Page 1 Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries. Using USA or CANADA models overseas is at your own risk and will void your warranty.
Page 2 3550-US-5.0 Shipment of the Fax Machine If for any reason you must ship your Fax Machine, carefully package the Fax Machine to avoid any damage during transit. It is recommended that you save and use the original packaging. The Fax Machine should be adequately insured with the carrier.
Page 3: Table Of Contents
Two Line Phone System ... 1-9 Converting Telephone Wall Outlets ... 1-9 Installing a Fax Machine, Two Line TAD and Two Line Telephone ... 1-10 Connecting Your Machine to a Multi Line System (PBXs) ... 1-10 Connecting to a Private Branch Exchange ... 1-11 Custom Features on Your Phone Line ...
Page 4 Interrupting the Timer and Polled Job ... 6-10 Canceling a Job ... 6-11 Setting the Overseas Mode ... 6-12 Setting Your Fax Machine for Multiple Resolution Transmission ... 6-13 Sending a Fax with an Electronic Cover Page Message ... 6-14 •...
Page 5 Can My Fax Machine Use Distinctive Ringing? ... 7-15 Can I Change the Setting Later? ... 7-15 How Will the Fax Machine Treat All Other Numbers? ... 7-15 How Does the Distinctive Ringing Function Work? ... 7-16 Flowchart of an Incoming Call ... 7-16 Which Phone Number Should I Register? ...
Page 6 Chapter 9. POLLING • • • Polling Another Fax Machine (Calling) ... 9-2 Setting Up Polled Waiting (Being Called) ... 9-2 Delayed Polling ... 9-3 Setting Up Polled Waiting with Super Quick-Scan ... 9-4 Sequential Polling ... 9-4 Chapter 10.
Page 7 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 C O N T E N T S Printing the All Dial List ... 11-3 Transmission Verification (Xmit) Report ... 11-4 Memory Status List ... 11-5 Chapter 12. REPLACING THE TONER CARTRIDGE AND DRUM UNIT Toner Empty Indicator ...
Page 8: Index
3500-US-5.0 How to Use This Owner’s Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, but you can utilize it to its fullest potential by taking some time to read this owner’s manual.
Page 9: Chapter 1. Setup & Preparation Before Use
This will cause a disruption of power and can wipe out information from the unit’s memory. Do not connect your fax machine to electrical outlets on the same circuit as large appliances or other equipment that might disturb the power supply.
Page 10: Packing List
3550-US-5.0 SETUP & PREPARATION BEFORE USE Packing List Please check to see that you have the following items: Telephone line cord Dust cover Handset curled cord Document tray Wire extension - Never install telephone wiring during a lightning storm. - Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
Page 11: Setting Up Your Fax Machine
3550-US-5.0 Setting up Your Fax Machine Follow these steps to set up your fax machine: STEP A. Attach the document and paper trays. Document tray STEP B. Install the Drum unit assembly(with Toner cartridge). 1 ) Unpack the drum unit assembly...
Page 12 3550-US-5.0 SETUP & PREPARATION BEFORE USE 2 ) Open the top cover of the fax machine until the latch clicks into place. 3 ) Holding the drum unit by its handles, insert it into the fax machine. 4 ) Close the top cover.
Page 13 3550-US-5.0 STEP C. Load Paper into the fax machine. 1 ) Hook the wire extension into the Multipurpose sheet feeder. 2 ) To install the paper, fan the paper well and then tap the leading edge of the pages on a flat surface so they are even.
Page 14: About The Recording Paper
N O T E • It is essential to use the dust cover for your fax machine to prevent dust from entering the drum unit and causing damage. • Using the dust cover on your fax machine will prolong the drum unit l i f e .
Page 15 Connect the power cord and turn on the power switch is located on the left side of your machine. When you connect the power cord and turn on the power switch, the fax machine’s display will show “01/01/1997 00:00”. While the machine is warming up, make sure the machine automatically ejects the starter sheet.
Page 16 3550-US-5.0 SETUP & PREPARATION BEFORE USE STEP F. Connect the telephone line. Telephone line cord * PC I/F jack is only for use with Multi-Function Link option. It you have not purchased this option, then ignore this jack. 1 - 8 Handset curled cord...
Page 17: Roll Over Phone Lines
“rolled over” to the next available phone line in a preset order. Your fax machine can work in a roll over system as long as it is the last number in the sequence so the call can not roll away. Do not put the fax machine on any of the other numbers.
Page 18: Installing A Fax Machine, Two Line Tad And Two Line Telephone
TAD. The most common connection is to put the fax machine on line 2. The back of the two line TAD must have two telephone jacks: one labeled L1 or L1 and L2 and the other labeled L2.
Page 19: Connecting To A Private Branch Exchange
If you have Call Waiting, Ring Master, Voice Mail, an Answering Service, Alarm System or any other custom calling feature on your telephone line it may create a problem in the operation of your fax machine. SETUP & PREPARATION BEFORE USE...
Page 20: Chapter 2. The Control Panel Keys
3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2. THE CONTROL PANEL KEYS 2 - 1...
Page 21: Telephone Area
