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Automatic machine for espresso coffee and hot beverages
WARNING: Read these instructions carefully before using the machine.
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Summary of Contents for Saeco Lavazza Omnia 120V

  • Page 1 Automatic machine for espresso coffee and hot beverages WARNING: Read these instructions carefully before using the machine.
  • Page 2: Main Parts

    US English MAIN PARTS Water tank lid Cup holder (small cups) Water tank Cup holder (mugs) Used capsule drawer Drip tray Power cord Power button Capsule loading tray Chassis plug Cup holder surface USB port Touch control panel Ventilation fan Hot water disp.
  • Page 3 US English SAFETY INSTRUCTIONS Never allow water to The machine may be used come into contact by children older than 8 or with by persons with reduced electrical parts of the physical, mental or sensory machine: danger abilities or lacking sufficient short circuit! experience and/or skills,...
  • Page 4 US English Power Supply Do not use the power cord to carry or pull the machine. Do not pull out The machine must be the plug by the power connected to the power cord or touch it with wet supply service hands or feet.
  • Page 5 US English Fire Safety Precautions Do not use open flames and/or incandescent In case of fire, use carbon objects near the machine dioxide (CO2) so as not to damage or extinguishers. Do not use melt the machine housing. water powder extinguishers.
  • Page 6 US English Cleaning the machine Using Milk Before cleaning Milk must be used and machine, switch OFF (0) stored in accordance with the power button and the the instructions given on remove the plug from the the manufacturer's original power socket. Wait for the packaging.
  • Page 7 US English Milk dosage Servicing Maintenance The machine has a default dose set-up for all milk In case of failures, defects beverages. However, the or suspected faults resulting dose of beverage in the from a fall, immediately cup may vary according to unplug the machine from the type of milk used.
  • Page 8: Table Of Contents

    US English CONTENTS 10.2 CLEANING AND SCHEDULED MAIN PARTS MAINTENANCE 1 INTRODUCTION TO THE MANUAL 11 TROUBLESHOOTING 1.1 PREAMBLE 11.1 WARNING SIGNALS 1.2 ICONS USED 11.2 PROBLEMS - CAUSES - SOLUTIONS 2 INFORMATION ABOUT THE APPLIANCE 12 STORAGE - DISPOSAL 2.1 INFORMATION FOR THE MAINTENANCE 12.1 LOCATION CHANGE TECHNICIAN...
  • Page 9: Introduction To The Manual

    This product has been manufactured by SaGa Coffee S.p.A. Preamble and sold under its own responsibility. SaGa Coffee S.p.A. is the guarantor of the product. Saeco is a registered trademark of Koninklijke Philips N.V. and its use is licensed This publication by Koninklijke Philips N.V.
  • Page 10: Icons Used

    US English Icons Used Various kinds of warnings are contained in this manual to highlight the different hazard or competence levels. Each icon is followed by a message suggesting operating and behaviour procedures and providing useful information for the correct operation of the machine. Warning It is used to highlight danger situations for the persons in charge of using, refilling and servicing the machine.
  • Page 11: Information About The Appliance

    US English INFORMATION ABOUT THE APPLIANCE Information for the Description and Intended Use Maintenance Technician This machine is automatically used to brew: The appliance must be • Coffee and espresso coffee brewed exclusively from installed well-lit, LAVAZZA BLUE or LAVAZZA EXPERT compatible capsules.
  • Page 12: Appliance Identification

    US English Appliance Identification Technical Service Lavazza The appliance is identified by the model name and serial In the event of a failure or malfunction that can not be number shown on the special plate. solved, please contact: Technical Service Lavazza Strada di Settimo 410 10156 Torino - ltaly - Tel.
  • Page 13: Technical Specifications

    US English Technical Specifications Size (w x h x d) 280 x 380 x 480 mm / 11 x 15 x 18.9 inches 25 capsules approx. 9 kg / 19.8 lbs. Machine housing material Thermoplastic material Power Rating See the data plate Supply Voltage See the data plate Power cord length...
  • Page 14: Safety

    US English SAFETY It is mandatory to: Preamble • check conformity of the power supply; The manufacturer acknowledged the following standards in • use original spare parts; the design and certification stages: • carefully read the instructions contained in this manual and in the attached documents;...
  • Page 15: Operator Requirements

