AudioCodes RXV100 Deployment Manual
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AudioCodes RXV100 Deployment Manual

Meeting room solution for microsoft teams
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Deployment Guide
AudioCodes RX Suite of Meeting Room Solutions
RXV100 Meeting Room Solution
for Microsoft Teams

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Summary of Contents for AudioCodes RXV100

  • Page 1 Deployment Guide AudioCodes RX Suite of Meeting Room Solutions RXV100 Meeting Room Solution for Microsoft Teams...

  • Page 3: Table Of Contents

    No audio from the speakers ..................33 Microphone is not working ..................... 34 Reset MTR credentials ....................34 RXV100 does not present automatically when connected to a laptop/client device ..34 5.10 Restoring the RXV100Hub to Factory State ..............35 5.11 Maintenance and Support ..................... 36 5.12 Customer Support ......................
  • Page 4 RXV100 List of Tables Table 2-1: RXV100Hub ..........................10 Table 6-1: RXV100Hub Specifications ......................37 Table 6-2: RX50 Specifications ........................38 Table 6-3: RXVCam50 Specifications......................39 Deployment Guide Document #: LTRT-18192...
  • Page 5 This document is subject to change without notice. Date Published: Dec-05-2021 Trademarks AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited All other products or trademarks are property of their respective owners.
  • Page 6 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18192...

  • Page 7: Before Getting Started

    Deployment Guide 1. Before Getting Started Before Getting Started Before you connect the RXV100, make sure:  A Microsoft Teams Rooms (MTR) account is created and licensed. Before installation, everything must be synchronized. The account is used to access the calendar as well as to accept or decline calendar invites for the Meeting Room.
  • Page 8 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18192...

  • Page 9: Rxv100 Components

    Windows) on Windows devices to bring meetings to life and deliver an optimal collaboration experience for everyone. RXV100 bundles are scalable and can be mixed and matched to various options per room requirements. For detailed information, see here. The core of the suite includes the RXV100Hub which offers smart control, share and...

  • Page 10: Rxv100Hub

    RXV100 RXV100Hub The core of the RXV100 is the RXV100Hub, shown in the figure below. Use the table as reference. Table 2-1: RXV100Hub Legend Description RGBW LED Lens Microphone (four) 10.1” Display Speaker Column Motion Sensor RGBW LED Lens 3.5 mm audio jack Power / Reset The RXV100Hub is based on the Lenovo ThinkSmart Hub certified for Microsoft Teams.

  • Page 11: Assembling The Rxv100Hub

    Deployment Guide 2. RXV100 Components 2.1.1 Assembling the RXV100Hub The RXV100Hub delivers a custom single cable management solution designed to cleanly run the cables off the tabletop while keeping all connections secure. Once connected, the back of the device will consist of the One Cable and the HDMI ingest cable.

  • Page 12: Getting Familiar With The Rxv100Hub Ports

    RXV100 2.1.1.1 Getting Familiar with the RXV100Hub Ports Use the figure below to familiarize yourself with the ports located on the RXV100Hub. 2.1.1.2 Connecting with One Cable the Red Side to the Hub Base  To connect the red side to the Hub base with One Cable: Lay the device on its side with the ports facing upward.
  • Page 13 Deployment Guide 2. RXV100 Components On the red side of the One Cable, slide the plastic cover down to reveal the block of connectors. Align the connectors labeled ‘Step 1’ and ‘Step 2’ to the ports on the base. Gently push the connectors into the corresponding ports, moving from right to left.

  • Page 14: Connecting Peripherals To The Block Side Of One Cable

    RXV100 2.1.1.3 Connecting Peripherals to the Block Side of One Cable  To connect peripherals to the block side of One Cable: Power, Internet Connections, in-room Displays, and Peripherals are connected to the Hub by using the ports on the Block Side of One Cable.

  • Page 15: Connecting The Tv Display To The Rxv100Hub

    Deployment Guide 2. RXV100 Components 2.1.1.6 Connecting the TV Display to the RXV100Hub The RXV100Hub features two HDMI ports located on the One Cable that can drive two external displays of up to 4k resolutions. Plan to connect at least one external display.

  • Page 16: Activating The Rxv100

    RXV100 2.1.2 Activating the RXV100 Two Windows accounts are by default built into the out-of-the-box RXV100:  ‘Skype’ user account  ‘Administrator’ account Skype is the default account from which the MTR app runs. It’s limited to running the MTR app.

  • Page 17: Logging In To Rxv100 As Windows Administrator

    2.1.2.3 Replacing Windows Administrator Password  To change the Windows Administrator password: Log in to the RXV100 as Windows Administrator (as shown in Section 2.1.2.2). Choose the Settings menu > Sign-in Options > Password. Change the password. Version N/A RXV100...

  • Page 18: Resetting The Rxv100

    If you need to sign out from the current MTR account, perform a device reset. Resetting the RXV100 is required to clear the MTR account credentials and peripheral settings. This only affects the Skype/MTR account. It doesn’t affect the Windows Operating System.

  • Page 19: Pairing The Rx50 With The Rxv100Hub

    After they’re paired, log in to the RXV100Hub as Administrator and set RX50 to be its default audio device. Note: It may take up to 90 seconds for the RXV100 and RX50 to show as paired after the RXV100 or RX50 is rebooted. Version N/A...
  • Page 20 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18192...

  • Page 21: Setting Up The Rxv100Hub

    After turning on the Hub for the first time, you’ll need to provide appropriate Teams rooms (MTR device) account credentials for signing in and using the device; the License Terms page opens. Microsoft Software License Terms Agree to the terms and click Next. Version N/A RXV100...
  • Page 22 RXV100 Enter the Teams credentials and make sure Skype for Business and Microsoft Teams (default) is selected for ‘Supported meeting mode’. If you have an advanced sign-in or domain configuration, enter the details, select Next and then Finish; the device restarts; the MTR app attempts to sign-in with the credentials; once successfully authenticated, the app displays the signed-in state.