3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 TELEPHONE 3550 1. Number Keys These twelve keys are used to dial phone and fax numbers (see page 5-1), and also can be used as an alphanumeric keyboard for entering information into the fax machine. (See page 3-7~8.) 2.
Page 22: One-Touch Area
3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 THE CONTROL PANEL KEYS ONE-TOUCH 3550 7. One-Touch Dial Keys These 20 keys give you instant access to previously stored phone numbers. (See page 4-4~5, 5-1.) Shift 10. Shift This key is used to access the “21” through “40”...
Page 23: Lcd & User Setup Area
(On-Screen Programming). (See page 3-1.) 16. Set This key is used for storing a function setting into the fax machine. (See page 3-2.) 18. Function This key accesses the function and programming mode (OSP), so you can alter various settings.
Page 24 THE CONTROL PANEL KEYS c LCD & USER SETUP AREA 3550 19. Mode This key is used to specify how the fax machine should handle incoming calls. (See page 7-1.) 21. Resolution This key is used to set the resolution requirements when sending a fax.
Page 25: Chapter 3. How To Use On-Screen Programming (Osp) And Help Key
Since your fax programming is done on the LCD, we created step-by-step on-screen prompt messages to help you program your fax machine. All you have to do is follow the prompt instructions as they guide you through the function menu selections and programming options and settings.
Page 26: Alternating Displays For On-Screen Programming (Osp)
Function Selection Table Function Selection Table If you have a basic understanding of how to program a fax machine, you can perform most of the programming settings without the Owner’s Manual. To help you understand the function selections, options, and settings that are found in your fax programs, we have the following Function Selection Table.
Page 27 3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one Level two function function 4. CONTRAST 1 . TEMP. (TEMPORARY) 5. RESOLUTION SETTINGS 6. OVERSEAS MODE 7. COVERPAGE 2 . CANCEL See page 11-1 for 3 . PRINT a list of reports.
Page 28 3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one Level two function function 1. SMOOTHING 2. BEEPER 3. COVERPG ON/OFF 4. ERROR RE-TX 5 . USER OPTIONS 5. REDUCTION 6. RCD PAPER 7. TONER SAVE 8. SLEEP MODE 9.
Page 29 3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY Level one Level two function function 1. TONE/PULSE 2. RING DELAY 3. SPEAKER VOLUME 6 . TEL 4. F/T RING OPTIONS TIME 5. RING VOLUME 6. DISTINCTIVE 7. CALLER ID 1.
Page 30: Coverpage
ON/OFF You can choose either PAGING, FAX FORWARDING or OFF. PAGING ON will cause the fax machine to page you when it receives a fax message. FAX FORWARDING ON will cause the fax machine to send any stored faxes that are received to another predetermined fax number.
Page 31: Help Key
When you are setting certain functions, such as the Station ID, you the character you want. the character you want. will have to enter text into your fax machine. once Let’s say that you want to enter the initials “BR”. Follow the example on the next page.
Page 32: How To Enter Special Characters, Symbols And Punctuation Marks In Function Mode
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY KEYS TO PRESS 1. Press 2 twice to enter the letter B. 2. Press 7 three times to enter the letter R. 3. Press Set. 1. If you want to enter a blank space, press X (right arrow) twice. 2.
Page 33: How To Set The Sleep Time
3550-US-5.0 HOW TO USE ON-SCREEN PROGRAMMING (OSP) AND HELP KEY How to Set the Sleep Time How to Set the Sleep Time How to Set the Sleep Time How to Set the Sleep Time How to Set the Sleep Time Sleep mode reduces power consumption when the machine is idle.
Page 34: Chapter 4. Telephone Function Settings
The initial setting on your fax machine for the beeper is LOW. If you do not want the beeper on, select OFF, and if you want it loud, select HIGH.
Page 35: Setting The Date And Time
Setting the Date and Time Your fax machine shows the date and time on the display and prints it on every fax page you send. You can set the date and time in function mode. KEYS TO PRESS 1 .
Page 36: Setting The Station Id
You will be prompted to enter your name or company’s name. 8 . Enter your name by using the number keys (up to 20 characters). Example: BROTHER. Refer to the section “How to Enter Text in Function Mode” on pages 3-7~8. 4 - 3...
Page 37: Storing One-Touch Dial Numbers
To program this information into your fax machine, complete the steps on the previous page. Storing One-Touch Dial Numbers You can dial numbers automatically by storing telephone or fax numbers as One-Touch dial numbers.
Page 38 3550-US-5.0 TELEPHONE FUNCTION SETTINGS 5 . Enter a number (up to 20 digits). Example: 14155551212. 6 . Press Set. You will be prompted to enter the name or company associated with this number. 7 . Enter the name by using the number keys (up to 15 characters).
Page 39: Types Of Numbers
3550-US-5.0 Types of Numbers When you store a number as a One-Touch or as a Speed-Dial number, you have a choice of choosing the type of number. There are 4 options: 1 . FAX (A fax number). 2 . TEL (A telephone number). 3 .
Page 40 11-3~4.) This list will contain the type of number: FAX, TEL, F/T, or CHAIN. 2 . Even if there is a loss of electrical power to your fax machine, the telephone and fax numbers you have stored will not be lost.
