Brother IntelliFAX 885MC Owner's Manual
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Brother IntelliFAX 885MC Owner's Manual

Brother intellifax 885mc: users manual
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OWNER'S MANUAL
OWNER'S MANUAL
FAX-885MC

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Summary of Contents for Brother IntelliFAX 885MC

  • Page 1 OWNER’S MANUAL OWNER’S MANUAL FAX-885MC...
  • Page 2 * The serial number is on the underside of the unit. Retain this Quick-Start Manual with your sales receipt as a permanent record of your purchase, in the event of a theft, fire or warranty service. ©1996-2001 Brother Industries, Ltd.

  • Page 3: Brother Numbers

    The Brother fax-back system number (For USA Only) has been preprogrammed on One Touch key 1. Frequently Asked Questions (FAQs) You can find more information about Brother products on the World Wide Web. From product specification sheets to Frequently Asked Questions (FAQs), it is all there. Visit us at: http://www.brother.com...

  • Page 4: Ordering Accessories And Supplies

    . For the best quality results use only genuine Brother accessories, available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover or American Express credit card, you can order accessories directly from Brother.

  • Page 5: Compilation And Publication Notice

    The contents of this manual and the specifications of this product are subject to change without notice. Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other errors relating to the publication.
  • Page 6 What Brother will do: Brother (or its Authorized evaluate your report of a possible defect to determine whether a defect exists, and if it does exist, Brother (or its Authorized Service Center) will repair or Brother’s Product with a product that performs the same functions and performs as well as the original Product.
  • Page 7 BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE (iii) the proper packaging instructions are not followed and has caused damage to the product; or (iv) the warranty period your Product has expired or has not been sufficiently validated with a copy of the proof of purchase (bill of sale).
  • Page 8 In order to obtain warranty service, the MFC/Facsimile machine must be delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

  • Page 9: Table Of Contents

    Roll Over Phone Lines... 2-6 Two-Line Phone System... 2-6 Converting Telephone Wall Outlets ... 2-6 Installing Brother Machine, External Two-Line TAD and Two-Line Telephone... 2-7 Multi-Line Connections (PBX) ... 2-7 If You Are Installing the Fax Machine to Work with a PBX: ...
  • Page 10 Connecting an External Telephone Answering Device (TAD) ... 2-9 Sequence ... 2-9 Connections... 2-10 Outgoing Message (OGM) on an External TAD ... 2-10 Connecting an External Telephone... 2-10 On-Screen Programming... 3-1 User-Friendly Programming... 3-1 Menu Selection Table... 3-1 Alternating Displays ... 3-1 Navigation Keys ...
  • Page 11 Canceling a Scheduled Job... 6-5 Interrupting Delayed Fax and Polled Transmit Jobs ... 6-5 Features That Are Not in the Manual (Call Brother fax-back system) ... 6-6 Auto Dial Numbers and Dialing Options ... 7-1 Storing Numbers for Easy Dialing ... 7-1 Storing One Touch Dial Numbers...
  • Page 12 Distinctive Ring... 8-1 What Does Your Telephone Company’s “Distinctive Ring” Do? ... 8-1 What Does Brother’s “Distinctive Ring” Do? ... 8-1 Do You Have Voice Mail?... 8-2 Before You Choose the Ring Pattern to Register ... 8-2 VERY IMPORTANT ... 8-3 Registering the Distinctive Ring Pattern...
  • Page 13 Message Indicator... 9-4 Playing Voice Messages... 9-4 Printing a Fax Message ... 9-4 Backup Printing Option... 9-5 Erasing Messages ... 9-5 To Erase Voice Messages Individually... 9-5 To Erase Messages All at Once ... 9-5 Setting Maximum Time for Incoming Messages ... 9-6 Setting Toll Saver ...
  • Page 14 Federal Communications Commission Compliance Notice(For USA Only) ... 12-2 Important Safety Instructions... 12-3 Troubleshooting and Routine Maintenance ... 13-1 Troubleshooting... 13-1 Error Messages ... 13-2 Clearing Jams ... 13-3 Replacing the Print Cartridge ... 13-5 If You Are Having Difficulty with Your Fax Machine... 13-6 Printing or Receiving Faxes...

  • Page 15: Introduction

    Introduction Using This Manual Thank you for purchasing a Brother fax machine. This fax machine has been designed to be simple to use, with LCD screen prompts to guide you through functions. However, you can use your fax machine to its fullest potential by taking a few minutes to read this manual.

