can be changed per device from the GUI, or via bulk configuration of multiple devices using Microsoft’s TAC or AudioCodes’ Device Manager. Enter a password; you’re prompted to verify the password you entered and you’re provided the following criteria required for a strong password: The password length must be greater than or equal to 8.

  • Page 42: Configuring Device Admin Settings

    RXV81 MTR on Android Video Collaboration Bar Configuring Device Admin Settings After logging in as Device Administration as shown in the previous section, you can configure Device Administration settings: Display, Date & Time, Wi-Fi, Camera. 5.1.1 Display Settings Modify these settings to suit your preferences related to the look and feel of the user interface.
  • Page 43 User's & Administrator's Manual 5. Configuring Device Settings Navigate to and select Screen saver. Navigate to and select Off to switch it on and then choose the screen saver. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 44: Date & Time

    RXV81 MTR on Android Video Collaboration Bar 5.1.2 Date & Time Date and time are automatically retrieved from the deployed Network Time Protocol (NTP) server.  To configure Date & Time: Under ‘Device admin settings’, navigate to and select Date & Time.

  • Page 45: Wi-Fi Settings

    User's & Administrator's Manual 5. Configuring Device Settings 5.1.3 Wi-Fi Settings The RXV81 can connect to an Access Point via Wi-Fi. Note: See the Deployment Guide for detailed information on how to set up Wi-Fi.  To configure Wi-Fi settings: Under ‘Device admin settings’, navigate to and select Wi-Fi.
  • Page 46 RXV81 MTR on Android Video Collaboration Bar Parameter Description network/wifi/[0- 15]/identity Saves the identity for some authentication methods that need it, e.g., WPAPERSONAL, WPA2PERSONAL network/wifi/[0- 15]/anonymous_ identity Saves the anonymous identity for some authentication methods that need it, e.g., WPAENTERPRISE, WPA2ENTERPRISE, etc.

  • Page 47: Camera

    Navigate to and select Camera settings; the video stream is played and the following is displayed on the right side of the screen: Create and edit presets using PTZ control. For more information, see here. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 48: Configuring Camera Frequency

    ‘Proximity Join’ in parallel, the Bluetooth dongle provided with RXV81 bundles must be used. The dongle fully supports the remote controller and the ‘Proximity Join’ feature. Note that if your package does not include a dongle, you can contact AudioCodes to obtain one. After it’s inserted, the RXV81 must be restarted.

  • Page 49: Security

    User's & Administrator's Manual 5. Configuring Device Settings Navigate to and select Pair new device. 5.1.6 Security As a security precaution, the RXV81 can be locked and unlocked. The setting helps secure the device against breaches.  To secure the device: Under ‘Device admin settings’, navigate to and select Security.
  • Page 50 RXV81 MTR on Android Video Collaboration Bar Navigate to and select PIN. Enter a PIN, click Next and then navigate to and select Password; a screen like the preceding is displayed. Set the password (must also be at least four characters) and then again navigate to and select Next.

  • Page 51: Languages & Input

    This setting allows users to customize inputting to suit personal requirements.  To set language and input: Under ‘Device admin settings’, navigate to and select Languages & input. Navigate to and select Physical keyboard. Navigate to and select Show virtual keyboard. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 52: Modify Network

    RXV81 MTR on Android Video Collaboration Bar 5.1.8 Modify network This setting enables the Admin user to determine network information and to modify network settings.  To modify network settings: Under ‘Device admin settings’, navigate to and select Modify network.
  • Page 53 Manually (from the screen shown in the preceding figure). Allows you to configure ♦ the RXV81 with an HTTP proxy server. Configure the proxy hostname and proxy port and then navigate to and select Done. DHCP Option 252 (recommended). Option 252 provides a DHCP client with a URL ♦...
  • Page 54 RXV81 MTR on Android Video Collaboration Bar Cisco Discovery Protocol (CDP) is a Cisco proprietary Data Link Layer protocol Link Layer Discovery Protocol (LLDP) is a standard, layer two discovery protocol Allows you to configure ‘VLAN Interval’. ♦ 'VLAN interval' refers to CDP/LLDP advertisements' periodic interval. Default: 30 seconds.

  • Page 55: Calling

    ♦ Forwarded calls ♦ Delegated calls to configure the ringtone played to delegates. ♦ Block calls with no caller ID to block calls that do not have a Caller ID. ♦ Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 56: 5.1.10 Dscp

    RXV81 MTR on Android Video Collaboration Bar 5.1.10 DSCP The RXV81 Teams application supports DS (Differentiated Services) containing a differentiated Services Code Point (DSCP) value and an ECN (Explicit Congestion Notification) value, for monitoring Quality of Service (QoS). DSCP is part of the IP header that defines the type of routing service to tag outgoing voice packets originated from the device.
  • Page 57 User's & Administrator's Manual 5. Configuring Device Settings The figure below shows the recommended DSCP setting for Video. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 58: 5.1.11 Debugging

    RXV81 MTR on Android Video Collaboration Bar 5.1.11 Debugging Admin users can perform debugging for troubleshooting purposes.  To perform Debugging: In the Settings screen under ‘Device administration’, select Debugging. Use the following debugging features available to Admin users: •...