  • Page 23: Configuring Rxv100Hub

    3. Setting up the RXV100Hub Configuring RXV100Hub This section shows how to configure RXV100Hub.  To configure RXV100Hub: Log in as administrator as described in Section 2.1.2.2. Click More. Click the Settings icon and provide the Admin password (default is RXV100MTR). Version N/A RXV100...
  • Page 24 RXV100 Under the About menu, view and verify the information about the device and then exit. Click the Account menu, configure your Account and then exit Deployment Guide Document #: LTRT-18192...
  • Page 25 Deployment Guide 3. Setting up the RXV100Hub Click the Advanced menu, configure the Advanced settings and then exit. Click the Meetings menu and then configure the meetings settings. Version N/A RXV100...
  • Page 26 RXV100 Click the Device menu, configure device settings and then exit. Click the Coordinated Meetings menu, select the option if applicable, and then exit. Deployment Guide Document #: LTRT-18192...
  • Page 27 The RXVCAM50 is not a Content Camera and should not be selected as one. Click Save and exit. Click the Select a theme menu, from the dropdown select the theme of your choice, and then click Save and exit. Version N/A RXV100...
  • Page 28 RXV100 Click the Windows Settings menu, select the Administrator option and then log in as Admin. The administrator account provides system-wide administration capabilities and is password protected. After successful validation, the administrator can manage the device. Deployment Guide Document #: LTRT-18192...

  • Page 29: Mtr Application And Windows Upgrade

    Devices that run the MTR app automatically update to an appropriate Windows 10 release during the nightly maintenance reboot. For more information about MTR application version support and Windows10 release support, go to: https://docs.microsoft.com/en-us/microsoftteams/rooms/rooms-lifecycle-support Version N/A RXV100...
  • Page 30 RXV100 This page is intentionally left blank. Deployment Guide Document #: LTRT-18192...

  • Page 31: Troubleshooting

    If Yes, there is no display hardware problem. Turn off the Hub by pressing the power button and turn it back on normally. If there is still no display, follow the steps outlined in to restore Windows. (ii) If No, contact support or representative. Version N/A RXV100...

  • Page 32: No Display On The External Display

    RXV100 No display on the external display Ensure an HDMI cable is properly connected to one of the HDMI OUT ports on the back of the Hub Ensure the HDMI cable is not faulty or loose Ensure the external display Video source is set to the correct source HDMI port...

  • Page 33: No Content Shown On The Second Display

    Make sure the correct speaker is selected in the MTR Setup page.  To set the RX50 as the default audio device: Under Peripherals, select AudioCodes RX50 as ‘Microphone for Conferencing’. Select AudioCodes RX50 as ‘Conferencing’ and ‘Default Speaker’. Click Save and Exit.

  • Page 34: Microphone Is Not Working

    Make sure the correct microphone is selected in MTR Setup page. Reset MTR credentials Refer to Section 2.1.2.4. RXV100 does not present automatically when connected to a laptop/client device Make sure the HDMI IN port is properly connected in the back of the Hub with a compliant HDMI Cable Make sure Auto Screen Sharing is enabled in MTR Settings.

  • Page 35: Restoring The Rxv100Hub To Factory State

    F11 key on the keyboard. This will open the Windows Recovery Environment. Select “Troubleshoot” Select “Reset this PC” Select “Remove everything” Note: Recovery via “Keep my files” is not supported. Select “Just remove my files” Version N/A RXV100...

  • Page 36: Maintenance And Support

    The entire process may take a few hours. Once complete, the Hub will be restored to its original factory state. Please refer Initial Setup. 5.11 Maintenance and Support If you have a maintenance and support agreement with AudioCodes, you can download the device's latest software version from...

  • Page 37: Specifications

    10.1” touch screen (1920 x 1080 resolution, 320 nits) with 16:10 aspect Design display ratio, 360-degree rotatable, anti-glare and smudge resistant  240.0 x 200.0 x 185.3 mm Dimensions (w x d x h) 9.45 x 7.87 x 7.30 in  2.47 kg/5.45 lbs Weight Version N/A RXV100...

  • Page 38: Rx50 Conference Phone

    RXV100 RX50 Conference Phone The following table shows the RX50 specifications. Table 6-2: RX50 Specifications Feature Details  Call waiting, call hold, call transfer, conference call support, user Supplementary features presence, status changes, call park, Microsoft Exchange integration G.711μ/a, G.729A/B, G.722, AEC, wideband acoustic EC, PLC, silence ...

  • Page 39: Rxvcam50

    5W (Max) Power Consumption  -10°C~+60°C Store Temperature  20%~90% Store Humidity  -10C°~+50°C Working Temperature  20%~80% Working Humidity  220mm x 93.75mm x 56.5mm Dimensions  Indoor Application  User manual, USB3.0 cable, remote controller Accessories Version N/A RXV100...
  • Page 40 Contact us: https://www.audiocodes.com/corporate/offices-worldwide Website: https://www.audiocodes.com/ ©2021 AudioCodes Ltd. All rights reserved. AudioCodes, AC, HD VoIP, HD VoIP Sounds Better, IPmedia, Mediant, MediaPack, What’s Inside Matters, OSN, SmartTAP, User Management Pack, VMAS, VoIPerfect, VoIPerfectHD, Your Gateway To VoIP, 3GX, VocaNom, AudioCodes One Voice and CloudBond are trademarks or registered trademarks of AudioCodes Limited.

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