  • Page 16: Fax-885Mc Control Panel Overview

    FAX-885MC Control Panel Overview Reports Access the Reports menu so you can select a report to print: Help List, Auto Dial, Fax Activity, Transmission User Settings and Memory Status List. Speaker Phone Lets you dial telephone and fax numbers without lifting the handset. One Touch Dial Keys These four keys give you instant access to eight previously stored phone...

  • Page 17: Receive Mode

    Search/Speed Dial Lets you dial stored phone numbers by pressing a two-digit number. Also, lets you look up numbers stored in the dialing memory. Receive Mode Use to select how fax machine will handle incoming calls. Resolution Sets the resolution when you send a fax or make a copy.

  • Page 18: About Fax Machines

    Voice Mail will keep your fax machine from receiving faxes. If you set Voice Mail and the Brother machine to answer at the same number of rings, there is no way of knowing which one will answer first. It is important to remember that neither Voice Mail nor the fax machine can pass the call back to the other after the call has been answered.

  • Page 19: Ecm (Error Correction Mode)

    After programming your Station ID, please fill out the TEST SHEET included with your fax machine, and then fax it to Brother’s Automated Fax Response System as your first transmission. This will verify that your fax machine is properly installed. To get a response, you must have set up your Station ID.

  • Page 20: Location And Connections

    Location and Connections Caution Never install telephone wiring during a lightning storm. We recommend that this product be used with a surge protection device to protect the product against lightning storms. Never install a telephone jack in a wet location unless the jack is specifically designed for a wet location.

  • Page 21: Packing List

    Owner’s Manual One Touch Name Label If an item is missing, call Brother Customer Service at Note 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal). See Ordering Accessories and Supplies on page ii for the correct item numbers.

  • Page 22: Assembly

    Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below. Attach the Paper Wire Extension Attach the paper wire extension. 2 - 3 L O C A T I O N A N D C O N N E C T I O N S Document Support Paper Wire Extension...

  • Page 23: Load The Paper

    Load the Paper The paper cassette can hold about 100 sheets of 20-lb. paper. Open the paper cover. Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to pass the maximum paper line on the paper guides. Close the paper cover.

  • Page 24: Connections

    Connections Connecting the Machine Connect the handset, power cord and telephone line. Connect the Handset. Connect the curled handset cord to the bottom of the handset and to the left of the machine. Connect the power cord. Connect the telephone line. Connect one end of the telephone line cord to the jack labeled LINE on the left of the machine.

  • Page 25: Special Line Considerations

    RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of the triplex adapter.

  • Page 26: Installing Brother Machine, External Two-Line Tad And Two-Line Telephone

    TAD. The most common connection is to put the Brother machine on Line 2, which is our assumption in the following steps. The back of the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.

  • Page 27: If You Are Installing The Fax Machine To Work With A Pbx

    If You Are Installing the Fax Machine to Work with a PBX: It is not guaranteed that the unit will operate correctly under all circumstances with a PBX. Any cases of difficulty should be reported first to the company that handles your PBX.

  • Page 28: Connecting An External Telephone Answering Device (Tad)

    Connecting an External Telephone Answering Device (TAD) Sequence You might choose to connect an additional answering system. When you have an external TAD on the same telephone line as the fax machine, the TAD answers all calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax machine takes over the call and receives the fax.

  • Page 29: Connections

    Connections The external TAD must be plugged into the left of the fax machine, into the jack labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall jack. Plug the telephone line cord from the wall jack into the left side of the fax machine, in the jack labeled LINE.

  • Page 30: On-Screen Programming

    On-Screen Programming User-Friendly Programming We have designed your fax machine with on-screen programming using navigation keys. User-friendly programming helps you take full advantage of all the menu selections your fax machine has to offer. Since your programming is done on the LCD, we created step-by-step on-screen prompts to help you program your fax machine.