    US English case failure The Supply operator is not malfunctioning, please refer allowed carry only qualified operations indicated in this personnel of the technical manual as competence of service. Maintenance Technician. The manufacturer is not liable damage persons property Maintenance technician resulting from failure to The maintenance technician is the only person authorised to service the machine, start the programming procedures and...
  • Page 16: Handling And Storage

    US English HANDLING AND STORAGE Storage operations described in this chapter The machine is packed in cardboard and expanded polystyrene packaging. must performed If the appliance is not immediately installed, it shall be kept exclusively by the service in a sheltered place according to the following instructions: provider or a specialised •...
  • Page 17: Installation

    US English INSTALLATION Cautions operations described in this chapter The appliance cannot be must performed installed outdoors. Avoid exclusively by the service placing it in areas where provider or a specialised the temperature is less technician, shall than 2°C / 35.6°F or higher organise all the operating than 32°C / 89.6°F.
  • Page 18: Unpacking And Positioning

    US English supporting surface The presence of magnetic must be adequate to bear fields proximity the machine weight and electrical machines which clean. generate interference could cause the electronic Access to the machine and controls of the machine to the plug should be kept malfunction.
  • Page 19 US English Power cord: to connect the machine to the mains. List of Opt. Accessories (not included) Water hardness test: quick test to determine the actual hardness of the water used to prepare beverages; this test is of fundamental importance to set the water hardness in the machine.
  • Page 20: Connection To The Electric Network

    US English Connection to the Electric Network This operation must only be performed by specialised technical personnel or by the service provider. Maintenance Technician, charge of the appliance's installation, shall make sure that: • the power supply system complies with the safety instructions in force;...
  • Page 21: Description Of Controls

    US English DESCRIPTION OF CONTROLS Power button “Long” button "Espresso" button “Coffee 8 Oz.” btn It is located in the lower left part on the rear of the "Hot Water" button machine. “Up/Double Shot” button If set to the "I" position the machine turns on (electrical “MENU/OK”...
  • Page 22 US English "Cappuccino" button When this button is pressed, a cappuccino is brewed. “Milk” button When this button is pressed, a Latte Macchiato is brewed. “Hot Beverage” btn Press this button to brew an instant product. “Down/System Clean” button Press this button to access the "Clean Cappuccinatore" menu directly.
  • Page 23: Supply And Start Up

    US English SUPPLY AND START UP Remove the tank; lift it using the inside handle. Filling the Water Tank Before using the machine for the first time, wash the water tank carefully. Fill the water tank with fresh drinking water only. Hot or carbonated water, as well other liquids,...
  • Page 24: Measuring And Adjusting Water Hardness

    US English Scroll the menu until the "Settings" option. Measuring and Adjusting Water Hardness Measuring water hardness is very important in order to correctly manage the anti-scale filter and the frequency with which the machine must be descaled. Immerse the water hardness test strip (not included) in water for 1 second.
  • Page 25 US English Measuring water hardness We recommend buying a is very important in order new filter when its capacity to correctly manage the drops to 10% and the filter anti-scale filter and the icon starts blinking slowly. frequency with which the In this way you can replace machine must be descaled.
  • Page 26 US English Soft water Press the "OK" button to confirm. The machine requires descaling and the following screen appears when: 5 liters Hard water (standard) of water have been dispensed without filters fitted or the Very hard water water filter is completely exhausted or it is the eighth water filter.
  • Page 27 US English Check that the Cappuccinatore is correctly positioned. Press the "OK" button. The following screen is displayed: Remove and empty the drip tray. Place a large container under the dispensing spouts (hot water and coffee). After emptying it, put the drip tray back into place. Select "OK"...
  • Page 28 US English Pour 250 ml / 8 oz descaler and 750 ml / 25 oz water into Check that the Cappuccinatore is correctly positioned. the water tank. Select "OK" and press the "OK" button. Press the "OK" button. The following screen is displayed: The following screen is displayed: Place a large container under the dispensing spouts (hot The first descaling phase starts.
  • Page 29 US English The following screen is displayed: Place a container under the hot water spout. Select "OK" In case machine descaling is not necessary or when and press the "OK" button. The filter activates. The replacing one of the 8 filters, the activation procedure following screen is displayed: starts from this point.
  • Page 30: Adjusting The Coffee Dispensing Spout