Page 41: Numbers (During Step
Reception and Memory Transmission will be lost when the power is disconnected. Helpful Hints If your fax machine is connected to a PBX, you may have to insert an additional number before each fax or telephone number to access an outside line.
Page 42 Speed-Dial numbers, and the One-Touch keys for One-Touch numbers.) 7 . Press Set. 8 . Enter the group’s name. Example: ALL BROTHER. 9 . Press Set. 1 0. Press Stop to return to the date and time. Helpful Hints See page 6-8 for Broadcasting procedure.
Page 43: Chapter 5. Using The Unit As A Telephone
3550-US-5.0 5. USING THE UNIT AS A TELEPHONE Your fax machine can be used to make regular telephone calls. You can dial numbers manually, by pressing the number keys, or by using One-Touch or Speed-Dialing. Manual Dialing 1 . Pick up the handset, or press Hook.
Page 44: Searching The Telephone Index
3550-US-5.0 USING THE UNIT AS A TELEPHONE Searching the Telephone Index Once you have stored a name and number as a One-Touch number or as a Speed-Dial number, you can search for that name alphabetically using the Telephone Index. You can dial a number directly from the Telephone Index.
Page 45: Chapter 6. Sending Faxes
3550-US-5.0 6. SENDING FAXES DOCUMENT The Size of Your Documents 216mm (8.5") Maximum The size of the documents you want to send by fax should not be larger (or smaller) than your fax machine can accommodate. The documents should each be between 5.8 and 8.5 inches (148 and 216 mm) wide and between 3.9 and 35.4 inches (100 and 900 mm) long.
Page 46: The Auto Document Feeder (Adf)
3550-US-5.0 SENDING FAXES The Auto Document Feeder (ADF) The Auto Document Feeder (ADF) automatically feeds documents (up to 30 pages) into the fax machine, one at a time. The thickness and weight of the documents should fall into the following categories: Thickness: For one sheet: 2.8 x 10 For multiple sheets: 2.8 x 10...
Page 47: Setting The Contrast
3550-US-5.0 Setting the Contrast The fax machine has automatic contrast control, but if you are sending or copying a document that is very light or very dark, you may want to set the contrast yourself. Use SUPER LIGHT to send a very light document.
Page 48: B) Basic Fax Transmissions
When or if you want to then send a fax, ask the person on the other line to press Start on his/her fax machine and when you hear fax tones you can press Start to begin sending your fax.
Page 49: Sending A Fax Manually
The fax machine automatically will redial the number 3 times at 5 minute intervals before giving up. When you press the Redial/Pause key (manual redialing), the fax machine will redial the last number that was dialed.
Page 50: Optional Settings When You Send A Fax Manually
• Call Reservation (See page 6-18~19.) Printing Page Headers Your fax machine can print a page header on the top of every fax you send. It is printed on the receiving party’s fax paper. It contains the date and time of transmission, your fax number and name (Station ID), and page number.
Page 51: If You Get A Memory Full Message When Trying To Send A Fax By Using Super Quick-Scan
You can use the timer to send documents at a later time (up to 24 hours later). When the preset time is displayed, accept it or enter a new time if needed. Your fax machine also will produce a report, the “Delayed Sending Report”, after the fax is sent. You can set up to three different documents for delayed transmission.
Page 52: Broadcasting
Dialing, and group numbers.) * If the line is busy or for some other reason a connection could not be made while broadcasting, the fax machine will redial the number automatically. (See page 6 - 5 . ) * If the memory is full, press Stop to abort the job or press Start to send the portion that is in the memory (if more than one page has been scanned.) (See page 6-7.)
Page 53: Sending By Multiple Transmissions
3 . Enter the One-Touch, Speed- Dial, or group number, one after the other. Example: Group number. 4 . Press Start and the fax machine will read the documents into memory, and then start sending faxes to all the numbers you entered.
Page 54: Interrupting The Timer And Polled Job
(see page 9-2~3) by “interrupting” it. When you interrupt the Timer to send a “new” set of documents, the fax machine does not automatically redial the number if it was busy. Also, you can not use the function mode if you have interrupted the Timer or Polled Waiting.
Page 55: Canceling A Job
3550-US-5.0 7 . After the transmission is finished, place the “old” documents back into the feeder. 8 . Press Function and 0 to restore the timer. Canceling a Job Use the Cancel Job function to permanently remove scheduled tasks such as Polling or Polled Waiting (see page 9-2~3) and Timer (Delayed Transmission) (see page 6-7~8) from your fax machine.
Page 56: D) Fax Transmission Options
3550-US-5.0 SENDING FAXES TRANSMISSION Setting the Overseas Mode If you experience difficulty with sending faxes overseas, you may want to use the Overseas mode. Using the Overseas mode is an effective way to send faxes overseas. KEYS TO PRESS 1 . Insert the documents into the feeder.
Page 57: Setting Your Fax Machine For Multiple Resolution Transmission