  • Page 31: Navigation Keys

    Navigation Keys You can access the menu mode by pressing Menu/Set. When you enter the Menu, the LCD scrolls: Then press 1 for Initial Setup Menu—OR— Press 2 for Setup Receive Menu—OR— Press 3 for Setup Send Menu—OR— Press 4 for Cancel Job —...
  • Page 32 To access the menu, press Main Menu Menu Selections 1. INITIAL SETUP 1. DATE/TIME 2. STATION ID 3. BEEPER 4. VOLUME AMPLIFY 5. TONE/PULSE (For Canada Only) 6. LOCAL LANGUAGE (For Canada Only) 2. SETUP RECEIVE 1. RING DELAY 2. F/T RING TIME 0.
  • Page 33 To access the menu, press Main Menu Menu Selections 2. SETUP 4. REMOTE RECEIVE CODE (Continued) 5. REDUCTION 6. PAPER 7. POLLING RX 3. SETUP SEND 1. COVERPG SETUP 2. COVERPAGE 3. CONTRAST 4. RESOLUTION 5. OVERSEAS MODE 6. CALL RESERVE Menu/Set.
  • Page 34 To access the menu, press Main Menu Menu Selections 3. SETUP SEND 7. DELAYED (Continued) 8. POLLED TX 4. CANCEL JOB 5. INTERRUPT 6. SET 1. ONE-TOUCH AUTO DIAL DIAL 2. SPEED-DIAL 3. SETUP GROUPS 7. SETUP REPORTS 1. TRANSMISSION 2.
  • Page 35 To access the menu, press Main Menu Menu Selections 8. SETUP MSG CTR 1. MSG STORAGE 0. BACKUP PRINT 0. OGM 0. ICM MAX. TIME 0. ICM REC. MONITR 0. FAX FWD/PAGING 0. REMOTE ACCESS 0. TEL SERVICE 1. DISTINCTIVE 2.

  • Page 36: Initial Setup

    Initial Setup Getting Started After you have assembled your machine using the Brother StartCard, continue the initial setup by programming the rest of the initial settings. Setting Date and Time Your fax machine displays the date and time, and prints it on every fax you send.

  • Page 37: Details For Entering Text

    Use the dial pad to enter your name (up to 20 characters), and then press Menu/Set. (You can use the chart on next page to help you enter letters.) Press Stop/Exit. The LCD returns to the date and time. The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain, in a margin at the top or bottom of each transmitted page, or on the first page...

  • Page 38: Making Corrections

    Making Corrections If you entered a letter incorrectly and want to change it, press after the last correct letter. Then press Stop/Exit; the letters above and to the right of the cursor are deleted. Re-enter the correct text and/or digits. You can also back up and type over incorrect letters.

  • Page 39: Setting The Speaker Volume

    Setting the Speaker Volume You can adjust the speaker volume by pressing Speaker Phone, and then selecting a speaker volume level. Press to adjust the volume level. The LCD shows the setting you are choosing. Each key press changes the volume to the next setting. The new setting will remain until you change it again.

  • Page 40: Setting Volume Amplify

    WARNING It is important that you do not choose PERMANENT unless all users are hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the hearing of some users. Setting Volume Amplify Please carefully read Setting the Handset Volume before you do the following steps: Press Menu/Set, 1, 4.

  • Page 41: Memory Storage

    Memory Storage In the event of a power failure, all settings in the RECEIVE SET AUTO DIAL COVERPAGE MSG (from may have to reset the date and time. Setting Tone/Pulse Dialing Mode (For Canada Only) Your fax machine comes set to accommodate tone (multi-frequency) dialing service. If you have pulse (rotary) dialing service, you need to change the dialing mode.

  • Page 42: Setup Receive

    Setup Receive Basic Receiving Operations Select Receive Mode MANUAL—You must answer all calls yourself. If you hear fax tones, press Fax Start to begin receiving the fax, then hang up. You can use this mode with Distinctive Ringing. (See Distinctive Ring, page 8-1.) ONLY—The fax machine automatically answers every call as a fax call.

  • Page 43: Setting Ring Delay

    To select or change your Receive Mode Press Receive Mode. The LCD shows your current selection. Or, if Message Center Mode is ON, it overrides your Receive Mode setting, so the LCD shows: Continue to press Receive Mode until your new selection appears. After two seconds, the LCD returns to the date and time, along with your new Receive Mode setting.

  • Page 44: Setting F/T Ring Time

    Setting F/T Ring Time You need to determine how long the fax machine will notify you with its special double-ring when you have a voice call. This ringing happens after the initial ringing from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line ring the special double-ring.