    US English Remove the water filter. Follow the steps indicated in the Adjusting the Coffee “Preparing and installing the water filter” section. The Dispensing Spout operations relating to the descaling phase are not Most of the cups and mugs available on the market can be required.
  • Page 31: Turning On/Off The Machine

    US English 7.6.1 First start-up Do not lower the coffee dispensing spout while Press the power button on the back of the machine to turn it on. The control panel display shows the wording brewing coffee. "SYSTEM BOOT” and afterwards you will be requested to press a button.
  • Page 32: Washing The Parts Coming Into Contact With Food

    US English When the hot water dispensing procedure has been 7.6.2 After a Period of Inactivity completed, empty the container. Fill the water tank again up to the MAX level. The machine is now ready for use. Empty the water tank, wash and rinse it and fill it with fresh water (see section "Filling the Water Tank").
  • Page 33: Programming Menu

    US English PROGRAMMING MENU Button Description in This chapter contains Programming Mode instructions on how to set Use the buttons described below to scroll the appliance change menus. programming parameters of the appliance. Therefore it is necessary to carefully read it and to understand exact sequence...
  • Page 34 US English 8.2.1 Access to the User Menu In case you do not enter the password within 4 seconds When the machine is "ready for use" the user can access the user menu by pressing the "OK" button. the machine goes back to the previous screen.
  • Page 35 US English 8.2.3 Description of Messages in the User Menu MENU ITEM Description CLEAN BREWING UNIT This function allows the user to clean the brew unit using hot water CLEAN CAPPUCCINATORE This function allows the user to start the Cappuccinatore cleaning cycle This function allows you to clean the Cappuccinatore with hot water passing through the frothing device Cappuccinatore Light Clean system...
  • Page 36: Maintenance Programming

    US English Maintenance programming After this change, password must be entered The structure of the maintenance menu is indicated in section "Structure of the Maintenance Menu". each time display The section "Description of Messages in the Maintenance Menu" describes all the options in the maintenance menu. shows: 8.3.1 Access to the Maintenance...
  • Page 37 US English 8.3.2 Structure of the Maintenance Menu This menu allows you to manage certain machine operation parameters. The main options of the maintenance menu are: MENU ITEM Statistics Product Counters Product Quantities Descaling counters Warning Active Descal. Executed Tot Desc Refused Last Desc Refused (LT) Since Last Desc Tot Brewed (LT)
  • Page 38 US English 8.3.3 Description of Messages in the Maintenance Menu MENU ITEM Description Statistics This function allows the user to view: - Product Counters - Product Qty. - Descaling counters - Rinsing Counters This function allows the user to view the number of products brewed by the machine, distinguished according Product Counters to the beverage type Product Quantities...
  • Page 39 US English MENU ITEM Description This function allows you to adjust the capsule product temperature (instant products Coffee temperature excluded): - MAX - MED - MIN Press the OK button on the EXIT option to go back to the top level This function allows you to enable the Cappuccinatore cleaning cycle request at the end of each milk product Clean Cappuccinatore request...
  • Page 40 US English MENU ITEM Description This function allows you to control the water filter installation and maintenance. filter Available options depend on the presence of an already installed filter. If no water filters are installed: - OFF: keeps the water filter status unchanged - ON: Allows you to start the water filter activation procedure, going through the “Activate Filter?”...
  • Page 41 US English MENU ITEM Description This function allows you to save the machine configuration parameters to a USB. Save Configuration The user can select the file name to be saved among the ones proposed on the display: C2317_XX.MEM During this operation the display shows a screen with the message "PLEASE WAIT". In case of a negative result, the display shows a red screen with detailed information regarding the error Save Statistics...
  • Page 42: Technical Programming