3550-US-5.0 Setting Your Fax Machine for Multiple Resolution Transmission This is a temporary setting for the current transmission job only. You can set the resolution of the documents you send by pressing Resolution. Once you set the resolution, all the pages will be sent at the same resolution.
Page 58: Sending A Fax With An Electronic Cover Page Message
3 . U R G E N T 4 . CONFIDENTIAL 5 . (Your own customized comment). 6 . (Your own customized comment). 6-14 FAX TRANSMISSION OPTIONS 15:25 === COVER PAGE === NJ OFFICE FAX:14155551212 BROTHER FAX: 4155554444 TEL: 4155554445 03 PAGE[S] TO FOLLOW FOR YOUR INFORMATION...
Page 59: Customizing Your Cover Page Comment
3550-US-5.0 Customizing Your Cover Page Comment You can customize the comment on your Cover Page as follows: KEYS TO PRESS 1 . Press Function. 2 . Press 7. 3 . Press 6. 4 . Press Z (left arrow) or X (right arrow) to select 5 or 6 where you wish to store a comment.
Page 60: To Always Send A Cover Page
3550-US-5.0 SENDING FAXES To Always Send a Cover Page If you often send an automatic Cover Page, you can set it to ON to avoid having to set up the details of the Cover Page each time. Here is how you can switch the setting for the automatic Cover Page to ON or OFF: KEYS TO PRESS 1 .
Page 61: Sending A Fax When The Cover Page Is On
3550-US-5.0 Sending a Fax When the Cover Page Is ON KEYS TO PRESS 1 . Insert the documents into the feeder. The display will say COVERPAGE ON for one second. 2 . Enter the fax number. 3 . Press Start. Your machine transmitting the Cover Page and...
Page 62: Sending A Fax With Call Reservation (Talking To The Receiving Party After Fax Transmission.)
You can send a fax and then talk to the recipient using the Call Reservation feature. After your fax has been printed on the receiving end, the receiving fax machine will ring as if it were receiving a telephone call. If the recipient picks up the handset, your fax machine will ring. Then you can pick up your handset and start a conversation.
Page 63: Printing The Call Back Message
15:25 === CALL BACK MESSAGE === NJ OFFICE FAX: 14155551212 BROTHER [FAX] 4155554444 THE DISPLAY WILL SHOW: 0 9 / 1 2 / 1 9 9 6 1 . T E M P . S E T T I N G 3 .
Page 64: Ecm (Error Correction Mode)
3550-US-5.0 SENDING FAXES ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for the machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their integrity.
Page 65: Next-Fax Reservation
3550-US-5.0 Next-FAX Reservation You can use Next-FAX Reservation for sending a fax when the fax machine is busy receiving or transmitting from memory. This function saves you from having to wait until the incoming fax has printed or the fax stored in memory has finished transmission. To use the Next-FAX Reservation feature, insert the documents as you normally would and follow a few other simple steps.
Page 66: Chapter 7. Receiving Faxes And Other Calls
D D D D D evice or machine) *NOTE: • In TAD mode the Ring Delay and F/T Ring Time settings on the fax machine do not In TAD mode the Ring Delay and F/T Ring Time settings on the fax machine do not...
Page 67: Manual Reception (Manual Mode)
Setting the Ring Delay Setting the Ring Delay Setting the Ring Delay Setting the Ring Delay You can set the number of rings before the fax machine will answer the line. KEYS TO PRESS 1. Press Function. 2. Press 6.
Page 68: The F/T Switch (Fax/Telephone Mode)
The F/T Switch (Fax/Telephone Mode) When you share one line for your telephone and fax machine, in the F/T switch mode, the fax machine can determine whether an incoming call is a fax or a telephone call. (See Chart below.)
Page 69: Setting The F/T Ring Time
Setting the F/T Ring Time You can specify the maximum time you want the fax machine to ring (double ring) to notify you after it has answered a telephone call; there are four predefined settings: 10, 20, 30, or 60 seconds.
Page 70: Setting The Size Of The Recording Paper
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS Setting the Size of the Recording Paper Setting the Size of the Recording Paper Setting the Size of the Recording Paper Setting the Size of the Recording Paper Setting the Size of the Recording Paper There are three different settings for the size of the recording (printing) paper.
Page 71: Printing A Reduced Copy Of The Incoming Document
3550-US-5.0 BASIC SETUP TO RECEIVE FAXES Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document Printing a Reduced Copy of the Incoming Document You can avoid separating data even if the document is longer than the recording paper by using this function to print a reduction of the document.
Page 72: Selecting The Ratios Of Fixed Reduction
If the multipurpose sheet feeder is empty, the LCD will display the message CHECK PAPER. Then please add more recording paper. (See page 1-5~6.) Your fax machine will store incoming faxes in its memory automatically if it runs out of paper. The contents of the memory will be printed automatically when you replace the new recording paper.
Page 73: Setting The Print Density
3550-US-5.0 BASIC SETUP TO RECEIVE FAXES Setting the Print Density Setting the Print Density Setting the Print Density Setting the Print Density Setting the Print Density You can set print conditions with the following steps. Press Z (left arrow) to make the print lighter and X (right arrow) to make the print darker .
Page 74: Speaker Volume