  • Page 45: Easy Receive

    Easy Receive When you use this feature, you don’t have to press Fax Start when you answer a fax call and hear calling beeps. Just hold the handset and wait a few seconds. When you RECEIVE on the LCD or when you hear “chirps” through the handset of an extension phone connected to another wall jack, just replace the handset and your machine does the rest.

  • Page 46: Recommended Reductions

    Recommended Reductions If your paper is letter size (8.5" × 11"), and the incoming fax is letter size, select 93% A4, select 87% legal size, select 75%. If your paper is A4 (8.2" × 11.6"), and the incoming fax is letter size, select 100% A4, select 93% If your paper is legal size (8.5"...

  • Page 47: Advanced Receiving Operations

    Advanced Receiving Operations Operation from External or Extension Telephone If you answer a fax call on an extension phone or on an external phone in the EXT. jack, you can make your fax machine take over by using the Fax Receive Code. When you press the Fax Receive Code Easy Receive, page 5-4.) If the fax machine answers a voice call and double-rings for you to take over, use the...

  • Page 48: Polling

    (See Canceling a Scheduled Job, page 6-5.) For details about the Polling feature, call our Brother fax-back system 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.)

  • Page 49: Setup Send

    Setup Send Automatic Document Feeder (ADF) Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches long. Your fax machine can scan an image only 8.2 inches wide, regardless of the paper width. Make sure you place the original face down, top edge first. Adjust the paper guides to fit the width of your original.

  • Page 50: Manual Transmission

    Manual Transmission Manual transmission lets you hear the dial tone, ringing and fax receiving tones before sending the fax. Place the original face down in the ADF. Pick up the handset and listen for a dial tone —OR—press Speaker Phone and listen for a dial tone. Enter the fax number you want to call.

  • Page 51: Quick Scan Fax Transmission

    Quick Scan Fax Transmission You can scan a fax into the fax machine’s memory to be sent as soon as the scan is complete. This way, you don’t have to wait for the entire fax to be transmitted before you retrieve your original. If you get an OUT OF MEMORY press Stop/Exit to cancel the scan.

  • Page 52: Advanced Sending Operations

    Advanced Sending Operations Overseas Mode If you have difficulty sending a fax overseas, use the Overseas mode. After you send a fax using this feature, the feature turns itself off. Place the original face down in the ADF. Press Menu/Set, 3, 5. Press to select Press...

  • Page 53: Setting Up For Polled Transmit

    Polled Transmit is when you set up your fax machine to wait with an original so another fax machine can retrieve it. For more information call our Brother fax-back system at 1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the Manual, page 6-6 for details.)

  • Page 54: Features That Are Not In The Manual (Call Brother Fax-Back System)

    Print Sample of Call Back Message Next Fax Reservation Multiple Resolution Transmission Glossary (For USA Only) The Brother fax-back system number has been preprogrammed on One Touch key 1. 6 - 6 S E T U P S E N D...

  • Page 55: Auto Dial Numbers And Dialing Options

    Press the One Touch key where you want to store a number. (USA Only) For your convenience, One Touch key 1 is pre-programmed for the Brother fax-back system and One Touch key 2 is pre-programmed for CallManage, Inc. You can change these numbers if you wish.

  • Page 56: Storing Speed Dial Numbers

    Return to Step 2 to store another One Touch number—OR—Press Stop/Exit. When you dial an AUTO DIAL number the LCD shows the name you’ve stored, or if you haven’t stored a name, the number you’ve stored. If you must wait for another dial tone at any point in the dialing sequence, store a pause at that place in the number by pressing Redial/Pause.

  • Page 57: Changing One Touch And Speed Dial Numbers

    Changing One Touch and Speed Dial Numbers If you try to store a One Touch or Speed Dial number in a location where a number is already stored, the LCD shows the current name stored there, then prompts you to either 1.

  • Page 58: Dialing Options

    Dialing Options You can use your fax machine to make voice telephone calls by dialing manually or by using Search, One Touch or Speed Dial memory. You can use the handset to make and receive calls. When you dial an auto dial number, the LCD shows the name you’ve stored, or if you haven’t stored a name, the fax number you’ve stored.

  • Page 59: Speed Dialing

    Speed Dialing Pick up the handset—OR—Press Speaker Phone. (See Storing Speed Dial Numbers, page 7-2.) When you hear a dial tone, press Search/Speed Dial, press #, and then press the two-digit Speed Dial number. To hang up a voice call, replace the handset. If you are sending a fax, press Fax Start after entering the Speed Dial number.