  • Page 59: Log Settings | Collecting Logs

    Navigate to and select Log Buffer Filter. Navigate to and select Current filter for logs.  To collect logs: Reproduce the issue Access Microsoft Admin Portal and under the Devices tab click the Diagnostics icon. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...
  • Page 60 RXV81 MTR on Android Video Collaboration Bar Note: The preceding figure is for illustrative purposes. It shows an AudioCodes phone. The same screen is displayed for the RXV81. Click the icon. Diagnostics User's & Administrator's Manual Document #: LTRT-18251...

  • Page 61: Remote Logging

    (not Teams application issues). Diagnostics via the Microsoft Admin Portal are saved to the device sdcard and collected after the event. Remote Logging via Syslog is different. The logs are collected in real time. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 62: Diagnostic Data

    To use the tool: Navigate to and select Diagnostic Data. Navigate to and select OK to confirm ‘Copy logs to sdcard’; the RXV81 creates all necessary logs and copies them to the its SD Card / Logs folder. Get the logs using SCP notation as follows: scp -r admin@host_IP:/sdcard/logs/ .

  • Page 63: Reset Configuration

    User's & Administrator's Manual 5. Configuring Device Settings Reset configuration Admin users can opt to ‘clean up’ their configuration history and return the RXV81 to an Out of Box Experience (OOBE). If the Teams app isn't running well, this might help. ...

  • Page 64: Launch Mobile Teams

    RXV81 MTR on Android Video Collaboration Bar Navigate to and select Copy Logs. Company portal logs are copied to: sdcard/Android/data/com.microsoft.windowsintune.companyportal/files/ To pull the logs, use ssh: scp -r admin@hosp_ ip:/sdcard/android/data/com.microsoft.windowsintune.companyportal/files/ Files are quite heavy so you may need to pull them one by one.

  • Page 65: Erase All Data (Factory Reset)

    Navigate to and select Erase all data (factory reset). Navigate to and select Reset Phone. Screen Capture By default, this setting is enabled. If disabled, the phone won't allow its screens to be captured. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...

  • Page 66: Remote Packet Capture

    RXV81 MTR on Android Video Collaboration Bar Remote Packet Capture The ‘rpcapd’ (Remote Packet Capture) network sniffer application allows the Admin user to analyze and debug Android traffic on their desktop PC using the app's integral SSH server. Traffic is captured using the Android OS feature VpnService. Wireshark sshdump tool is supported.

  • Page 67: Table 5-3: Recovery Operation Options Using The Reset Key

    All AudioCodes devices for Microsoft Teams have a reset key or a combination of keys on the keypad to reset it. The following figure shows the reset key on the rear panel of the RXV81. While the device is powering up, the network administrator can perform recovery operations by long-pressing the device’s reset key / two-key combination.

  • Page 68: Configuring User Settings

    RXV81 MTR on Android Video Collaboration Bar Configuring User Settings In the ‘Settings’ screen you can optionally configure the following User settings: Sound, Accessibility, Reboot and About (read-only). 5.3.1 Sound You can customize phone volume for a friendlier user experience.

  • Page 69: Reboot

    Under ‘User’, navigate to and select Reboot.  5.3.6 About The ‘About’ screen gives you quick access to information about the RXV81 deployment.  To access the About screen: Under ‘User’, navigate to and select About. Navigate to and select Status.
  • Page 70 RXV81 MTR on Android Video Collaboration Bar View the RXV81’s firmware information. User's & Administrator's Manual Document #: LTRT-18251...

  • Page 71: Updating Microsoft Teams Devices Remotely

    If they are, the user is notified and given an option to delay the update or apply it, nonetheless. The feature avoids disrupting users’ ongoing activities on their devices, such as calls. Version 1.18 RXV81 MTR on Android Video Collaboration Bar...
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  • Page 73: Replacing Remote Controller Batteries

    7. Replacing Remote Controller Batteries Replacing Remote Controller Batteries If the remote controller batteries run low, the RXV81 application notifies you about the issue. A notification is sent to the screen/TV as well as to AudioCodes’ Device Manager if battery voltage level falls low, indicating what percentage level remains unused.

  • Page 74: Restarting / Rebooting The Rxv81

    RXV81 MTR on Android Video Collaboration Bar Restarting / Rebooting the RXV81 The RXV81 sometimes needs to be restarted / rebooted, for example, after inserting the Bluetooth dongle.  To restart / reboot the RXV81: Long-press the remote controller’s power on/off button for about five seconds.

  • Page 75: Powering Down/Up The Rxv81

    Powering Down/Up the RXV81 The RXV81 can be powered down/up.  To power down the RXV81: Long-press the RXV81 back button for 12 seconds; the device is powered down.   To power up the RXV81: Long-press the RXV81 back button for 12 seconds; the device is powered up.
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  • Page 77: Supported Parameters

    8. Supported Parameters Supported Parameters Listed here are the configuration file parameters currently supported by Android-based Teams devices. They're in AudioCodes’ UC version format. The parameters are comprised of Microsoft configuration profile settings and AudioCodes’ device-specific parameters. general/silent_mode = 0 (default)/1 ...
  • Page 78 Website: https://www.audiocodes.com/ ©2022 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom and AudioCodes One Voice are trademarks or registered trademarks of AudioCodes Limited.

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