Speaker Volume There are three settings available for the Speaker Volume, OFF, LOW, or HIGH. This setting controls the loudness of the fax machine’s speaker, which is connected to the phone line. The initial setting is LOW. KEYS TO PRESS 1.
Page 75: B) Remote Activation
If you answer a call that is a fax message, you can use the Remote Activation Code to make your fax machine take over the call. If your fax machine answers a telephone call that is for you, you can use the Remote Deactivation Code to pick up the call at an extension phone. (You do not need a code to take over a call at the fax machine.) You must use a touch tone phone.
Page 76: Using The Activation Code
To take over the call at the fax machine: Pick up the handset of the fax machine and talk to the caller as usual. If no one is there or someone is trying to send you a manual fax, press the Start key and replace the handset. Your fax machine will display RECEIVING and print the incoming fax message.
Page 77: Changing And Registering Remote Codes
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS Changing and Registering Remote Codes Changing and Registering Remote Codes Changing and Registering Remote Codes Changing and Registering Remote Codes Changing and Registering Remote Codes KEYS TO PRESS 1. Press Function. 2. Press 7. 3.
Page 78: C) Connecting A Telephone Answering Device (Tad)
When you have a Telephone Answering Device on the fax phone line, the TAD will answer all the incoming calls. Your Brother fax machine will listen in on the line for fax CNG tones. If it hears them, it will take over the call and receive the fax message. If it does not hear fax tones, it will let the TAD continue playing the outgoing message so the caller can leave a voice message.
Page 79: Flowchart Of External Tad Reception
The TAD must be plugged into the back of the fax machine in the jack labeled EXT. Your fax machine can not work properly if you plug the TAD into a wall jack. Follow these steps: 1. Plug the telephone line cord from the wall jack into the back of the fax machine in the jack labeled LINE.
Page 80: D) Distinctive Ringing
Manual mode. You can plug the telephone answering device into either the EXT jack of the fax machine or into a separate phone jack. If the TAD is in the EXT jack, you will not hear the first two rings on the TAD. The TAD must be set to its maximum number of rings (at least 4 ring cycles).
Page 81: How Does The Distinctive Ringing Function Work
When Distinctive Ringing is ON, you will not hear the first two rings of all incoming calls on the fax machine. Extension phones will ring as usual. If the fax machine recognizes the ring pattern, all ringing will stop and the fax machine will answer and automatically receive the fax message.
Page 82: Setting The Distinctive Ringing Function
This procedure is in two parts: First, you must put the fax machine in SET mode; D/R SET MODE will be on the display screen. Second, you must wait for a friend to call the distinctive ringing number so you can register the ringing pattern.
Page 83: How To Turn The Distinctive Ringing Function On Or Off
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS 8. Press Start to set. Check that the display says REGISTERED. (If the other number was called, press Stop to cancel.) 9. Hang up the handset. After you complete this one-time setup: 1. The Distinctive Ringing function automatically will be changed from SET to ON. Distinctive Ringing operates in Manual mode, so you must keep the Fax and F/T lights turned Ringing operates in Manual mode, so you must keep the Fax and F/T lights turned Ringing operates in Manual mode, so you must keep the Fax and F/T lights turned...
Page 84: E) Caller Id
• If PRIVATE CALL appears on the Display, it means the caller intentionally blocked the transmission of his/her ID. • If no caller ID was transmitted to your fax machine, CALL PICKUP will remain on the display. NOTE: Please set the number of rings to more than 02 to use Caller ID. If you set the number...
Page 85: The Caller Id Is Stored In Your Machine's Memory
3550-US-5.0 RECEIVING FAXES AND OTHER CALLS The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The Caller ID is Stored in Your Machine’s Memory The machine can store a maximum of the last 30 incoming caller IDs in the memory, along with the time and date of reception.
Page 86: Clearing A Caller Ids Stored In Memory
KOUJI TAKEYAMA 5551234 5551010 SMITH SHARON 5550101 JONES JENNIFER 1 5 : 2 5 R E P O R T S START : 09/12/1996 14:05 : BROTHER : 908-469-4547 : 908-356-8880 COMMENT TEL RX TEL RX TEL RX TEL TX...
Page 87: F) Receive Password
• RX means your machine received a fax message (except Polling or Call Reservation). • TEL means you answered a telephone call at your fax machine, external TAD or external phone. • BLANK means the call was not answered or you answered on an extension phone.
Page 88: Chapter 8. How To Use The Copy Function
Use this function to make a single copy or multiple copies. When making copies, make sure the text or image on the original document is not too close to the edge. Your fax machine can not read anything closer than 1/8 inch (4 mm) from the edge of the paper. Original documents should be straight and not wrinkled or they may jam.
Page 89: Making Multiple Copies