  • Page 60: Search

    Search You can search for names you have stored in One Touch and Speed Dial memories. Names are shown alphabetically or numerically. (See Storing One Touch Dial Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.) Press Search/Speed Dial. Press to search alphabetically and After you press Search/Speed Dial, you can do an alphabetical search by entering...

  • Page 61: Pause

    Pause Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5 second delay. Hold Press Hold/Caller ID to put a call on Hold. You can put down the handset without disconnecting the call. Pick up the fax machine handset to release the call from Hold. Picking up an extension handset will not release the call from Hold.

  • Page 62: Telephone Services

    Note What Does Brother’s “Distinctive Ring” Do? The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage of the telephone company’s Distinctive Ring service. You can dedicate the new phone number on your line to receive only faxes.

  • Page 63: Do You Have Voice Mail

    You can register only one Distinctive Ring pattern with the fax machine. Some ring patterns cannot be registered. Please refer to some popular ring pattern examples that will be provided from the telephone company in the USA and Canada that are shown in the Brother compatibility table below. Ring Pattern...

  • Page 64: Very Important

    VERY IMPORTANT If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep one of your phone numbers dedicated only to fax calls, you must leave the fax machine in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why: Manual mode will never pick up a call by itself, since it is «Neutral ».

  • Page 65: Printing The Caller Id Log

    Printing the Caller ID Log Press Hold/Caller ID. To print the Caller ID Log, press Fax Start. Viewing the Caller ID Log Press Hold/Caller ID. After two seconds, press through the Caller ID Log. When you want to see detailed information for a displayed ID (phone number and date and time call was received) press Menu/Set.

  • Page 66: Registering A Caller Id Number

    This feature may not be available in certain areas of USA and Canada. If your dialing plan does not follow the standard 1 + area code + 7-digit number dialing system for calling outside your area code, you may experience problems returning calls automatically from the Caller ID Log.

  • Page 67: Call Waiting Caller Id

    The IP $aver™ feature is accessed by pressing One Touch key #2 on your Brother fax machine. Calls made without the use of the IP $aver™ will be processed over a traditional PSTN worldwide fiber optic network that provides flat, low long distance rates.

  • Page 68: Registration With Callmanage Requires Change Your Carrier Selection

    Pick up the handset. To place a call from a phone or fax machine sharing the registered line with this Note Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple voice prompts to complete your call. 8 - 7...

  • Page 69: Customer Support

    States and is not available in Canada. The long distance savings will depend upon the customer’s current carrier for long distance service and their calling patterns. Brother International, Corp. is not responsible for the long distance service or customer billing.

  • Page 70: Message Center

    Message Center Message Center Mode Message Center Mode allows you to store incoming fax and voice messages in a flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages of fax memory. Any voice or fax message can be retrieved remotely. Memory is shared between fax and voice messages, which are stored on a “first-come, first- served”...

  • Page 71: Setting Up The Message Center

    Setting Up the Message Center You must set up the Message Center in the following order: Setting Message Storage. (See Setting Message Storage, page 9-2.) Record Message Center Outgoing Message (MSG CTR OGM). (See Recording Message Center Outgoing Message, page 9-2.) Activate Message Center Mode.

  • Page 72: Listening To Outgoing Message (Ogm)

    Pick up the handset to record a message. For example: Hello. We are unable to take your call at this time. Please leave a message after the signal. If you wish to send a fax, please press tones, then press the Start button. Replace the handset.

  • Page 73: Message Indicator

    Message Indicator light flashes when you have new messages or faxes waiting for your review. The LCD displays the total number of voice and fax messages stored in the Message Center memory. If you press the flashing Message Center before getting your new messages, they won’t be lost.

  • Page 74: Backup Printing Option

    Backup Printing Option When you choose FAX: ON in the Message Center mode, all incoming fax messages are stored in the available memory for retrieval. To print a backup copy automatically, turn this option on. Press Menu/Set, 8, 2. Press to select press Menu/Set.

  • Page 75: Setting Maximum Time For Incoming Messages

    Setting Maximum Time for Incoming Messages Your fax machine comes set to receive voice messages up to 30 seconds long. You can change this setting to any length from 20 seconds to 60 seconds, in 5-second increments. Press Menu/Set, 8, 4. Press to select the maximum time setting for incoming messages, and then press...