    US English Technical programming The PASSWORD will not be requested if set to the The structure of the programming menu is indicated in section "Structure of the Programming Menu". 0000 value. It should be The section "Description of Messages in the Programming Menu"...
  • Page 43 US English 8.4.2 Structure of the Technical Menu This menu allows you to manage certain machine operation parameters. The main options of the programming menu are: MENU ITEM Machine Data Memo Doses Set doses Extended Range Settings Recipes management Exit Coffee Temperature Range Prebrewing Language...
  • Page 44 US English 8.4.3 Description of Messages in the Technical Menu MENU ITEM Description Machine Data This function allows you to view: - Machine Model - Voltage and Network Frequency - Firmware Version installed on the CPU Press the OK button on the EXIT option to go back to the top level This function allows you to access the dose setting functions for single product and the Memo Doses function for dose range extension that can be stored to store coffee and milk products.
  • Page 45 US English MENU ITEM Description Pre-brewing entails soaking the coffee pod before brewing, in order to bring out its full aroma. Prebrewing - No: pre-brewing disabled - Short: 1 sec. pre-brewing - Medium: 2.5 sec. pre-brewing - Long: 3 sec. pre-brewing Press the OK button on the EXIT option to go back to the top level This option allows the user to select the desired language among: - ITALIAN...
  • Page 46 US English MENU ITEM Description This function allows you to adjust water hardness: WATER HARDNESS - LEVEL 1: very soft water - LEVEL 2: soft water - LEVEL 3: hard water - LEVEL 4: Very hard water For more details, see the "Measuring and Adjusting Water Hardness" chapter. Press the OK button on the EXIT option to go back to the top level Descale Warning This function allows you to set the alarm indicating the need for machine descaling.
  • Page 47 US English MENU ITEM Description This function allows credit charging in the machine. Set Credits The user must set the indicated number, increasing or decreasing it by means of the navigation buttons. By pressing the OK button the cursor under the digit is moved to the right. By pressing the OK button, after the fourth digit you access the "Confirm Set Credits”...
  • Page 48 US English MENU ITEM Description Maintenance Menu Using this option, the user can manage the Maintenance Menu password Password - SET: you can access this option if the password is not set - DISABLE: this option is only displayed if a password is already set - CHANGE: Press the OK button on the EXIT option to go back to the top level This function allows you set the 4-digit code to access the Maintenance menu...
  • Page 49 NOTE: further information on these options are provided in the specific manuals Reboot and Update from Using this option the user can download the firmware using the SerProgr SAECO SerProg Vending kit. The selection of this option using the OK button will restart the machine...
  • Page 50 US English Press the "Down" or "Up" button to select the "Set” 8.4.4 Password setting option. Press the "OK" button to confirm and access password programming. The following screen is displayed: The PASSWORD must be set by the service provider in order to prevent access by unauthorised personnel who could change the machine settings and cause malfunctions.
  • Page 51 US English Repeat the steps until the desired credits have been 8.4.5 Setting Credits entered. Entered the last number the screen below appears: Credits can be set to control sales. To set the credits, proceed as follows: Switch to machine programming mode as described in section "Access to the Technical Menu".
  • Page 52: Operation And Use

    US English OPERATION AND USE Warm-up and Rinsing The use by children older Upon start-up, the machine starts the warm-up phase to than 8 years or by persons perform a cleaning cycle. The display shows: with reduced physical, mental or sensory abilities or with lack of experience skills allowed,...
  • Page 53: Loading Capsules

    US English To insert the capsule, the loading tray must be opened by Loading capsules pushing it inwards as far as it will go. To dispense the desired products only LAVAZZA BLUE LAVAZZA EXPERT compatible capsules have to be used. Do not use LAVAZZA BLUE LAVAZZA...
  • Page 54: Using The Suction Tube

    US English Using the suction tube The capsule cannot be removed when inside the Connect the suction hose to the Cappuccinatore and insert the other end of the hose into the slot of the clip as compartment. shown in the figure. When the capsule is correctly placed, close the tray.
  • Page 55: Brewing A Single Coffee / Product