3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 Making Multiple Copies KEYS TO PRESS KEYS TO PRESS KEYS TO PRESS KEYS TO PRESS KEYS TO PRESS 1 . Insert the documents face down into the feeder. 2 . Press Copy. 3 . Enter two digits for the number of copies you want using the number keys (Max.
Page 90: What To Do When You Get A Memory Full Message While Making Copies
3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 HOW TO USE THE COPY FUNCTION 5 . Enter two digits for the number of copies you want, using the number keys (Max. 99 copies). Example: 05 6 . Press Copy or just wait for 5 seconds.
Page 91: Chapter 9. Polling
2 . If you want others to pay for the cost of the call: Ask them to poll your fax machine for documents they want, and have them fax any documents that you want.
Page 92: Polling Another Fax Machine (Calling)
3550-US-5.0 POLLING Polling Another Fax Machine (Calling) Once you have set up polling, as described below, and the other party has set their fax machine to POLLED WAITING, you can receive their documents automatically. KEYS TO PRESS Make sure no documents are in the feeder.
Page 93: Delayed Polling
1 0 . Press Stop. 1 1.Enter the fax number. Example: One-Touch dialing. 1 2.Press Start. The fax machine will wait until the specified time to call. POLLING P O L L I N G : O F F SELECT &...
Page 94: Setting Up Polled Waiting With Super Quick-Scan
3550-US-5.0 POLLING Setting Up Polled Waiting with Super Quick-Scan Before pressing Start, press Super Q.Scan so you can store your polled waiting document in the memory. If you use Super Q.Scan to place the Polled Waiting documents into the memory, they will not be erased automatically after they are polled.
Page 95: Chapter 10. Remote Fax Options
3550-US-5.0 10. REMOTE FAX OPTIONS Since the machine can store incoming data as well as print it, you can use the convenient FAX Forwarding, Paging and Remote Retrieval functions. Setting Up Fax Storage Setting Up Fax Storage Setting Up Fax Storage Setting Up Fax Storage Setting Up Fax Storage Set this function to “ON”...
Page 96: Paging/Fax Forwarding
The fax is stored in the memory. Fax Forwarding function is activated. The registered fax forwarding number is dialed. Once connected the machine sends the fax tone to another fax machine. The machine sends stored fax from the memory to forwarding location. NOTICE...
Page 97: Setting Up Paging (Registering The Paging Number)
6. Enter a paging number up to 20 digits (this is the telephone number of your pager), followed by two # signs. Do not include the area code if it is the same for your fax machine and pager. Example: 18002844329##. 7. Press Set.
Page 98: Setting Up Fax Forwarding (Registering The Fax Forwarding Number)
3550-US-5.0 REMOTE FAX OPTIONS The PIN (Personal Identification Number) you enter depends upon the type of paging company you use. There are generally two types of paging companies... 1 ) Satellite Pagers: In this case we recommend you enter your actual satellite PIN# plus your return fax telephone/fax number (or special alpha message).
Page 99: What Is Remote Control Access
3550-US-5.0 6. Enter a fax forwarding number up to 20 digits. Example: 18005551234. 7. Press Set. 8. Press Stop to exit. What Is Remote Control Access? What Is Remote Control Access? What Is Remote Control Access? What Is Remote Control Access? What Is Remote Control Access? When you leave your home or office, you will turn on your FAX STORAGE to receive fax messages.
Page 100: How To Use Remote Access And Control Codes
Access Code 159* (factory setting). (See page 10-5.) 4. If you hear a long beep, it means your machine has received fax message(s). If you do not hear a long beep, it means your fax machine did not receive message(s).
Page 101: Remote Control Commands
Remote Control Commands Remote Control Commands Remote Control Commands Remote Control Commands Remote Control Commands You can control your fax machine with the following remote control commands. Remote control command Changing Fax Forwarding /Paging setting 1 OFF 2 Fax Forwarding 3 Paging 4 FAX FWD No.
Page 102: Retrieving The Memory Status List And Fax Messages Remotely
Retrieving the Memory Status List and Fax Messages Remotely From a remote fax machine, you can retrieve your Memory Status List to see if you have any stored fax messages in the memory. Then you can retrieve all or only specified fax messages that are on the list.
Page 103: Chapter 11. Printing Reports And Lists
3550-US-5.0 11. PRINTING REPORTS AND LISTS You can print the following lists and reports under function item 3. PRINT REPORTS. Level one function 1. ACT. REPORT 2. ALL DIAL 3. TEL. INDEX 4. COVERPAGE 5. CALL BACK MSG 3 . PRINT REPORTS 6.
Page 104: How To Print Reports And Lists
3550-US-5.0 PRINTING REPORTS AND LISTS How to Print Reports and Lists All the reports and lists may be printed as follows: KEYS TO PRESS 1 . Press Function. 2 . Press 3. 3 . Press the number of the level two function you wish to print.
Page 105: Printing The All Dial List
334-5566 14155551212 @:CHAIN PRINTING REPORTS AND LISTS 3 . I N T E R V A L ACTIVITY REPORT TIME : 09/12/1996 19:45 NAME : BROTHER DURATION PAGE(S) 04:23 20 CV CA 01 CV CA : POOR LINE CONDITION : COVERPAGE...
Page 106: Transmission Verification (Xmit) Report