  • Page 76: Recording A Conversation

    Recording a Conversation You can record a telephone conversation by pressing Play/Record during the conversation. Your recording can be as long as the Incoming Message Maximum Time. You and the other party will hear a beep every 15 seconds while recording. To stop recording, press Stop/Exit.

  • Page 77: Programming Paging Number

    Programming Paging Number Press Menu/Set, 8, 6. Press until the LCD shows PAGING?, and then press Menu/Set. Enter your pager phone number (up to 20 digits) followed by # #, and then press Menu/Set. For example, 1 8 0 0 5 5 5 1 2 3 4 # #.

  • Page 78: Remote Retrieval

    Remote Retrieval Using Remote Access Code Dial your fax number from a touch tone phone. When your fax machine answers, immediately enter your Remote Retrieval Access Code. The fax machine signals the kinds of messages received: 1 long beep—Fax message(s) 2 long beeps—Voice message(s) 3 long beeps—Fax and Voice message(s) No beeps—No messages...

  • Page 79: Remote Commands

    Remote Commands Follow the commands below to access features remotely. When you call the fax machine and enter your Remote Retrieval Access Code (159 ), the system will signal you with two short beeps to enter a remote command. Remote Commands Playing Voice Messages (Skip to back) (Skip next)

  • Page 80: Retrieving Memory Status List

    Remote Commands Retrieve a Fax 1 Memory Status List 2 Retrieve all faxes 3 Erase fax in the memory Check the Receiving Status 1 FAX 2 VOICE Change Answer Mode 1 MSG CTR 2 FAX/TEL 3 FAX ONLY Exit Retrieving Memory Status List You can retrieve the Memory Status List from a remote fax machine to see if you have any fax messages.

  • Page 81: Retrieving Fax Messages

    Retrieving Fax Messages Dial your fax number. When you hear the beep, immediately enter your Remote Retrieval Access Code (1 5 9 ). As soon as you hear two short beeps, use the dial pad to press 9 6 2. Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where you want your fax messages forwarded followed by # #.

  • Page 82: Making Copies

    Making Copies Copy Operations To make a single copy that is not reduced, enlarged or sorted, you have to press only the Copy key. The default resolution for a single copy is Super Fine. Set the resolution to PHOTO for photographs. Using the Fax Machine as a Copier You can use the fax machine as a copy machine, making up to 99 copies at a time.

  • Page 83: Multiple Copies

    Multiple Copies You can make multiple copies using your fax machine, and you can choose whether the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or SORTED (collated). The default resolution for multiple copies is Fine. Place the original face down in the ADF.

  • Page 84: Printing Reports

    Printing Reports FAX Settings and Activity Two reports require initial setup in the Menu table: Transmission Verification Report and Fax Activity Report Interval. For initial setup: Press Menu/Set, 7, 1. —OR— Press Menu/Set, 7, 2. Customizing the Transmission Verification Report You can use the Transmission Report as proof that you sent a fax.

  • Page 85: Using The Reports Key

    Using the Reports Key Press Reports, then press Menu/Set. Six reports are available: Don’t forget to set up the Fax Activity Report and Transmission Verification Note Report as explained on page 11-1. to select the report you want, and then press Prints the Menu Table and programming instructions so you can see at-a-glance how to quickly program every menu selection.

  • Page 86: Important Information

    If you experience trouble with this fax machine, please contact a Brother authorized service center for information on obtaining service or repair. The telephone company may ask that you disconnect this equipment from the line until the problem has been corrected or until you are sure that the equipment is not malfunctioning.

  • Page 87: International Energy Star Compliance Statement

    This equipment may not be used on coin service lines provided by the telephone company or connected to party lines. Brother cannot accept any financial or other responsibilities that may be the result of your use of this information, including direct, special or consequential damages.

  • Page 88: Important Safety Instructions

    Refer all servicing to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been included for your convenience, or you may contact Brother Customer Service for your nearest Brother Authorized Service Center.
  • Page 89 D If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions. Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.

  • Page 90: Troubleshooting And Routine Maintenance

    Routine Maintenance Troubleshooting If you can’t resolve a difficulty with your fax machine using the Manual, please see page i for Brother Numbers to call for assistance. The fax machine has a mechanical problem. Contact Brother Customer Service at In USA:...

  • Page 91: Error Messages

    You can correct most problems by yourself. If you need additional help, call the Brother fax-back system. ERROR MESSAGE T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E...