    US English To suck the milk from a container, remove the hose from Brewing a single coffee / the open slot of the clip and insert it into the container. product Before brewing the coffee/product, ensure that: • The machine is ready for use •...
  • Page 56 US English The machine checks whether a capsule is inserted by Brewing a long coffee detecting the opening and closing of the capsule tray. In Press the "Long" button. The machine automatically brews case no capsule is inserted, a display message will prompt a long coffee.
  • Page 57 US English Brewing an 8 oz coffee Brewing coffee with a dash of milk Press the "Coffee 8 Oz." button. The machine automatically brews an 8 oz coffee. Danger burning! Dispensing preceded by small jets of hot water. Insert the suction hose into the milk container. The display shows the brewing stage.
  • Page 58 US English The display shows the brewing stage. For hygienic reasons, make sure that the outer surface of the suction hose is clean. Press the "Cappuccino" button. The machine automatically brews the beverage. Product brewing stops automatically when the preset level is reached.
  • Page 59 US English Dispensing Milk The display shows the brewing stage. Danger burning! Dispensing preceded by small jets of hot water. Insert the suction hose into the milk container. Product brewing stops automatically when the preset level is reached. Finished the brew the display shows: If the "Clean Cappuccinatore Request"...
  • Page 60: Dispensing Hot Water

    US English Dispensing hot water Danger burning! Dispensing preceded by small jets of hot water and/or steam. The hot water dispensing spout reach high temperatures: never touch it with your bare hands. The display shows the brewing stage. Ensure the machine is ready for use before dispensing hot water.
  • Page 61: Brewing "Double Shot" Products

    US English The display will show: Product brewing stops automatically when the preset level is reached. The user can stop product dispensing once the desired quantity is reached by pressing the "Hot Water” button again. Select a beverage among those available. Brewing "Double Shot”...
  • Page 62: Emptying The Capsule Drawer And Drip Tray

    US English In order to brew coffee, the capsule drawer must be emptied of used capsules. Remove the drip tray and the Emptying the capsule drawer capsule drawer. and drip tray This operation must be performed with machine turned on. The machine will indicate when the capsule drawer has reached its maximum capacity for holding capsules.
  • Page 63 US English Before reinserting capsule drawer into the machine, ensure that it is correctly placed and that grill properly arranged. Lift the capsule drawer. If the drip tray is inserted without the capsule drawer the machine will not brew products. After emptying, insert the capsule drawer.
  • Page 64: Cleaning And Maintenance

    US English CLEANING AND MAINTENANCE 10.1 General Notes for Correct Before performing Operation maintenance and/or Non-removable cleaning operation, unplug components the power cord. machine itself must be cleaned, when differently specified, only The Manufacturer is not by using cold or lukewarm liable damage water, with a non-abrasive...
  • Page 65: Cleaning And Scheduled Maintenance