Example: ON. 5 . Press Set. 6 . Press Stop to exit. 11-4 ALL DIAL LIST TIME : 09/12/1996 15:25 NAME : BROTHER : 4155554444 : 4155554445 DESTINATION GROUP BROWNE M. W. COMPANY TOKYO OFFICE...
Page 107: Memory Status List
1) 23:45 REDIAL WAITING POLLING WAITING FAX FORWARD NUMBER MEMORY AVAILABLE FREE PRINTING REPORTS AND LISTS TRANSMISSION VERIFICATION REPORT TIME : 09/12/1996 15:25 NAME : BROTHER 09/12 15:24 NJ OFFICE 00:00:45 COVERPAGE STANDARD MEMORY STATUS LIST TIME: 09/12/1996 15:25 NAME: BROTHER...
Page 108: Replacing The Toner Cartridge And Drum Unit
• Discard the used toner cartridge according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the toner cartridge tightly so toner powder does not spill out of the cartridge. When discarding used toner cartridges, keep them separate from domestic rubbish.
Page 109 3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Follow these steps to replace the toner cartridge: : ON : OFF Top cover Drum unit Inside of the machine 1 ) Turn off the power switch and unplug the power cord. 2 ) Open the top cover.
Page 110 • You can use only a genuine Brother toner cartridge (TN- 5000PF series), which is specially formulated to ensure top print quality. Using another brand of toner cartridge could...
Page 111 3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Toner cartridge Toner cartridge Drum unit Drum unit Drum unit 6 ) Gently rock the toner cartridge from side to side five or six times. 7 ) Slide the new toner cartridge into the opening on the right hand side of the drum unit.
Page 112: Replacing The Drum Unit
3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Replacing the Drum Unit The machine uses a drum unit to create the print images on paper. If the display shows CHANGE DRUM, it indicates the drum unit is nearly at the end of its life. We recommend you prepare a new drum unit to replace the current one.
Page 113 NOTE: • Discard the used drum unit according to local regulations. If you are not sure of them, consult with Brother Customer Service. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separated from domestic rubbish.
Page 114 3550-US-5.0 REPLACING THE TONER CARTRIDGE AND DRUM UNIT Drum unit Do NOT remove starter sheet 7 ) Reinstall the toner cartridge into the new drum unit. For more information, see “Replacing the Toner Cartridge” on page 12-1~4. Drum unit 12-7 6 ) Gently rock the new drum unit side to side five or six times.
Page 115: Regular Maintenance And Troubleshooting
Regular Maintenance Regular Maintenance You can keep your fax machine in optimum condition by cleaning it on a regular basis. It is a good idea to replace the toner cartridge and the drum unit during this routine. Avoid using thinners or other organic solvents to clean the machine and do not use water.
Page 116: Cleaning The Drum Unit
13-2 WARNING Tonner sensor Scanner window WARNING Just after you have used the fax machine, some internal parts of the machine are extremely HOT! cover of the machine, never touch the shaded parts shown in the diagram to the left.
Page 117: Repacking And Shipping The Machine
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 2. Clean the primary corona wire inside the drum unit by gently sliding the tab from right to left several times. 3. Return the tab to the home position ( mark position) before reinstalling the drum unit. If you do not position the tab at the home position, printed pages may have vertical stripes.
Page 118 3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 4. Place the drum unit and toner cartridge assemply into the zip lock bag and seal the bag completely. 5. Close the top cover. Remove the wire extension, document tray, paper tray, dust cover and handset and pack them.
Page 119: Paper Jams
Paper Jams Paper Jams Your fax machine will sound an alarm if the document jams while going through the feeder or if the recording paper becomes stuck. The display will show DOCUMENT JAM or PRINTER JAM. Fixing a Document Jam...
Page 120 3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING 1. 1. 1. 1. 1. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder. Clearing a Paper Jam in the Multipurpose Sheet Feeder.
Page 121: Optional Memory Board
Model Name Model Name Model Name Model Name FAX 3550 300 KB (30 Pages) Brother chart standard resolution MMR coding method. <When copying> <When copying> <When copying> <When copying> <When copying> Additional memory will allow you to sort multiple copeies (Max. 60 pages)
Page 122: Troubleshooting
Troubleshooting Troubleshooting Troubleshooting BROTHER CUSTOMER SERVICE HAS INSTALLED AN EASY TO USE FAX-BACK SYSTEM SO YOU CAN GET INSTANT ANSWERS TO COMMON TECHNICAL QUESTIONS AND PRODUCT INFORMATION FOR ALL BROTHER PRODUCTS. THIS SYSTEM IS AVAILABLE 24 HOURS A DAY 7 DAYS A WEEK. YOU CAN USE THE SYSTEM TO SEND FAXES TO ANY FAX MACHINE, NOT JUST THE ONE FROM WHICH YOU ARE CALLING .
Page 123: Error Messages
1-514-685-6464 (Voice) (From within Montreal) 1-514-685-6464 (Voice) (From within Montreal) 1-514-685-6464 (Voice) (From within Montreal) For products and Service information you may also contact us via the Brother Bulletin Board and the Internet: U . S . A . U . S . A .