  • Page 92: Clearing Jams

    ERROR MESSAGE Clearing Jams The fax machine is out of paper, the paper is not properly loaded, or the paper is jammed in the fax machine. Open the paper cover and remove any paper that is not jammed. 13 - 3 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E CAUSE/ACTION The memory capacity has been exceeded.
  • Page 93 Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover. Front Cover Pull the jammed paper gently from the paper feeder toward the back of the fax machine. If the paper remains jammed, then pull it toward the front of the machine. Remove the print cartridge and turn the spool clockwise to tighten the ribbon.

  • Page 94: Replacing The Print Cartridge

    Replacing the Print Cartridge You can reuse the print cartridge until it breaks. If you purchased refill ribbons, Note follow the instructions that came with them. Open the front cover, and then open the top cover by pressing the blue levers on both sides of the top cover.

  • Page 95: If You Are Having Difficulty With Your Fax Machine

    Top and Bottom of Sentences Cut Off If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, call Brother Customer Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).

  • Page 96: Phone Line Or Connections

    Phone Line or Connections Fax Machine Does Not Answer When Called Make sure the fax machine is in the correct receiving mode for your setup (either ONLY, possible, call your fax machine to hear it answer. If there is still no answer, check the telephone line cord connection.

  • Page 97: Handling Incoming Calls

    For Example : Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services. However, if you subscribe to only Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the fax data.

  • Page 98: Routine Maintenance

    Routine Maintenance Cleaning the Scanner Before cleaning, unplug the power cord for safety. Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend the spring plate or drop anything into the fax machine. Spring Plate Cleaning the Print Head Before cleaning, unplug the power cord for safety.

  • Page 99: Packing And Shipping The Fax Machine

    Remove the paper wire extension, document support, telephone line cord and handset, and pack them. If you are returning the fax machine to Brother as part of the Brother Exchange Note Service, pack only the fax machine. Keep all separate parts to use with your “Exchange”...

  • Page 100: Specifications

    Specifications Type Compatibility Coding System Modem Speed Original Input Width Scanning/Printing Width Automatic Document Feeder (ADF) Paper Tray Printer Type Gray Scale Display Polling Types Contrast Control Resolution Memory Capacity One Touch Dial Speed Dial Automatic Redial Speaker Type Auto Answer Communication Source Operating Environment Power Source...
  • Page 101 Accessories ...ii Alternating Displays ...3-1 Answering Machine...2-9 Automatic Transmission...6-2 Beeper Volume ...4-5 Broadcasting ...7-6 Broadcasting (Set Up Groups)...7-3 Brother Numbers ...i Call Waiting Caller ID...8-6 Caller ID (Printing Log) ...8-4 Caller ID (Viewing Log) ...8-4 CallManage...8-6 Canceling Job...6-5 Chain Dialing...7-2 Connect (External Telephone Answering Device)...2-9...
  • Page 102 LCD (Liquid Crystal Display) ...3-1 Maintenance (Routine) ...13-9 Manual Dialing ...7-4 MANUAL Mode...5-1 Manual Transmission...6-2 Memory Storage ...4-6 Memory Transmission ...6-3 MSG CTR (Mode) ...5-1 Multi-Line Connections...2-7 One Touch Dial (Changing) ...7-3 One Touch Dial (Storing) ...7-1 One Touch Dialing...7-4 On-Screen Programming ...3-1 Outgoing Message (External TAD)...2-10 Overseas Mode ...6-4...
  • Page 103 WARNING ...12-2 I - 3 I N D E X...

  • Page 104: Index

    I - 4 I N D E X...

  • Page 105: Remote Retrieval Access Card

    Remote Retrieval Access Card If you plan to retrieve voice or fax messages while away from your fax machine carrying the Remote Retrieval Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your wallet or organizer.
  • Page 106 R - 2...
  • Page 107 EQUIPMENT ATTACHMENT LIMITATIONS (For Canada Only) NOTICE: The industry Canada label identifies certified equipment. This certification means that the equipment meets telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
  • Page 108 Brother International Corporation (Canada) Ltd. Dollard-des-Ormeaux, QC, CANADA H9B 3H6 Visit us on the World Wide Web These machines are made for use in the USA or CANADA only. We can not recommend using them Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries.

This manual is also suitable for:

Ppf-885mcFax-885mc

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