    US English 10.2 Cleaning and Scheduled Do not clean the electric Maintenance parts with cloths All parts requiring cleaning and/or with degreasing are easily accessible, so no detergents. Remove any tools are needed. dust residues with a jet of dry compressed air or with an antistatic cloth.
  • Page 66 US English 10.2.1 Maintenance Schedule 10.2.2 Cleaning the drip tray and the capsule drawer Operation to be carried out The capsule drawer is to be emptied and cleaned Emptying and cleaning the capsule drawer. yes yes - whenever indicated by the machine. However, it is recommended to empty it daily.
  • Page 67 US English 10.2.4 Cleaning the Water Tank 10.2.6 Cleaning the Cappuccinatore (After Each Use) Remove the lid from the water tank. Failure clean Cappuccinatore after use with milk cause proliferation bacteria which may be harmful for the user. The milk circuit must be quickly rinsed after use to always ensure...
  • Page 68 US English Place a container under the Cappuccinatore spout. Remove the container. If you do not want to perform the rinse cycle, select "NO" using the arrow key. Press the "OK" button. After certain time, this rinse request screen automatically disappears and the machine goes back to the ready for use mode.
  • Page 69 US English Select "OK" and press the "OK" button. The machine dispenses a quantity of water sufficient to rinse the milk circuit. The following screens appear: The cleaning cycle starts. The following screen is displayed: Place a container under the Cappuccinatore spout. In this case, the cleaning cycle is performed with hot water only and the suction hose is not used.
  • Page 70 US English Select the "CAPPUCCINATORE COMPLETE CLEAN" Remove the Cappuccinatore cover from the machine. option and confirm with the "OK" button. After a warming-up phase, if necessary, the cleaning cycle starts automatically and the following screens show in sequence: Press the button on the left side and remove the Cappuccinatore.
  • Page 71 US English Remove fitting from milk suction hose. Remove the ring from the Cappuccinatore. Rotate the Cappuccinatore cover and remove it from the Cappuccinatore body. Clean the fitting with the brush as indicated in the figure. Remove the valve from the Cappuccinatore. Clean the milk suction hose inside with the scraper, as in the figure.
  • Page 72 US English...
  • Page 73 US English Once they have been properly disassembled, the milk Cappuccinatore components washed in the dishwasher maximum once a week at temperature After washing, reassemble the parts following the same exceeding 70°C / 158°F. procedure used for disassembly, but in reverse order. Take particular care in reassembling the ring on The following screen is displayed:...
  • Page 74 US English Select "OK" and press the "OK" button. The following Insert the clean tube directly into the container. screen is displayed: The machine dispenses 10 oz of hot water. Once dispensing ends, the screen below appears: Place another container under the Cappuccinatore spout. Pour the contents of a detergent bag into the hot water container.
  • Page 75 US English Insert the clean tube directly into the container. Empty the container under the Cappuccinatore spout. Rinse the container where the Cappuccinatore tube was inserted and place it under the hot water dispensing spout. Place another container under the Cappuccinatore spout. Select "OK"...
  • Page 76 US English The Cappuccinatore thorough cleaning cycle second phase Just follow the steps described below. This operation starts. Wait until the cycle stops automatically. The needs to be carried out before the appliance stops following screen is displayed: working properly, as in this case repair is not covered by warranty.
  • Page 77 US English After emptying it, put the drip tray back into place. Select "OK" and press the "OK" button. The following screen is displayed: Press the "OK" button. The following screen is displayed: Check that the Cappuccinatore is correctly positioned. Press the "OK"...
  • Page 78 US English Pour 250 ml / 8 oz descaler and 750 ml / 25 oz water into Check that the Cappuccinatore is correctly positioned. the water tank. Select "OK" and press the "OK" button. Press the "OK" button. The following screen is displayed: The following screen is displayed: Place a large container under the dispensing spouts (hot The first descaling phase starts.
  • Page 79 US English After performing descaling cycle, rinse Cappuccinatore under running water. Empty containers used to collect the liquids during descaling. The descaling solution must be disposed of according to the manufacturer's instructions and/or regulations in force in the country of use. Empty the drip tray and put it back into place.
  • Page 80: Troubleshooting

    US English TROUBLESHOOTING 11.1 Warning signals This chapter describes all the warning messages that the machine may display to the user and the actions that can and/or must be performed by the user. Warning Signals How to reset the message The machine is switching on.
  • Page 81 US English Warning Signals How to reset the message The machine reminds you that it will be necessary to perform a descaling cycle in a few cycles. The machine requires a descaling cycle. When this message is displayed, it is still possible to use the machine, but its correct operation might be affected. Damage caused by failure to descale the machine is not covered by warranty.
  • Page 82 US English Alarm warnings How to reset the message Turn off the machine. Turn it back on after 30 sec. Try this 2 or 3 times. If this warning appears again, contact the service provider and indicate the code shown in the display.
  • Page 83: Problems - Causes - Solutions

    US English 11.2 Problems - Causes - Solutions The following table indicates the possible error or alarm causes which may lead to a partial or total shutdown of the appliance. Error code Description Error 3: COD_BU_CANT_REACH_WORK_FAILURE Indicates that the brew unit could not be set to the Work position for capsule closing Error 4: COD_BU_CANT_REACH_HOME_FAILURE Indicates that the brew unit could not be released from the Work position...
  • Page 84: Storage - Disposal

    US English STORAGE - DISPOSAL 12.1 Location Change Should the machine be placed in a different location, it is necessary to: • disconnect the appliance from the supply network; • carry out the general cleaning of the appliance as indicated in chapter "Cleaning and Maintenance";...
  • Page 85: Instructions For End Of Operational Life Disposal

    US English INSTRUCTIONS FOR END OF OPERATIONAL LIFE DISPOSAL INFORMATION FOR THE USER in compliance with art. 13 of the Italian Legislative Decree dated 25 July 2005, no. 151 "Implementation of the directives 2002/95/EC, 2002/96/EC and 2003/108/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment, as well as waste disposal".

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