Page 124 The sending side disconnected the transmission. This could be caused by their stopping the transmission before completion. FF XX This is a mechanical error on your fax machine. For example: FF EA “Document Jam”. Please clear the jam and try to send again. CONNECTION FAIL You requested the polling function even though the remote station does not have the polling feature.
Page 125: Other Problems
3 or 4 times. Re-install the drum/toner unit and try printing again. If the print quality is acceptable, continue using this drum unit. If the print quality is not acceptable, please contact Brother Customer Service or your local Authorized Service Center for further assistance.
Page 126 Fax Machine Does Not Answer When Called: Make sure the fax machine is not in Manual mode (Fax and F/T lights out). Check it is in the correct receiving mode for your setup (either Fax, F/T or TAD). Check for a dial tone. If possible, call your fax machine to hear what is happening.
Page 127 Q&A Q&A Q&A This section contains questions and answers for using your fax machine. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem. Setting Up the Fax Machine...
Page 128: Specifications
3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Print Quality Problems You will clear a print quality problem by replacing the drum unit with a new one if the display will show CHANGE DRUM. The old drum unit is at the end of its life. Question Printouts are too dark or light.
Page 129 3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Question Toner scatters and stains the printed page. Scattering Toner The whole page is printed in black. Black Page Nothing is printed on the page. White page Printed pages are marked at regular intervals. Example of Regular Marking Recommendation If toner scattered over the whole printing surface, adjust the print density dial inside the printercounterclockwise.
Page 130 3550-US-5.0 REGULAR MAINTENANCE AND TROUBLESHOOTING Question Printed pages are blurred at the center or at either edge. Blurred Page Ghost images appear on printed pages. Ghost Images NOTE The drum unit is a consumable item, and it is necessary to replace it periodically. 13-16 13-16 13-16...
Page 131: Important Information
If you are not able to solve a problem with your IntelliFAX3550, contact Brother service personnel a t 1-800-284-4FAX (Voice) (U.S.A. Only).
Page 132 FDA regulations and must be attached to laser products marketed in the United States. MANUFACTURED BROTHER INDUSTRIES, LTD. 15-1 Naeshiro-cho Mizuho-ku Nagoya, 467 Japan This product complies with FDA radiation performance standards, 21 CFR Subchapter Caution Use of controls, adjustments or performance of procedures other than those specified in this manual may result in hazardous invisible radiation exposure.
Page 133: Important Safety Instructions
As an International Energy Star partner, Brother Industries, Ltd. has decided that this product meets the guideline of the program. Brother can not accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.
Page 134 3550-US-5.0 IMPORTANT INFORMATION This product should be operated from the type of power source indicated on the label. If you are not sure of the type of power available, consult with your dealer or local power company. This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding) pin.
Page 135 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 15. INDEX 15. INDEX 15. INDEX 15. INDEX 15. INDEX Accessory Orders ... 13-9 Activity Report ... 11-1~3 ADF ... 6-2 All Dial List ... 11-1, 11-3~4 Answer Mode ... 2-5, 7-1 Automatic Transmission ... 6-4~5 Battery (See Memory Storage) ...
Page 136 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 3550-US-5.0 INDEX Next-FAX Reservation ... 6-21 Number Groups ... 4-8~9 One-touch Dial .. 2-3, 4-4~5, 4-8, 5-1, 6-4 On-Screen Programming ... 3-1 On Hook Dial ... 5-1 Overseas Mode ... 6-12 Packing and Shipping Machine ... 13-3~4 Packing List ...
Page 137 3550-US-5.0 16. SPECIFICATIONS Type Compatibility Coding system Modem speed Document input width Scanning/Printing width Paper size Cassette capability Printer type Gray scale Display Polling types Contrast control Resolution One-touch dial Speed-dial Automatic redial Speaker type Auto answer Communication source Operating environment Power source Power consumption Print Media...
Page 138 3550-US-5.0 SPECIFICATIONS Dimensions Weight Specifications are subject to change for improvement without prior notice. 16-2 Drum Unit: Life expectancy: 20,000 pages at 20 pages per job 8,000 pages at 1 page per job NOTE: There are many factors that determine the actual drum life, such as temparature, humidity, type of paper and toner that you use, the number of pages per joint job, etc.

Brother INTELLIFAX IntelliFAX 3550 Owner's Manual

Chapter 1. SETUP & PREPARATION before USE

Chapter 2. THE CONTROL PANEL KEYS

Chapter 3. HOW to USE ON-SCREEN PROGRAMMING (OSP) and HELP KEY

Chapter 4. TELEPHONE FUNCTION SETTINGS

Chapter 5. USING the UNIT as a TELEPHONE

Chapter 6. SENDING FAXES

Chapter 7. RECEIVING FAXES and OTHER CALLS

Chapter 8. HOW to USE the COPY FUNCTION

Chapter 9. POLLING

Chapter 10. REMOTE FAX OPTIONS

Chapter 11. PRINTING REPORTS and LISTS

Chapter 12 . ❖REPLACING the TONER CARTRIDGE and DRUM

Quick Links

Troubleshooting

Related Manuals for Brother INTELLIFAX IntelliFAX 3550

Summary of Contents for Brother INTELLIFAX IntelliFAX 3550

Table of Contents